Pros:The agent Howard was very kind and seemed truly sympathetic for not having a car for us reserved . It appears Thrifty guaranteed the Internet price . But they don't gaurentee that they will have a car for you . How nice is that to arrive after a long day , at airport and they have sold out of all cars . And none were to be found anywhere in area .
Cons:It appears that they claim 30 % of customers don't show up for rentals , so they never save cars for people with reservations . And if everyone shows up along with the walk ups , you could be left scrambling to try and find a car elsewhere . We booked a week in advance and the guy in front of us got last car and he just got there . Even with a call a few days before to reaffirm we had a late flight and they said no problem . This is probably standard practice with all company's so just offering some rental car education .