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Cons: Flight were delayed abnd canceled

Cons: The flight was 45 minutes late leaving. My connection in Madrid was closing when I arrived. My luggage was not transferred due to this. I almost missed my plane. I am still waiting on my luggage to come to me. I only left Madrid yesterday so hopefully I will get my suitcase today

Pros: Crew was good. Cramped seating as usual.

Cons: Extra seat leg and knee room like 4 more inches would make all the difference in the world.

Pros: Crew was very accommodating, seats were comfortable

Cons: everything was good

Pros: This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming.

Cons: Could not check in online because the system was down.

Cons: Leg room was really bad in economy and the only upgrade option was to business for $10,000 so of course not affordable for the average person.

Pros: Arrived on time

Pros: Check in agent was extremely helpful in expediting both me and my bags after a late check-in. Flight attendants very friendly and helpful, food excellent. If Swiss Air flew everywhere I need to go, I would fly them every time!

Cons: Big and unjustified dekay

Pros: Crew was wonderful very friendly

Cons: Room 9 hour flight and horrible seat. You guys should say before I buy how big seat are I could not even fit my underseat bag and be able to move , I would choose different way to purchase tickets next time to make sure I get any room to move hopefully sleep

Pros: There were many comforts to the plane even in economy.

Cons: There is little leg room in economy for someone over 5’11”

Pros: Great staff and food

Pros: Was good service onboard

Cons: They could be upgraded my whole itinerary and not just 1/4 of the trip

Cons: Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off.

Pros: The crew was nice. Seat space really cramped

Cons: On my return flight from Hing Kong to Vancouver, which is a long flight, the passenger in the seay next to mine slowly encroached on my seat space to an unusual extent. The seats in economy are really cramped!!

Cons: The company cancelled my flight and threatened to recharge for the seats. Had to plead to keep the flight I PAID for. Unbelievable and I will not be booking again with either company or agency in the future.

Pros: The hospitality of the staff Smooth sailing process

Cons: The food and the seats and leg room is too small especially for larger people

Pros: Economy seats arent different from other airlines. Flight was good in general

Cons: Transfer desk was hard to find for first timers. Send "ask me" staffs to greet on arrival for connecting passengers or info board will help.

Pros: Pleasant steward

Cons: Delayed and waste time at Jakarta airport

Cons: They changed my seat without telling me and the new seat has a faulty video monitor and also a faulty USB port.. no compensation received.. terrible airline

Pros: Great Business Class Lounge close to departure gate.

Cons: Connecting from a domestic flight with Virgin Australia to the International Terminal carrying 5 large pieces of luggage was a bit stressful and complicated. Train or Bus ? Lots of Lifts up and down. Boarding security was excessive.

Pros: Quick boarding and deplaning on arrival

Cons: Nothing

Pros: all good

Cons: all good

Pros: We eventually got to our destination safely although very stressed

Cons: The plane from Sydney to Brisbane was awful. The section where we were seated had a permanent cover over the windows, ours and others near us, over a large section. This was really claustrophobic. It was like being in a closed in tin can. It should be disclosed that the window seat is not a window seat so you have the option to change to somewhere else. The seats are really quite cramped. A huge delay

Pros: For a low fare airline, this was a comfortable, on time flight. Good entertainment selection and decent food. Crew was accommodating.

Cons: Nothing

Cons: I didn't get notification that this flight was cancelled. I had to call the airlines to help me book a flight back to HK International. What happened?

Pros: Nothing

Cons: Everything

Pros: It was cheap, had a pretty good selection of movies, was able to choose my seat.

Cons: The food was pretty mediocre, staff was pretty stingy with drinks, ran out of drink choices, not that comfortable seats for a 15 hour flight, most of the staff was pretty rude to non Chinese customers. You get what you pay for.

Pros: Quick flight

Pros: Good food, friendly service

Cons: More trash pickup; only one round of beverage service

Pros: Crew was good

Cons: Food

Cons: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Cons: Better screens for in-flight movies. More legroom or upgrade options.

Pros: Boarding process was smooth.

Cons: In flight service was disappointing.

Pros: The crew was amazing my daughter is still talking about how nice they were to her.

Cons: Nothing at all!

Pros: New plane. Great movie selection. More stylish seats + bathroom. Overall very good and I think Delta has really made an effort to improve it's service. It's noticeable.

Cons: Plane felt very dry compared to others. The electrical plug outlet jams right at around your knee level. Bread was cold and rock hard (seriously, can we not come up with a good solution for this?).

Pros: Great service. Seamless Transfer at Incheon aurprot. Courteous and helpful staff

Pros: Professionalism, appearance, flight attendants, provided slippers and toothbrush, seat space, great food and drinks

Cons: The movie selection was small and a bit outdated

Cons: The only thing that brought my rating of this flight down was the fact that it was so hot in the plane! From the moment we boarded, this plane was, for reasons we couldn’t figure out, stuffy and uncomfortably hot. My pregnant girlfriend did not particularly enjoy this flight.

Pros: Services

Cons: No, all good

Pros: I booked thru a search engine more than 3 months before the flight but was not allowed to select my seat. I was seated at the last seat in the middle. The trip was long, more than 12.hrs and being in the aisle would have been comfortable. It is not my 1st time to ride the airline . .

Cons: Not being able to select a.seat prior to the trip.

Pros: Nothing

Cons: Its a piece of junk

Cons: I missed my flight and had to pay more money to book another flight. I read the time wrong, it was in military time and I missed my flight

Pros: Crew was great again.

Cons: I had 0 options for entertainment on the flight from NYC to Beijing. No Wi-fy and the TVs in my section of seats didn't work.

Pros: The food the service and flight was great

Pros: The service are great!

Cons: This was a JetStar flight, not JAL as the title says. I've only had good experiences with JAL. Despite paying for two pieces of baggage, I had to pay an extra charge. One of my pieces was a pair of light skis (5kg, well below the allowed 20kg) that were apparently too long for normal baggage. It is just another way to extract an extra fee. Seat spacing on Jet Star is dismal. Thankfully it was a short flight

Pros: Food was great

Cons: It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice....

Pros: The in-flight service was great. The flight crew was polite and courteous. Overall, the flight duration from Jeddah to NYC was bearable.

Pros: Seating and entertainment

Cons: FooD

Cons: Some crew are helpful some are lazy

Pros: flight and crew was good comportable.

Cons: zJeddah airport security people very very bad lazy no honor