Flight attendants were awesome! Very helpful and patients. Some food were good but maybe not serving fish that kinda make the whole aircraft smell fishy. The “fried pork” was tasty but too much skin so it doesnt taste that great.
Food was terrible , uncomfortable seats, WiFi did not work, will never fly Singapore again.
Excelent service and plenty of food and drinks during the flight. Flight crew very attentive to our needs. Leg room between rows are very disappointing.
It was very good experience on board to Sydney with SQ.
A 16 hour flight from Singapore to Los Angeles had only 2 meals. Please make it 3 meals.
Crews were great but food not much selection just all tailored for Asian passengers.
All in all the flight was good. Love the fact that for airline food it was piping hot
It was a great flight Food was great Crew was spectacular
They made me check my carry on even though there was room We un boarded in a strange way but overall it was good
I cancelled my family 2023 international vacation because you guys double booked me with the same date, passengers, airlines and just hours difference and did not want to refund me at the right time and then finally cancelled the extra booking! Cancelling the booking that I personally booked! And you guys kept the unauthorized booking! This experience was really bad! Ruined everything! Never again I will book with kayak , me , my family , my friends and most importantly I will advocate to everyone to make sure not to book with Kayak! None existing customers service! Only 3rd provider that serve only their company and not the travelers!!!!!!
Warm staff, very responsive service. Well furnished cabin and comfortable seat and amenities. Excellent onboard wifi connection and very large comfortable restrooms.
Bathrooms were amazing and first class seat was very comfortable. Food was edible but not up to the standards of other first class meals on other airlines. But Caviar was amazing! So much caviar. Dom Perignon 2015 was room temperature. It would have been amazing if it was chilled down a bit more. Slippers were amazing and amenity kit requested was beautiful. Requested Pajamas never came so can’t tell you how nice they were. Loved the design of the seat and personal storage. Suite was much smaller than other airline’s first class and tv screen was tiny and remote difficult to use. I probably wouldn’t pay for this flight again.
Over - amazing. The aircraft is somewhat old on this route.
Loved that I had an exit row seat, and there was no one else in the row! And again, I don' use on-line entertainment at all (I read or sleep) but I very much appreciate that I didn't hear anyone else's entertainment!
I wish Emirates had lights to Philadelphia (PHL) in USA.
More leg room or a bed hahaha but in all was one of the best flys I been on
More organised boarding process. It was a circus. Otherwise absolutely top class flight
When you buy Emirates you don’t expect low cost. Choice of coffee/tea vs water. Entertainment on demand. Seat distance won’t allow food tray to extend without hitting belly (and I didn’t grow lately)
More leg room and comfortable seats at least for long flights
Ok Check in and boarding was horrible - every time 15 minutes delayed which was done 6/7 times Bags were delayed by 2 hours at Bali airport
The crews are always great. The plane is a little long in the tooth, but landed on time. Second flight with TA this holiday and I’m impressed
The only hiccup was a change of plane and the resulting delayed departure, otherwise everything was more than OK.
Amazing! Big line at Check in was diminished in 10 minutes. Boarding was quick and efficient. Service and food great. Only minor point: seats could be a little broader and for me being small, something to put your feet on during the flight would be great.
Very nice and friendly crew. Boarding system can be improved.
Very good except the boarding process too forever and wasn’t organized by group. I had a heavy pack or I wouldn’t have minded. I was in business. There were no audible announcements in the waiting area about boarding and everyone packed into the boarding area. Then boarding stopped for a long time but the staff made no announcements to update waiting passengers about the holdup. The flight was good after we got on.
Professional & courteous cabin crew. Food was very good even in economy class
Lost long time boarding because of a system anticipation done and they took to long to rectify when travel avant told them .
Food was horrible and not suitable the world famous Turkish cuisine and hospitality.
It was ok. This flight was for my 80 year old grandparents and when they arrived to Beirut no wheelchair (as requested) was waiting for them. My grandpa had to pick up his own luggage, he got soooo tired. No one to help him as we submitted the request ahead of time
Okay experience, seats had a very poor legroom and width. Very uncomfortable for long journeys.
Very poor No information given to why we turned around.. No one at airport to help
Our experience on the Doha to Hyderabad segment was extremely stressful due to prolonged delays and a lack of clear communication from the airline. We were traveling as a family, including children, and the uncertainty around timing and next steps caused significant distress. There was very little proactive information provided during the delay, and we were not given clear written explanations about what was happening or how long it might take. This made it difficult to manage the situation, especially while caring for children in a transit environment. In addition, one member of our party was ultimately unable to continue travel, which added to the emotional strain and disruption of the trip. Overall, the experience highlighted gaps in communication, customer care, and handling of unexpected situations. We are sharing this feedback so that future passengers, especially families, are supported with clearer communication and better assistance during irregular operations.
You are the best, keep up the good work. Thank you for allowing me and my family to fly with comfort.i am waiting for upgrade some day. Thanks again
Looks like a local flight. Food was horrible. No entertainment system.
The only thing that could have been better, is that the food trays get left way to long after a meal. We had a snack 8 hrs into the trip, and they left us with the boxes and cups for way too long. It is not fun being trapped in your seat unnecessarily
Worst air experience in whole life . Boarding and checking was hassle as they did 3 times. Crew team was clueless about passengers need. Despite of passengers raising hand , they were resetting the program
Ordinary Indian food... Not great. Limited movie and TV selection
some sections of airport are too cramped. The screening of luggage was twice and a huge hassle. They kept saying my boarding the for my next flight was in 10 minutes but were dragging the screening too long. having a 2 hour connecting time with this much delays in screenings is not good. They could see I was traveling with special needs kid yet I was" randomly chosen" to be personally screened again.
Vistara i bought a biz class fare but a few days before vistara always changes my biz class flight to economy .. happened to me 4 times .. seated could be wider .. boarding could be more organized .. crew did their best but not enough resources all in all very poor experience Qatar Delhi .. only complain .. no clear signage to lounge for transferring pax .. its a Delhi shot coming.. no feeling of exclusivity for biz/ 1st class pax.. but everything else was much better .. once i boarded Qatar .. i loved it Qatar to Washington .. only complain i boarding .. too crowded .. no separate area for biz/1st class should hav completely separate area for upper class.. security is stifling pax comfort by the gate ..but everything else was great
Just snacks, could have more options.boarding was good. Everything else was good.
The cabin crew were kind, helpful, and polite. However, my flight from Abu Dhabi to Frankfurt was delayed, causing me to miss my connecting flight. As a result, my journey was significantly extended, leading to a much longer travel time than originally scheduled.
Food quality and varites were very minimum. Surprised to have no desserts. Business class tickets should have lounge access and seats selection. They should be allowed to board while people with wheel chair, secial assistance and family with childrem.
Kayak and Aran grant issuing business class tickets without lounge access and sometimes 1 or 2 connections in economy class. It’s very disappointing to find out that after buying the ticket. Never buy tickets on kayak and Aran grant again
More leg space than other flights, but felt like *maybe* narrower seats?
One of your male flight attendant was pushy and a bit of a martinette. Completely unnecessary.
A380 First Class Apartments were phenomenal. Comfortable bed and matress cover, superior vegetarian five course meal, shower, small business lounge and plenty of exercise walking around the aircraft.
The food could be better. Toilets were smelly all along
Horrible. After paying for seats, I was cramped, my daughters legs kept hitting the seat in front, I had no overhead bin space and no help from stewards on board, the food was served cold, when asked for snacks was told to wait and never received any, the flight was cold with no temperature controls. Entertainment was outdated. I booked this through partnership with American Airlines but will avoid in the future.
Good range of movies but lacking decent tv shows. Wifi was really expensive on this flight, considering flights under 7 hours have a $9.99 USD charge for streaming, to jump up to $24.99 for a 7 hour 40 flight seemed a little bit of a rip off. Staff are inattentive, and really need to improve on the customer experience. The new airport is fantastic, as is the new lounge, a huge upgrade from the old airport and lounge!
I request kosha food all my flight but this flight didn’t imclude my kosha meal.
