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Cons: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"

Pros: "Flexible seating due to only very few passengers. On time departure and arrival"

Pros: "Crew could have been less rude"

Pros: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Cons: "the food is disgusting"

Cons: "Entertainment and access to Wifi"

Pros: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."

Pros: "Super good crew."

Pros: "Very comfortable; excellent service"
Cons: "Food"

Pros: "Great seating"
Cons: "Free internet in long flights"

Cons: "Terrible"

Pros: "When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat."
Cons: "Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu."

Pros: "Crew , amenities and food"
Cons: "None"

Cons: "Raise the cabin temperature"

Pros: "Newer Aircraft and very convenient"
Cons: "I dont see any thing to improve"

Cons: "The seat covers looked worn and dirty. Needs an upgrade."

Pros: "Movies selection is great. Seating space is comfortable."
Cons: "Boarding process could’ve been smoother"

Cons: "Nothing comment."

Cons: "Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO."

Pros: "I like all"
Cons: "Nothing"

Pros: "The food selection, there is several pre-order meal based on diet or your religion"
Cons: "The seat pitch at least 33""

Pros: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Cons: "I will not buy the air ticket from cheap ticket any more."

Pros: "I reallyiked th service from the crew"
Cons: "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."

Pros: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"

Pros: "Crew very friendly"

Pros: "Spacious business class seats, toilets super clean and well stocked. The best eye shades ever encountered."
Cons: "Nothing"

Cons: "Cabin little bit cold"

Pros: "Nothing."
Cons: "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."

Pros: "Everything From the food to the drinks to the comfort"
Cons: "Nothing"

Pros: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Cons: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."

Pros: "Spacious and comfortable bed."
Cons: "The food wasn't that great. Average at best."

Cons: "No entertaining at all, only old movies. The seats are very tight. There was a guy snoring during the flight keeping everybody awake. The breakfast was mediocre, just a a bun with fruit"

Pros: "Singapore has always been my preferred airline because they give excellent service, excellent food and the crew are very polite. aircraft new and comfortable, I finally had a flatbed"
Cons: "the call button did not work the tray table was almost impossible to pull in and out (BC)"

Pros: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Cons: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."

Cons: "Outdated Cabin Fit Out"

Cons: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."

Pros: "Very good service"
Cons: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"

Cons: "Delayed 2 hours behind schedule"

Cons: "Some staff not courteous which surprised me"

Pros: "Great service and comfort."
Cons: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."

Pros: "Boarding, friendly crew"
Cons: "Very slow service, took 2 hours. Entertainment system didn't worked for first half of flight."

Pros: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Cons: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"

Pros: "business seats were excellent"
Cons: "all was good"

Pros: "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"

Pros: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."

Cons: "Expected to have more indian movie choices."

Pros: "Flight is comfortable, food is nice. Most importantly, the flight was on time."
Cons: "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."

Pros: "Modern Aircraft , good seat ,Crew friendliness"

Pros: "Entertaiment"

Pros: "smooth service with refreshments"
Cons: "No working seat audio"

Pros: "Crew was nice and they tried to board the plane back to front, a strategy I appreciated even if it wasn't entirely effective given the slowness of some passengers"
Cons: "The light colored seats really showed the stains and wear and tear, giving the appearance of uncleanliness even though I'm sure the staff work hard to maintain the aircraft."

Pros: "Aircraft food crew"
Cons: "We can use amenity kit in an ultra long haul flight"

Cons: "Misleading. Didn't accept my frequent flyer Star alliance status."

Pros: "Nothing"
Cons: "Long delay and more delay in boarding"

Pros: "Crew was great and seat and availability of baby bassinet was so helpful."
Cons: "There’s really no need for parents to wake up kids every second whenever there’s short turbulences. That’s really disturbing for the parents and children. It’s safety but there’s limits."

Cons: "Planes are old and worn. Design is outdated with cramped seating and aisles."

Cons: "No selection in food. Seats not very comfortable. Old plane,"

Cons: "Flat beds in business class"

Pros: "Entertainment system was provided on this flight vs the flight from Singapore to Columbo."
Cons: "Major issue involving booking return flight overall."

Cons: "You could stand a fork up in scrambled egg. Could have built a house with it."

Cons: "Food should improve. Just rice and lentils. Bread had no butter."

Pros: "Entertainment"
Cons: "Seating comfort needs to be better. It was less space for leg and no arrangement to tilt the foot rest."

Pros: "The flight was efficient and clean"

Pros: "Everything is good"
Cons: "Some plane doesn’t have inflight entertainment"

Cons: "Food was very bad, to say the least. Overall quality is decreasing ever since we started flying Silkair in 2016-17"

Cons: "Singapore Airlines the best."

Pros: "Nothing at all."
Cons: "Everything"

Pros: "Nothing. Seat was so uncomfortable that we somehow wanted to reach our destination ASAP."
Cons: "Better seat, better food. Little bit spacey toilet."

Pros: "Great crew. Silk Air is budget form of Singapore Airlines. Yet, the first class is better than the first class in US carriers. Better seats."
Cons: "Coffee creamer could be better. Should offer earphones."

Pros: "Not much apart from the fact that we made it to our destination without suffering deep vein thrombosis."
Cons: "Being treated like a sardine. I mean, this trend is becoming ridiculous! How long before we're piled in standing up, like in the subway at peak hour? Two rear toilets for 180 people....poor."

Pros: "What's the point"
Cons: "You get the idea"

Pros: "Excellent service. Flight attendants were very professional! I also enjoyed the in-flight meal."
Cons: "I had issues with the WiFi"

Pros: "Smooth short flight. Good service."

Pros: "Very old aircraft rattled through the whole time"
Cons: "There is only one entrence to get in ,the isle is very narrow For a business class very little congested seatsby mistake i left my laptop in singapre air, we immediately notified the silkair agent at checkin even though there was a flight delay and wait they are unable to get it In hyderabad the staff are very slow in response we wasted three days to locate the laptop Overall it is extremely disappointing experience from boarding and post boardin and handling by the silk air office , aircraft, and agents in hyderabad , i wish i reviwed the prior reviews Silk air lost my business never again fly silk air"

Pros: "Comfortable journey"
Cons: "No entertainment system"

Cons: "At Singapore our flight from ICN landed at Terminal 3, our next flight to BLR said Terminal 2 on our boarding pass, we had less than 45 mins to get there but the shuttle was too far from our exit gate at T3. When we still managed to get to T2, we were tills to go to T1, another shuttle - again quite far away, we Ran & made it to our gate on time. Not impressed with the layout and lack of transportation."

Pros: "Space to move around within the seating as it wasn’t a full flight"
Cons: "All good"

Pros: "Nothing to like,we travel with infant,there is no air conditioning in front of the taxi,it's too hot and rear end is ok,cabin crew persons are arrogant not responding,all the infants are exhausted in the taxi...a lady in the board can't breathe properly because of hotness,poor maintenance..."

Cons: "No complaints. Excellent service. Need daily flights from Singapore to Visakhapatnam."

Pros: "The food"
Cons: "Very cramped seating, felt uncomfortable throughout, as the Co passengers arms were touching me, requested to move to another seat. Felt cheated as I had to pay for my seat when there were so many aisle seats empty. Had to walk to the aircraft inspite if requesting for wheelchair. Would have been nice if water was offered when plane took off, rather than passengers having to ask for it"

Pros: "All of them"
Cons: "No one"

Pros: "comfort. clean."
Cons: "refreshment."

Pros: "Food and service was good. SilkAir is always our first choice in the region"
Cons: "It would be good if seats had somewhere to hang a tablet"

Pros: "Boarding and flight staff very friendly and efficient. Comfortable flight despite a small amount of turbulence. A good flight despite what I listed in my dislikes section"
Cons: "45 minute departure delay due to technical problem with the aircraft. I enjoyed my onboard meal but my wife did not. Silly Japanese game show as audio visual entertainment."

Cons: "not many snack options"

Pros: "Na"
Cons: "Na"

Cons: "they broke both my suit cases and have not paid for them I will never fly with them again never never"

Cons: "Short flight so we were descending when meals were served. Again no power outlets on the plane."

Pros: "Efficient and polite crew"
Cons: "No power outlets on the plane."

Pros: "Good services from crew."
Cons: "Nil"

Pros: "Good crew"
Cons: "No individual entertainment like behind the seat TV."

Pros: "Everything was so flawless."

Pros: "He service was good"

Cons: "Plane outdated and small not very comfortable."

Pros: "We were travelling with twins and the crew was very helpful."

Cons: "Short transit time."

Cons: "Because the flight from IAD to London was cancelled, I never made it to this flight."

Pros: "Good leg room,"
Cons: "Breakfast served is not good. no USB charging port."

Cons: "when fly is cancel, your on your own."

Pros: "Well I get United miles"
Cons: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."

Pros: "Could not board due to flight restrictions"
Cons: "Would suggest providing an email to let travelers know if the flight restrictions"

Pros: "Aero bridge availability"
Cons: "Choice to meals like McD mix and match. Can choose other combination of same value"

Pros: "Quick and easy boarding and very friendly crew"
Cons: "Nothing really. For a no-frills flight, it was a great value"

Pros: "Efficiency"
Cons: "Attentiveness, we were miss for food purchasing was abit rush."

Pros: "Smooth boarding"
Cons: "Leg room"

Pros: "Nothing. It's cheap and really not because you pay for everything extra."
Cons: "Rude customer service. Baggage cost more than the flight."

Pros: "Smooth check in"
Cons: "That the in-flight wifi really is free instead of making the passengers to pay"

Pros: "All"

Pros: "The boarding was fast."
Cons: "Self-service boarding didn't work fully, causing some delay for my wife even though everything was in order. The flight was delayed and no over-the-air announcement or explanation or apology was given."

Cons: "On time"

Pros: "Nothing"
Cons: "Nothing"

Pros: "The crew was amazing!"
Cons: "provide accesible wifi"

Pros: "good budget airline."
Cons: "seats are very close, legroom is uncomfortable"

Pros: "correct priority of boarding respected luggage handling very fast"
Cons: "quality of food"

Pros: "Prompt boarding, leather seats with reasonable leg room, even with seat in front reclined. Efficient, friendly and professional stewards"
Cons: "Had to ask someone in terminal about getting our connecting flight"

Pros: "I tried their new selection of meals- butter chicken with rice. It was really good actually"
Cons: "As usual, I don’t really like the non-reclining seats on Airasia flights"

Cons: "Baggage problems in transit"

Pros: "Staff were very helpful and friendly. Even let me off some money for a drink"
Cons: "Checking in took way longer than needed"

Cons: "The flight can’t even provide a plastic bag for me to pack my pre order meal."

Pros: "cheapness"
Cons: "weak maintenance and everything is chargeable including water"

Cons: "Lazy crew"

Pros: "Quick"
Cons: "No food or drinks. But that was expected as we didn’t pay for it"

Cons: "Food"

Pros: "Nope"
Cons: "Flight delayed 2hrs"

Cons: "Always delay!!!!"

Pros: "Where is my bag. Please find my bag because many thing inside it."
Cons: "Fail tu makesure customer bag arrival safely"

Pros: "Ontime"
Cons: "Flight attendant quite slow for delivering food and not many selection food available as usual"

Pros: "The crew are friendly."
Cons: "Quite often arrived late, took too long for passengers to settle down."

Pros: "I feel confident with your aircraft and crew. Very professional"
Cons: "The chicken and rice was not the freshest and although the seats are comfortable they are very cramped for a big falang like me"

Pros: "Assistance in check in"
Cons: "After early boarding still wait like 30 min plus seating in plane"

Pros: "On time and very friendly helpful staff. Especially ground crew"

Pros: "All ok, seriously,stewardesses look great and very charming with her uniforms, very friendly staff"

Pros: "we arrived almost half hour ahead of schedule"

Pros: "Good music Took off EARLY and landed EARLY"
Cons: "Sprayed the cabin with bug spray"

Cons: "I arrived 3AM at KKIA, expected boarding time is 5.30AM but check-in counters are not open until past 4AM. Already 4.30AM but there was still only 1 person at the counter. Not enough instructions for self-service but no one on the floor to assist people. Arrived at my gate 15mins before boarding time. At the gate, they put up both TPE and HKG boarding information which confused the passengers."

Cons: "Flight delay for almost 4 hour"

Pros: "Crews are ok in general"
Cons: "I was detained at the ticket cutting counter because I carried extra plastic back for purchase at the airport. Apparently in HK they have absurd rules saying that you can only have 2 bags carry on. Any extra has to be charges. I never have that kind of rules before using Air Asia at the other country, especially we buy some presents at the airport. I end up throwing a few items away because I can't squeeze in everything in my carry on bag. I will no longer take Air Asia for the Hong Kong Route."

Cons: "Worst experience. Flight delayed more than 4 hrs and staff. Couldn’t accommodate us. Please make announcement that names must be given to accommodate people if you guys going to place people in such a way. Do not make us wait and finally say no more flight. That’s absurd."

Pros: "Good flight"
Cons: "They don’t even offer water or drinks"

Pros: "Price"
Cons: "All ok"

Pros: "Efficient boarding....took off early in both directions!"

Pros: "Puntualidad"

Pros: "定時運行できたこと"
Cons: "シートピッチが狭く窮屈"

Pros: "Overall in flight experience quite good."
Cons: "Flight Delayed twice for boarding to and come BKK. Abit disappointed for not time. As.it ruined my initial planning and wasted so valuable time to visit new exploring place in bkk."

Pros: "Everything was great"
Cons: "The head stewardess pronounced a few words wrong"

Pros: "Efficiency"
Cons: "Aircraft arrived slightly late"

Pros: "convenient flight times"
Cons: "i hated that there are no human beings in sight. i hate all the machines. i hate that you dont employ people. if you want to give jobs to machines then i what use are you? i would much rather pay more and be greeted by a friendly human face. you are all fools and i will seek other airlines in future"

Cons: "Rough flight and landing, seemed like a rookie pilot was flying."

Pros: "He flight boarded on tkme"
Cons: "The flight sat on the runway for ages and there was no explanation as to why we took off and landed so late."

Pros: "nothing to say."
Cons: "only food that i received the rice i think didn't cooked properly"

Pros: "Everything was very fast and efficient."

Cons: "Boarding should improve. Other airports board Hot Seats first."

Pros: "Fast and efficient."

Pros: "Left on time, arrived on time!"

Cons: "On time. Free internet in flight. Good value for a low cost airline."

Pros: "Flying from Phuket was so easy, check-in quick and straightforward. I had chosen not to reserve our seats, and this time that meant that we were in the very back row, so had the pleasure of those in front of us in our laps, with no chance of reclining our own seats. It was a short flight, so no real damage was done."

Pros: "From Check-in through Boarding and the flight it was like a dream, full flight even departed early."

Cons: "Excellent flight. No complaints, good boarding, friendly crew"

Cons: "Seats together."

Cons: "The flight was delayed, AFTER WE BOARDED, for 2 hours. No attempt was made to provide food or s reasonable explanation."

Pros: "Crew were friendly, flight was on time"
Cons: "They forgot one of my meals."

Pros: "Good quick smooth flight On time departure and arrival."

Cons: "Delay announced too late and no consideration for parents travelling with baby"

Pros: "For a budget airline, it's good. The plane is clean and the seats themselves are pretty comfortable."
Cons: "They have an extreme lack of communication with their ticketed passengers in terms of flight delays and boarding procedure."

Pros: "Sue to delyaed flights by Thai airways, they didnt accomodate me even for another flight booked y them"

Cons: "Need to provide drinking water At least"

Cons: "A seat that did not jolt and move around. Legroom seat on offer for free as no one had them."

Cons: "Great flight experience"

Cons: "It is one of the best low cost airline.Ground staff very helpful even the cabin crew were supportive"

Pros: "Competitive price,"
Cons: "Adverised price include proccessing fee. 7kg carry on stingy"

Pros: "Generally okay and what one could reasonably expect for a regional low cost flight in Thailand. Ground staff were friendly and helpful despite huge numbers of people travelling. Likewise the cabin crew did their best given the low cost nature of the flight and having a full plane."
Cons: "Paid for seat selection, which I thought brought with it some priority in boarding, however that was not to be and instead boarding was a bit of a free-for-all with no management of the situation by ground staff. The seat pitch is also hideous and even being of average height it was near impossible to even move my legs to retrieve something off the floor."

Pros: "Seats are very comfortable, speedy boarding and in flight service very quick"
Cons: "Ran out of wine!"

Pros: "I was in three empty seats all to myself"
Cons: "it was very basic no tv or music"

Pros: "Cabin Crew are helpful and friendly"
Cons: "Airasia always delay"

Pros: "Nothing"
Cons: "We tried to get on earlier flight and we had to buy a new ticket in full fair. That can be accepted although there were plenty of seats. But at that time the lady on the counter knew that there is a 2hr delay and she did not announced this fact. Our original flight was delayed twice even though the company new that the first delay is not realistic. Not a reliable airline !!!"

Pros: "On time speedy boarding food always good rice chicken curry."

Pros: "Great flight inc snack. Friendly staff flight on time."

Cons: "The ticket agent didn’t book us all the way through to Siem Reap."

Pros: "Boarding was appropriate and by zones and respected."
Cons: "Flight was delayed"

Pros: "Excellent timely flight. No food or entertainment for this short flight. Should be not applicable option"
Cons: "Nothing"

Cons: "I always use Kayak to book an international flight Chiang Mai to Denpasar, with my luggage checked through. But this time I went to International in Chiang Mai to check in and found that you had bungled the booking. You booked me Chaing Mai to Bangkok on a DOMESTIC flight, and expected me to get onto the next leg, International,Bangkok to Denpasar, in 2 hours. You left me only 2 hours to disembark in Bangkok, get luggage at the Domestic carousel, go through customs, take luggage to the Check In counter in the International, get boarding pass, go through customs and security. Then race to the boarding gate for my INTERNATIONAL flight to Denpasar. What a trauma. The International Air Asia check in was mobbed!! I only made it in time because staff at the check in found me by chance and put me to the front of the line. I won't use Kayak again, after using you for 15 years. You have a nerve selling such a ticket."

Cons: "Delay"

Pros: "I got really lucky and got an entire row to myself so I had a great flight. The flight basically left on time and they didn’t lose my luggage so I’d say it was a successful flight."
Cons: "You don’t get free food or drink, which can be frustrating if you don’t know that before you board. They also changed the gate right before the flight was suppose to board which was stressful, but that could’ve been the airport’s fault."

Pros: "Sat in takeoff queue on runway for 25 mins due to traffic. Not the airlines fault however!. Budget flight and you get what you pay for. Would happily recommend and use again."
Cons: "Squeezy legroom."

Pros: "On time departure. Budget flight and you get what you pay for. Would happily recommend and use again."
Cons: "Legroom best described as cosy.On time departure. Budget flight and you get what you pay for. Would happily recommend and use again."

Pros: "everything ok just an hour flight"
Cons: "airport queues for bag check out the door"

Pros: "On time, well organized, timely service."
Cons: "Seats are big congested. But pushback makes up for it."

Pros: "Temperature was too low for any reasonable comfort"
Cons: "We weren’t aware that a long haul flight would have no entertainment at all unless prebooked and paid for! No blankets or pillows for offered or complimentary hydration! We felt very uncomfortable"

Pros: "All good"
Cons: "Nothing"

Pros: "Great service, good flight."
Cons: "Seats could be comfy. Hot seats could use some pillows."

Pros: "It’s worth the money."
Cons: "Small flight, no entertainment or food."

Pros: "Good seats. Great service."
Cons: "It’s a budget flight. So comes with limited options. However you still get what you pay for."

Pros: "Flying from U tapoa is a great way to get to Hat Yai from Bangsaray,25 mins awayjust over1 hour flight time. Quick check in , Great."
Cons: "Little crowded in the departures hall,"

Pros: "Pleasant inflight experiences."
Cons: "Last minute gate change resulted in flight being delayed"

Cons: "Fantastic"

Pros: "Punctual and smooth."
Cons: "Too little leg room."

Pros: "THe flight was slightly delayed, but nothing to speak of."

Pros: "Arrived"
Cons: "Food 4 times the same with the pre-booked meal? Wow, really impressive. Fees wherever you see, rather book a proper airline next time."

Pros: "客室乗務員の個性"
Cons: "LCCですが、総合的にレガシーと比べて安くない"

Pros: "Luck of information about baggage which cost me about more than the ticket and more than $100. In my point of view, all of the traveller should get laggage allowances for international. I have never experienced laggage allowances for international flights. Very very disappointed!!!"
Cons: "Luck of information about baggage which cost me about more than the ticket and more than $100. In my point of view, all of the traveller should get laggage allowances for international. I have never experienced laggage allowances for international flights. Very very disappointed!!!"

Pros: "I like nothing about your customer care service"
Cons: "Provide efficient customer based service to ensure customers can contact you when they need to make changes to their reservation."

Pros: "Ground cruise not too strict with the weight. Exceed 1 kg and plane not full also insist to charge. Filipino staff"
Cons: "More human touch less $$ orientated. Make customer willing to come backs"

Pros: "Extra leg room space"
Cons: "Neater & organized seat pocket. In The flight from Bangkok to Singapore, there were rubbish in the seat pockets"

Pros: "Nothing"
Cons: "Delay, friendliness of ground staff, overall feeling of saving every penny"

Cons: "Nil"

Pros: "I like schedule on time and the arrangement on board"
Cons: "I travelled Korean JeJu Air budget airlines. The service may be Jetstar can consider, they give a small cup of water as a welcome drink & helping passengers loads luggage onboard. Even it was budget airline but no compromise with passengers service."

Pros: "It got me there at a reasonable price without being too uncomfortable!"
Cons: "Boarding was a bit of a mess (but I've seen much worse)"

Cons: "Yes but it's a short flight."

Cons: "Plane was late on arrival so departure time was delayed and we had connecting flights and the Jetstar ppl wasn't very helpful with informing Jetstar Pacific that we'd be late... We made our connecting flight but only just"

Pros: "Nice and pleasant service during the flight."
Cons: "Nothing much to ask for."

Cons: "Flight was late departing"

Pros: "Smooth landing"
Cons: "Complimentary drink"

Pros: "Crew were kindly , seats very comfortable"
Cons: "Everything was veey good"

Pros: "Crew very efficient, seating comfortable compared to other Spore-KL Budget flights."

Cons: "The staff from check in counter assistance should be polite ."

Pros: "Smooth on-boarding, comfy seats, on time pleasant journey"

Pros: "Quick boarding, pleasant staff"
Cons: "Arrival card not provided, only provided custom declaration form. So we thought arrival card not needed, and we were turned back after queuing to the front of the immigration counter."

Pros: "Crew were pleasant. Nice waiting area at Manila International Terminal 1."
Cons: "1 hour delay. No vegetarian food offered. No Customs card offered for travellers to fill in."

Pros: "I like the service it was nice and friendly! Also when the landed and take off it was so smooth and almost perfect! I feel so happy and comfortable"

Cons: "Was not able to board as the flight was overbooked"

Pros: "Check-in staff gave exact range of time for boarding. Pretty comfortable and nice cabin crew."
Cons: "Don’t recall the greetings from cockpit and lack of announcements on potential turbulence and heavy rain plus lightning closer to destination. Only heard from cockpit almost nearing landing."

Cons: "Jetstar refuses to inform its customers about any upcoming flight delays. People waiting to pick you up: bad luck. Meetings planned after arrival: bad luck. Just sit, shut up and wait until they think the time is right to start boarding, usually an hour after scheduled department time (at least on this trip in both directions). Your ground staff is a total disaster, no matter how much your flight attendants will smile during the flight, they can't compensate for your pre-boarding mess."

Pros: "Good price and friendly staff"
Cons: "Instructions about carry on luggage not clear."

Pros: "Flight is good, it's Jetstar so no food or entertainment was required, flight leaves Singapore at 23:00. Sleep and wake up in Darwin"

Cons: "Not a heap of leg room but is Jetstar and only a 4 hour flight"

Pros: "Friendly crew quick and uneventful flight"
Cons: "At check in our family was separated all over the plane. When querying after receiving the boarding passes told can’t do anything until he jestar supervisor put us in the same row. The plane was barely a third full so bit of effort from the initial staff would have helped."

Pros: "Punctuality and cleanliness of the flight"
Cons: "Food and Drinks Menu Pricing"

Pros: "I managed to change my seat from a middle to a window seat and had a great view of the thunderstorms and a dark Darwin when we arrived - and lots of room. Comfortable seat."
Cons: "Hassle with buying a coffee. Couldn't use AMEX card but only told that when it didn't go through.. only minor but guy should have noticed it was amex and given it back straight away."

Pros: "Friendly crew, clean, smooth boarding and arrival (incl baggage)"
Cons: "Automated check-in is a pain for a family. There's really no room for your legs (I'm 1.8m and no chance I don't touch the next seat) - esp for old people not to recommend as definitely not healthy to be that squeezed. Worse than any other low cost carried from a space perspective."

Cons: "No"

Pros: "On time"
Cons: "Had to pay more for hidden baggage fees at the airport for carry-on bags then for the cost of the flight itself. Storage bins on the plane were completely open too. Corrupt and deceitful business model"

Pros: "Nothing"
Cons: "3 hour delay without s good explanation....after arrival in Bangkok wait 30 minutes before leaving aircraft....madness..."

Pros: "NOTHING"
Cons: "Everything"

Pros: "Nothing"
Cons: "The staffs are very rude and not helpful at all. They cancelled my flight just because i did not book the flight out of philippines and had to wait in the airport for 5 hours to get my baggae after they cancelled my flight. Very very dissapointing."

Pros: "On time Clean Friendly crew"
Cons: "High price for budget airline Not even water is free"

Pros: "In a journey back to the early 90s, prepare yourself for rigid bench seats, lack of entertainment, inedible food that you must pay for, and all the bells and whistles having met a dismal end"

Pros: "750pm flight. Hope they add mor late night flight."
Cons: "I dont have checkin luggage. Web checkin did not give me straight to gate boarding even on FasT booth. Old system allows me straight to gate."

Pros: "friendly crew"
Cons: "flight was delayed. had to change gate"

Cons: "No basic newspapers available."

Pros: "On time but too much time to check in and had to go to several counters."
Cons: "Poor service for mobility impaired passenger. Online luggage info limited andconfusing, Incorrect charge for luggage with no consequences for airline. No wheelchair ordered even after request. Check in took well over an hour and we almost missed the flight. Not impressed with Singapore Airport if the passenger care is so bad. Luggage costs doubled the cost of the flight. Other places un Singapore, and especially the public transit system, were proactive for physically handicapped people."

Cons: "You have to pay $60 to check one bag. Zero free drinks or snack, not even water. Not sure what we paid for for our tickets which we’rent exactly cheap..."

Pros: "Nothing"
Cons: "Staff was rude again, there is no room, they made us remove our ear buds for landing. You have no bag room in the back because the crew uses them instead. Won’t be using them again if I can avoid it"

Pros: "Fast Check In and Boarding."
Cons: "Totally no services for the passenger and seats are not comfortable."

Pros: "Fast boarding and unboarding"
Cons: "My knees and back are broken"

Pros: "General ok"
Cons: "Plane full...good for jetstar but not good for me travelling with 2 infant on lap..."

Pros: "Cheerful cabin crew"
Cons: "Not much legroom"

Cons: "Flight delay"

Pros: "Board on time ."
Cons: "Crew members are not polite and the way she handle seating like , don’t know how to manage . Especially check in counter . Even though we check in as a group , she assign us like a mass ."

Pros: "Easy boarding and relatively smooth flight"
Cons: "Delayed waiting on the plane, however all boarded on time. Seating was tight with not much leg space and tight with the people next to you. Menu options were the usual and as it’s a shortish flight just had a light snack and drink."

Pros: "crew members were very friendly and pleasant."
Cons: "flight was delayed but it was okay."