Positive: It was refreshingly easy and polite check-in and boarding staff. Flight was on time and Helsinki is a very well-signposted airport. Shopping was nice as well. Flight was not full and I had lots of space in economy. Flight was perfectly on time. Negative: Food and drink not very good, but that it is normal on any airline. Didn't expect anything else.
Business seating is soooo uncomfortable. You can sit straight up or lay down. You need pillows behind you because the back doesn’t lay down. Those are need to “prop” you up. The chair has no padding whatsoever. Food was gross. I’ve eaten on Finnair before and the food was exceptional. This time it gave 2 people in our party diarrhea. It was the chicken dish. I took 2 bites and didn’t eat anything more. The flight attendants were nice. You needed an additional lounge in Terminal D at DFW Airport. After waiting 40 minutes to enter, we finally gave up and went to a bar across from the club doors. I’m unsure if I’ll ever book a Finnair flight again.
Very good seat, very comfortable, good food, and good service.
It was a good flight, very comfortable seats for sleeping in business class. Probably the most comfortable business class seat I've ever had (20+ times in business class on various airlines). Service was good, but the only downside is my screen didn't work and it had to be reset multiple times to get it to shut off. I had to block my eyes because the screen was white almost the entire flight and I wore an eye mask when I slept. But when eating and reading in my seat, my eyes hurt because the only way to turn the screen off was reset it and the screen would only be off for a few minutes at a time.
Everything was wonderful! AirBus seats are more comfortable to sleep in as compared to the Boeing planes.
Great. It was awesome to have boarding from the front and back of the plane as it made the process go very quickly
It was okay. The airplane was a little smaller than a flight from Thailand to Helsinki.
Wish that everyone would board the back of the plane first. Also let kids on first. The gate wasn’t open at arrival and we waited 45 minutes to takeoff. They made up for time in the air.
This was an absolutely exceptional flight. The flight attendants were extremely attentive and very friendly. They seemed to go out of their way to make us comfortable and to make sure that we had everything we needed., We were in business and were very happy with the size and the details for our pods. We would definitely recommend Finnair and will definitely be flying with them again.
We had an excellent trip with Finnair. This was our first time and we’re very pleased. The only issue was with the boarding - it was a little bit confusing and needs a little bit of streamlining.
Amazing airline accommodations. The cabins were so great. The food was very good and the flight attendants were so nice. Made a 15 hour flight seem easy.
My journey with Qatar Airways from Ahmedabad to Jacksonville on 3rd February 2026 was truly exceptional. The entire experience reflected comfort, care, and world-class service. Complimentary high-quality Wi-Fi throughout the journey was a welcome luxury, especially on a long-haul flight. The vegetarian meals were thoughtfully prepared, delicious, and served with attention to detail, along with a fine selection of snacks and beverages. What truly elevated the experience was the cabin crew — graceful, courteous, and genuinely attentive, delivering outstanding hospitality at every step. This journey perfectly showcased the premium standard Qatar Airways is known for, and it left a lasting impression. I would gladly fly with them again.
I paid extra for seating when first booking flight to be in a comfortable economy seat They still changed it to a middle seat regardless. When I asked for it to be changed back to aisle, they could only give me one at the back of the plane in the least comfortable seats.
First off, it wasn't clear that my first flight was to be operated by IndiGO. While the flight itself was fine, this meant that my whole initial check in where I would've properly verified my seating on my Qatar flight/requested an upgrade was impeded by the fact that I had to check in with IndiGO. They said I would separately have to go to Qatar counter to deal with second flight leg issues, which was impossible given how long the check in took/no time available to do so.
The boarding experience did not follow the Zones that were listed on the boarding passes. This was a two-level aircraft with many passengers. Because zones were not called out by the airline staff, there was simply a mob trying to board and it was not a pleasant experience.
Flight departed punctually on time. Unfortunately it seems because the destination airport is a secondary airport the airline sees it fit to operate a plane with lower comfort and offerings. There was no inflight entertainment, wifi or let alone a screen to at least track flight status for remaining flight time.
Our experience on the Doha to Hyderabad segment was extremely stressful due to prolonged delays and a lack of clear communication from the airline. We were traveling as a family, including children, and the uncertainty around timing and next steps caused significant distress. There was very little proactive information provided during the delay, and we were not given clear written explanations about what was happening or how long it might take. This made it difficult to manage the situation, especially while caring for children in a transit environment. In addition, one member of our party was ultimately unable to continue travel, which added to the emotional strain and disruption of the trip. Overall, the experience highlighted gaps in communication, customer care, and handling of unexpected situations. We are sharing this feedback so that future passengers, especially families, are supported with clearer communication and better assistance during irregular operations.
In the business class it was everything wonderful. However in the economy is a hell. BTW. When I asked to search for tickets, I ordered business and I was offered options with economy, that was not clear in the order, so I could've acted faster to rectify it.
The seat cushions are absolutely lacking, not sure if they know the passengers are traveling for 14 hours straight, but the padding made our back and butt ache like crazy. The entertainment console had its own problems, either the headphone jack wasn't working or the power outlet via usb or ac outlet was not working. Not to mention the seat handles were not adjustable in some planes in the middle or on the aisle. Qatar/Indigo may be operating a very old fleet of planes to make as much profit as possible, but passengers may not be following them for long, should this treatment of its customers continue. Qatar/Indigo, wake up and do it right by your customers, or they may not be your customers anymore.
Nice airline. I was in a really weird seat which had extra leg room, but no basket or stowage. And the people next to me were pretty noisy during the flight, so it was hard to rest. I wish staff came around to pick up trash more often as I had no where to put it except my lap or the floor.
Surprised for charged $341.00 FOR my luggage. THY opportunist, taken advantage of the people not knowing luggage must be paid.. I flew 7 months ago with Lufthansa same place to Los Angeles my family lives and work in L.A. no luggage PAYS BIG zero .. I WILL NEVER TAKE ANY FLIGHTS ✈️ FROM TURKISH AIRLINES EVER AGAIN 😒 Please Don't recommend TURKISH Airlines to nobody.. I am a retired person. With very limited S.S. check for a month..$341.00 is my kitchen expenses for at list 5 weeks i am a vegetarian salads and sandwiches.. thank you very much for your investigation asking my experience about the flight with ROTTEN Airlines 😀
I was asked window seat on check in in Dar-es-Salaam. The person on the deck told me "yes, no problem", but gave me 10e and 25b seats! Better just to say "no"
After arriving in Istanbul, the transit information on the electronic board showed a tight departure time, and the gate changed in the middle, making it difficult to make it on time.
Typically good service onboard but baggage delay in airport was significant
Turkish Airlines was great. My new layover was over 18 hours due to inclement weather back home in Washington DC and the airlines provided me with a hotel room and dinner voucher during my layover
My, Syed Zawar Hussein Shirazi frequently flyer membership number was not included on my boarding pass from O’Hare to Istanbul despite my reminder to the attendant at check in. Further she forgot to give me my boarding pass form Istanbul to Lahore and she needs to improve her customer service, please 🙏
Requested food items were always finished but the available food was warm and tasted good Good entertainment options.
Bad chairs in business class like economy ( not turning into bed )
The airline could improve its business class seats and privacy in line with its competitors.
The fact that my flight was cancelled and made wait for 14 Fing hours to booka flightto a neighboring country.... never again
It was good. The seats in economy weren’t bad
Flight was delayed and luggage was delivered day after arrival. In Bilbao they told me day after would be delivered faster if I went to Bilbao to get my own bags so I did. Wasted my morning.
Horrible seats. They were just coach seats with the middle seat blocked with a dirty seat tray.
very small seats the scree did not work. I could not watch anything for 9 hours.
Flight was cancelled I was rebooked I dont know if I will fly back home onnLH again Its a very sad story!
Flight was late and has 12 hours transit time instead of 1.3 hours.
Expect Business Class seating to be 2 passengers per 3 coach seats, with center blocked. This is typical for flights within Europe on most airlines. Service was excellent!
Complete mess. Our reservation was mistakenly cancelled. After almost missing the connection and walking all over the Munich airport, the Service desk got involved and we were run to our flight. Not all 4 of us in Business and not seated together as originally booked. This was the worst treatment I have ever had. And I travel a lot. 1K million miler.
The airport crew and flight crew did a great job rearranging the gate at the last minute and got us to Munich on time
Love the little chocolate bars, and consumer rights in EU regarding stepped refunds when flights are delayed.
