|Flights arrive in||Singapore|
|Flights depart from||Taipei Taiwan Taoyuan Intl & other Airports|
|Flight price||S$ 219|
|Airlines||Scoot, Jetstar Asia, Malindo Air, Malaysia Airlines, China Airlines, Cathay Pacific, VietJet Air, EVA Air, Thai Lion Air, Cebu Pacific, Singapore Airlines, Vietnam Airlines, Philippine Airlines|
Pros: Being a budget airline, you really get what you pay for. Seats do not recline. Minimum legroom. I was thankful that it was only a 1-hour flight
Cons: Stiff, uncomfortable seats without controls. Just adequate legroom for a 5’3” person
Pros: It was a good flight
Cons: The long delay......
Pros: The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.
Cons: As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.
Cons: We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider
Pros: i did not see any entertainment.
Pros: Crew very efficient, seating comfortable compared to other Spore-KL Budget flights.
Pros: Flight on time
Cons: They charged us for small backpacks and extra for our luggage even though it was under weight and already paid for.
Pros: Smooth on-boarding, comfy seats, on time pleasant journey
Pros: Efficient, dependable
Cons: In-flight service non-existent - but fare low, so hard to complain
Pros: Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air.
Pros: Good service and good plane.
Cons: Cramped seats
Pros: Boarding process was great, who went in first just as supposed to be so minimizing crowded in the cabin alley.
Cons: No on-flight meal available to purchase. It's lunch time and the airline expected everyone had lunch before?!? 15 minute delay, understandable. Seat pocket was not cleaned, someone spilled chocolate drink before and the cleaning service missed to do the job.
Pros: Friendly staff, smooth ride, easy boarding
Pros: The hospitality of the staff Smooth sailing process
Cons: The food and the seats and leg room is too small especially for larger people
Pros: Check in was super easy, flight left on time , arrived early baggage was delivered in 10 minutes.
Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an excellent experience The seats were so comfortable as well, and the customer service on and off the plane was amazing
Pros: Smooth flight, great entertainment
Pros: The staff were actually very nice and possibly the only good thing about this trip.
Cons: The turbulence was the worst I had ever experienced in my life. Granted, I understand nothing can really be done about that but, the captains made little to no effort to inform us when we would be hitting turbulence. All he said was “Crew, take your seats.” People just had to assume we were about to hit turbulence. And gosh was it horrible turbulence. 13 and 1/2 hours and at least 7 incidences of really hard turbulence. I got no sleep at all, cause I was much to afraid to even close my eyes. I wish the capitains could have said something to calm us down. It was frightening.
Pros: Very enjoyable and comfortable flight
Pros: Yes, the crew is doing good but the size of seats to small is not very comfortable.
Cons: If can make a seat a little bigger
Cons: I didn’t know My stop over would be more than 8 hours between flights Very disappointed. I don’t think will use your services again
Pros: Seat was ok. Service was timely
Cons: flight delayed as usual
Cons: No WiFi on plane. Major draw back
Pros: The crew on Cathay Pacific is always first class.
Cons: These particular planes did not have outlets to charge my smartphone. Only USB chargers which didn't work very well.
Pros: Comfortable seats and entertainment
Cons: Food even for short flights
Pros: One of the nicest crews I've had the pleasure of flying with
Cons: Nothing I could tell at the moment.....
Pros: Everything was good
Cons: Just 20 minutes late
Pros: I waited 30 minutes in one line just to ask a question about luggage weight. A staff member told me to switch to another line next to me. I asked her three times if she was sure I should change lines. She insisted I move, only to wait in another line for 20 more minutes! There WAS NO ONE WORKING AT THE COUNTER! I found her again and she told me to switch. To another long line next to me and I had enough. I had to yell at her and make it clear that I was not going to wait another minute. I said I am going to the front and I’ll be next. I asked my ONE question about weight. It took 15 seconds and she should have handled it for me from the start.
Cons: Staff that doesn’t listen and just points to a line when she demonstrated that she speaks some English. Don’t treat foreigners like idiots. They are generally very smart and have a valid question. Learn to LISTEN to your customers. A customer complaint is a gift. It’s up to you what you do with it.
Cons: #Delayed for about three-quarters of an hour. #Cramped seating. #Coffee unpleasant. #Male crew abrupt.
Cons: Took 2 flights with this airline and both flights were delayed! Will never fly with this airline again!!!
Pros: Uneventful flight. Nothing worth writing home about. No food, no entertainment, no hassle either.
Cons: VietJet Air has the habit of not announcing delays until after departure time. It was funny to see the billboards announcing: "On time", then "Boarding" when there was no aircraft in sight. On the Arrivals billboard, it showed the in-coming flight as "Landed", when it most obviously had not landed, and there was no information about when it might eventually arrive. With slow operations, we boarded 40 minutes mate and arrived a full hour late. The schedule had been 9:00 PM; days before flying it was pushed back to 10:00 PM. We actually were at the gate at 11:00 PM. VietJet Air is unfortunately the only airline operating a late flight from Pleiku to Ho Chi Minh. No competition means no pressure to be on time.
Pros: Great crew and very attentive
Pros: attentive staff
Cons: they destroyed my suitcase
Pros: Comfortable Elite Economy Seats. Most of the air stewardess was polite with smiles
Cons: Not all but some lack of big smiles or no smile at all particularly when press button for services. Also, slower response compared to SQ where all air stewardess was prompt with great smiles. Main course was somehow better in quality for example beef chunk rather than thin slices. Overall, very comfortable ride.
Pros: Good plane and friendly service on board.
Cons: Waiting 30 minutes in the morning for check-in and staff doesn't speak proper English is a no go. Expected more from the Hello Kitty plane.
Pros: There was a decent movie collection to watch.
Cons: Seats were crammed, not enough width or legroom. Staff not that friendly. Food was alright but nothing to write home about
Pros: The low price
Cons: We didn't start boarding until the takeoff time.
Cons: There baggage weights are ridiculous! 40 lbs for economy plus 30 lbs for economy..? Give me a break! Cost me the same amount for my baggage penalty for 5 lbs overweight as my tickets for two! Especially when they tell me to add the extra weight to my carry on... so what's the big deal? Same total baggage weight! I'll never fly with them again!
Pros: 1) seats 2) price 3) timing
Cons: 1) food
Cons: The flight was a pretty good flight for budget
Pros: Seats are comfortable. The crew was nice.
Cons: They never check passengers, if the seatbelts are on.
Pros: Seat was ok. A little hard, but reclined enough to help. On time-a rarity for Cebu Pacific.
Cons: At least a small meal and drinks on a 8.5 hour flight.
Pros: Friendly staff
Cons: Because of the weather delay, I made it by the skin of my teeth to my next flight. It was quite stressful waiting for my baggage to come out so I could re-check in to my next destination.
Cons: It was almost 3 hours delayed.
Cons: The delay of my flight was not acceptable.
Pros: Better flight as bigger craft and no neighbours in my row so I got some sleep.
Pros: Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water.
Cons: Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better.
Pros: Dim sum between Hong Kong & Singapore.
Pros: Boarding went smoothly, crew extremely curtious and helpful.
Cons: Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma.
Pros: Seat was very comfortable, crew was very nice,
Cons: food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out
Pros: Check in was efficient
Pros: Everything was great.
Cons: Everything was up to part
Pros: Comfortable seats
Cons: No vegeterian meal (all options include meat); the staff spoke English poorly; no media system; pretty old airplane
Pros: Boarding was quick and Flight was Smooth
Cons: Food basic,Crew not so friendly.Flight left 15 minutes late.
Pros: Excellent service
Pros: I hope never to fly Scoot again.
Cons: Extremely rude and uncaring staff. I hate not being booked through with boarding passes. You have to wait in line at every stop, go through security and wait to get your ongoing boarding pass. The Scoot transfer people in Singapore are the most rude people I've ever met.
Pros: Crew were kindly
Cons: Seats can be more comfortable
Pros: Crew on Singapore airlines were very helpful, friendly and accommodating.
Cons: They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again.
Cons: It was moving a lot!!! :\
Pros: The departure time was delayed but the crew made every effort to arrive on time. Kudos to the pilots. The cabin crew was excellent.
Cons: I get that it’s a budget flight, so no frills. I wasn’t expecting bottled water but at least offer some water in a cup. The water bottles being sold was expensive and too small. They encourage us to stay hydrated but not everybody can keep shelling out money for water, and strictly no outside food or drinks. Can they at least allow us to bring water, short flights not so much a problem but long flights, not so good for that strict rule.
Pros: Nice flight. On time. Nice crew.
Cons: No entertainment.
Pros: Service crew staying on with a smile
Cons: No coffee or tea provide on th flight for the delay
Cons: All good...your excellent button would not work...so good. Price for food a bit high. Free water would be good...
Pros: Nothing. They charge me my carry on for half the price I bought the ticket.
Cons: seat comfort and pitch is far below par; no recline; no headrests; the most uncomfortable flight I have been on and I travel at least 4* per month
Pros: nothing good about this airlines they sell cheap fares and overcrowded planes
Cons: they do not offer any veg food
Pros: Yes crew and plane were ok.
Pros: Some of the crew are really friendly and accommodating.
Cons: Space was very tight. I can’t imagine how the tall people can fit.
Pros: Leg room was small.
Pros: No and No
Cons: Was in business class and service is poor. Food was mediocre and service was not at par as other business class airlines. Toilet is dirty most times and lacking toiletries. Very unsanitary. Only thing good is all service staff always smile but lack proper and on time service training.
Pros: There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that.
Pros: previous flight arrived a bit late but captain did his best to make up the time
Cons: Boarding process Delayed flight
Pros: Extremely rude.
Cons: I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water.
Pros: Great crew
Cons: Checkin lines were long
Pros: I like the service it was nice and friendly! Also when the landed and take off it was so smooth and almost perfect! I feel so happy and comfortable
Pros: Good price and friendly staff
Cons: Instructions about carry on luggage not clear.
Pros: I like the handling of the delay of 30 min. Your crew responded very well.
Cons: the leg room is not enough. My knees touch the back seat in front of me.
Cons: All good...your excellent button would not work...so good. Price for food a bit high. Free water would be good...
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