S$ 377 Find Cheap Flights from Islamabad to Singapore

First off, it wasn't clear that my first flight was to be operated by IndiGO. While the flight itself was fine, this meant that my whole initial check in where I would've properly verified my seating on my Qatar flight/requested an upgrade was impeded by the fact that I had to check in with IndiGO. They said I would separately have to go to Qatar counter to deal with second flight leg issues, which was impossible given how long the check in took/no time available to do so.

The boarding process was awful-the computers were down and there was no way to check in. Took extremely long, very chaotic and no guarantee our bags were even getting on the plane. I was also delayed and took away from any time i had to catch a connecting flight.

When we checked in at the Siem Reap Airport in Cambodia, we were only given three boarding passes and told that we would have to check in with American when we arrived in Boston. This was a source of stress for us. After we landed in Boston, we had a long passage from Terminal E to Terminal B (American Airline ticketing counter). Because the electronic ticketing kiosks for check-in would not recognize our Confirmation Code, we had to wait for an hour in a long line where only two AA reps were taking care of Special Services passengers. In many years of both business and recreational travel, I have never had this experience. I would expect more from AA being in partnership with other airlines to do a better job with this.

This flight was a very good trip for us. The crew were very friendly and helpful. They made arrangements for my husband to have assistance in boarding. We were not expecting a meal, so it was a pleasant surprise on this short flight to have a meal and beverage from a very courteous crew.

Flight departed punctually on time. Unfortunately it seems because the destination airport is a secondary airport the airline sees it fit to operate a plane with lower comfort and offerings. There was no inflight entertainment, wifi or let alone a screen to at least track flight status for remaining flight time.

It would help id flight crew were not rude and showed some courtesy. They were shouting at passengers and yelling instructions as if we were school children at lunch cafeteria!!

You are the best, keep up the good work. Thank you for allowing me and my family to fly with comfort.i am waiting for upgrade some day. Thanks again

All great, because I was given a seat with extra legroom on this part of my trip.

It was little disheartening and disappointing. Although flight staff did a good job. But customer service didn’t do anything to resolve my issue.

Crew and food was good, ok leg room if you don’t have a big box under the seat. And the seats are so narrow (I’m only 70kg), will consider an alternate airline next time