Stewardess spilled orange juice on my clothes/seat no help no apology just threw napkins at me to clean the mess up. Not Happy.
Great. Food going from Australia to the US was better than other way around, but still needs improvement in terms of quality and quantity!!!
It’s been awhile since I have traveled on United. I, along with my family who were on the flight noted how smoothly everything went . Boarding, flight crew and service was excellent.
Smooth flight. As always dinner could have been more generous. Breakfast was great.
The fight didn’t happen because I was rerouted to Trinidad as previously explained.
Not the best. Mean. Didn’t give any value to me being a united silver member and lots of attitude.
The bag drop personal were not helpful. There was no food on the flight. Boeing aircraft, lousy as always. Everything else was fine.
My experience was medium staff where great I dislike flying in triple 7 seats very uncomfortable and no room on jet all the rest of the flights where great
Had a crying baby and a toddler behind me so it was difficult to get comfortable. Searing was tight even for a relatively small person like myself (5’8” 155). Fast flight but arrived so early the gate assigned was still occupied by another plane so we had to wait for about 20-25 minutes to get reassigned to a new gate and get over there.
The care and attention for my flight was great. The seats were not as comfortable.
The seats in row 31 are terrible and small and uncomfortable. Don't ever sit there. The window seat is so close to the curve of the plane is so annoying. I paid extra for this seat and I hated all 10 hours in it.
My seat was broken and unable to fully recline. My USB power point was not working and nor was the one next to me. It made a 12 hour flight feel a lot longer.
Gate closed way too early - over 1 hour before departure. Put onto next flight. Ticket had been changed without notifying us.
Less than average, low level of shared required information needed during the transfer from airport to another, also the used team during boarding In Indianapolis station is Not Professional
Food was average. Better headphones seats were average at best.
everything on the flight was a great experience except the food could have been better!
Paid for first class and was surprised that the seats were the same in economy except no one was in the middle seat. I expected an actual first class seat.
Flight was fine but diverted to a different airport. I was also assigned a seat that I wasn’t allowed to change during the check in process, which was odd.
It was good overall. Entertainment was ok, one of the TV screens had issue. Bit old plane but leg space was good. Overhead luggage had good space. The worst part was experience at Heathrow airport, it was total chaos.
More than 3 hours delayed. And they knew about it the night before already. I had a laugh when the captain said - don’t take out your frustration on the staff. Before take off Business class seats had very little space. My knees were digging into the seat in front
