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It is not so much I had bad experience with Singapore Airlines, but with Kayak and particularly Underpricer. My wife and my seat arrangements were changed some times after we booked our tickets and reserved our seats I February 14, 2026. However, after our arrival we realized that we were separated and sitting in different isles. Our return tickets indicated the same. Our several calls to your Underpricer customer care were useless as they cared how much they could charge us rather than actually help us. At the end they referred us to Singapore Airlines. If that was the solution, why did I have to call your Underpricer customer care. I will definitely erase your app from my phone and I will never use Kayak for future traveling. After all, there are so many agencies that I can use other than your company.

It was good but n it to the same standard as London to Singapore

Great flight attendants as always, they were super helpful and friendly. Made my kids super comfortable during long flight. The food were fine, some great taste some not so much specially the scramble eggs thats too watery. And maybe since its general food, better to not serve coffee pudding that kids cant really eat or maybe just serve different pudding for kids.

a longer gap btw the supper and breakfast would have been better - felt like the sleep was way too fragmented on this red eye flight

The quality and the quantity of food was terrible. I was starving to death at the end of the flight. Used serve 3 meals long time ago, now reduced to 2 meals during the 17 hours flight. Never offered wine or tea to us. We have to ask . Extremely hard to get the attention of the flight attendants. They intentionally ignore us to minimize the service. Bathrooms were dirty

SQ is a market leader for good reason and its 787 this time was actually comfortable and the service top notch as always.

Fast and efficient flight. Wifi worked well. Food selection could have been better

Never book through Kayak. They can offload booking to third parties that are completely horrible.

I loved the full Taylor Swift selection but felt that the other selections were limited, didn’t span the popular music eras nor a wide enough range of music genres. BUT the seat and bed were GREAT (it was wide, long enough, had great storage, firm enough to uphold body postural comfort). Outstanding crew and really great food - gourmet innovative dim sum breakfast so different from the boring standard fare offered by many other business class products.

Crew is excellent Wifi needs to be improved in order to connect to the internet.

Poor seats. Not helpful crew. The food was awful.overall very very bad experience. Traveled with the family of 5

did not get a notification about seat selection ahead of time. We didn't end up sitting together.

Wow very impressed by the quality and attentiveness of service of China Southern. Lived the blankets! Will definitely fly with them again. Despite language barriers, a few attendants know enough English to understand our rudimentary Mandarin and respond to basic questions. Although they don’t explain the beverage and meal service on the website or ticketing documents, they offered regular beverage cart and snacks during the beginning hours and end hours of the long, transoceanic flight. A full meal at the beginning and end of the flight as well, and a midflight small sandwich (dinner roll sized) but we weren’t hungry and didn’t try that one. The expectation is that every sleeps during the middle of the flight. We were on a “redeye” departure from LAX with a morning arrival in China, so I don’t know if this service pattern is the same for other flights. The domestic flight we took from Guangzhou to Harbin offered conventional refreshments and meals like a US flight service. Note that they didn’t offer diet sodas. If you like to stay hydrated, I recommend bringing plenty of your own. It is served in small cups like any other drink. You can ask for a bottle but they’re tiny - about 6 ounces.

Terrible boarding experience,,food is very poor that I I . Never going book this airline again.

Not good - chair back could not move back for premium economy. Not worth the price

It was okay. Boarding the staff made you feel rushed like we were late or something

We were diverted to Chengdu, because of bad weather and finally made it to Chong King about 7 hours later

No red vine, no whiskey, no vodka. No that I wanted all of them at once but still...

During flight, some passengers perform stomping leg exercises which disturb the comfort (I.e. sleep) of other passengers.

The flight was okay it was the kayak customer service that was poor, I have been trying to change my name on my flight ticket 3 days before my flight and nothing got done about it even tho I messaged so many times and phoned, all I got in return was that is was being processed and still to this day nothing has been done about it, I think it’s disgusting and un needed stress to the trip.

Flight was delayed from 8pm to near midnight. They made us board then sit in the cabin and wait for even longer for take-off. No compensation whatsoever - not even in a free drink or meal

We recently flew with AirAsia and encountered several issues. Our flight was delayed by over an hour, and both boarding and takeoff were postponed without any prior notification. Although we eventually realized there was a delay on our own, the crew did inform us afterward. To make up for lost time, the pilot took off at high speed, resulting in some turbulent moments that were quite scary. Despite these challenges, the cabin crew did an excellent job managing the situation and easing the inconvenience. Overall, while the delays and turbulence made for a stressful experience, I appreciated the crew’s efforts to keep us as comfortable as possible.

Instead of landing we had to go around and landed in Kuala Lumpur International Airport instead of Subang. Then we had to restart and arrived over 2.5 hrs late

Boarding was nuts. Gate change. Delayed. No communication from gate staff. They seemed lost. Rest of the flight went well

Premium check in was worth it. Boarding process was a little chaotic. Seats were super cramped and I am less than 80kg and 180cm

Great. Very satisfied with a direct flight from Penang back to HK international. Stewards in the cabin were very friendly and helpful. Would not hesitate to fly with Air Asia in the future.

Second time flying on AirAsia. They’re fine for a low cost carrier, so I don’t expect high level hospitality. They could have informed us that the flight would be delayed even if by a few minutes, instead of the passengers asking the gate agents why we’re not boarding 8 minutes before takeoff. And given some of the passengers on this particular flight were problematic, the crew did great handling such people.

Air Asia’s standard has dropped tremendously post pandemic. The whole organisation feels ‘soul-less’

It’s THE worst international flying experience I have had. I will avoid this airline.

The crew is good, but the flight delayed and there is two passengers keep talking during the flight

Just fly from point a to b. rest holds zero stars. And with zero competition, what do you expcect

झूठा है इंडिगो फ्लाइट में मील दिया नहीं जब शिकायत किया तो बोला आपको मिल चुका है

Very nice and pleasant. Boarding was quick and the crew were responsive

Foreign nationals are not permitted to check in online in advance. We can only check in at the airport, so choice of seat was limited. I was stuck in a very uncomfortable location. I would expect a meal included in a flight of this duration. The food options to buy are very basic. IngiGo are a very good domestic carrier, but if they are serious about operating more international, longer haul flights, they need to improve this service to match every other airline I know.

deboarding is very poor after landing it took around 45 minutes to come out.

Boarding is becoming a hassle with Indigo nowadays, particularly if you are placed towards the front. The overhead luggage trays are either packed with flight equipments or already loaded by other passengers. So, if you are on front rows, your luggage may eventually end up towards middle. Food quality is going down by day. The only good element of being on time is also shaky nowadays.

Worst. Did not feel like it's an international flight.

Flight was delayed and also lots of mosquitoes on the flight

INDIGO Never On Time & Always Prefer to Shuttle Passengers Like shuttle Corks

V difficult to book ticket through on line.finally I was not able to book maa to Ahmedabad ticket on last Thursday.it is abig struggle.

“They carefully called each boarding group in turn, only to herd everyone onto a bus for the drive across the airport apron. By the time we reached the aircraft, all semblance of orderly boarding had disappeared and it became a complete bun fight to get on board. Rather nonsensical really — why bother with boarding groups in the first place?”unless you are at an air bridge!!!

3 hours delay ,we changed plane after boarding and waiting inside

Uncoordinated boarding, seat comfort is terrible, even toilet is so small that overweight people wouldn't fit in. Baggage scam with additional fees. Stay away from this airline.

Forthright communication to the customers regarding services offered and any fees involved.

Scoot is a no frills budget airline. Do not expect a legacy airline experience.

Food & lower the prices. Look at Air Asia food look better & affordable

The cosmetic condition was pretty run down. The carpets were badly worn out. Even the paint on the wings was chipped and peeled! Looks like they are running these 787s to the ground..

6hrs fly they dont give you a glass of water from seoul to singapore need to buy drink and food plus they charge for bag on international fly is always Free 1 bag from seoul to singapore is Not a local fly you are traveling true asia same story from singapore to Bali no water drink after payment for bag drink cost more the regular airline Well never use this company again we use regular company like Delta korea japan China and even scoot parent company Singapore Air

We flew on the 787 Dreamliner direct to main gate at KLIA2, quick entry via eGate and on the train 41mins after touchdown. Go well SCOOT

no charging point. food offering is limited and very much on the budget line. Overall is not satisfying for such a price and duration of flight.