Very bad service and food variety will never come back again
The flight was delayed and the service was not good. All the new serve was beef and we don’t eat beef so we ended up buying our own meals at the airport twice.
Everything was perfect. Staff were informative and professional and flight boarding, flying and de-embarking was smooth. I would certainly travel with Emirates again.
My baby was with me it was really good experience with emirates
Fantastic as ever. Great staff super catering and excellent service.
Flight and entertainment great. Food needs to be improved, only one choice on the menu. Staff worked well throughout.
They changed the flight time without telling us and were unwilling to help with rebooking because we booked through orbits/kayak
Emirates did great! I liked the service, the food, cleanness, and the flight was on time. Much better airline than Qatar Airways I flew with last year.
There is an issue with A380 when it arrives in Munich, because a business class passengers like me have to wait for the first class passengers to disembark, which takes some time while you are also offloading economy passengers this causes an issue at customs where your business class passengers end up behind a large bulk of economy passengers This is a frustration and the early dislocation should be and is supposed to be a benefit of business class
Could not board flight due to visa issue and emirates staff at the airport refused to help rebook flight because it was made by another provider. It took hours of communicating with my provider and Emirates staff each of whom said it was the others responsibility. As the time passed, I was eventually told it was too late for rebooking as I needed to do this at least three hours before the flight. Emirates staff also said the would unboard me but I believe I was recorded as a no show. Our first flight from Sydney to Dubai was more cramped than other airlines which was surprising considering their reputation.
Flight delayed, connection was not at gate listed and so missed, staff were rude at Heathrow, phone tree stupid and difficult, took me 21 actual hours to reach my destination. Almost lost my hotel reservation after walking in a strange city alone after midnight because they would not put me up in a hotel at sfo or heathrow. I will never fly BA again and will tell all people and Instagram followers never to fly BA.
British Airays fails to enforce its own guidelines regarding carry on size limits. There were MANY passengers with full suitcases stuffing them into the overhead compartments leaving no space for others, like me, who adhere to the posted sizes. I had to put my carryone bag into my foot space, in additon to my carryon personal item, leaving me cramped for a seven hour flight. I was in physical pain, and I attribute this entirely to staff unwilling to enforce limits. The infotainment system was horrible. the touchscreens did dot work correctly, and there was no information on system operation. I am 77 years old, and a lifelong movie-goer. I recognized ONE movie (and not much better TV shows). It seems that BA saves royalty money by limiting its move and TV selection to absolute rubbish. The FlightAware program is the worst informationsystm I have ever seen, it is completely worthless. I pay attention to the safety briefings...in the event of an emergency, one is supposed to assume the "brace" position, except the seats are so close together, front to back, that it is not possible to assume the position without striking the seat in front of you. at age 77, and a lifelong traveler, this is the worst flight experience I have ever had, and I will never fly British Airways again
Overall ok. Best part has always been the sundae dessert.
I’ve never been on a trans-Atlantic (or Pacific) flight where the seats don’t recline—not even a little. I asked my seat mate when BA starting doing this and he said “Oh, a few years ago.” I couldn’t sleep, with my head falling forward waking me continuously, and came off the plane incredibly stiff. I booked a Premium Economy seat to get a more comfortable seat, which was worse than most basic Economy seats I’ve ever booked.
Nice aircraft. Good crew. Delayed departure from Houston, but arrived on time in London. Main thing I don’t like about flying BA is having to transit through security in London Heathrow. A major pain!
Was upgraded to business class on this flight, I presume due to my premium economy class for my London to Denver flight. Business class was the same seats as economy, only the middle seat was unfilled. Decent lunch served, and the lounge experience in Prague was good. The only heads up I would give is give yourself enough time for gate carry-on luggage scanning, which I did not anticipate in my time planning.
Overall good, bigger chairs in the future would be nice.
I loved the food choices and the attentiveness of the crew but boarding was chaotic.
Great flight, last one out the air-conditioning was far to hot and the return it was to cold and then issued blankets. On the outward bowned the headset connector didn't work properly. You had intermittent sound from the audio socket.
My experience with British Airways was fine and dandy. Nothing truly negative to report. However, I was. asked to check my carryon bag all the way through to my desitination which prompted some huge problems. Thank goodness I kept a foldable-personal-item-bag in my carryon. I was asked to remove my valuable electronic belongings from my personal item bag, which was a camera bag full of expensive lenses and camera equipment, into another bag for the flight because it was "too big". Farbeit from me for asking further questions, but the bag was let through when I departed to Paris from America with no problems at all as I was able to explain that it was slightly oversized due to being a camera bag with a layer of protective foam which made it slightly larger. Still, this bag could and did fit perfectly under my airplain seat during my departure from America. On the flight back though, this was not the case and I was asked to remove highly valuable personal items, stow my camera bag in my checked bag, and then had to pay and overweight fee. Kinda bogus, but I was tired and wanted to get home so I complied. Regardless, it would have been nice to have had my bag retrieved during the London to Pittsburgh flight so I could put on new clothes and freshen up before take off.
