I always travel on Turkish Airlines but seriously I am I am considering to change because this is not the first time that the flight attendant are rude and they dont help. I asked for cold water with ice 5 times and I got water with no ice and this is not the first time to ask for something and you dont get it. Also I noticed this behavior only towards people who are not turkish.
The entertainment center of my seat wasn’t working. I asked the crew many times to restart it and they that will be done by the next crew that take control of the flight in São Paulo. Bad attitude during the whole flight
Working stuffs in flight are very welcoming,but boarding stuffs are the Ghana airport don't know their job.
While we were picking up passengers in São Paulo, on our way from Buenos Aires to Istanbul, it was impossible to use the bathrooms for 90 minutes. The crew was largely inattentive with one or two exceptions. They should distribute more water for a flight that long. When I signal that I wanted to have a second glass of wine, my prayers were left unanswered…
Was ok except they send the baby trolley to oversize baggage office without telling me so we spent an hour looking for ir
Boarding via busess, like low cost airline. In their domestic hub. Insane!
Lost long time boarding because of a system anticipation done and they took to long to rectify when travel avant told them .
It was fine. We will fly Turkish again for sure.
This aircraft is not up to standard - old Airbus with terrible chairs and entertainment system for business class!
the worst experience we had. they put connection label to our luggages with mistake and we had to wait for 5 hours to pick them up
Check in took over an hour because printer was not working. Attendant did not know how to give free layover Addis Ababa hotel vouchers or update frequent flyer number. After repeated attempts, got voucher emailed. However hotel wanted printed voucher hence more delay. Bus time from hotel back to airport was printed 4:50 hours, but hotel reception called at 3 pm saying bus will leave at 4 pm. Then hotel reception called again saying 4:15 pm. We rushed at 4:15 pm and bus was not ready until 4:40 pm. Many audio outlets were not working in planes.
I had a memorable experience. I dont have any comments at this time regarding waht could be better.
No Asian Vegetarian food was available on this sector but only fish and chicken and pasta were offered.
Plane was late with no information or announcement … had to walk up n downstairs.., had not communicated this … and ppl had suitcase to carry .
I like the leg room. I did not like the plane from Chicago to Addis. It was dirty and smelly and toilet area filthy. My screen was not working and kept saying loading. The plane from Addis to Harare was clean , more modern and food looked much fresher and tasted better. Boarding at Addis was a nightmare, long queues and lots of confusion,International space has no seating are and one is standing all the time.
I still cannot find my luggage. I need my luggage.
Choice of Vegetarian Food in Economy class needs overhaul improvement
The food could be better, the beef was quite tough. The crew were friendly and helpful on this flight, which has not being my experience on other Ethiopian flights.
Luggage delayed for one day. I called customer service, and they had no info and no empathy. Boarding was very disorganized and chaotic. We went nearly 7 hours with no food or snacks on the flight. This is not an airline that has respect for its passengers.
I've never been served three bread courses in a single meal before. Was really impressed by the novelty of that.
