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The staff was great. I also like the movie selection was great. Lastly, it I appreciated the fact that wine was a drink selection.

It is not so much I had bad experience with Singapore Airlines, but with Kayak and particularly Underpricer. My wife and my seat arrangements were changed some times after we booked our tickets and reserved our seats I February 14, 2026. However, after our arrival we realized that we were separated and sitting in different isles. Our return tickets indicated the same. Our several calls to your Underpricer customer care were useless as they cared how much they could charge us rather than actually help us. At the end they referred us to Singapore Airlines. If that was the solution, why did I have to call your Underpricer customer care. I will definitely erase your app from my phone and I will never use Kayak for future traveling. After all, there are so many agencies that I can use other than your company.

It was good but n it to the same standard as London to Singapore

Great flight attendants as always, they were super helpful and friendly. Made my kids super comfortable during long flight. The food were fine, some great taste some not so much specially the scramble eggs thats too watery. And maybe since its general food, better to not serve coffee pudding that kids cant really eat or maybe just serve different pudding for kids.

a longer gap btw the supper and breakfast would have been better - felt like the sleep was way too fragmented on this red eye flight

The quality and the quantity of food was terrible. I was starving to death at the end of the flight. Used serve 3 meals long time ago, now reduced to 2 meals during the 17 hours flight. Never offered wine or tea to us. We have to ask . Extremely hard to get the attention of the flight attendants. They intentionally ignore us to minimize the service. Bathrooms were dirty

SQ is a market leader for good reason and its 787 this time was actually comfortable and the service top notch as always.

Fast and efficient flight. Wifi worked well. Food selection could have been better

Never book through Kayak. They can offload booking to third parties that are completely horrible.

I loved the full Taylor Swift selection but felt that the other selections were limited, didn’t span the popular music eras nor a wide enough range of music genres. BUT the seat and bed were GREAT (it was wide, long enough, had great storage, firm enough to uphold body postural comfort). Outstanding crew and really great food - gourmet innovative dim sum breakfast so different from the boring standard fare offered by many other business class products.

Chaos at the gate while boarding - no clear signs or announcements

The flight from Beijing to Dubai was good. The flight from Dubai to Barcelona was excellent because of the staff on board.

Everything I was good except food quality is very poor

Seat 💺 was all the way on last row. Food was okay .

everything was great. I don't use on-board entertainment at all (I just read or sleep), but I appreciate that I couldn't hear anyone else's!

Okish. But for £550 , I’d have preferred a better experience

The lounge staff at reception were inefficient and robotic. Boarding process was chaotic at the gate with no priority for business and first. At arrival into Dubai, no upper deck door . Food option and quality for this flight was awful . Thankfully the bar is always good.

Different rules going from Dubai to Ahmedabad vs going from Ahmedabad to Dubai Horrible, only 1 baggage was allowed to carry on and no personal bag, i had to put personal bag inside carry on

Amazing service and food. However I didn’t get chance to choose my own seat which bothered me a little.

Boarding took forever! Was disappointed at checkin that they did not let me pay for an upgrade for my mother who has bad legs ! There was a seat available but they kept saying you need points ! I think that’s total BS! I had the money to pay and they made it so so difficult! Mean while onboard there’s a video showing pay upgrades available!!!!! The exit row seats we are were ok but super narrow ! Staff is wonderful

They’ve got everything right. What a wonderful Airline. Their business class lounges superb. Qantas could learn a lot from them.

The food menu was impressive but the actual selection limited. That said, the food was excellent. The seat cushions are less than comfortable for a 12 hour flight. Space i8n economy was very good. One first leg the layover was too short. Added with a delay in arrival we could barely made the connecting flight - but the luggage did not make it. It was sent in the next flight so in the end it was a mini=or inconvenience.

Entertainment was good. Flight was delayed, nearly missed my connecting flight. The gate was changed on several occasions. My luggage did not arrive on time and had to leave without it.

Overall it was good. Food was bad. I ordered gluten free vegetarian meal. But I got gluten free chicken for my long flight from Seattle to Istanbul. I don’t eat any kind of meat. Second meal I got eggplant with meat which I couldn’t eat. I don’t understand why we can’t get gluten free vegetarian meal for a 12 hour flight. I eat the bread and that was it.

Terrible. Delayed. No one would help. Just limped about like a piece of meat

Flight Singapore - Istanbul was perfect. Flight Istanbul - Sao Paolo - Buenos Aires was really good but there was a big delay in Sao Paolo (Brazil) due to a problem with the ground staff and not related to Turkish Airline. Overall a very good and solid experience

The fully flat bed in business class on the 777 is a little narrow, and the 2-3-2 configuration is now dated, but otherwise a comfortable and pleasant flight. It’s hard to beat the value too.

This time around, I felt that the crew wasn’t very professional. Speaking / laughing loudly and rushing through service.

I canceled this flight after turkish airlines did not provide any consideration for a death in the family while in Singapore

Boarding in Madrid was among the worst. Not the worst, but pretty bad. Cabin crew was very professional and friendly, as usual, I might add. Somebody needs to adjust the temperature in the cabin (i.e. too hot) and also the ventilation (there was none until arrival). Entertainment console didn't work (not the first time I have reported this incidence). Overall, TK is still one of my favorite airlines because of Istanbul and the lounge in Istanbul.

Movie options were quite limited in terms of the new releases The boarding in Goa was was too cumbersome with multiple security checks and passport checks. Seems like we are trying to create redundant processes with no valuable gains. A lot of waste in the system and it’s really frustrating for us customers.

They rescheduled my flight two times with any reason that effects my schedule alot it was the worse trip ever

My flight was with American Airlines 120. The flight was delayed 3 hours and I missed my connection. When I arrived in Doha, the AA staff told me to call an 800 number to rebook a different flight, which was unacceptable. Eventually a Qatar Air staff member helped rebook me on a flight to Manila, that was 12 hours later. They offered me a hotel and meal voucher which I declined, because I didn’t want to leave the airport. Long story short, I spent 12 hours in the Doha airport waiting for my next flight.

They didn't board by zones and it was a free for all. The 16 hour flight was the most excruciating experience of my life and the seats were TINY... with no leg space and my feet were swollen immediately. The food was so bad it was inedible.

Staff was very friendly. There is no on board entertainment, but it’s such a short flight that it doesn’t matter. We also got a meal which was nice and unexpected due to the length of the flight.

Crews are very rude and unhelpful. Cramped seats in economy. Foods are useless

The 2nd flight from Doha to Mumbai was not of international level expected while booking with Qatar

Lovely aircraft and I flight entertainment. Good leg room. Full flight crew struggled a bit

The seats are extremely small and very uncomfortable for a long trip , no space to even move the legs or keep the legs little bit folded, very uncomfortable

Seat electronics kept failing (as in absolutely nothing worked) - crew re-set it multiple, but didn’t move me until finally three quarters of the way into the flight - abysmal. Entertainment options are plentiful, but a number of expected movies were missing (did an SQ flight 3 days later and expected titles were on SQ) - does Qatar sensor what they show?

Over all good experience. Cabin crew should have been more attentive and the food quality should improve.

I bought a full price ticket for business class on kayak and my seat selection was not Included, I had to pay more and WiFi for example was not Included in my seat. My travel companion who bought his ticket for the same business class price had these features included in his ticket therefore I am not happy with my purchase via kayak.

Dear Team, I purchased a full travel package that included 2 checked bags through you and JustFly. However, when I arrived at the airport, my ticket showed 0 checked bags. Since I was traveling internationally to India with 2 bags, It was a $200 per bag at the counter, which was extremely disappointing. For an international trip, why would I ever choose a no‑bag option for only $20–$30 less? This seems like an error in the booking process, and I am requesting clarification and a resolution. I have called JustFly and on phone for 1 hr :53 min and they couldn't help till I show some kind of proof etc which isn't possible but besides that love your service and using it for years !

Early arrival. Good boarding. Deplaning this flight is very slow both coming and going. Baggage arrived quickly for Pearson

We booked a business class ticket via Underpricer. Somehow they screwed up our ticket from Abu Dhabi to Ahmedabad. We will be hesitant to book again with them.

Will never book any flight from Kayak and will never travel ithad airline

The WiFi was not compatible on both my phones (Vivo Y30 5g and Samsung Galaxy A32) with up-to-date android software.

A380 First Class Apartments were phenomenal. Comfortable bed and matress cover, superior vegetarian five course meal, shower, small business lounge and plenty of exercise walking around the aircraft.

Should have had business class line in immigration. Food quality suboptimal

Eine Toilette der Business Class war gesperrt und somit nicht benutzbar.