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Flying with ANA is always a breeze. Seats are very comfortable.
Flying with ANA is always a breeze. Seats are very comfortable.
Flight was on time and the crew was as expected, friendly and respectful. Food could’ve been better though.
First I will say this was really NOT an ANA flight. ANA used a UNITED jet to perform this flight. I specifically booked with ANA because I did NOT WANT TO FLY UNITED FOR INTERNATIONAL FLIGHTS. So to spend $1800.00 and then discover after booking that it was going to be handled by United was very disappointing. I will be more careful next time when I book. The interior was very cramped in economy class; the dinner meal was terrible and also had extremely small portions for an international flight - the bread roll was ice cold and stale - that salad was very wilted; I’ve never had a “snack” that was so salty that it was difficult to eat; the breakfast “waffle” was practically unrecognizable. Really horrible meals for a very expensive international flight. Bathroom floor was also pretty dirty. I’m hoping my return flight is a real ANA airplane that is cleaned and serviced by ANA personnel with ANA meals. I will never book with ANA again if they continue to use UNITED airline jets. Yuck!!!🤢
Ground and flight crew were all courteous, extremely helpful and professional. Overall, process is really organized, from boarding to disembarkation.
It was ok I thought because my flight was 1pm i was expecting to have lunch but it didn’t and after 7 hr finally dinner time was only chicken sandwich and next breakfast was an hour before plane land in Tokyo. so I should bring some food with me. Japanese flight attend was nice but the other was chewing gum and how she ask and respond to customers was not professional I felt. Maybe because Japan flight attendant is highly train and everyone looked very dress and professional so I was kind disappointed. I like that the bathroom was very clean .
Seat was roomy enough . The Asian selection for a meal was good . The tortellini was not very good. Service was excellent. O
It was very good. Lots of room with superior food and service. I will not hesitate to fly ANA in the future!
I chose my seat for the window: there wasn’t a window in my row. The charging function for my device didn’t work.
The flight was canceled due to a mechanical problem. The rebooked flights were snot good. Many complexities. Will not use a third party booking again.
Same food options being served during connecting flights from Singapore-Japan & Japan- Singapore after one week despite different travelling hours . Rather disappointing.
Excellent meal served with real utensils, cardboard served hot meals instead of plastic utensils and plastic covers. Quick service, friendly and accommodating stewards.
All in all the flight was good. Love the fact that for airline food it was piping hot
I commend the flight attendants on our SFO-SIN flight who went above and beyond to provide us with extra snacks and food. This type of service makes the flight experience personal and awesome.
Awesome as always. I wish though the cabin for premium was upgraded.... Same old sane old :(
It was a great flight Food was great Crew was spectacular
In general good, but the machine seems to be long in operation and some functions were restricted as e. g. Adjusting of seats.
Seating cramped; close to toilet, foul smelling and noisy, very unhygienic and disease risk Free and paid Wi-Fi NOT accessible at all - misleading advertising Very expensive sunglasses disappeared from back seat pouch. Coffee disgusting and cold
Wonderful service, planes and interior in great condition, very pleasant experience
Every thing was fine. Some ild classical Hindi movies should be add
The premium economy seats were not that great. It could have been more premium than economy seats.
Qatar airways from Doha to guangzhau was excellent big bird Boeing 777 more room and smoothly flight, I Love it
It was good no problems made it on time for the next flight overseas!
The made us waiting and held our passports and boarding pass making us miss our flights
Not impressed. Only allowed one carry on on such a long flight.
The flight was good but my neighbor had the vent open full power for the whole flight and because the air was blowing from the side instead of from the top and I got very cold and ended up with a sore throat.
Bad experience with the delay n long wait time for connecting flight after missing the connection flight from Doha.
Wore experience due to delay and took me 3 days to reach my destination.
All over with Qatar airlines my experience was really bad due to delays and then putting me on different airlines and after 8 hours of wait I had to listen to their is no plane to fly for another 24 hours. Wore experience ever.
Excellent will be flying again in May with Qatar. to Botswana.
Ultimate customer care humble and excellent service oriented crew , perfect timing maintained by the crew . My profound appreciation.
Quality of service on board was very inconsistent. FA service primarily seemed robotic and they barely engaged with passengers
I’m unclear why I had to pay extra for assigned seats as Turkish airlines did not honor the seating. We were placed across the aisle from each other on TK 34, and were seated behind one another on TK 694. Because my name was misspelled on e-ticket (Klawiter, instead of Klawitter) I could not log onto website to get the connection gate number in Istanbul. The monitors in the airport were a jumbled mess 1/2 Arabic and 1/2 English.
On line check in needs a lot of improvement. I tried and gave up.
Food not good, flight attendants not the best, not accommodating very ruff
the female flight attendant was racist towards me. I could tell she treated the two other passengers next to me with more softness.
Oh my god! For an13 hour flight they serve you food just one time. Also don’t be thirsty they give you a little small cup of soda to drink. They seem like their goal is to feed you one so they don’t have to be bothered with you. It quite surprise for such a long flight there are several times to eat at least three and the food was well lackluster. The food and lack of offering drinks which were always hot no ice provided.
The food could be better. The service was okay. Could have done more to provide water throughout the flight.
We were traveling first class. Checkin counter lady and her manager, both were in bad mood and did not treat us well about checking in the handbag. The gate agent took care of it right away. I travel Turkish twice a year in first class. No one has ever refused to check in the hand bag. Not sure, why this agent and her manager refused. Everything else was excellent.
The 787 economy was a disaster for long haul. The space was too little compared to 777 or 747. Also the extremely low tray table behind the seat made any dining effort a nightmare. However, the movies were up to date, and the food taste was good, despite of terrible serving process caused by small space.
A little bit more comfort. It’s tight space around the seats. But all else is great and a smooth flight!
flight delays, staff only communicating when pushed, food service lasting a grand total of 7 minutes, stuck in seat from 45mins into flight until landing
Nice flight, nice crew but no cookie or napkin with my seltzer.
The flight was canceled. Got rebooked to Chicago and when we arrived our luggage where to there. They were going to our original destination the day after. They would not deliver them to our house. We had to go pick them up.
EWR terminal C United Club is great. Flight and everything else mediocre
737 Max was leaking water into the cabin through the windows. Overhead bins opened on landing. Bad bad plane.
Very bad , airplain had problem with engines , had to evacuate, had a delay on my trip for almost 4 hours , lost my rental car in london..
Other than the two hour delay, it was fine. Of course they were very professional and kept us informed throughout the whole delay..
Easy boarding in group 2. Landed 1/2 hr early. Delicious cookie snack.
Good. The wife was not working but then it got resolved.
Missed this flight due to delays from my previous flight