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Pros: the Level of service and the Japanese culture was evident at every moment of this flight. Our boarding process was delayed by almost an hour, and it felt like every 5-10 minutes we had an update as to what was going on and why, then passports were checked early, and service was top notch.

Cons: In my perfect world, we would have updates way in advance if there are mechanical or airport issues but that is a slim to none chance. That is about it. Everything else was amazing!

Cons: Air on the plane was stuffy

Pros: The food and legroom

Cons: More movies :)

Pros: friendliness

Cons: food

Pros: Great crew and prompt boarding.

Cons: Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space.

Pros: Crew great.

Cons: Excelente aerolínea

Pros: The crew was nice and the seat comfortable.

Cons: Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA.

Pros: Crew is very good but seat is not good.as alfursan Member ineed asil seat

Cons: Check in staff are very slowly

Pros: Entire flight was excellent crew very helpful. We had great experience definitely will recommend

Cons: The crew was not helpful. We kept asking for many things but they don’t bring them from the first time. They gave me food as normal and when I opened it they brought my requested special food which should be given to me earlier.

Cons: Good

Pros: Crew was amazing

Pros: The crew was terrific. Always smiling and helpful.

Cons: If you need more space economy is a tight fit. It would be better to upgrade.

Pros: SQ always the best service

Pros: Yes and yes

Cons: Not sure because I have never had a better experience.

Pros: Crew was very attentive.

Cons: Timing, the connection timing was bad, I missed my connection to Calgary

Cons: Unfortunately we ended up waiting in the plane on the tarmac for 3 hours before taking off due to extreme rainfall. So everyone was antsy/uncomfortable before even taking off for the long flight.

Pros: Crew excellent.

Cons: Seats super small.

Cons: It seems that Chinese people even when given allocated seat numbers sit anywhere so was very chaotic.

Cons: The in-flight snack - choice of two disappointing sandwiches.

Cons: I have flown Lufthansa several times to Bangalore. My complaint forever has been their baggage service. The bags for priority travelers takes 30-60 mins to arrive. If LH 754 gets delayed going into Bangalore, it creates a bottleneck with Emirates and Etihad arriving at about the same time.

Pros: Deni, our flight attendant, was most attentive, giving Robert, who is legally blind, assistance with safety features if needed, one on one as we were seated.

Pros: The crew was attentive

Cons: We sat on the runway for an hour.

Pros: The luggage space was good.

Pros: Crew, food, entertainment were all very nice. 5 out 5.

Pros: Excellent crew

Cons: More comfortable seats

Pros: The crew was great. They were very quick to respond to any requests and were very accommodating.

Cons: The phone number to contact BA in Italy started with 02, didn’t work with a cell phone needs a country code. The check in staff were ok, but the disability support staff in both Rome and London were EXCELLENT and the cabin crew were great.

Pros: Good food.

Cons: They are very slow in checking people in

Pros: Not a lot

Cons: Boarding was slow

Pros: Service was good on the plane

Cons: Thought I had purchased an optima coach, but was forced to pay $60 baggage fee. At checkin, asked for aisle seat, but agent had already assigned a middle seat. Then asked to change to an aisle seat, but she demanded $30 to change. Aftwr boarding was complete, there were at least 6 aisle seats empt

Pros: Seat was comfy and spacious for economy class

Cons: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Pros: Crew was fantastic, seats and entertainment was great. Very good food choices.

Cons: Everything was very good.

Cons: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Cons: Too hot inside the aircraft

Pros: The crew was amazing. The meal choices were great !

Pros: Good crews.

Cons: Space seats.

Pros: Everything, the service and the food is great.

Cons: Keep it up

Pros: Easy boarding. Very nice crew.

Cons: I was unlucky and got the corner rear seat that had no window. Glad it was a short flight!

Cons: Crew was extremely noisy and not mindful of most of the cabin sleeping. Speaking loudly, joking with one another. Very unprofessional. In some instances woke people up (in economy) and made them put their seat up because someone behind them wanted to eat at 23:20. Not friendly either.

Pros: movie selection was good

Cons: air was stale, food was just okay

Pros: Crew were very accommodating to the needs to the passengers.

Cons: Limit the recline on seats to less of an angle in economy.

Pros: Very friendly crew, and super comfy flat bed in business class.

Cons: On this occasion, Qantas delivered the goods!

Cons: The KUL to DPS leg was on one of the oldest planes I’ve flown. A 737 with no seat back screens. They handed out 2 inch thick “tablets” in Business class, with no touch screen and only a handful of 10 year old movies.

Cons: Cancel last minute and no compensation given, how rude it is.

Pros: Economy seats arent different from other airlines. Flight was good in general

Cons: Transfer desk was hard to find for first timers. Send "ask me" staffs to greet on arrival for connecting passengers or info board will help.

Cons: aircraft a bit old and my remote control was broken, lunckily my next seat was not occupied, so I can move to next seat and the seat a bit old and decline angle so limit. if compare with business class seat of other airlines, it's a bit not up to standard.

Pros: Na

Cons: Kayak.com overwrote the passenger name with an incorrect name. Neither Kayak.com or lastminute.com could correct this which resulted in me losing approx. £600 and taking the issue to the small claims court.

Pros: everything

Cons: price and reliability

Pros: Helpful and Friendly Crew. Did their best to help during the delay. Able to take hand baggage on board (unlike our kid journey when forced to check it in at the gate)

Cons: Sat on plane for an hour waiting to depart, so delayed landing. The BA feel is no different to budget airlines now.

Cons: The phone number to contact BA in Italy started with 02, didn’t work with a cell phone needs a country code. The check in staff were ok, but the disability support staff in both Rome and London were EXCELLENT and the cabin crew were great.

Pros: The crew was very helpful and courteous.

Cons: The flight was delayed and I decreased my time in Singapore

Pros: The crew was terrific. Always smiling and helpful.

Cons: If you need more space economy is a tight fit. It would be better to upgrade.

Pros: Great crew But... Many wild children, loud babies. I was in seat with extra leg room so I had no space for my purse & carry on and had to store in overhead bin. After take off, I retrieved my purse & carry on to get my glasses and purse. The flight attendant gave my bin space away to someone...

Cons: See above... Who didn't upgrade their seat. My items had to go into bin 3 rows back. Very inconvenient & very difficult to retrieve after landing. I will never pay the additional fee for extra leg room again.

Cons: Security screening very slow

Pros: Great plane and staff

Cons: Delayed

Cons: Travelled business class and was ace experience

Cons: Delays, took my hand luggage into the hold,

Pros: Crew was helpful and food was very good

Cons: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai