Service was great, and the premium economy seating was very comfortable. The food was good.
This flight was even more crowded that Singapore to Taipei, an extra row of seats and an additional 4th seat in the middle made it extremely crowded. No leg room, no width for room. Terribly uncomfortable flight. The food was disgusting. We will never fly EVA Air again.
Although the flight was slightly delayed, it was well communicated with the passengers. The staff are all nice and accommodating, the pilot are very good. I didn’t realize that the plane was on the ground already. It landed smoothly. I’ll for surely recommend EVA Air to my friends.
Movie selection was not as good as recent flights I've taken (EVA and other airlines).
Very smooth flight. Superb crew, great food and service. Slept most of the way. Excellent airline.
The boarding was organized and efficient. The crew was very thoughtful and did not wake me up when meals were served. I was totally exhausted after 2 weeks of vacation with a tour group. So sleep was more important to me. The crew just left me a sticker telling me that food had been served and if I woke up hungry to contact the crew. I did have the last meal scheduled on board. Food was very mediocre. The scrambled egg and minced meat were too salty. The porridge was passable. I was disappointed because I have high expectations of food from Taiwan. I thought EVA being a Taiwan based airline would have served its customers better tasting food.
delayed and the cabin crew was like trainees.. a bit careless and not so pleasing to their job
Crew's attitude can be better. I asked one crew member to help to put carry on baggage into overhead bin, but he was not willing to help. I needed help because my height is short. His attitude was bad.
The flight from Taipei to LAX was the first time we encountered rudeness from the crew. From the gate agents to the in flight crew. We had received such wonderful service going to Bali and on our Bali to Taipei flight that it shocked us when the gate agent was rude and then the rudeness continued on the flight to LAX.
The quality of the food is pretty good. Thank you, EVA Air.
Most relaxing long distance flight I have been on. And I have flown on many.
I would like to commend the staff from this flight. They all looked happy and I can tell they love what they are doing and constantly smiling while serving the passengers. Special mention to the guy FA in our section. I did not get his name but he is so far the best F.A I have ever encountered!
Didn't like on this return inbound flights (from Hong Kong to Vancouver) Outbound to the Hong Kong was good.
I was ordered vegetarian food, but didn't services to me :(
Staff very friendly and helpful Everything was clean and most important on time Unfortunately let down by the quality of the food Would be very happy to use them again
Liked that I could pick my seat and have a special meal without an extra charge. Luggage is reasonable for overseas trip. What could have been better is boarding and leaving on time.
Staff is friendly, great variety of entertainment, check in a little messy but due to people not listening. Overall a pleasant experience. Would use again in the future.
It felt like a new plane. Decent leg room in economy, food was fine, and the plane didn’t feel super dry and uncomfortable.
Better training to have qualified crews and services. My flight was from around 12 midnight Friday Taipei to Vancouver. After two hours first meal (2:00 Am -8:00 ) no crew available for even asking for some water. I was even willing to pay for water. For breakfast after 8 hours the only drink was tea and coffee no water or juice.
3 of the 4 flights had delays despite the weather being fine, but still managed to make all connections
Great! Internet is below its competition. Poor connectivity quality and speed.
It was a good experience except that the flight has been rescheduled, bit disappointed but it happens.
The flight attendants were very helpful, efficient and courteous in helping everyone!
More tasty food particularly ethnic food. Staff didn’t respond to calls some of the time in premium economy.
The staff were so friendly and accommodating. The food was great. Lots of movies to choose from as well as tv shows. Highly recommend.
The only problem was my connecting flight to Chiang Mai on Hong Kong express that I booked through Cathay Pacific was canceled and I was never told about it. I was rescheduled on a flight 10 hours later. Very long day at rgr airport in Hing Kong after a 13 hour flight but that's OK, I understand things change but I think I should have been told. I would have prepared myself for a long wait. Great flights all around though. Thank you
Better. I took an aisle seat this time. Although the overheard compartment above the seat ahead of me kept opening up during flight.
I have a Peanut Allergy and the Steward staff were very accommodating in ensuring my safety as my allergy is life threatening. Very professional and so vested in their profession.
My seat was sold off to someone else. Had to wait 9 hours to catch the next filght. Definitely will never use Cathay Pacific again. Bad, very bad airline. will comment on google reviews too.
The aircraft was slightly newer but the food was very bad. Bland and uninteresting. Nothing special at all.
All good. Over four hours flight if provided snacks like Qatar Airways would be better
Seated in row 6 you are separated from business class close to the toilets. The is a high panel in front that obscures forward viewing, coupled with no window view. Service is limited as the area is not in view of the attendants. It is closer in proximity to economy than business class.
I was travelling 3.5 years after. Agree Economy is no business class but the food was mediocre. Ordered a Hindu meal, the salads were bitter . The food was really below quality and had no tast from what I had in the past. Indian Railways probably have a better quality food when compared. However the kids meal was really nice and really appreciate how they were taken care of. The restrooms were dirty .
My carry on bag was taken by Alaska Air as we boarded in LAX! She said there was not room. There was plenty of room. I told her that my meds and personal items were in it. She did not care. She said it would be sent to my final destination, Nairobi. Well it got to Nairobi the day I was to fly home. The handle of my bag was crushed so could not retract. So I had to remove it. I had to buy converters, malaria medication. personal items. I filled out the missing form at the Nairobi airport. I asked that it be shipped to the Kisumu airport. When it was obviously not going to make it for my time in Kenya. I asked that it be sent to John Wayne Airport. NONE of that happened. I only knew it was at Nairobi because my air tag indicated it was finally in Nairobi the day I was leaving Kenya! Now I need to purchase a new carry on bag!!!
From Montreal to Doha , we habe two complaints : 1) They want to charge for Seat Selection, claiming that the Class of ticket bought on Kayak did not cover seat selection. It such a penny pinching rule, I told them, since we paid almost $20,000 our 3 tickets , that rule should never exist. Also I reserved my tickets so many months ahead, I expected they will naturally put the family together or move somebody else to keep our family seating together. I filed a complaint, and NOBODY ANSWERED. 2) In Montreal, Qatar has an arrangement with the National Bank Lounge. It was so overcrowded and the Lounge is so bad in terms of service and food, amenities etc... The WORST lounge . Why Qatar not have another arrangement their Business Class clients in Montreal. The Air France KLM Lounger is better, the Air Canada Lounge is better. Qatar should send somebody to take a look ! Joseph Chung
I would advice everybody not to fly by Indigo, no entertainment in flight, rude behavior of staff, worst experience of my life
Transit , Too long for terminal change, for a moment I thought Qatar airlines going to Los Angeles by bus. Please make transit convenient and quick.
The seats are extremely small and very uncomfortable for a long trip , no space to even move the legs or keep the legs little bit folded, very uncomfortable
Qatar is the worst airline experience I had in a long time traveling business class, I believe the hype is all paid for by bloggers.
Food not good as good as last time flew with them
All went smoothly from Miami to Montreal from boarding to arriving to Montreal. Flight left on time and arrived on time.
Over all good except the food was not good at all
Plane was late. Too many announcements during the flight. Made me pay that deposit. Uncomfortable seats.
It was pretty good. It was my first time using the airline I believe but it was a relatively pleasant experience.
Flight delay due to staff shortage. No snack or drinks served. Toilets had water collecting on the floor.
After waiting for hours of delays, the flight was canceled. We missed our flight to Iceland from Toronto. We tried for hours to get a reasonable replacement flight, but it was the next day before we could even schedule another flight days later. We had to cancel our anniversary trip because we could not get to Iceland on time to keep our reservations. We won’t be flying Air Canada again as they just don’t have the infrastructure to deal with cancellations.
Flight was delayed due to crew/co-pilot change over delay and Pearson scheduling issue. Flight didn't leave until 20:05 which was 15 minutes before it was supposed to land in YYZ.
Because you didn't have the tarmac clear and then had to unboard a plane I missed my connecting flight to CLE. Cost me a day ... a 30 dollar hotel hamburger ... then the next day THAT flight was an hour late to arrive ...
First of all the flight departing from Deer Lake was delayed for 4 hours due to a problem with the plane. Secondly, I am 6ft 2 inches tall, which is not that tall nowadays, but I had no leg room despite having nothing under the seat in front of me. When the person in front of me reclined his seat just a little bit I could not lower my tray all of the way; it rested on my knee not in a horizontal position. Thirdly, I am tired of Air Canada not reinforcing carry on baggage sizes. On the outgoing flight from Toronto to Deer Lake we had trouble finding space in the overhead bins. Some people were putting luggage in them that were definitely larger than carry on size. Airlines should have all carry on luggage checked (using those gadgets designed for that) before one enters security perhaps at the baggage checking counters. Having it there won’t delay boarding and will put the onus on people to follow the luggage size limits.
My flight got Delayed due to the airline. The attending Crewe in Montreal were not super helpful and I arrived 13 1/2 hours late from my original arrival time. Air Canada lost my luggage, they stated they booked me a hotel room overnight at no fee, however when I arrive to the hotel, there was no reservation. It also took me three different attempts to get the hotel, even covered by Air Canada as they were arguing that they were not responsible for this, despite it having been delayed due to the airline. Overall, the service was very very poor and what should’ve been a short five hour trip turned into a 13 1/2 hour saga with me, spending a night in a random airport overnight due to Air Canada’s errors, and searching for my luggage until 2 o’clock in the morning. I will never fly Air Canada again.
