Roomy airlines. Friendly staff. Timely service. Temp was warm during the flight.
On time. Convenience of a small airport. Excellent service from staff at check-in.
When I checked in, it printed two bag tags. The helper said they would cancel the other. They canceled both and my bag was left behind
It was good. The crew was efficient, food was good
Lucky the weather was perfect as it can be not a great flight if it is stormy
They lost my luggage on the inbound flight and then lost it again on this flight. I called online travel agent to change earlier flight to get a longer layover in Vancouver but ANA denied it
This was the best airline I’ve ever taken. The staff are amazing. The food was great. The pilot was phenomenal. I would highly recommend this airline.
ANA was wonderful just needed to upgrade the food and the entertainment.
excellent, food was great, the crew were excellent and very accommodating. thank you very much
The crew are very polite and attentive, the plane is comfy and clean. The food could have been better. It's not for all people's taste. They should give atleast two meals in a 4-5hr flight, a snack and a meal coz the portions are so little.
The economy class was entirely too squished. I was OK, but then, when the person in front of me recline their seat, I reclined mine and the man behind me politely asked me not. I was OK as I am only 5’3” but I saw a lot of the taller men not have adequate legroom for a very long plane ride from Vancouver to Singapore. I feel like it is unsafe for people to be that cramped.
Cathay has always been great. Even allowed some leniency on my baggage weight. I believe they are also on the more leg room side of airlines.
Missed our flight with Cathay due to late Westjet plane and chaotic Toronto airport. Had to clear customs get bags and re check bags in an hour. Did not make it got lost not clear signage with bag drop off. West jet only allowed 1 checked bag for this international fluid. Cathay checked my second bag for free.
Boarding on any airline is a hot mess. Load your pivilaged passengers, then back to front. Back to front.
The flight experience was good for a long flight over the pole, but it got my wife to the Far East in time.
Problems with entertainment system eventually rectified. Cabin crew attentive and polite but a bit absent minded when it came to remembering requests, salt, sugar etc.
We flew economy light. We did not want to check bags and we had free 1 bag, but just had back packs with small personal item. Try as we may could only get bags down to 17lbs each. So we put 2 lbs from one bag into other and checked it. I think if someone has a checked bag allowance and chose not to use it , it would benefit both parties to bump carry on weight up to the next level of 22lbs or 10kgs. Just a thought.
Trip was fine. My only complaint was that when the passenger in front of me reclined her seat (which was, in essence, the whole flight except landing and take-off,) it was uncomfortably claustrophobic for me and very difficult for my husband to get in and out of his window seat. Also uncomfortable to watch the entertainment because the screen was right in your face.
Very friendly and accommodating staff. Food was great. Lots of movies and tv shows to choose from. Highly recommend.
The staff were so friendly and accommodating. The food was great. Lots of movies to choose from as well as tv shows. Highly recommend.
My experience with Air Canada flight was really good. The seats were comfortable with decent legroom, and the staff was very polite and helpful throughout the journey. The food was tasty and served on time, and there were plenty of entertainment options which made the long flight feel much shorter. The flight was on time and the landing was smooth. Overall, it was a comfortable and stress-free journey, and I would definitely love to travel with Air Canada again.
The lowest number I could give for the most lackluster business class of any airline I use internationally . So I booked my return with a more of a return value for the money ( PAL) . Seems A/C is aiming an achieve less than satisfying experience for its clearly more expensive business class .
Plane had cargo loading issues which delayed us by an hour. Not sure when the crew found out about this but it became a real pain.
Very happy with flight experience. Great crew; friendly and attentive.
they could have remembered to put my luggage on the flight, it's frustrating and disappointing to have your bag left behind. now i get to deal with sh** tomorrow. do i have faith that AC will be on top of this? no. the flight was fine, run of the mill AC flight pay up for top notch service.
People next my seat were friendly so I had a good time on board. The flight attendants were generally kind and nice. The foods were so so. I will take AC next time.
The boarding process was going smoothly until the manager Bharti Singh insisted I check my duffle bag that fits under my seat. I travel with the duffle for this very reason. I know for a fact it fits under the seat. She was rude and aggressive, I was charged a check bag fee. She reminded me that I purchased a “basic”ticket. I fly Air Canada more then ten times a year and have spent thousands of dollars on tickets with Air Canada. Once the boarding closed there were many empty overhead bins. The airplane was an old, with no entertainment. The flight attendants were not pleasant, no smiles, not even friendly with each other. Over-all, seemed miserable. I fly all the time and have never experienced a flight crew so unpleasant. This was the worst flight I’ve ever had. If I didn’t have to fly Air Canada I would not use them again.
flight was full and no chance of getting a better sit. other than that. it was ok.
The flight was packed solid which shouldn’t be a problem, but when you realize that if you are over 5’7” tall there is no room to do anything but sit uptight it changes the perspective. Especially when you are in a seat that doesn’t even recline. Those seats should warrant a discount really. It’s preposterous that you have yo pay an extra $60ish to get 10cm more leg room but have to pay the same price as everyone else when you have seemingly less leg room and can’t even put your seat back the wee bit everyone else can. Offer them at a discount on booking even. I know tons of travelling kids/young people who wouldn’t mind sitting like that for five hours if a nice discount was offered. The staff was lovely and the touchdown was stellar but the extreme close quarters is what has me pondering another means of travel whenever possible.
It was a good flight and we arrived on time, plane was clean.
