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Turkish Airlines inflight crew was very good, however the ground crew was not very helpful. I had booked a wheelchair for my mother from Islamabad and she received the service there, but then there was no chair on arrival at Istanbul. The wheelchair crew said that they declined to take any person without a reservation and declined to help with the arrangement of a reservation. I had to use the airport buggy system to transport my mother who has limited mobility and needs a wheelchair. It was very disappointing and I hope they can provide manual wheelchair access to the public by a need basis, as sometimes there is a mix up or technical fault in the completion of the process, as it was in our case. Also, there can be an emergent need for passengers if they have illnesses like hypertension or diabetes. My mother has both hypertension and diabetes and has residual weakness after a stroke, therefore, she needs assistance. I hope that this text will be taken seriously and the administration makes the necessary changes. Thanks.

Went great, they even reopened the gate for me when I arrived late.

You charged me for luggage although the airline does not- you charged me for seat when customers can pick their own seat at checkout in I travel to Europe slot and I will not use kayak again

Everything about that day was great I was happy with how things went as a first time traveling with the airline thank you for all that you’ve doing by taking us there to our various destinations thanks.

I am always amazed with the great service they offer on their regional and international flights

Turkish Airline canceled our tickets in the very last minute, with our luggage and everything else, all prepared and good to go. It’s clear that they sold the tickets for better money to someone else. Bad, Bad, Bad business!!!

The plane is very small according to distance flight . Seat not comfortable according to the class of business class realy very bad ..

First class payment but wife’s seat broken, would recline but not lay flat. On previous flight, delays and ground crew malfunctions connecting jetway made us miss flight to Houston. I asked twice for a cart to assist us getting across the massive Istanbul Airport, but was denied. We are both over 70.

They lost my luggage and it took a long time to let us know it was lost.

Vol Paris Istanbul en retard. Baggage en soute mis sur autre vol car seulement 15 pour attraper le vol. Baggage livré en soirée le jour d'arrivée.