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Pros: Crew was just good. Nothing over the top.

Cons: Better food.

Pros: Beautiful, new plane. Amazing, elegant, classy, patient crew. Lot so of nice customer service touches.

Cons: The food could have been a bit more exciting, but it was solid.

Pros: Cathay Pacific always has courteous and caring crew. From the pilot to the attendants everyone enjoys their jobs and it shows in the amount of care and effort they put into ensuring that everyone has an exceptional flight.

Pros: Service, food, excellent. Most of all, the new entertainment system & window in bathroom!

Cons: 1. Business class crew stomped around the cabin, making it noisy, and woke me up constantly. 2. Gallery is very loud and badly situated in business class. 3. Chair itself is old & although it’s lie-flat, makes a very uncomfortable night’s sleep.

Pros: Nothing. Very small seats. 4 seats and 3 spaces for feet. Cannot put our carryon (small) under seat. Very hot.

Cons: Nothing. Very small seats. 4 seats and 3 spaces for feet. Cannot put our carryon (small) under seat. Very hot.

Pros: Professionalism of the staff. The whole process was smooth.

Cons: Food. Tasted mediocre at best. It would be better if each economy seat had an electric outlet to plug in.

Cons: Touch screens don’t work very well.

Cons: Need better movie options

Pros: The crew

Cons: More support

Pros: Crew excellent...seats small and not too comfortable for business class.

Cons: Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag

Pros: Reliable airline.

Cons: Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better.

Cons: The flight was delayed, the first most important part is to depart on time keeping in mind the customers schedule as well that are travelling with the airline. No communication between the airline and ground department, was not happy at all and probably not fly unites again. Also they charge bags?

Cons: For such a long trip, a better aircraft would have been better,

Pros: Free snacks and water while we waited for delayed flight. Not the best snacks, but better than nothing

Cons: Flight delayed 2+ hours

Pros: Both flights on time, almost early.

Cons: Comfort is bare-bones, too many fees for everything, food presentation is declining.

Pros: I had a nice exit row seat so that was nice

Cons: The food was not good and there also wasn’t enough of it which is really bizarre for an international flight that’s 14 hours long

Cons: Trip to Manila from Tokyo was delayed for 3hrs plus

Cons: Good

Pros: On time

Pros: I was in business class and it was great. The staff the food and the seats were awesome.

Cons: I booked through Kayak and when I arrived at the airport Swiss air had no seat available for me. I was forced to upgrade to ensure a seat.

Cons: Need more leg room

Cons: Actually making the flight

Cons: Children children children.....

Cons: Luggage didn’t make it to JFK. Expecting it will in the next 24-48 hours.

Pros: Boarding was not on time and passengers were bused to a remote location for boarding airplane

Cons: Provide WIFI and new released movies

Pros: Seat was super comfortable and crew is great

Pros: I booked this time China air for my parents and because of delayed flight we had very bad experience. Japanese boarding ticking staff were cooperative but seems they don’t have power

Cons: They said they understand situation but they were afraid to solve but there were staff name Ms. Umeda Ms. Yasukawa and Ms. Ai were very nice trying to handling the situation but as we were very cooperative and understanding that not their fault. My parents are old my mother can’t walk probably and Blood pleasure patient. I ask for room in Beijing because of 18 hours delayed stay. But they failed for get Hotel. But Japanese staff were nice also crew. I would love to give 5/5 rating but honestly was bad experience only because of delayed flight and couldn’t get recovery.

Pros: Clean and comfort

Pros: The crew was A+, food was tasty and the amenities were great even for economy class.

Cons: Some of the flight attendants spoke really fast and hard to understand.

Pros: Crew was great food was great flight was safe

Cons: More room

Cons: No babies

Cons: Late flight. Unacceptable

Pros: We got earlier than expected to our destination

Cons: Perhaps educate passengers on the new Delta process of boarding. Too many passengers where disorganized; the crew tried very cars to direct people

Cons: Less legroom than other airlines but have never flown to South America before

Pros: The crew was beautiful and very hospitable and friendly. Loved the movies on board and snacks.

Cons: Nothing, Delta is the best!

Pros: The food was not bad. The crew was okay and definitely not amazing.

Cons: Seats could be bigger and more comfortable like their alliance partners ANA, Asiana and Eva.

Pros: Comfortable seat.

Cons: It's about time Air China improved its food. China Eastern, China Southern, Hainan Air, Xiamen Air, etc., are much better.

Pros: Crew member helped me get extra space for injured leg by having a passenger next to me find a new seat.

Cons: Food

Pros: Flight crew was friendly and attentive Very nice job!

Pros: Because I was in the bulkhead seat - it was good.

Cons: My first flight arrived 30 min late which meant that my 50-minute layover was tight. But instead of holding the next plane for us, they forced us to re-book on a flight leaving 14 hours later! I was not ok with this so I pushed the issue and they put me on the flight leaving 6hrs later. :-(((((

Pros: Entertainment and food is always great with Qatar!

Cons: After I got in my seat an Islamic lady came and said that I was in her seat. I looked at her ticket and while it was the right seat number, she was on the wrong flight. I got a stewardess to help her. She had gone through 3 boarding pass checks and was still on the wrong flight. They let her fly!

Pros: Crew was superbly amazing which made flight enjoyable.

Cons: Heating food with plastic containers is unhealthy and might cause cancer to people. It’s scientifically proven fact that plastic and heated food is carcinogenic. So please find other solution for it. Thanks

Pros: Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)

Pros: Entertainment was good. Ground attendant at LAX was helpful and understanding at least...

Cons: Everything else. For starters, I purchased a ticket from LAX to Kiev with a 2 hour stop in Toronto. AIR CANADA never informed me I'll need an eTA and I had to do it under pressure of missing my flight at the airport. Connection was awful as well. My luggage never arrived to Kiev....

Pros: The crew was really nice especially since it was a full flight.

Cons: The boarding calls weren’t clear so many people kept boarding during the wrong zone. The entertainment was good, but the interface was really old.

Pros: Nothing

Cons: Everything

Pros: Premium economy service and seat.

Pros: Seats and crew great boarding was a nightmare

Cons: Better boarding patrol

Cons: I missed my international connection because flight was three hours late.

Pros: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Cons: 5 stars all around

Cons: Aer Lingus webpage is terrible. Kayak’s is excellent, but I tried to change seats, it would not let me.

Cons: نظافة المقاعد و طاولات الطعام و الحمامات، طريقة تقديم وجبات الطعام

Pros: Every member of the crew I encountered was five-star, and went above and beyond.

Cons: The shuttle between the terminal and the aircraft could be more frequent instead of cramming passengers in and waiting for more to board.

Pros: Nice and smooth

Cons: NA

Cons: Delay more than 3 hours

Pros: Nothing

Cons: Flight was canceled

Pros: Kept us waiting at gate for 5 hours, the boarded us, then canceled flight and asked us to deplane. Only gave one meal voucher for two days.

Cons: After 2 hours of delay, cancel the flight and allow people to get sleep and give vouchers for 3 square meals as appropriate.

Pros: Crew was fantastic but seats lack padding which agrivated my tailbone.

Cons: A second beverage service would have nice.

Cons: The crew, could have paid attention to their guest. It was terrible, this flight reminds me how much I enjoy flying Southwest, instead of American Airlines. The only reason that I flew this airline, was because It was free with Points