The entire experience in Turkish business class was superb. From the friendly greetings including the chef, to the polite and classy service, all was wonderful. The in flight entertainment is one of the best. The food was the best I’ve had inflight.
Not good. I was supposed to be in Mint but got in economy class
Requested food options were always finished. Supplied food items were good but of course not the desired choices.
During mid flight, try to get a flight attendant to help I couldn’t find one Otherwise, everything was perfect
Cleanliness of seats, trays, storage pockets need more attention, but everything else was good.
Food excellent Bathrooms improve cleanliness needed Staff fairly well attentive Entertainment fair Seats lie flat worked well
We waited 4 hours in the flight to take off but then the flight was cancelled.
seat didn't fold children noise in the air plain. no foot space
My whole body was paining after such long flight. Seats are small. Leg space is too small. Food is good.
Pathetic flight. No inflight entertainment and seats were very cramped
Nothing to complain. The staff and flight was good especially the seats which was better compared than the cloth ones on Qatar airways
The flight was operated by IndiGo and not Qatar, which is a budget airline from India. Nevertheless, the flight was uneventful.
It was good no problems made it on time for the next flight overseas!
I liked the overall service and comfort. The only annoying thing was paying for excess baggage at the airport. They have limited options and they don't take all cards.
Was required to print a boarding pass, which I'd prefer to avoid. Seat (economy x) was comfortable, service was excellent.
Luggage handling was very very bad. Damaged my new Calvin Klein bag and delayed another. Still did not get it since 2 days. Worst airlines and service.
Ordinary Indian food... Not great. Limited movie and TV selection
Qatar is the worst airline experience I had in a long time traveling business class, I believe the hype is all paid for by bloggers.
I paid for international flight experience but instead got domestic flight experience through indigo - the seats were not comfortable, lacked charging stations in seats, no head rest. I feel cheated for the money I paid for the ticket.
Bag check in at DC was slow. Boarding process was slow more due to customers unfamiliar with how to board properly. Food and service was excellent!
They messed up my seat so I didn’t get the one I paid for
The service and flight was great. Luggage came out very quickly!
The entertainment is pretty boring. There are no new movies or TV shows from February. The food is just ok on the Atlanta to Frankfurt leg, but better on the Fra to Bengaluru leg.
I ended up in Lufthansa to Zagreb because of our delay
The Lufthansa flight was delayed, and I missed the connecting flight. Lufthansa staff have not been helpful in rebooking the subsequent flight with Air India (another airline that is part of the Star Alliance). Lufthansa told me it's not their responsibility, and Air India says the PNR is part of Lufthansa, so they are not responsible for rebooking. Lufthansa customer service asked me to contact the counter at Delhi airport, but no one was available there. I am caught between these two airlines, and ultimately, Air India decided to reschedule my flight after 18 hours. I am stranded at Delhi airport. I can't go out because if I do, I can't come back in, and I can't get past security to get food. My 3-year-old and I are stranded here for 12 hours without food and water.
Turns out you cannot use the Lufthansa app to check I for flights bought from a 3rd party. Had to locate someone to ticket me in Frankfurt. I was not the only one. What a hassle.
My flight from Munich to Zagreb was canceled, no one bothered to let me know. I only found out when I came to check in in Denver. Kayak company wouldn't even issue me a new flight. They said that United Airlines holds my ticket. With United I was around 90 minutes call with supervisor who was trying to explain that she can't help me change canceled flight, Kayak agency should do this. On the end she issued a new flight with 24 hrs overlay I Munich. The whole ordeal was so traumatizing for me. I am a women traveling alone. No one offered hotel or any tipe of help in Munich. Traveling these days is so poor, No one is taking any responsibility for anything, we are left to suffer their unorganized mess, and pay really good money for it. I was not gonna wait 24 hrs in Munich, I had to take taxi to city and took a bus to Zagreb. Terrible experience all around.
We were faced with cancelled reservations when boarding in Charles De Gaulle. The staff at the desk were amazing and retrieved our reservations and obtained seats for us all the way through Buenos Aires. We are so thankful for the dedication of the staff at the check-in desk and will always consider Lufthansa first when flying worldwide.
Our seats were at the very back, so it was very tight, so therefore, very uncomfortable. Especially when the person in front of you put their seat back. Everything else was great!
I paid over $1500 for the flight. I requested a refund, but all they gave me in return was $100.
