Located in Dupont Circle, this romantic hotel is within a 15-minute walk of George Washington University Hospital, George Washington University and Dupont Circle. Kennedy Center and White House are also within 1 mile (2 km). Foggy Bottom Station is 8 minutes by foot and Dupont Circle Station is 13 minutes.
Cleanliness
9.4
Comfort
9.4
Facilities
9.0
Location
9.3
Overall
9.1
Overall 9.2 Excellent
Based on 792 reviews
All
All
Families with older children
Families with young children
Families
Mature couples
Young couples
Couples
Groups
Solo travellers
Business travellers
Cleanliness
9.4
Comfort
9.4
Facilities
9.0
Location
9.3
Overall
9.1
Cleanliness
9.5
Comfort
9.5
Facilities
8.5
Location
9.5
Overall
9.3
Cleanliness
9.0
Comfort
9.2
Facilities
8.5
Location
9.7
Overall
9.1
Cleanliness
9.5
Comfort
9.4
Location
9.4
Services
9.2
Staff
9.4
Cleanliness
9.4
Comfort
9.4
Facilities
9.1
Location
9.7
Overall
9.0
Cleanliness
9.5
Comfort
9.2
Facilities
8.9
Location
9.2
Overall
8.6
Cleanliness
9.5
Comfort
9.5
Location
9.3
Services
9.3
Staff
9.5
Cleanliness
8.9
Comfort
9.0
Facilities
8.4
Location
9.1
Overall
8.4
Cleanliness
9.4
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.5
Cleanliness
9.2
Comfort
9.4
Location
9.4
Services
9.0
Staff
9.1
Excellent10.0
Excellent10.0
Excellent10.0
Excellent8.0
Excellent9.7
Excellent10.0
Pros: Near perfect stay
Cons: Everything very pricey, but not out of line with the area.
Excellent10.0
Excellent10.0
Excellent8.8
Good6.8
Excellent8.8
Excellent10.0
Excellent10.0
Cons: n/a
Excellent10.0
Excellent10.0
Excellent10.0
Excellent9.4
Excellent10.0
Excellent9.3
Excellent10.0
Excellent8.5
Excellent9.7
Excellent10.0
Good7.6
Excellent9.7
Excellent10.0
Excellent10.0
Excellent9.7
Excellent10.0
Excellent10.0
Excellent10.0
Excellent8.0
Excellent10.0
Excellent9.7
Excellent9.4
Excellent8.5
Excellent9.7
Excellent9.1
Excellent10.0
Excellent10.0
Excellent10.0
Excellent10.0
Pros: Clean and professional
Excellent9.7
Pros: Overall, a nice hotel and had a good stay. I especially enjoyed the gym, which was the best hotel gym I've ever tried - had a lifting platform, power racks, and dumbbells going up to 120 lbs. My only complaint would be the daily parking fee, nearly $50 a day. Nearby garages seemed to be charging $20-$25 a day.
Good6.8
Pros: - Location is good. - Staff is excellent. They took great care of us. - Many thanks for letting us use the gym showers after our athletic event, even though we had already checked out.
Cons: - Air conditioning so loud, it was similar to a Day's Inn. - Expensive parking. The parking fee increased 20% from the time I booked the room ($40/night) to the time I stayed ($48/night). Hotel should hold the parking rate for reservations locked in months prior to a rate increase.
Good6.8
Pros: Good location
Cons: Several smokers on our floor.
Excellent10.0
Pros: Several times during our stay, we found various staff members extremely helpful and always cheerful!
Cons: When we stay in $50 rooms in little Maine motels, the WiFi is free and as fast or faster than here! For $10-15, I expected much better.
Excellent10.0
Pros: Extremely impressed by staff, facilities, comfort, cleanliness and overall level of quality.
Good7.4
Pros: Very nice, large, clean rooms.
Cons: Under construction. Gets noisy well before 8am says it's in Georgetown but really it's east of it. Not a lot walking distance
Excellent10.0
Pros: Loved the proximity to Georgetown. Ultra comfortable with their own apiary on the roof. Great products. Will purchase Rose 31 online!
Cons: Super high parking rates. UGH
Excellent10.0
Pros: Great location. Very clean room and bathroom. Great ambiance in the area.
Cons: The air conditioner in the room would keep automatically changing to the heater setting.
Located in Downtown Washington D.C; this luxury hotel is within a 10-minute walk of Ford's Theater, White House and National Museum of African American History and Culture. National Museum of American History and Washington Monument are also within 15 minutes. Federal Triangle Station is 8 minutes by foot and Center Station is 8 minutes.
Cleanliness
9.6
Comfort
9.5
Facilities
9.0
Location
9.8
Overall
9.2
Overall 9.2 Excellent
Based on 670 reviews
All
All
Families with older children
Families with young children
Families
Mature couples
Young couples
Couples
Groups
Solo travellers
Business travellers
Cleanliness
9.6
Comfort
9.5
Facilities
9.0
Location
9.8
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.6
Location
9.8
Services
9.4
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Facilities
8.6
Location
10.0
Overall
8.6
Cleanliness
9.5
Comfort
9.5
Location
9.8
Services
9.3
Staff
9.5
Cleanliness
9.7
Comfort
9.6
Location
9.9
Services
9.3
Staff
9.3
Cleanliness
9.6
Comfort
9.6
Facilities
9.5
Location
9.8
Overall
10.0
Cleanliness
9.3
Comfort
9.4
Location
9.7
Services
9.2
Staff
9.4
Excellent10.0
Excellent10.0
Excellent10.0
Excellent9.1
Excellent10.0
Excellent10.0
Excellent10.0
Excellent8.5
Excellent10.0
Excellent10.0
Excellent10.0
Excellent9.7
Okay5.4
Excellent10.0
Pros: Very clean, quiet and accommodating.
Excellent8.2
Cons: Colonial parking provides valet parking at the Willard for $55 per night. They refused to tell me about any other options when there was another parking garage just behind the hotel. I won't return to the Willard until they lower their parking rates.
Excellent8.5
Pros: Location is ideal for seeing the museums and monuments. Lobby and restaurant staff are warm and welcoming.
Cons: If you forget to tip housekeeping each morning, don't expect clean towels.
Located in Foggy Bottom, this hotel is within a 10-minute walk of Watergate Complex, George Washington University and George Washington University Hospital. Vietnam Veterans Memorial and Kennedy Center are also within 15 minutes. Foggy Bottom Station is 5 minutes by foot and Farragut West Station is 17 minutes.
Cleanliness
9.1
Comfort
9.0
Facilities
8.3
Location
9.4
Overall
9.0
Overall 8.9 Excellent
Based on 1,525 reviews
All
All
Families with older children
Families with young children
Families
Young couples
Couples
Groups
Solo travellers
Business travellers
Cleanliness
9.1
Comfort
9.0
Facilities
8.3
Location
9.4
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.2
Comfort
9.0
Location
9.5
Services
9.0
Staff
9.5
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
9.3
Overall
8.6
Cleanliness
9.2
Comfort
9.1
Location
9.4
Overall
10.0
Services
8.8
Cleanliness
9.1
Comfort
8.8
Location
9.5
Services
8.8
Staff
9.6
Cleanliness
9.1
Comfort
8.9
Facilities
7.0
Location
9.5
Overall
8.0
Cleanliness
9.0
Comfort
8.6
Location
9.5
Services
8.5
Staff
9.5
Excellent10.0
Excellent10.0
Good6.2
Excellent10.0
Pros: Location ideal: between Lincoln Memorial and Georgetown Everything new. Great Bar Vibe. Center of GW University Young and older crowd: students to bizmen .
Cons: Small rooms
Good6.2
Cons: Better description of room before booking.
Excellent10.0
I was very impressed! Trendy, clean, incredible check-in staff, and while I expected a small room they make great use of space and the shower was huge! Excellent option for a short business stay!
Located in District Wharf, this luxury hotel is within 1 mi (2 km) of Jefferson Memorial and Washington Monument. United States Capitol and Lincoln Memorial are also within 2 mi (3 km). L'Enfant Plaza Station is 11 minutes by foot and Waterfront Station is 11 minutes.
Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
9.5
Overall
10.0
Overall 8.9 Excellent
Based on 895 reviews
All
All
Families with older children
Families with young children
Families
Young couples
Couples
Groups
Solo travellers
Business travellers
Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Location
9.6
Services
9.2
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.4
Location
9.5
Services
9.2
Staff
9.2
Cleanliness
9.2
Comfort
9.4
Location
9.5
Services
9.2
Staff
8.8
Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.1
Comfort
9.3
Location
9.4
Services
9.2
Staff
8.9
Excellent9.7
Excellent10.0
Pros: Clean room and COVID responsible hotel. Great location next to some amazing food options.
Cons: Send ketchup with breakfast orders containing eggs and home fries!
Excellent10.0
Someone regurgitated on an elevator and the clean up response time was far too long, perhaps hours! All while the elevator remained in service the entire time being the only elevator that access the rooftop/pool.
Excellent10.0
Pros: Was only there for a day, but what a beautiful outlook. And genuinely personable staff - from front desk to valet...
Cons: cost of valet parking stung a little!
Excellent9.7
Pros: Location!
Cons: N/a
Excellent10.0
Pros: Great customer service, friendly valet and front desk!
Located in Capitol Hill, this historic hotel is within a 15-minute walk of Union Station Shopping Center, United States Capitol and Supreme Court of the United States. Capital One Arena and Walter E. Washington Convention Center are also within 1 mile (2 km). Washington Union Station is only a 3-minute walk and Judiciary Square Station is 10 minutes.
Cleanliness
9.2
Comfort
9.1
Facilities
8.3
Food
8.3
Location
9.5
Overall 8.8 Excellent
Based on 1,133 reviews
All
All
Families with older children
Families with young children
Families
Mature couples
Young couples
Couples
Groups
Solo travellers
Business travellers
Cleanliness
9.2
Comfort
9.1
Facilities
8.3
Food
8.3
Location
9.5
Cleanliness
8.7
Comfort
9.0
Facilities
9.5
Location
8.7
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
8.1
Food
8.5
Location
10.0
Cleanliness
9.3
Comfort
9.2
Location
9.5
Services
8.8
Staff
9.2
Cleanliness
8.8
Comfort
9.2
Facilities
9.2
Location
9.6
Overall
9.2
Cleanliness
8.8
Comfort
8.7
Facilities
8.0
Food
10.0
Location
9.2
Cleanliness
9.1
Comfort
9.0
Location
9.4
Overall
9.8
Services
8.7
Cleanliness
9.2
Comfort
9.2
Facilities
8.0
Location
9.6
Overall
8.5
Cleanliness
9.3
Comfort
9.2
Facilities
8.4
Food
6.5
Location
9.6
Cleanliness
9.3
Comfort
8.9
Location
9.6
Services
8.6
Staff
9.1
Excellent10.0
Good7.7
Excellent8.5
Mediocre3.7
Excellent10.0
Excellent8.0
Excellent8.0
Excellent9.4
Excellent10.0
Excellent10.0
Excellent10.0
Good6.8
Excellent9.4
Excellent8.0
Good7.7
Good6.0
Excellent9.4
Excellent8.0
Excellent10.0
Excellent9.4
Excellent9.7
Good7.3
Excellent10.0
Excellent9.7
Excellent10.0
Excellent10.0
Excellent10.0
Excellent10.0
Excellent10.0
Excellent8.2
Excellent9.1
Excellent9.7
Excellent8.0
Good7.4
Pros: Great walking distance to all.
Cons: The rooms were a bit small.
Excellent8.8
Pros: Close to train. Cabs right out front if needed. Great value for the price. Convenient having a bar/food right in the hotel. Coffee provided in the morning. Very clean. Comfortable bed. Umbrella and one robe provided in the room.
Cons: Tiny elevators. Room was small. Only 1 tiny window in the room and we had no view. Shower door didn't stay closed. The water was $4 a bottle in the room. There was no dresser but rather 2 drawers located in the closet.
Excellent8.0
Pros: Conveniently located, clean, comfortable with friendly and helpful staff.
Excellent10.0
Pros: Very friendly staff. I was able to check in very early and they even upgraded our room. Location was perfect. Very clean. And the Dubliner Restaurant was very good as well. If I return to DC, I will stay here again.
Good7.1
Pros: Location, the staff is friendly
Cons: Draft from windows (they are not sealed),the bathroom is cold (no heating lamp there), the heating blows air straight to bed (not comfortable at all especially after taking a bath) no coffee maker in the room, and no hot drinking water in the lobby after 11 am.
Excellent10.0
Pros: VERY close to Union Station and the Dubliner was the best nightlife around. The staff was friendly and helpful.
Excellent8.6
Pros: Great staff
Excellent10.0
Pros: This is a beautiful hotel with an incredible staff. It is a block from Union Station and convenient to all public transportation. This makes it incredibly easy to get to all of the sites to see in DC and Georgetown. The complimentary coffee bar is wonderful. The rooms are immaculate and very comfortable. I would highly recommend this hotel and would definitely stay again if I were to travel back to DC.
Excellent10.0
Pros: Staff was very friendly and helpful. The facility has style and character. It is conveniently located. Great Pub.
Excellent8.0
Pros: The hotel itself was pleasant despite being under repair such as an out-of-service elevator. The convenient location was key for us as we arrived and departed through Union Station, just a couple of blocks away. It's also reasonable walking distance to the capital building, China Town, Verizon Center, Pennsylvania Avenue, etc. The room was small but the bed and room were clean and comfortable. The desk staff were friendly and accommodating.
Cons: The amenities were bare bones. No frig in room, no comp breakfast or wine hour. The fitness center was a little lacking as well: small space and there were free-weights, but no benches on which to use them. The water pressure in the shower was very weak. It was like trying to shower with a toy squirt gun. Check-in could have been a bit smoother: we arrived around noon, so we had previously requested an early check-in (normal check-in is 3:00 PM and this is not explicitly stated until you complete your booking). We were told over the phone early check-in would not be possible. Once we arrived, we went to the hotel anyway to see if we could store our bags. It turned out we were able to check in early, so I'm not sure why were initially told that early check-in was not possible. Service at the restaurant was poor. We went for lunch after checking in. I ordered a drink after we were seated and I did not receive it until after we were finished eating and had received the check. There was some kind of problem with their taps. They were apologetic and did provide the drink for free since it took so long, which was nice.
Excellent9.7
Pros: Comfortable rooms, helpful staff. Private setting with an interesting bar. The night we were there the bar was very busy and noisy yet the noise was completely isolated from the lobby. Irish themed, the bar had an excellent selection of beers and whiskeys. We didn't try the restaurant, so I can't give an opinion. The Phoenix Park is an excellent choice, especially for business travelers.
Cons: Nothing - good place to stay.
Good6.2
Pros: The location, the historic building and furnishings, and the connected Irish Pub in the building. Fantastic location!
Cons: The amenities were bare bones. No frig in room, no comp breakfast or wine hour. Only one set of small bathroom toiletries. Room was dusty. Only one elevator working (under construction). Could offer coffee or iced tea or lemonade in lobby.
Excellent9.7
Pros: And the hotel has always been a nice place to stay and relax
Cons: This particular time that I was at the hotel to check in clerk gave me a very small room I was very unsatisfied with this room I’ve stayed here many times and everybody else always gives me rooms they have a nice space the one thing
Excellent9.7
Pros: I liked the location and apparence about buiding, is a Tresaure of tourism in America. Bravo!
Excellent8.0
Pros: Historic hotel, great location close to Capitol and Union Station. Be ready for a small room - but who spends a lot of time in a DC hotel room anyway?
Good7.1
Pros: The room was small but the bed and room were clean and comfortable. The desk staff were friendly and accommodating.
Cons: Restaurant staff were poor. I sat for 10 minutes at the restaurant outside on the patio. Several waiters came by. No one would wait on me and it wasnt busy. I left.
Excellent10.0
Pros: Staff were very accommodating. Room was rather small, but very comfortable and immaculate. Restaurant and pub attached to hotel and cafe just down the corner. 5 minute walk to Union Station.
Cons: Only thing missing was coffee maker in the room.
Located in Chinatown, this hotel is within a 5-minute walk of Smithsonian American Art Museum and CityCenterDC. Capital One Arena and Walter E. Washington Convention Center are also within 10 minutes. Gallery Place Chinatown Station is only a 3-minute walk and 7th St. Convention Center Station is 9 minutes.
Cleanliness
9.1
Comfort
8.6
Facilities
8.6
Location
9.2
Overall
8.3
Overall 8.7 Excellent
Based on 3,374 reviews
All
All
Families
Young couples
Couples
Groups
Solo travellers
Business travellers
Cleanliness
9.1
Comfort
8.6
Facilities
8.6
Location
9.2
Overall
8.3
Cleanliness
9.0
Comfort
8.5
Location
9.1
Services
8.5
Staff
9.2
Cleanliness
9.2
Comfort
8.4
Facilities
9.0
Location
9.4
Overall
8.8
Cleanliness
9.1
Comfort
8.7
Location
9.1
Overall
8.0
Services
8.7
Cleanliness
9.0
Comfort
8.7
Facilities
7.3
Location
9.2
Overall
7.3
Cleanliness
9.1
Comfort
8.7
Facilities
8.5
Location
9.2
Overall
8.2
Cleanliness
9.0
Comfort
8.3
Location
9.1
Services
8.3
Staff
9.2
Excellent8.0
The room was too small for two people with full-size suitcases. There is literally not enough room to open them. You can keep a couple of them under the bed so you can walk around, but there is nowhere for clothes. So I'd not recommend it for couples who aren't traveling light. For a solo traveler with a single small bag, it would be a great option. The location is good, the staff is nice and helpful, everything is well maintained, etc.
Excellent8.0
Small
Excellent10.0
Pros: Estaba súper limpio y bien ubicado
Cons: Me gustaría que tuviera estacionamiento
Excellent8.0
Excellent9.4
Good6.0
Excellent10.0
Excellent10.0
Good7.7
Excellent10.0
Pros: The room is like staying with a friend and sleeping in their spare bedroom. The bed was super comfortable, bathroom was a perfect match to the size of the room. The roof top bar is a great place to catch views of the city day or night. The Crimson was a place to grab a quick bite to eat regardless of what meal it was.
Cons: The shower curtain gets a little friendly if you like your showers hot. Leaving the curtain open a few inches helped at the cost of having a damp floor mat.
Excellent9.7
Pros: I love pod hotels, this is my third one (been to both Pod NY). Rooms are "compact" but public areas are always so enjoyable. The coffee bar at Pod DC is really nice, as well as the penthouse lounge which offers comfy seating and beautiful late afternoon light ! Location is perfect for sight seeing, bus to Georgetown is 2 blocks away.
Okay4.8
Cons: Housekeeper took away my belongings before my check-out and front desk staff didn't find them for me after I complained.
Excellent9.7
Pros: You have to pay for what you had but location location location
Good7.1
Pros: Location and great staff
Cons: Beds not very comfy, funny small in hallways
Excellent9.7
Pros: Everything new and confortable bed. Good amenities.
Cons: For a couple is necessary more space, at least for dispose luggage.
Cons: Loud air conditioning unit and street noise.
Excellent10.0
Pros: The Pod DC was super cute, very well maintained, and obviously recently updated. The room was quite small (like being in a pod!) but you don’t spend much time there anyway, and everything was nicely appointed. The bed was comfortable and the pillows were too, the tv was huge and the bathroom was nicely designed. Definitely not specious, but it really didn’t bother me! I’d stay there again!
Located in District Wharf, this hotel is within a 10-minute walk of International Spy Museum and L'Enfant Plaza. Smithsonian National Air and Space Museum and Museum of the Bible are also within 15 minutes. Waterfront Station is 9 minutes by foot and L'Enfant Plaza Station is 10 minutes.
Cleanliness
9.0
Comfort
9.0
Facilities
7.0
Food
0.0
Location
9.5
Overall 8.7 Excellent
Based on 2,102 reviews
All
All
Families with young children
Families
Young couples
Couples
Groups
Solo travellers
Business travellers
Cleanliness
9.0
Comfort
9.0
Facilities
7.0
Food
0.0
Location
9.5
Cleanliness
6.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
9.0
Comfort
8.9
Location
9.5
Services
8.8
Staff
8.9
Cleanliness
7.0
Comfort
5.5
Facilities
7.3
Food
0.0
Location
8.0
Cleanliness
9.1
Comfort
9.1
Location
9.5
Services
8.9
Staff
8.9
Cleanliness
9.1
Comfort
9.3
Location
9.5
Services
9.1
Staff
8.8
Cleanliness
9.0
Comfort
9.0
Location
9.2
Services
8.7
Staff
8.8
Cleanliness
8.9
Comfort
9.1
Location
9.2
Services
8.7
Staff
8.8
Excellent10.0
Excellent10.0
Experience was great to start to finish! We needed to check in early and they were able to accommodate. The one small area for improvement would be the room never seemed to get to the cooler temperature we set it at but it was still a pleasant stay overall. Right in the middle of the Wharf, beautiful oversights on the water. Great food options everywhere, coffee shops, all within walking distance and less than 10 minutes from the major landmarks in DC. Staff was friendly, quick to get us extra towels as requested. :)
Located in Downtown Washington D.C; this hotel is within a 5-minute walk of CityCenterDC and Ford's Theater. White House and Walter E. Washington Convention Center are also within 15 minutes. Center Station is only a 4-minute walk and Gallery Place Chinatown Station is 7 minutes.
Cleanliness
8.8
Comfort
8.8
Facilities
8.5
Food
6.5
Location
9.5
Overall 8.6 Excellent
Based on 1,812 reviews
All
All
Families with older children
Families with young children
Families
Mature couples
Young couples
Couples
Groups
Solo travellers
Business travellers
Cleanliness
8.8
Comfort
8.8
Facilities
8.5
Food
6.5
Location
9.5
Cleanliness
9.2
Comfort
9.0
Facilities
8.9
Location
9.5
Overall
9.0
Cleanliness
9.2
Comfort
9.5
Facilities
9.1
Location
9.6
Overall
8.5
Cleanliness
8.8
Comfort
8.7
Location
9.5
Services
8.6
Staff
8.9
Cleanliness
8.4
Comfort
8.4
Facilities
7.5
Location
8.8
Overall
7.6
Cleanliness
8.0
Comfort
8.7
Facilities
8.1
Food
6.5
Location
8.7
Cleanliness
9.0
Comfort
9.0
Location
9.5
Overall
8.0
Services
8.7
Cleanliness
8.8
Comfort
8.9
Facilities
8.5
Location
9.5
Overall
8.6
Cleanliness
8.6
Comfort
8.6
Facilities
8.5
Location
9.4
Overall
8.8
Cleanliness
8.5
Comfort
8.4
Location
9.3
Services
8.2
Staff
8.5
Excellent10.0
Quick and easy check in and check out
Excellent8.0
Excellent10.0
Excellent10.0
Excellent10.0
Excellent10.0
Pros: Beautiful. The decor was gorgeous in the lobby area. The rooms are big and comfortable.
Located in Foggy Bottom, this romantic hotel is within a 10-minute walk of George Washington University Hospital and George Washington University. Georgetown Waterfront Park and Dupont Circle are also within 1 mi (2 km). Foggy Bottom Station is 6 minutes by foot and Farragut North Station is 14 minutes.
Cleanliness
8.9
Comfort
9.0
Facilities
9.0
Location
9.2
Overall
9.1
Overall 8.6 Excellent
Based on 1,082 reviews
All
All
Families with older children
Families with young children
Families
Mature couples
Young couples
Couples
Groups
Solo travellers
Business travellers
Cleanliness
8.9
Comfort
9.0
Facilities
9.0
Location
9.2
Overall
9.1
Cleanliness
9.4
Comfort
9.6
Facilities
9.2
Location
9.7
Overall
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
9.0
Location
9.2
Services
8.6
Staff
9.0
Cleanliness
9.6
Comfort
10.0
Facilities
8.8
Location
9.6
Overall
9.6
Cleanliness
9.0
Comfort
9.0
Facilities
8.6
Location
9.2
Overall
8.9
Cleanliness
9.0
Comfort
9.1
Location
9.2
Overall
9.0
Services
8.6
Cleanliness
8.8
Comfort
8.7
Facilities
8.6
Location
9.2
Overall
8.6
Cleanliness
8.9
Comfort
8.9
Facilities
9.3
Location
9.2
Overall
9.0
Cleanliness
8.5
Comfort
8.6
Location
9.0
Services
8.1
Staff
8.5
Excellent8.0
Excellent10.0
Pros: Very professional, very polite, very nice.
Excellent10.0
Excellent9.7
Excellent9.4
Cons: Everything met my expectations.
Excellent10.0
Excellent10.0
Excellent10.0
Excellent10.0
Excellent9.4
Excellent8.0
Excellent8.8
Excellent10.0
Excellent9.1
Excellent10.0
Excellent9.4
Excellent10.0
Excellent8.2
Excellent9.4
Excellent10.0
Good6.5
Excellent10.0
Excellent10.0
Excellent10.0
Excellent9.7
Pros: Easy, comfortable, convenient
Cons: Room was a little warm despite the air conditioner on high.
Excellent10.0
Pros: We enjoyed our stay at The Melrose very much. The room was great. The location was perfect, close to Georgetown but also good access to the metro and buses going to the Mall. The wait/bar staff were great -- we had good experiences in the afternoon and evenings. The in-house, homemade limoncello was excellent.
Cons: No negatives really. We did have a problem control the air temperature/freshness at night, but that might have been because it was a warm weekend in spring -- maybe the air conditioners weren't on yet?
Excellent9.1
Pros: Stanley, along with anyone else I met within management was just absolutely amazing. Everyone there made me feel like a VIP. I had a bad experience in the past, last August, while staying there on business. Whereas, this time on leisure, the hotel staff redeemed themselves, and I look forward to doing business with the Melrose again in the future!
Cons: The bed. Way too uncomfortable. I'm in the mattress business (Sleepy's), if you need new mattresses, let me know!
Excellent9.7
Pros: The doormen/bell captains, and all the staff were incredibly gracious and helpful. The room was good-sized and well appointed. The location is great with many restaurants in walking distance. The Metro is about 3 blocks away.
Cons: The view from our room was not great, but we didn't care.
Excellent10.0
Pros: Rooms, staff and food
Excellent10.0
Pros: after checking into the hotel I went downstairs to have dinner the food was very good almost blew me away that this was from a hotel. The rooms are very nice beds are very comfortable to sleep in
Cons: breakfast service downstairs extremely slow I ordered smoked salmon bagel and cream cheese with C it took over 30 minutes to get it to me the serverwas very flustered I asked for a to go box she just gave me just the box with no wax paper to take away my food.
Excellent10.0
Pros: I love when staff member offered me and my family a bottles of water when we were waiting outside for my Lyft ride.i
Cons: I wish ice machines were on each floor however when I ask for ice at the front desk, I was supply with a bag.
Mediocre2.8
Pros: The hot apple cider in the lobby. Great location.
Cons: The room was filthy. It was NYE so we didn't make a big fuss about it but we were not happy right away. Random sprays of stuff on the walls, a nice little white stain on the bed skirt. The first thing we did was check for bed bugs and luckily there were none. We went out for a nice dinner and when we got back there were security guards in the lobby who stopped us and asked if we were guests but we just nodded and he let us right by. We spent the rest of the night listening to one of our neighbors break glass and toss furniture around- I get it it's NYE but we didn't think this hotel was that kind of place or we never would have paid this much to stay here. The only thing the front desk did was offer us comped breakfast and to have security "look around". The final blow came upon checkout when we found out the valet fee was $50! $50?! Why not offer to comp that instead of breakfast no way we were gonna eat something made in this filthy place.
Excellent8.5
Pros: The staff was very welcoming and helpful.
Cons: At times wait staff was sparse
Excellent10.0
Pros: Great location
Excellent10.0
Pros: Great customer service, layout of rooms, cleanliness, quality of soap products, complimentary coffee in morning, great location, full-service restaurant
Cons: Expensive valet parking.
Excellent9.4
Pros: The decor was excellent. I recommend using the subway, it's a short walk away.
Cons: If it had a pool it would have been perfect, but otherwise it was fantastic. Service at the in-hotel restaurant was slow and food was a little overpriced compared to the excellent food you could get around town.
Excellent10.0
Pros: Staff very friendly and accommodating. good location, nice area for walking, close to Rock Creek Trail
Excellent9.7
Pros: Great location, great food, great staff, very comfortable.
Cons: No coffee in the rooms!
Excellent10.0
Pros: Can rank this as one of the best. Not over the top stuffy but excellent service, clean, active, perfect proximity to all of DC, awesome decor, fabulous staff. We are just so pleased and are excited to know we no longer need to search for a place when we come to DC in the future. It will always be The Melrose.
Excellent9.7
Pros: Clean, friendly staff
Cons: Morning coffee ( that was free!) was horrible
Excellent10.0
Pros: amazing service
Good6.2
Pros: was in town on business. Staff was polite and helpful even though I checked in around midnight. Room and decor were average at best. Not enough easily usable outlets next to nightstands. Central air system was noisy. a Pubic hair left on the sink and a couple in the shower was gross. Morning complimentary coffee was actually decent which was appreciated since I had to be up at 5. All in all, fine for me as a solo business traveler billing the client for accommodation. However if I was looking for a romantic getaway with my lady, or on vacation with the kids, i'd look for somewhere with a more unique and fun vibe and higher standards.
Excellent8.8
Pros: Hotel facilities were very nice, location is perfect for going to GW. The staff were very helpful, I had a problem with the reservation, as even though I booked the reservation using getroom.com, it was not found in the hotel's records. I spent an hour on the phone with getaroom and the hotel staff to get it resolved. They recommended that I use Hotels Tonight instead.
Cons: One comment, the cleaning staff woke us up at 8AM to ask us what time we wanted the room cleaned. I thought that was a little weird... would generally prefer they just come when we're not there.
This family-friendly Washington hotel is located near the airport, within a 15-minute walk of White House, National Museum of African American History and Culture and Washington Monument. Capital One Arena and National Mall are also within 1 mi (2 km). McPherson Sq. Station is only a 3-minute walk and Farragut West Station is 7 minutes.
Cleanliness
9.0
Comfort
9.0
Facilities
9.1
Location
9.5
Overall
9.3
Overall 8.6 Excellent
Based on 961 reviews
All
All
Families with older children
Families with young children
Families
Mature couples
Young couples
Couples
Groups
Solo travellers
Business travellers
Cleanliness
9.0
Comfort
9.0
Facilities
9.1
Location
9.5
Overall
9.3
Cleanliness
10.0
Comfort
8.6
Facilities
8.6
Location
10.0
Overall
9.8
Cleanliness
6.0
Location
10.0
Overall
7.0
Staff
8.0
Value for money
6.0
Cleanliness
8.8
Comfort
8.8
Location
9.5
Services
8.5
Staff
8.9
Cleanliness
9.6
Comfort
9.6
Facilities
9.6
Location
9.6
Overall
9.6
Cleanliness
8.6
Comfort
9.2
Facilities
8.7
Location
9.4
Overall
8.8
Cleanliness
9.1
Comfort
9.1
Location
9.5
Overall
10.0
Services
8.6
Cleanliness
9.1
Comfort
9.2
Location
9.5
Overall
10.0
Services
8.4
Cleanliness
8.9
Comfort
8.9
Facilities
9.5
Location
9.5
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
9.4
Services
8.8
Staff
8.9
Excellent8.5
Cons: No drinking water in the lobby. Beds not comfortable
Excellent10.0
Excellent10.0
Excellent9.7
Excellent10.0
Excellent10.0
Excellent10.0
Excellent10.0
Excellent10.0
Excellent10.0
Excellent10.0
Pros: Location and cleanliness
Excellent9.7
Pros: The staff was very friendly and helpful.
Cons: Miscommunication in the lounge regarding a wine selection, and subsequently being overcharged.
Excellent10.0
Pros: The people at the front desk, the concierges, the doormen, and the housekeeps were truly concerned about my comfort and seeing that I had the best possible time in Washington. Your concierges are extremely knowledgeable and took the time necessary to help me find stores and restaurants; making phone calls for me to get things done. My own family doesn't care for me that well!
Cons: Cannot think of anything. Oh, there is one little thing, the front door to my room, number 302, sticks. I meant to inform the front desk, but it was so insignificant compared to everything else, that I forgot.
Excellent10.0
Pros: The staff and service was first-rate and the location made walking easy to the various monuments and museums. Also the train station was in easy walking distance.
Cons: I can honestly say that there was nothing bad about this trip...my wife and I had a wonderful time!
Excellent8.0
Pros: very comfortable bed and room
Cons: Most of the staff was excellent but one person was not friendly and didn't make effort to upgrade the room since the door of the room they gave me was broken. A second person immediately changed the room for the better.
Excellent10.0
Pros: We experienced the sweetest women at the front desk, both named Anna. One even kindly gave us a room with a view at no additional charge since it was my boyfriends first time to DC. She recommended some great dinner spots which we loved. Also, the gentleman outside the next morning were so friendly, we chatted with them for a while before our Uber came. Kudos to everyone for welcoming us home after a long trip abroad. Made us feel so happy to be back.
Cons: Hair dryer could use an upgrade but was definitely sufficient to get the job done.
Excellent8.8
Pros: Staff was very friendly and the room was clean, comfortable, and dark at night. At check in my wife asked about a refrigerator since she is pumping and the young lady had one sent to the room.
Cons: The refrigerator was broken. We were able to make due with ice from the hall.
Okay5.7
Pros: Location, excellent door men.
Cons: No premium channels. Broken toilet that was "fixed" twice but I had to fix it myself a couple times. No water pressure. House keeping only left us with 1 towel. View of a brick building 6ft from my window. Bar staff were disruptive and joking loudly with doormen while people waited at the bar.
Excellent9.7
Pros: I liked everything. The room was modern, well appointed, with a comfortable bed, and spacious bath. The staff was as pleasant and helpful as any I have encountered in some time. The location is great! I ate in the restaurant once and I enjoyed my meal. I look forward to my next visit.
Cons: The closet space in the room I had was limited and would probably be tight for two people. This is a very small fault in an otherwise very pleasant stay.
Excellent8.0
Pros: Bathroom was excellent, location was great.
Cons: Room service was very expensive, there was a $10 delivery fee, then 18% gratity automatically added, and when they deliver, then there’s another line for a tip the receipt. Also the air conditioning in the room was terrible. By day 3, I would say it finally got to 74 in the room, after being set to 65 the entire time.
Located in Downtown Washington D.C; this historic hotel is within a 10-minute walk of Lafayette Square, White House, and CityCenterDC. Walter E. Washington Convention Center and Warner Theatre are also within 15 minutes. McPherson Sq. Station is only a 2-minute walk and Center Station is 10 minutes.
Cleanliness
8.7
Comfort
8.7
Facilities
8.3
Food
8.5
Location
9.3
Overall 8.4 Excellent
Based on 3,557 reviews
All
All
Families with older children
Families with young children
Families
Mature couples
Young couples
Couples
Groups
Solo travellers
Business travellers
Cleanliness
8.7
Comfort
8.7
Facilities
8.3
Food
8.5
Location
9.3
Cleanliness
10.0
Comfort
8.8
Facilities
9.2
Location
9.6
Overall
9.2
Cleanliness
8.3
Comfort
9.3
Facilities
8.1
Food
8.5
Location
9.7
Cleanliness
8.7
Comfort
8.6
Location
9.3
Services
8.3
Staff
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.7
Comfort
8.3
Facilities
7.8
Location
9.1
Overall
8.7
Cleanliness
8.9
Comfort
8.9
Location
9.4
Overall
8.5
Services
8.5
Cleanliness
8.6
Comfort
8.7
Facilities
8.0
Location
9.2
Overall
7.8
Cleanliness
8.7
Comfort
8.7
Facilities
9.3
Location
9.1
Overall
9.6
Cleanliness
8.6
Comfort
8.5
Location
9.2
Services
8.1
Staff
8.3
Excellent10.0
Excellent8.5
Excellent10.0
Excellent8.0
Excellent10.0
Excellent10.0
Excellent8.2
Pros: K
Cons: K
Excellent10.0
Excellent10.0
Excellent9.7
Excellent8.0
Excellent8.8
Excellent10.0
Mediocre3.1
Excellent8.2
Excellent9.4
Excellent10.0
Excellent9.4
Good6.0
Pros: The actual hotel was clean and updated, the staff was friendly and helpful. Overall the actual stay was great. Nice little happy hour offered at the bar.
Cons: Valet parked my car for 1 night, and took it upon themselves to charge $50 to my credit card, plus a $17 convenience fee. No lot in the surrounding area exceeded $25 for overnight parking. I should have parked my own car. I feel that the hotel was nervy and rude to charge us double the going rate for parking - without notifying me. I felt taken advantage of, since we were already paying top dollar for a 1 night stay. The hotel was nice, but not that nice. I stay in DC all the time, but I may not return unless this problem is rectified.
Excellent8.0
Pros: Good location. Friendly staff. Clean room. Quiet. Nice bar in the lobby. Beautiful decor.
Cons: Parking was ridiculously expensive. It’s in DC.
Excellent10.0
Pros: The staff were very friendly and the hotel was beautiful. We'd definitely stay here again!
Excellent10.0
Pros: Excellent service. I ask them if I could make my check in before 3 pm (the official hour) because I was going to arrive at 9 am, and they had my room ready for that hour.
Excellent10.0
Pros: The staff
Cons: Felt a bit hurried to finish our breakfast.
Good7.7
Cons: Location
Okay4.0
Pros: Location
Cons: Horribly overpriced
Good7.7
Pros: We were in a suite and it was spacious and nicely furnished. Most staff were nice. Great having a Starbucks in the lobby. Nice central location.
Cons: The bathroom was small, especially the corner sink. There was no counter space. Front desk clerks were hit and miss. Some nice, some not. Concierge staff were great. The breakfast was OK, not great.
Excellent8.0
Pros: The hotel was operating with limited staff and facilities (restaurants closed, no valet parking) but the staff that were there were very friendly and professional.
Cons: Maintenance in the room could have been a little better. The blind wouldn’t close all the way and the faucet leaked onto the sink.
Excellent8.0
Pros: Comfort of the room
Cons: Lack of phone service or free wifi.
Excellent9.4
Pros: Great location, grade A service and the hotel itself is for the most part well kept.
Cons: The elevators were small and during “rush hour” it would take about 10 -15 minutes before finding an elevator that was open
Excellent8.8
Pros: The hotel is a beautiful place with excellent finishes. Everything was in great condition and high quality.
Cons: The rooms were small, which in understandable given the location, but this was a double bed room so it seemed even smaller.
Located in Downtown Washington D.C; this hotel is within a 15-minute walk of Lafayette Square, Walter E. Washington Convention Center and White House. CityCenterDC and Warner Theatre are also within 15 minutes. McPherson Sq. Station is 7 minutes by foot and 7th St. Convention Center Station is 10 minutes.
Cleanliness
8.8
Comfort
8.7
Facilities
8.1
Location
9.1
Overall
8.4
Overall 8.4 Excellent
Based on 3,167 reviews
All
All
Families with older children
Families with young children
Families
Mature couples
Young couples
Couples
Groups
Solo travellers
Business travellers
Cleanliness
8.8
Comfort
8.7
Facilities
8.1
Location
9.1
Overall
8.4
Cleanliness
9.5
Comfort
9.5
Facilities
9.5
Location
9.5
Overall
9.3
Cleanliness
7.3
Comfort
6.0
Facilities
7.0
Location
8.0
Overall
7.3
Cleanliness
8.8
Comfort
8.8
Location
9.1
Services
8.6
Staff
8.9
Cleanliness
8.2
Comfort
8.0
Facilities
7.1
Location
9.7
Overall
8.0
Cleanliness
9.1
Comfort
8.8
Facilities
8.1
Location
9.0
Overall
8.7
Cleanliness
8.8
Comfort
8.7
Location
9.1
Overall
7.0
Services
8.4
Cleanliness
8.6
Comfort
8.5
Facilities
8.2
Location
9.0
Overall
8.5
Cleanliness
8.8
Comfort
8.8
Facilities
8.3
Location
9.2
Overall
8.5
Cleanliness
8.5
Comfort
8.4
Location
8.9
Services
8.0
Staff
8.7
Excellent9.6
Pros: The attention to detail.
Cons: We left our towels hung up to save them, and conserve energy, and they were replaced anyway.
Excellent10.0
Pros: Interesting restaurants nearby
Excellent9.7
Excellent10.0
Excellent8.0
Pros: Clean, friendly, safe_ food was good
Excellent10.0
Excellent8.8
Excellent10.0
Excellent8.5
Excellent10.0
Excellent10.0
Excellent10.0
Excellent10.0
Good7.7
Excellent10.0
Excellent10.0
Excellent10.0
Cons: Microwave access would have been very convenient.
Mediocre2.0
Pros: Nothing
Cons: Everything
Excellent10.0
Excellent10.0
Excellent10.0
Excellent8.0
Excellent10.0
Excellent8.0
Good6.2
Okay5.4
Excellent10.0
Excellent10.0
Excellent8.0
Excellent8.0
Excellent10.0
Okay4.2
Excellent9.7
Excellent10.0
Excellent10.0
Excellent10.0
Excellent10.0
Pros: The hotel staff was great and I liked that they had parking. The room was nice & location was great.
Cons: Everything about the hotel was great. One of the reasons I liked it was because it was smoke-free however, the room smelt of smoke the last night we stayed and even again in the early morning before we checked out. Not the hotels fault, was just disappointing.
Excellent9.1
Pros: Location is awesome though not right on a metro line. Clean, great pool, good staff, rooms and bathrooms clean whenever I've stayed here. And for the price? Crazy good.
Cons: Not being right on top of a metro wouldn't be good for those not able to walk a little bit.
Excellent9.1
Pros: Friendly staff, clean and attractive, excellent hotel for the price!
Cons: Bar closes too early. Minor problems with accessories in room.
Excellent10.0
Pros: From the moment we stepped out of our rental car the hotel staff was friendly, courteous, and helpful. We had just come in to DC from two days of flying and driving and right away the hotel staff made us feel right at home. They carried our bags, helped us with transportation in DC by pointing us in the right direction, and even gave us apples on our way out for the day. We had never been to DC and have 2 small children and did all the sight seeing we could pack in for 2 days. The location of the hotel was great. One night the weather was great and we all enjoyed the walk through the city back and forth from the Washington Monument. It is quite the walk, so if you are not up for it we also took a cab and used Lyft in which every place only cost about 10.00 to get a ride to and from the hotel. I also feel compelled to mention that maybe it was the look on our faces when we stepped out of our car after the long traveling experince with 2 small kids, but whatever it was they upgraded our room to a balcony! I think her name was Elena that offered the upgrade, and it was very much appreciated!
Excellent9.7
Pros: Most friendly staff I've ever encountered at a hotel.
Excellent10.0
Pros: The staff was very freindly, bed's and pillows were very comfortable, breakfast was delicious. Grear location in our Nation's Capital.
Excellent10.0
Pros: I really enjoyed the value and comfort of this hotel while still having elegant charm.
Excellent8.5
Pros: The staff at Washington plaza were very professional and friendly. We had checked in for 2 days (all paid) and having some emergency we checked out on the first day only to find out at the airport that we didn’t have to leave. I called the front desk and with no hassle they gave our room back. Thank you for a great service and friendly atmosphere.
Excellent8.2
Pros: Comfortable bed Quiet during the week Staff very polite and helpful
Excellent10.0
Pros: Everything else. Got what I paid for with extras!!! WILL BE BACK!!!
Cons: Would be great if each room have a microwave
Excellent9.4
Pros: Easy access to Metro, White Hose, Mall, etc. IF you are a walker. Very welcoming,professional and responsive staff. They were happy to change rooms to 2 beds when my son flew in from CA. Great catering staff and food. Clean and comfortable.
Cons: A little dated and can be very expensive. My on-line rate with tax etc. was a reasonable $180. When I tried to add 1 night, they wanted $479! Needless to say, we went somewhere else.
Good7.4
Pros: We stayed in room #845 and liked the spaciousness of the room and the quietness of being in the back of the hotel. The room and maid service was very accommodating. Like the separation of the vanity from the shower/toilet.
Cons: The bathroom is somewhat dated.
Good6.0
Pros: Comfy bed, clean, good location.
Cons: Wireless Internet unusable. Even just casual surfing was painful. Don't even think about streaming video. Wired internet was plenty fast. Seems to be a wireless congestion issue. TV remote was VERY frustrating. Anything other than standing directly in front of the TV from about 3 feet away and the remote wouldn't work. The heater in my room did not work, just blew cold air. Rooms are tiny...don't seem like great value for the price. ($300/day average for one week's stay).
Good6.0
Pros: The location
Cons: Even the website saying parking was included, i guess when you book a reservation trough expedia or another website parking is not included.... they ripped me off 40 bucks when the week before it was included... Shady
Located in Capitol Hill, this eco-friendly hotel is within a 10-minute walk of National Japanese American Memorial, National Postal Museum and Union Station Shopping Center. United States Capitol and Library of Congress are also within 1 mi (2 km). Judiciary Square Station is 7 minutes by foot and Washington Union Station is 7 minutes.
Cleanliness
8.5
Comfort
8.5
Facilities
8.4
Food
6.5
Location
9.0
Overall 8.3 Excellent
Based on 1,792 reviews
All
All
Families with older children
Families with young children
Families
Mature couples
Young couples
Couples
Groups
Solo travellers
Business travellers
Cleanliness
8.5
Comfort
8.5
Facilities
8.4
Food
6.5
Location
9.0
Cleanliness
8.0
Comfort
8.2
Facilities
8.5
Location
8.7
Overall
8.0
Cleanliness
7.9
Comfort
8.0
Facilities
7.8
Food
6.5
Location
9.5
Cleanliness
8.4
Comfort
8.3
Location
9.0
Services
8.2
Staff
8.6
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
7.0
Overall
8.5
Cleanliness
9.1
Comfort
9.1
Facilities
8.0
Location
9.4
Overall
8.3
Cleanliness
8.8
Comfort
8.6
Location
9.1
Overall
8.0
Services
8.5
Cleanliness
8.6
Comfort
8.6
Facilities
9.3
Location
9.0
Overall
8.4
Cleanliness
8.6
Comfort
8.5
Facilities
8.6
Location
8.9
Overall
8.1
Cleanliness
8.0
Comfort
7.8
Location
8.8
Services
7.6
Staff
8.4
Excellent8.0
Excellent8.2
Excellent9.7
Good6.2
Excellent8.0
Excellent10.0
Excellent10.0
Excellent9.4
Good6.2
Excellent10.0
Excellent8.2
Excellent9.1
Good6.8
Excellent10.0
Excellent9.4
Excellent10.0
Excellent10.0
Excellent9.7
Excellent10.0
Excellent8.8
Pros: good staff
Cons: Pool way too small,add a steam room
Excellent10.0
Pros: Excellent Capitol Hill location. Comfortable base for young children on their first tour of the Capital.
Excellent10.0
Pros: Location, the room was clean and quiet.
Cons: Nothing.
Okay4.2
Pros: Location
Cons: Found a roach in the bed! Parking was very expensive.
Excellent10.0
Pros: Location Services Food Room
Cons: I think that shall offers more dish in the lunch, they had very few dish for choose. I had that go to other place to eat lunch. But in the dinner if had deliciuos dish.
Good7.1
Pros: Clean And nice beds
Cons: Upon entering hotel the check in was poorly run I attempted to use the self check in terminal But it informed me after several pages and key strokes that it was not working So got in line at the personnel check in. I stood for 22 minutes as the two people working the counter dealt with 2 customers The staff would not make eye contact with those of us in line Poor customer service training The staff should always acknowledge those waiting with eye contact and a few words Such as " we will be with you as soon as we can thankuou for your patience" They did not get anyone to come help and deal with the issues of the two people that were wanting satisfaction over their bill or Parking fee Etc. Just a poor introduction to a nicely appointed hotel
Excellent8.8
Pros: I requested an early check-in. I love that the hotel texted me about my room availability the morning of check-in. I texted them when I was a few minutes away and they informed me that the room was ready.
Cons: The bathroom wasn't fully clean upon check-in. I called the front desk and they quickly moved us to a new room.
Excellent9.1
Cons: The breakfast was very overpriced!!!
Excellent10.0
Pros: Clean sheets, very comfortable bedding, clean showers and floors. Great location with respect to the national mall. Gym is great. Would definitely recommend.
Cons: Nothing.
Excellent10.0
Pros: This was our second stay at this hotel. Very pleasant stay.
Cons: The only critical comment I can make is that the conditioner toiletry bottle was empty.
Good7.1
Cons: Handing me a sack of terrible food at my door is not room service.
Excellent10.0
Pros: We could see the bottom floor of the capital from our room! We walked to the museums; the in-out valet parking worked great. Everyone was greatly.
Excellent9.1
Pros: Quiet even though we were on lower floor and overlooked front of building. Great location.
Cons: Restaurant (breakfast) food just ok.
Good7.4
Pros: The hotel was clean and close to the Union Station. Staff was friendly. Overall it's a nice hotel.
Cons: The restaurant was not appealing. Not many closeby restaurants or shops. No convenience stores nearby. Walmart is about 15 minute walk which is not far, but I'm not sure if it's safe to walk at night. There is a liquor store across the street, but it's not a convenience store so the items are limited. No refrigerator in the room.
Excellent9.1
Pros: Loved the lobby area, the staff was great. Great convenient location.
Cons: Air conditioning seemed to be not working so well. A small mini fridge is always a plus in any hotel.
Good7.4
Pros: Overall clean and comfortable stay with friendly staff. Room was average. Close to capitol. Pool was clean.
Cons: Some areas close to the hotel didn't feel the safest for walking. Quickly figured out which direction was best to walk to avoid those areas. TV was broken (didn't complain while we were there because I only tried to watch the day we were packing to leave).
Excellent10.0
Pros: We upgraded at check-in for an extra $50 which doubled the space. The location is excellent as it's walking distance to several sites. The fitness center is excellent and is included in the price of the room.
Cons: Lack of parking requires you to valet for $56 a day. If you are somebody that needs a great view you won't find it here.
Good7.1
Cons: Internet, parking, tv hdmi not working, deceiving "city view"
Okay5.4
Pros: Location
Cons: Hidden charges. $58 a night to park. Nowhere did I see that when I booked the trip. $8 for a draft beer that should be $3, I get a call from security in the evening waking me up, stating that the policy is to call if the do not disturb sign is out. The do not disturb sign was out, I didn't want to be disturbed. Couldn't go back to sleep. I'm a small business owner, if I treated my customers that way, I would be out of business. I will never give that hotel a dime again.
Excellent8.3
Pros: Good location.
Cons: No complimentary Wifi or cable TV
Excellent8.2
Pros: Walking to distance to good lunch and dinner choices
Cons: Hotel lobby shop was typical "airport prices" for anything you'd want, making You feel like a fool if you didn't to walk across the street and buy a snack or coffee at 1/3 price.
Excellent9.4
Pros: Comfortable hotel with a friendly staff !
Cons: Only complaint is the pool was supposed to be open late , but two of our three nights there it closed almost two hours early.
Excellent9.3
Pros: The helpfulness of the parking and baggage staff
Cons: The clerk in the gift shop could have been more upbeat.
Excellent8.8
Pros: Nice location with great staff.
Cons: Pool locker rooms out of date and in disrepair.
Excellent10.0
Pros: The bed and location were the best part
Cons: I was pleased with all
Okay5.1
Pros: All staffs are super nice, excellent location and easy to find parking on the street
Cons: The room smells hearvy smoke
Excellent8.8
Pros: That staff was very helpful and friendly. Also, the location was great. Very close to the Capitol building.
Cons: We upgraded to a buffet breakfast, which was lacking and the hot food was cold. Not a good value at $25/ person, but at a hotel, I understand the price, but if the food is cold, then it was a waste of money.
Excellent10.0
When I could not reach a student that I was traveling with, the staff stepped in and helped me locate him and get him in the cab that was waiting.
Excellent10.0
Pros: We were traveling with our two daughters and three babies ( all under three). Everyone was very helpful. Everyone tried to assist us and we felt very comfortable. Location is also a plus.
Cons: No complaints
Excellent9.1
Pros: Great hotel and reasonably priced. Amazing food. Great conference facilities. Comfy beds. Really only one issue (see below)
Cons: Strangely they never seemed to pick up the dirty dishes from room service except for once a day. The same dirty plates and half eaten food was sitting in the hallway outside of the rooms for more than 10 hours one day. Gross.
Excellent10.0
Pros: Spacious room, quiet, clean and well-appointed.
Located in Foggy Bottom, this hotel is within a 5-minute walk of Watergate Complex and George Washington University Hospital. George Washington University and Kennedy Center are also within 10 minutes. Foggy Bottom Station is only a 3-minute walk and Farragut North Station is 16 minutes.
Cleanliness
8.6
Comfort
8.6
Facilities
8.1
Location
8.9
Overall
8.8
Overall 8.2 Excellent
Based on 1,382 reviews
All
All
Families with older children
Families with young children
Families
Mature couples
Young couples
Couples
Groups
Solo travellers
Business travellers
Cleanliness
8.6
Comfort
8.6
Facilities
8.1
Location
8.9
Overall
8.8
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.5
Overall
9.0
Cleanliness
9.4
Comfort
8.3
Facilities
8.0
Location
8.5
Overall
8.2
Cleanliness
8.6
Comfort
8.5
Location
9.0
Services
7.9
Staff
8.4
Cleanliness
9.5
Comfort
9.5
Facilities
9.3
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
9.1
Facilities
8.5
Location
9.1
Overall
9.1
Cleanliness
8.5
Comfort
8.6
Location
8.8
Overall
9.1
Services
7.9
Cleanliness
8.9
Comfort
9.0
Facilities
8.0
Location
8.9
Overall
8.5
Cleanliness
8.7
Comfort
8.7
Facilities
7.5
Location
8.9
Overall
8.3
Cleanliness
8.7
Comfort
8.7
Location
9.0
Services
8.0
Staff
8.6
Good6.0
Excellent10.0
Excellent9.4
Excellent10.0
Excellent10.0
Excellent8.0
Excellent10.0
Excellent10.0
Excellent10.0
Excellent10.0
Excellent8.0
Excellent9.4
Excellent10.0
Excellent9.0
Excellent8.5
Good7.4
Excellent10.0
Excellent10.0
Excellent10.0
Excellent8.8
Excellent10.0
Excellent9.7
Excellent8.0
Mediocre3.1
Good6.5
Okay5.1
Pros: The best part of this hotel is the location. With children at GWU, it's the perfect place to stay to be close to campus, restaurants, and other Washington adventures. The beds and pillows were comfy.
Cons: I didn't care for the smell of smoke coming in to the bathroom through the fan that ran constantly or tj e broken dial on the heat lamp in the bathroom so that it did not turn off automatically, I asked the gentleman at the front desk about dirty drips on the bathroom floor, the big smear on the bathroom wallpaperor. He said the housekeeping manager was there at the time and he would send her up. No one showed up before I checked out the following day. The 6" x 9" steam/burn on the carpet in the bedroom was also a big eyesore. I also didn't like being evacuated by a false fire alarm at 7 AM.
Excellent8.2
Pros: The rooms were a very good size, had separate living and sleeping space, and a kitchenette. Staff was very friendly and accommodating. The best part was it's proximity to the Foggy Bottom metro stop, which put all of DC within reach. Otherwise it's only about a 20 minute walk to reach the monuments at the end of the mall.
Cons: Parking costs extra, and street parking Is near impossible
Excellent8.6
Pros: Great location and price. Very nice staff. Rooms are okay...nothing fancy but for value, good enough.
Cons: Wifi is very unreliable and does not work great. There are no rental movies available. Sometimes, you just want to stay inside and chill. Here, you need to watch network TV.
Excellent10.0
Pros: I really like the staff there and the fruits, candy and maps prepared for us. It's 15 minites walk to the white house. Location is beatiful and convinient.
Cons: It was a little bit noisy at night because someone next door or above was talking. The noise cancelling was not that good.
Excellent9.7
Pros: Staff was VERY helpful, cheerful, and knowledgeable.
Cons: The only problem was a dance competition that was held nearby. When the competitors arrived at 2:00am it was a bit noisy.
Excellent8.0
Pros: Large room and friendly helpful staff. Good location.
Cons: Could hear talking in adjacent rooms and people in upstairs room were very noisy. Called staff and it stopped briefly but then resumed. ALso noisy in courtyard below. Needs nightlight in bathroom; long hallway and an odd room with nothing but a refrigerator and microwave in it between bedroom and bathroom. Cost of parking was very expensive.
Excellent10.0
Pros: The rooms were clean and large, large desk. The staff is outstanding.
Excellent8.5
Pros: The staff were extremely friendly and helpful. One of them remembered me from just one short phone conversation and encouraged me to do well on my interview. They are very hospitable and professional. The room was much bigger than I expected and very comfortable. The complimentary wi-fi worked well and the bed was very comfy too.
Cons: The only problem I had is with the bathroom sink. When I first got there it wouldn't run any hot water, not even lukewarm. No matter which way I turned the knob it was still very cold. I asked for maintenance and someone came up right away. The problem was that the shower hadn't been run in a long time. Fortunately the shower had no problems getting warm. But even after taking a nice hot shower the sink water still didn't get much better than lukewarm. Other than that, everything was great!
Excellent9.1
Pros: The facilities, furniture, and furnishings are a bit older, but you get room to spread out in, the location is excellent, and the price is relatively inexpensive. It was great for a group visiting DC to explore all the wonderful sights to see.
Cons: We had absolutely no complaints!
Excellent10.0
Pros: The room was spacious.the parking is convenient.the employees were very friendly and looked very clean.
Cons: The people in the room next to us playing the guitars and talking loud with the tv on after one o'clock in the morning.
Good7.7
Pros: We loved that the hotel was within walking distance to the Kennedy Center and the Mall. The staff was wonderful, but occasionally there would be a line at the desk so a second person would have been nice. Parking is done by a valet for $40 a day. They went out of their way to make it convenient for us especially when we were in a hurry. One of the desk staff actually walked us to the Metro stop when we asked how to get there. How much better can it get!
Cons: I would have liked it if they had a restaurant, even a small one, on site. Breakfast would be awesome but I'm not sure they have the room. The hallways were badly overheated and the room was too so we actually opened the window at night to be comfortable.
Excellent8.8
Excellent9.6
Pros: The front office staff was very knowledgeable of the area and provided great assistance with public transportation.
Excellent9.4
Pros: We all enjoyed staying at the hotel. The location was convenient and the reception area personnel were very accomodating.
Cons: We all felt that the breakfast was too expensive, for what was offered. Also, the service was awful.
Excellent10.0
Pros: The location next to Foggy Bottom metro line. The staff was very friendly and helpful. Enjoyed the hotel was set back a bit from the road with a seating area.
Cons: The seating area outside was dominated by smokers. There was a mild mildew smell in the room
Excellent8.0
Pros: Very friendly staff. Visit dc a lot and staff were nicest I've come across
Cons: Bathroom could do with upgrading
Excellent10.0
Pros: Great location, friendly staff, and large rooms with kitchen inside.
Okay4.5
Pros: Location & Staff
Cons: Run down A/C didn't work Parking was $40.00 + $7.50 (Tax)
Excellent9.7
Pros: Staff was amazing and attentive, location great
Cons: Could use some updating
Excellent10.0
Pros: Location, staff, adjustable fan in the room (quiet AC).
Good7.3
Pros: Great location. Air conditioning Front desk removed parking charge. Free wireless
Cons: Pair of men's underwear found in closet upon arrival. Iron was broken; housekeeping replaced immediately. Could hear talking from adjacent room. Cost of parking was very expensive; cost was NOT detailed in Kayak's description or when booking room.
Excellent10.0
Pros: We thought the staff was very accommodating. They were very quick to respond to our requests. Personable and professional! From the desk clerks (Bryn and Brian) to the bellman and valet.
Excellent10.0
Pros: Very comfortable, clean, great location. Staff was pleasant and helpful. Bathroom was a good size for one person but was a little small for a couple. Plenty of room and plenty of closet space. There is an exercise room but I did not have the time to use it on this visit.
Cons: Not as much counter space as I would like in the bathroom.
Excellent10.0
Pros: To begin, the location is second to none. 2 minutes away from the metro. And all the main DC sites are within minutes using the metro. Staff was also great, every morning there was lemon water and apples available for guests to start their day. Ultimately, the place was amazing, no complaints from my side, very clean, very tidy, and comfortable.
Located in Capitol Hill, this hotel is within a 15-minute walk of Smithsonian National Air and Space Museum and National Mall. Washington Monument and Capital One Arena are also within 1 mi (2 km). L'Enfant Plaza Station is only a 4-minute walk and Federal Center Station is 6 minutes.
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
9.2
Overall
8.8
Overall 8.1 Excellent
Based on 2,821 reviews
All
All
Families with older children
Families with young children
Families
Mature couples
Young couples
Couples
Groups
Solo travellers
Business travellers
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
9.2
Overall
8.8
Cleanliness
9.3
Comfort
8.8
Facilities
8.8
Location
9.5
Overall
9.1
Cleanliness
8.8
Comfort
7.6
Facilities
8.0
Location
9.5
Overall
8.4
Cleanliness
8.4
Comfort
8.5
Location
9.2
Services
8.0
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.3
Comfort
8.7
Facilities
7.7
Location
9.3
Overall
8.7
Cleanliness
8.6
Comfort
8.6
Location
9.2
Overall
7.0
Services
8.2
Cleanliness
8.7
Comfort
8.7
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
8.5
Comfort
8.5
Facilities
8.6
Location
9.3
Overall
9.6
Cleanliness
8.4
Comfort
8.5
Location
9.2
Services
8.3
Staff
8.6
Excellent10.0
Excellent8.2
Excellent8.0
Excellent8.0
Excellent9.7
Excellent10.0
Excellent10.0
Excellent10.0
Good7.1
Excellent8.5
Excellent8.0
Excellent10.0
Excellent10.0
Excellent10.0
Excellent9.4
Excellent10.0
Excellent10.0
Excellent10.0
Excellent9.7
Excellent10.0
Okay4.0
Excellent10.0
Pros: Friendly, helpful staff.
Good6.8
Pros: Location was good
Cons: Concierge desk did not know hours of museums. Hotel is a block away from Air and Space. Pool and fitness center, not communicated until we got there. Could not use rooftop to survey area and plan trip.
Good7.7
Cons: Parking was not included
Excellent9.6
Pros: Really liked how clean the entire hotel was, the rooms were amazing! I asked one of the staff members if all the rooms were like that because I had read some reviews that said the hotel was a little out dated. That was definitely one of my concerns when booking the rooms, thankfully I was put on the floor that was fully remodeled. He proceeded to tell me that the entire hotel was gonna be remodeled. This is great news because I booked 3 rooms for my friends and I. We had nothing bad to say about the rooms! Clean white sheets, with working air in every room and not to mention the bathrooms! AWESOME! Clean and remodeled as well! Which is something that makes me really happy because I'm big on bathrooms being clean when I stay at a hotel! I had a huge cake that needed to be stored and the staff also took care of that with no problem! If you are looking for a long stay or even short stay in Washington DC this is your place! I have nothing bad to say about the place! I will for sure be recommending this hotel and will be coming back for sure! Thank you Holiday Inn!
Cons: The parking was 37 dollars a night for one car. It wasn't really an issue to me though since I parked right on the sidewalk the hotel was on! It was free after 6:30 p.m. Saturday night. I'm pretty sure Sunday is free I wanna say until 5 p.m. We left around 1:00 p.m. Sunday morning and didn't have any trouble with parking tickets! It says it on the meter just can't remember! Again not a big fall back but something to be aware of 37 per night per car!
Excellent10.0
Pros: Everything! this is a beautiful affordable facility
Cons: $40 for parking
Excellent8.2
Pros: Location is excellent with rental bikes nearby. Starbucks onsite and McDonalds and CVS on same block. Food trucks nearby. Very clean. Comfortable beds and linens.
Cons: Train whistle heard throughout the night.
Excellent8.2
Pros: Staff attention great!
Cons: Noisy rooms. Air conditioners are too noisy!
Good7.1
Pros: The hotel and staff were nice and excellent in that order. Two negatives... Biking with other than the hotel does not give the hotel recourse for problems. AC did not stay on all the time when it was set as such on thermostat. Hotel could not give any refunds or comps. Also it was quite obvious that a couple of women in the restaurant/bar were of dubious occupation and I heard one guy tell one of them "I can tell you whatever the "F" I want. Took away from the family atmosphere add this took place in the lobby area.
Excellent9.7
Pros: Location and customer service
Cons: Restaurants need to be better in the hotel
Excellent8.2
Pros: Location, staff, facilities
Cons: Noise reduction in the room. You can hear activities in hallway and in the other room. Aldo you can hear the train but I knew that and it is not possible solve for the hotel
Excellent9.4
Pros: Great bed, friendly staff, nice furnishings, with photographs of Washington, D.C. sites. My son and granddaughter loved the food and I thought it had improved since last year. We always eat there in the morning and evening, giving us a good start and a restful evening.
Cons: I would have liked a light weight blanket in addition to the light down blanket on the bed.
Excellent9.7
Pros: Great proximity to the national mall
Excellent9.4
Pros: I enjoyed my quiet room, which was impressive given how close we were to train tracks.
Cons: I thought that the gym could use a facelift. Parking was not included, I paid $20 for 7 hrs., but the rate is $37/24hr. Thermostat was a little inconsistent.
Excellent8.0
Pros: Great location. Very close to the national mall. Room was comfortable. Pool area was much nicer then I was expecting.
Cons: restaurant and bar were not that great. Only near by food options were a McDonalds and some food trucks.
Excellent10.0
Pros: Great location , close to metro , musiems , the national mall
Located in Foggy Bottom, this luxury hotel is within a 15-minute walk of Kennedy Center and Georgetown Waterfront Park. Vietnam Veterans Memorial and Lincoln Memorial are also within 1 mi (2 km). Foggy Bottom Station is 7 minutes by foot and Farragut West Station is 19 minutes.
Cleanliness
8.7
Comfort
8.7
Facilities
9.1
Location
8.7
Overall
8.6
Overall 8.1 Excellent
Based on 943 reviews
All
All
Families with older children
Families with young children
Families
Young couples
Couples
Groups
Solo travellers
Business travellers
Cleanliness
8.7
Comfort
8.7
Facilities
9.1
Location
8.7
Overall
8.6
Cleanliness
8.5
Comfort
10.0
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
7.3
Cleanliness
8.7
Comfort
8.6
Location
8.6
Services
8.5
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.8
Location
8.7
Overall
8.5
Services
8.4
Cleanliness
8.6
Comfort
8.5
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Facilities
8.6
Location
8.8
Overall
9.1
Cleanliness
8.8
Comfort
8.7
Location
8.8
Services
8.4
Staff
8.4
Excellent10.0
Excellent10.0
Pros: An absolutely wonderful stay. Couldn't have asked for more.
Cons: Nothing!
Excellent10.0
Excellent10.0
Excellent10.0
Excellent9.4
Excellent10.0
Pros: Everything about my stay at The Watergate was top notch. The hotel and rooms really are as nice as in the pictures. Most hotels never seem to be as they present themselves. The Watergate, however, does NOT disappoint! Opening my room door for the first time felt as if I was walking into the photos themselves. The staff are incredible. There was an unforeseen issue with my flight coming into town, making me a day late. A simple 2 minute phone call to the hotel (no BS wait times) to give them a heads up was all it took. Upon arrival the next day, the very first person I interacted with had full knowledge of my situation, knew me by name, and already had my room key in-hand. Check-in and check-out was a breeze. Can't beat the location (a short walk and I was at the White House) and the restaurant downstairs (Kingbird) is phenomenal. Would highly recommend to anyone.
Good7.1
Pros: Staff was great. Friendly and helpful.
Cons: Hotel is older and in need of some updates.
Good7.7
Cons: Experienced late check-in - room wasn't ready for 2 hours. Limited hot water. Location not convenient for tourist activities, although okay for Georgetown.
Located in Downtown Washington D.C; this hotel is within a 10-minute walk of Lafayette Square and White House. Dupont Circle and National Theatre are also within 15 minutes. Farragut North Station is only a 5-minute walk and Farragut West Station is 5 minutes.
Cleanliness
8.5
Comfort
8.4
Facilities
8.2
Food
6.5
Location
9.2
Overall 8.0 Excellent
Based on 1,216 reviews
All
All
Families with older children
Families with young children
Families
Mature couples
Young couples
Couples
Groups
Solo travellers
Business travellers
Cleanliness
8.5
Comfort
8.4
Facilities
8.2
Food
6.5
Location
9.2
Cleanliness
8.0
Comfort
8.4
Facilities
8.4
Location
9.6
Overall
8.0
Cleanliness
8.6
Comfort
8.2
Facilities
7.4
Location
8.8
Overall
8.7
Cleanliness
8.4
Comfort
8.4
Location
9.3
Services
7.9
Staff
8.5
Cleanliness
7.3
Comfort
8.6
Facilities
8.0
Location
8.6
Overall
8.6
Cleanliness
8.9
Comfort
8.7
Facilities
8.0
Food
6.5
Location
9.1
Cleanliness
8.5
Comfort
8.4
Location
9.2
Overall
10.0
Services
8.1
Cleanliness
8.7
Comfort
8.8
Facilities
9.4
Location
9.2
Overall
9.3
Cleanliness
8.5
Comfort
8.5
Facilities
8.2
Location
9.4
Overall
8.6
Cleanliness
8.2
Comfort
8.3
Location
9.3
Services
7.7
Staff
8.1
Excellent8.0
Pros: Proximity to WH
Excellent10.0
Excellent10.0
Excellent8.0
Pros: Locations
Cons: View
Excellent9.1
Excellent9.7
Good7.7
Excellent10.0
Good7.1
Excellent10.0
Excellent8.2
Excellent8.2
Excellent8.0
Mediocre2.0
The service was terrible and the staff was argumentative. Worst business experience we have ever had. We checked out early and got another hotel incurring 2x the cost for the trip. Low price is not worth the poor treatment of guests. No return call from the manager. No return call from Hilton corporate.
Excellent10.0
Excellent8.8
Good7.4
Excellent9.4
Excellent10.0
Excellent9.7
Excellent8.8
Excellent10.0
Excellent9.4
Excellent10.0
Excellent10.0
Good7.4
Excellent8.2
Excellent10.0
Okay5.4
Excellent8.8
Excellent10.0
Excellent10.0
When we first checked in the room smelled like smoke. The front office guy was super nice and immediately accommodated us and put us in a different and larger room. This is great customer service
Excellent10.0
Pros: The hotel was very nice and extremely close to all the sites (just blocks from the White House). The room, service, and location were far above what I would expect for the price. Would stay here again and will recommend to anyone visiting the DC area.
Okay4.2
Pros: Excellent location for much of downtown DC.
Cons: Around Midnight my room filled with old cigarette smoke as someone began smoking in the stairwell. The air quality overall in my particular room was poor, requiring the windows to be opened as much as possible. This of course made it difficult to sleep as the city sounds in DC near The White House are loud and replete with sirens 24/seven. Normally, one might cover one's ears to have silence. However, at this hotel the pillows are the size for small children.
Good6.0
Pros: Spacious room with super comfortable bed.
Cons: No warning for the loud construction noise just outside our bed window at 6:30 am Sunday and then 5:30 Monday am. When we complained the front desk said nothing could be done.
Excellent8.0
Pros: It's a great location behind the white house but I wish they'd offered a free breakfast
Cons: at least letting us know they're going to be replacing AC units on the roof and not having to look at a giant crane truck the next morning
Okay4.6
Pros: The room was made up in typical Hilton style with decent bedding/bathroom stuff.
Cons: This hotels has seen better days. One of the elevators was out of service (seemingly for a long time - a piece of tape covering the outside) the button to the elevator was cracked, and the whole thign was worryingly slowly and creaky. The room itself smelled musty - like it hadn't been aired out in years. Outside the window was the HVAC system which was *loud*. It was a crazy-horrible room. My best guess is that because Kayak booked the room through Priceline Hilton felt it was okay to give me the worst room they could find. I checked out immediately and went to another hotel nearby for the same price, but with a much nicer room and hotel in general.
Excellent8.5
Pros: Room. Cleanliness. Privacy.
Good6.0
Pros: Location
Cons: Room wasn't clean. Carpet smelt like cigarette. They charged me for parking that I did not use.
Excellent9.6
Pros: Staff amazing and SO CLOSE to Everything! Also, very easy to Metro and DCA.
Excellent8.8
Pros: Friendly, attentive staff. Clean rooms and facilities. Location is within walking distance of many places to eat and a short ride from the national mall. Would stay again.
Cons: Very cold lobby/restaurant/bar area. Thermostat in room kept malfunctioning. The maintenance guy brought us a space heater at one point. Requested shampoo at one point and three different staff people delivered some three separate times. Very friendly, but obviously some lack of communication. Staff was very apologetic about the thermostat and offered us a variety of comps.
Excellent10.0
Pros: This is a luxury hotel for an unbelievable price. The hotel is centrally located to about everything you want to see or do. What first caught our attention is the fact that you can look down the street and see the White House just a few short blocks away. Yes, there are a lot of hotels in Washington D.C., but if you are looking for a GREAT hotel at an unequaled price, this is it. This would be our first choice when returning to Washington DC.
Cons: There was nothing not to like about this hotel.
Excellent10.0
The room was big and very clean. Beds very comfortable. Bathroom was very nice. Location of the hotel is perfect; very close to several different Metro lines. All staff that we encountered were friendly and helpful. We didn't eat in the hotel, so I can't comment on the food. All in all, we had no complaints, and a wonderful stay.
Excellent8.2
Pros: Friendly helpful staff in downtown DC.
Cons: The air conditioning in the room wasn't very good. It didn't feel like it dropped below 70F while set to 60F in November.
Excellent8.0
Pros: It was right downtown near the white house and monuments, so we could walk everywhere
Cons: Everything closes down so it's hard to find a late night restaurant or pharmacy
Excellent8.0
Pros: The room was excellent. Staff very courteous, friendly and helpful.
Cons: I thought the cost for overnight parking at $59.00 was high for a guest in the hotel
Excellent9.4
Pros: Location
Excellent9.7
Pros: The staff was excellent, friendly and welcoming! Great location, clean and very spacious room. Will definitely book again when back in DC!
Cons: Nothing
Excellent10.0
Pros: Staff very helpfil. Close to DC metro and attraction
Excellent8.0
Cons: I did not like the fact I had to pay valet for parking or find my own. I feel if I m paying for the comfort of staying out of town then that is something that should be included.
Located in Capitol Hill, this boutique hotel is within a 10-minute walk of Union Station Shopping Center and United States Capitol. Capital One Arena and Supreme Court of the United States are also within 15 minutes. Judiciary Square Station is 6 minutes by foot and Washington Union Station is 6 minutes.
Cleanliness
8.9
Comfort
8.9
Facilities
7.3
Location
9.0
Overall
8.0
Overall 8.0 Excellent
Based on 978 reviews
All
All
Families with older children
Families with young children
Families
Mature couples
Young couples
Couples
Groups
Solo travellers
Business travellers
Cleanliness
8.9
Comfort
8.9
Facilities
7.3
Location
9.0
Overall
8.0
Cleanliness
8.0
Comfort
6.5
Facilities
7.0
Location
9.0
Overall
7.3
Cleanliness
8.6
Comfort
6.6
Facilities
5.3
Location
9.4
Overall
7.3
Cleanliness
9.0
Comfort
9.0
Location
9.0
Services
8.6
Staff
8.4
Cleanliness
9.6
Comfort
9.6
Facilities
9.2
Location
10.0
Overall
9.5
Cleanliness
7.8
Comfort
7.2
Facilities
6.8
Location
8.2
Overall
6.9
Cleanliness
9.0
Comfort
9.0
Location
8.9
Overall
8.8
Services
8.6
Cleanliness
8.9
Comfort
9.0
Facilities
7.5
Location
9.0
Overall
7.4
Cleanliness
9.2
Comfort
8.8
Facilities
8.0
Location
9.4
Overall
8.6
Cleanliness
8.9
Comfort
8.8
Location
9.2
Services
8.4
Staff
8.5
Excellent10.0
Pros: Everyone was cheerful. We couldn't stay longer
Cons: We couldn't stay longer.
Excellent9.1
Excellent10.0
Excellent10.0
Excellent9.4
Okay4.0
Excellent10.0
Excellent8.8
Pros: Value for money was good. There wasn't anything over-the-top in terms of luxury or "wow" factors, but it was just fine and comfortable. Also, a good value.
Cons: The restaurant was too expensive, the menu way too short, and the food was just so-so.
Excellent9.4
Excellent8.0
Excellent10.0
Okay4.8
Cons: There was a hidden "Service Fee" $52.00 tacked on at the end. When I booked I thought I was getting the real price.
Excellent10.0
Pros: Very friendly and helpful staff, including housekeeping. Everything else was excellent, especially for good rate we had gotten through Kayak.
Mediocre3.4
Cons: Pool not open because they didn't get the chemicals test early enough before the open time , act not working , room not clean, no tub , can't check in until 4 pm
Excellent8.8
Pros: The hotel is very nice and up to date overall. FYI if you get a good deal your going to get a small room with a even smaller bathroom.
Cons: While checking in, a friend and myself was told the pool for closed for an event(it was 98 degrees )! One of the main reasons we even picked the hotel was for there rooftop pool. After getting in the room I then called the operator because the staff at the front desk seemed unsure and it was three of them. All i asked was, when was the event going to end ? We then went to the roof top for drinks and seem guest kids etc in the pool. We then asked the bartender about the event, she had no clue what we were talking about.
Okay4.5
Pros: Bed was comfortable.
Cons: The staff was terrible and tried not honoring my reservation before they somehow found a room for us. Multiple guests came up to me while I was trying to check in with the same issues. Parking way too expensive.
Good7.1
Pros: Great location! We loved bring able to walk to Union Station and the Capitol! Friendly staff. Reasonable price per room for the area. Good atmosphere. Flexible with late checkout!
Cons: Restaurant too expensive. Weird suggestions for dinner from concierge service. Beds/sheets not that comfortable but okay overall.
Okay5.7
Pros: the room was perfect
Cons: had to pay for parking internet and food I i didn't like the customer service the elevator was not working my room was floor 8 even though i tried to connect the internet and pay it did not work when i talked to to the reception did not help they asked me to bring my laptop and phone down stairs
Mediocre2.0
Pros: We enjoyed our stay at the Washington court hotel after the liaison did not have a room for us.
Cons: We arrived at the liaison at 12 am hoping to get into our room quickly and get some rest. We waited in line for at least 30 minutes to check in, as other guests appeared to be having issues with check in. After finally reaching the check in desk, we were told that the room we had reserved was not available. The only available room had no bed, just a pull out couch that could only sleep one person. This situation was the same for another 5-6 parties attempting to check in after us. We were given the option of staying at another hotel down the street and switching back to the liaison for the second night of our stay. We decided to cancel our liaison reservation and stay at the other hotel for both nights. The entire situation was handled in a very unprofessional manor, adding stress and confusion to what we hoped to be a relaxing weekend.
Excellent10.0
Pros: Clean. Nice rooms. Comfortable bed. Nice staff. Great ancillary location to sites, restaurants, and the metro/union station. It's own restaurant, Art and Soul, is wonderful. Very reasonable price compared to other DC hotels.
Good7.7
Pros: Very clean, good concierge help, great value, rooftop pool and bar were very cool! I would come back again...
Cons: The area. Just a block down from the hotel it looked like a rough part of town. After the first night, definitely wanted to be back in my room before the sun came down or take a cab to the front door of the hotel. Also, no accessibility to water unless you were willing to pay $6 for the fiji bottle in your room.
Excellent9.4
Pros: very nice hotel, comfy beds. Great location.
Cons: Price
Excellent8.8
Pros: Either the hotel or this booking service gave misleading info. Internet was listed along with TV, sofa, etc., as included. But then the hotel said internet was $14.95/day. They eventually agreed to not charge me for it.
Excellent9.4
Pros: The location was great, good value for the room however parking was an additional $54/night. Try out Art and Soul restaurant, delicious!
Cons: Parking. But in DC I guess it's standard...
Good6.2
Pros: The patio bar was wonderful. The food at Art & Soul was worth trying. If you need to stay on Capitol Hill or be near Union Station, this is a good choice.
Cons: The "rooftop bar" isn't much of a bar. No free wi-fi in the rooms, and for only one day in the lobby. The bathrooms are tiny - no counter space. No great restaurants on the street except Art & Soul. Union Station has a wide range of restaurants, but after that you'll have to walk a ways.
Excellent8.2
Pros: Location
Cons: There was a musty smell in the corridor, no fridge and creamer sachets instead of real milk
Good6.2
Pros: The service was great.
Cons: The overall hotel was just blah. The walls are thin and the hotel is located next to a fire station and so we heard sirens all night. Our hotel room overlooked dumpsters but we weren’t expecting much more. The room overall just felt shabby and needing updates - wall paper bubbling, chipping tub tiles, etc the bed wasn’t the most comfortable either but it was good for what we needed - a place to sleep. However the parking situation was the most irritating because to park is $50 but we were told if we stayed less than 24 hours we would only be charged the hours we parked. This was not the case and still had to pay the $50 for only being parked there for 18 hours.
Good6.8
Pros: - Great location. - Friendly staff.
Cons: - Gym doesn't seem to be well maintained. - Noisy.
Okay5.4
Pros: The location was good. The decor was nice and what you would expect from a 4star hotel.
Cons: They tried to charge us for umbrellas that were returned to the front desk. When I returned the umbrellas to the front desk, the lady was very rude for no reason. Two of the elevators were out of service and the other two seemed as if they would break soon. It was scary everytime getting into the elevator because it would shake and make a noise. Twice the door didn't close all the way completely, leaving a small crack, and the elevator would not move. I highly doubt I would stay here again because of the lady I dealt with that was rude and tried to charge me for umbrellas that were returned.
Good7.7
Pros: The best part of my stay was the consierge! She was amazing... Extremely knowledgeable and nice. Although the restaurant was overpriced the food was tasty. The location is impeccable. I was able to walk to several sights and get to union station in minutes to take public transport. The decor is nice, and the water gets very hot. Tv was very nice.
Cons: The hotel was nice, I do think I would have gotten a suite if I'd known how small the rooms were. Definitely not for an extended stay. Perfect for a single person on business. Are rate was 200$ a night AND YOU DONT GET ANYTHING EXTRA!!!! Wifi is extra, the business center is extra, breakfast not included, no shuttle of any kind, they charge 10$ + 18% tip to BRING FOOD UPSTAIRS (from Art&Soul), bottled water in room is extra! Our stay was overall average, nothing wowed me. Walls are thin I could hear a crying baby that woke me. If you are able to get a low rate off season then this facility is good. Average hotel for an above average price
Excellent10.0
Pros: The rooms are clean, the beds are super comfortable. The staff is very quick to help and assist. They obviously want you to enjoy your stay. I have stayed here a few times a year and always find this hotel to be tops in service and cleanliness.
Cons: The mini coffee makers don't work sometimes, but if you inform the desk they are quick to respond.
Mediocre2.2
Pros: Nothing. You live and learn.
Cons: Dirty, toilet didn't work, expensive with no value, bad service by manager. Uncomfortable bed. Pillows horrible. Can easily hear sound from other guests through the walls. Crazy expensive parking. Valet only. No refund after staying one of the two nights even with a 24 hour notice before the 2nd night checkout. AVOID AT ALL COSTS! worst hotel experience I have ever had in my life. So bad I will not be re-visiting DC anytime soon. Stay Away.
Excellent8.0
Pros: Everything was nice. Great location. Fantastically comfortable bed. Slept like a baby
Cons: Parking $48. My only complaint :(
Good7.4
Pros: I liked the decor and unique style of the hotel. I checked in at night so when we arrived we were able to appreciate the dim lighting and music. There was a lot of activity going on over at the bar/restaurant. People seemed to be enjoying them selves. The room was nice and clean. I liked the products in the bathroom. The bed was comfy and the lighting was modern and unique.
Cons: It took 20 minutes of standing in a very short line before I was checked in. There was a jug with fruit infused water for guests to enjoy. But there was also an overflowing trash can of plastic cups right next to it. There was only one person assisting customers. When I gave my name and info, the representative had a hard time. I showed her my reservation on my phone. She looked at it for at least 3 minutes and then told me that I need to call Kayak to get my confirmation#. I was confused and asked shouldn't she call them (since I stood in line for so long). Luckily I found what she missed on my reservation and she was able to check me in. Later that evening, we were given the number to a local restaurant that delivers. We ordered food. The next morning there is a receipt for a long distance call on the floor near the door. When I called the front desk about it, the rep said they would talk to their manager. When I checked out that day, I mentioned it and the representative at the desk dismissively said that her boss took care of it. No apology or friendly demeanor to spare I suppose. The carpet in the lobby needed vacuuming. It looked like the day after a party in the lobby.
Excellent10.0
Pros: lovely place...great location. close to everything..congenial staff they even came to our door and asked if we needed more towels!
Cons: No Pay Per View movies..and dish has them!
Excellent10.0
Pros: Exceptionally helpful, friendly staff and the location. The rooftop pool and casual seating areas were family friendly.
Cons: The front entrance construction was unexpected; however, the alternate entrance was inviting. The food from the restaurant was a bit pricey ( but several places in D.C. were overpriced also.
Good7.1
Pros: Breakfast was not as advertised Hyatt across the street has buffet that was way better or the West Wing Cafe across the street was more affordable
Good6.5
Cons: The room was a little bit too much in regards to modern art deco. There was no two lamp that was the same. Parking cost $48 overnight,
Excellent8.6
Pros: It was clean, comfy, and modern
Cons: No vending machines , couldn't find a drink after midnight. Staff found me one on her own.
Good6.2
Pros: The exterior and common areas were nice and well maintained. The location was great. Close to museums, the state capital, Union station, and restaurants. The room was fairly clean and reasonably comfortable.
Cons: For the price, the room we had was not adequately maintained. The bathroom door was heavily chipped at the bottom, the carpet sagged in some locations, and some of fixtures were dated. Not what I would expect from a "boutique" hotel in this price range. In addition, the room we reserved (and paid for ahead of time) was not available when we checked in (we reserved a king deluxe room) and we had to switch to a room with queen beds and no refund was offered.
Okay5.4
Cons: They didn't let us into our hotel room until very late in the day we arrived due to slow housekeeping service. Upon checkout, we realized we had forgotten a few items in the closet. I called the front desk to tell them of the issue and they said they would take care of it, but when I showed up a few hours later to grab my bags from the coat room and go to the airport, they had no record of me having called and couldn't locate our items left in the closet. One bellman went out of his way to help out and was able to find some but not all of our clothes.
Good6.0
Pros: fine location. Decor not insufferably boring.
Cons: small bathroom, windows were all fogged up, too much scented air freshener used in room. When i emailed after my trip asking for a receipt they told me i had to request it from expedia.
Okay5.4
Pros: The rooftop pool cannot be beat. It is a beautiful space with cabana and plenty of seating. The room was on the 10th floor making the pool and fitness center easily accessible. Within walking distance to the capital and the mall.
Cons: Hidden fees, and outrageous parking price, poor attitudes of front desk staff, "free coffee" pretty pathetic, coffee maker in the room not ideal. We couldn't take personal food up to pool despite no signs saying so. I felt like a teenager being reprimanded for sneaking candy into a movie theater. Bar at pool does have food, but be prepared to pay high dollar for pretty average food, without a lot of options. Poor communication regarding hotel activities, woke up for yoga class early only to find it must have been canceled without anyone letting us know. Pool was closed at 5 pm, we weren't even allowed to put our feet in because there wasn't a lifeguard. Website clearly says pool open until 10. It overall was fine, nothing miserable, but some of these details led to a less then impressive stay.
Okay4.8
Pros: Decor was nice.
Cons: They were 2 hours late for check in and did not offer any type of reconciliation for that. When we finally got to the room I noticed the tv and dresser was a little dusty. The location is terrible, right next to a firehouse. There were loud noises of people and the fire engines at night. Also, right next to a homeless center with people just hanging out in the streets nearby. The room decor was nice but sheets felt like paper. I would not stay here again.
Excellent10.0
Pros: staff was friendly and very accommodating
Cons: we paid to have 4 people in the room we went to shower and there were only 3 towels . I Called housekeeping and they brought one to us
Excellent10.0
Pros: All good. I only stay in union hotels and it was superb
Located in Downtown Washington D.C; this hotel is within a 10-minute walk of Lafayette Square and White House. George Washington University and Dupont Circle are also within 15 minutes. Farragut West Station is only a 2-minute walk and Farragut North Station is 3 minutes.
Cleanliness
8.5
Comfort
8.4
Facilities
8.1
Food
10.0
Location
9.5
Overall 7.9 Good
Based on 4,458 reviews
All
All
Families with older children
Families with young children
Families
Mature couples
Young couples
Couples
Groups
Solo travellers
Business travellers
Cleanliness
8.5
Comfort
8.4
Facilities
8.1
Food
10.0
Location
9.5
Cleanliness
8.8
Comfort
8.8
Facilities
9.2
Location
10.0
Overall
9.2
Cleanliness
10.0
Comfort
6.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.5
Comfort
8.4
Location
9.5
Services
8.1
Staff
8.4
Cleanliness
9.5
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
8.5
Cleanliness
8.0
Comfort
7.6
Facilities
7.8
Location
8.1
Overall
7.6
Cleanliness
8.4
Comfort
8.4
Location
9.5
Overall
9.3
Services
8.0
Cleanliness
8.4
Comfort
8.4
Facilities
8.0
Location
9.4
Overall
8.0
Cleanliness
8.5
Comfort
8.5
Facilities
7.8
Food
10.0
Location
9.5
Cleanliness
8.3
Comfort
8.1
Location
9.3
Services
7.6
Staff
8.3
Excellent10.0
Good6.0
Mediocre2.0
Excellent10.0
Excellent8.0
Excellent8.2
Excellent8.5
Excellent8.0
Excellent8.8
Excellent8.6
Excellent10.0
Good7.4
Excellent8.2
Good7.7
Excellent10.0
Excellent10.0
Pros: The location was great as was the staff.
Excellent9.3
Pros: The location for downtown dc couldn't be better, and staff was excellent and very helpful
Cons: Room was small but for the price value of everything else it didn't matter
Excellent10.0
Pros: Staff and free snacks were great.
Cons: Nothing
Good7.1
Pros: food and service was good
Cons: My husband and i were given an end corner room 302 that was way to small and gave a confined effect. We spent as much time out of the room as possible. Parking was also difficult due to lack of easy access to our vehicle asit was in an underground garrage.
Excellent8.0
Pros: Great response to staff, easy access due to text line
Cons: Some clarity on what features were and weren't available due to covid.
Excellent10.0
Pros: We went to DC to celebrate my husband's birthday for a long weekend. We looked for a long time online and a lot of the offering was overpriced for the amenities available. The Club Quarters was a great find!!!! The staff was very helpful throughout our stay. There is an espresso bar on the 2nd floor!! We were a few blocks from all the greatest attractions, walked to every site. Never had to take a cab or the Metro. Overall, we had a wonderful stay and will come back. We found a gem in D.C. and will be recommending it to our family and friends.
Excellent8.2
Pros: The location 24 hr coffee station clean rooms
Cons: Small room configured & supplied for the single business traveler. One bath towel 4 the family.
Excellent8.0
Pros: Location is excellent
Cons: I paid $15 extra (a "discount") for a "Jr. Suite" with only one queen bed that seemed as big or smaller than a standard room.
Excellent8.5
Pros: The staff was warm and welcoming from the moment I stepped through the door with my 12 year old. I detest the hold hotels put on your credit card and don't release for days and was told I could pay the $50 incidental in cash (which I received back at checkout before the housekeeper had even cleaned the room). The room was indeed small with only 1 bed which would have been a problem if I hadn't been traveling with family. However, it was clean, along with the bathroom. I did whack my elbow against the wall as I was showering as the stall was a bit cramped. We received great instructions on how to make our way to the White House and monuments - - all within walking distance. We finished our running around a bit early so we took advantage of the 2nd floor lounge for about a half hour before heading back to Union Station. There was an industrial coffee/espresso/cappuccino maker, tea bags, newspapers, a big screen tv set to CNN, a charging station, computers etc. The rooms are too small for friends to convene comfortably so the lounge is a nice spot. Convenience: A block away from the Circulator, a block away from the Farragut North and Farragut West station (it is actually on top of the Farragut West station, however, the entrance is closed so it's necessary to walk to the other side a block down). The complimentary bottled water saved us some money and we surely took advantage.
Cons: The shower was uncomfortably small for a tall lanky person like me. Whacking my elbow against the wall isn't something I expect to happen in a hotel (usually hotel bathrooms are more comfy than my micro bathroom at home in NYC). Also, the room did not have a mini fridge which would have been nice for our leftovers. The hotel is downtown so the area at night is sparse (still feels safe though). You'll need to take a little walk to find some good breakfast if you set out early on a weekend because the nearby places are either never open on the weekends or only open closer to 9 am.
Excellent8.2
Pros: This is a great hotel, simple and convenient. The rooms are small, but quiet and the location is perfect. Right next to the metro and near the White House and mall.
Cons: A little small... but otherwise great.
Excellent9.4
Pros: We were in DC to visit our son at GWH. Clean and efficient. Perfect location to the occasion.
Cons: The bed could have been positioned 90° to the 8' room width.
Excellent10.0
Pros: Well maintained older hotel convenient to restaurants and tourist attractions. Nice linens and towels. Great cocktail lounge. Friendly and welcoming service.
Cons: Street noise; will bring earplugs next time.
Excellent10.0
Pros: The location is tremendous! I loved being able to hop onto the metro and get to all of the tourist locations/museums around D.C. It is only a 5-7 minute walk to the White House from the hotel. The staff is very friendly and will try to accommodate you with anything you may need. The price of the hotel was superb considering the location, amenities (free pop/snacks in the lounge), and the atmosphere the hotel creates for travelers. I would highly recommend this hotel to anyone traveling to D.C.!
Good6.2
Pros: Location, convenience
Cons: Rooms are dated, small and dark
Excellent8.2
Good6.2
Pros: Cleaness
Cons: I paid over 200 dollars for calling home international for less than 30mts.... And yet no one explained to me the fee of using the phone.. . I had no budget for that. .. . It was bad
Located in Dupont Circle, this hotel is within a 15-minute walk of Embassy of India and Dupont Circle. Smithsonian's National Zoo and George Washington University are also within 1 mile (2 km). Dupont Circle Station is 7 minutes by foot and Woodley Park-Zoo Station is 16 minutes.
Cleanliness
8.4
Comfort
8.2
Facilities
8.0
Food
8.5
Location
8.5
Overall 7.9 Good
Based on 1,387 reviews
All
All
Families with older children
Families with young children
Families
Mature couples
Young couples
Couples
Groups
Solo travellers
Business travellers
Cleanliness
8.4
Comfort
8.2
Facilities
8.0
Food
8.5
Location
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
9.0
Comfort
8.4
Facilities
8.8
Location
9.0
Overall
9.2
Cleanliness
8.1
Comfort
8.1
Location
8.5
Services
7.8
Staff
8.3
Cleanliness
8.3
Comfort
8.6
Facilities
9.3
Location
9.0
Overall
6.5
Cleanliness
7.8
Comfort
8.4
Facilities
8.1
Location
8.5
Overall
8.1
Cleanliness
8.4
Comfort
8.3
Location
8.4
Services
7.9
Staff
8.5
Cleanliness
8.5
Comfort
8.3
Facilities
8.0
Location
8.4
Overall
8.1
Cleanliness
8.5
Comfort
8.2
Facilities
7.1
Food
8.5
Location
8.5
Cleanliness
8.3
Comfort
8.2
Location
8.3
Services
7.5
Staff
7.8
Good6.5
Cons: its position at the city!
Mediocre2.0
Cons: Management
Excellent9.7
Excellent8.8
Excellent10.0
Good6.0
Excellent8.2
Excellent10.0
Excellent8.8
Excellent10.0
Excellent10.0
Okay5.1
Excellent9.4
Good7.4
Cons: Prices
Excellent9.4
Pros: Space in the lobby and common areas
Excellent9.7
Excellent10.0
Excellent10.0
Okay4.5
Excellent8.2
Excellent8.8
Excellent8.3
Excellent10.0
Excellent9.7
Excellent8.0
Excellent10.0
Excellent8.2
Excellent10.0
Excellent10.0
Excellent9.4
Pros: This hotel is the same every time I go excellent...I really love the little relaxation area near the escalators and bar. I also loved how clean it was...will definitely be staying here again...,it's perfect because it's only a 5min or so minute uber ride from like DuPont and Adams Morgan
Cons: I didn't care for how high parking garage was it cost $40 dollars for parking so needless to say I didn't park (just parked on the street....also didn't really like how far the ice machine was lightyears away from the room be
Excellent10.0
Pros: Location to sites and local food
Cons: No real room service for late food needs
Good6.6
Pros: Location
Cons: The corridors were not clean. Even when someone was working in the rooms close to the problem, no one cleaned the mess.
Mediocre2.0
Pros: Nothing
Cons: Got there and they sent me to room that was already taken, and then they had to send me to another hotele
Excellent8.0
Pros: Clean, friendly and best price for one night stay in downtown dc. Good quality and quiet room. Large hotel with lots of amenities for business travel.
Cons: Small beds in the room, more like a double. I didn't order wifi because of the cost. So ridiculous to charge for internet! Bar was alright. Location is good. Probably won't stay again unless no other option. Too expensive and very busy.
Excellent9.1
Pros: The staff (especially in the Executive Lounge) was exceptionally friendly and accommodating. Our bed was very comfortable, the view was fantastic, and everything seemed up to date. We somehow snagged this Hilton Honors room and the frree wi-fi through Kayak. The location is on the edge of a residential neighborhood and a bunch of restaurants within walking distance.
Cons: There were a couple of hairs in the shower, but nothing too shocking. Parking overnight and hourly was so expensive that we had to search for street parking. Free wifi was only available in public spaces. Some of the facilities were closed (due to winter) or accessible only by Hilton Honors.
Excellent9.4
Pros: The price was lower because the hotel is under construction so the price was cheaper. Room was very nice, bed was soft, bathroom was nice, and location was great.
Cons: The layout is arkward because of the construction.
Good7.1
Pros: Great location. Numerous amenities at the hotel
Cons: Painfully slow check in process. The hot water in the morning ran from nonexistent to very low pressure. I understand m the water pressure is due to construction of the building next-door
Okay5.7
Cons: No room when we checked in at 6. Offered us a $50 voucher but did not provide it to us
Excellent9.3
Cons: It's 2014 and this hotel charges for wifi in the room. This is nothing more than a way to hose the customer and a clear signal to seek out a differnet hotel in the future.
Excellent9.7
Pros: Location was great. Room was large and comfortable
Cons: At times appeared very crowded and busy, like being in a railway station. Cars often piled up outside main entrance, not allowing taxi to approach
Good6.2
Pros: The hotel was nice. The rate was great and the room was clean and accommodating.
Cons: The room charge was the only thing that was reasonable. $57 to park one night. A parfait, egg sandwich and one drink $26. I realize it's D.C. But everything seemed like a shakedown.
Excellent8.0
Pros: The Hilton was a great location hotel, really clean and comfortably place.
Cons: The room was reallly small for be a two doulble bed room for 4 persons. We were 3 and was a little tight.
Excellent10.0
Pros: The cozy room.
Cons: That parking is expensive luckily I always get parking spot in the street.
Excellent8.0
Pros: Good service, clean room, good amenities downstairs (coffee shops, bars, restaurants, convenient taxi services, convenient concierge services)
Cons: Do not like how you have to pay $13 for internet in your room. When Holiday Inn Express and Days Inn offer complementary internet, it's inexcusable that a hotel of respectable stature, such as the Hilton, does not offer complementary internet in the hotel rooms.
Good6.5
Pros: Nice beds.
Cons: You have to pay for wifi. The handicap accessible shower was confusing to figure out and i nearly flooded the bathroom with it. And only single ply toilet paper? What kind of savagery is this?!
Mediocre3.4
Pros: Breakfast was pretty decent, though standard.
Cons: Understaffed at front desk, toilet overflowed, and charged for undisclosed pet fee (booked via OTA).
Okay4.0
Pros: Semi-Simple location, decent value,
Cons: Parking, the hotel advertises parking yet did not have any available.
Excellent10.0
Pros: Upon telling the desk clerk and manager at check-in that I had honeymooned at this hotel almost 47 years ago, they expressed genuine delight and immediately offered me a complimentary service. The following morning when I needed help with the timing of a couple of things, I discovered that the word about my stay had spread and a second manager took care of me with very attentive service. It's wonderful that a large, old hotel in a big city understands the importance of making the individual guest feel special.
Excellent10.0
Pros: HHonors use of lounge; free wireless. Cold Breakfast in HHonor's Lounge was good. Evening cookies in HHonors lounge.
Cons: Cost of parking at $36/night and charges for alcoholic drinks and sparkling water in HHonors lounge
Excellent9.4
Pros: Pool
Cons: No fridge in room. No charging station for iPhone.
Our map will help you find the perfect place to stay close to Petersen House by showing you the exact location of each hotel.
FAQs when booking a hotel in Petersen House
What are the best hotels near Petersen House?
Travellers who like staying close to Petersen House recommend Hotel Hive, Sofitel Washington DC Lafayette Square and Motto by Hilton Washington DC City Center.