The stewardess took a picture as a gift , if you asked for it. Every thing was very good, Especially the food, big and tasty. The service was good, they served water several times, very frequent.
The crew were absolutely fantastic. They actively asked if passengers wanted refills and if they were comfortable. I was extremely impressed.
Both flights to and back from Lyon with buses taking extra time and delaying flight at DXB. Food serving needed work.
The 2 sockets near me didjt work i had my phone by end of the flight on low bat and had issues to book uber thereafter Electrical sockets should work if emirates does not allow batteries Baggage claim in zurich took very long
Overall I was quite pleased with the experience; the cleanliness; the polite and attentiveness of the cabin crew; and the delicious food options.
Flight was delayed by and hour but were informed beforehand
A very disappointing flight on this Emirates business class. Staff were not efficient and service was not the e usual Emirates experience. Good was particularly bad with very dry chicken and drinks that I had to press call button before getting a drink as my food sat and continue to get cold.
Emirates is good airlines. But there plane seats were very small and congested. Need to little good and big seats in economy class.
Always my favourite airline. On time, lovely staff, clean comfortable seats. Well done
Lovely experience. I feel like travelling in Emirates.. The flights are always superb.Vegan food served was really good..
Delicious food, comfortable and clean plane. It's a little cramped in the hall in front of the gate.
The entertainment center of my seat wasn’t working. I asked the crew many times to restart it and they that will be done by the next crew that take control of the flight in São Paulo. Bad attitude during the whole flight
The security at the airport was excellent. The one criticism is the boarding process just before entering the plane. There were only 2 boarding lines and there were no barriers thus leading to a mass rush to enter the plane. I suggest that they board by rows, eight or ten rows at a time to prevent the mass rush to enter the plane. Otherwise, I would highly recommend Turkish Airlines
Great! Because it's on time...with great and kindness stewards 😇
The checking line was very long , when checked the bags and got the boarding pass but moved fairly fast . The boarding line was long and the ground crew didn’t provide priority to kids boarding . But the air crew on the plane were very nice and polite . Too bad my daughter’s table try was broken which made the trip less enjoyable.
The flight attendants were very attentive and recognized that I had a very short layover for my connecting flight. The head flight attendant went out of his way to find out my connecting gate and ensure that I expedited the aircraft quickly.
Pretty good. I’m currently in Accra but my luggage is still in turkey so that’s inconvenient
I ended up paying $170 Euros for luggage for a 4 hour flight. Ridiculous. On top of the delay.
Was not able to check in online, so had to stand in line for 90 minutes to get a boarding pass, and I had no luggage to check. Why not let people check in in advance on line? Or at a kiosk at the airport?
Service was superb and the flight experience overall was great
Same as already mentioned. This was more comforting as I got my aisle seat for my knee.
It was ok, not much more can be said, as long as airlines/aircraft manufacturers insist on cramming in as many seats as possible....best of a bad situations, seats are simply too uncomfortable to sit in for more than a few hours. Lack of flexible headrests not a help on long overnight flights either.
My carry on bag was taken by Alaska Air as we boarded in LAX! She said there was not room. There was plenty of room. I told her that my meds and personal items were in it. She did not care. She said it would be sent to my final destination, Nairobi. Well it got to Nairobi the day I was to fly home. The handle of my bag was crushed so could not retract. So I had to remove it. I had to buy converters, malaria medication. personal items. I filled out the missing form at the Nairobi airport. I asked that it be shipped to the Kisumu airport. When it was obviously not going to make it for my time in Kenya. I asked that it be sent to John Wayne Airport. NONE of that happened. I only knew it was at Nairobi because my air tag indicated it was finally in Nairobi the day I was leaving Kenya! Now I need to purchase a new carry on bag!!!
Fly Qatar Airways is always amazing. Their service and care for details is really very good.
To many ads. 3 or 4 between each movie. All repetitive, all related to Doha which I was just passing thru.
The 2nd flight from Doha to Mumbai was not of international level expected while booking with Qatar
Fine. Don’t think I would fly with them again
Just snacks, could have more options.boarding was good. Everything else was good.
Was humiliated at Doha airport, treaded like a cattle class traveler, I hold platinum pro status with AA and I don’t fly economy even domestic but was made to travel in the middle seat in economy class and boarding zone 3 and was denied lounge access at Doha airport. Never was humiliated like this before.
No attention paid to passengers asking for simple things such as water. Only 2 meals throughout a 16-hour flight. Crew Needs to pay better attention to flight attendant call buttons.
I paid 44 $ for seat upgrade (22D) and my seat was stack in high position for all the 6 hours of flight. I don't recommend the upgrade. I am looking to get my upgrade payment back
Wish the flight attendants were more attentive in serving food
My baggage was not boarded and is still missing. I was only carring one piece of luggage and that is misplaced now I am stuck at mumbai without luggage. I had an onward journey from here
One of your male flight attendant was pushy and a bit of a martinette. Completely unnecessary.
Crew Check-In – Kolkata (CCU) The crew handling check-in in Kolkata was outstanding—efficient, courteous, and highly organized. Flight Segment – CCU to Abu Dhabi (AUH) A standard flight overall. Notably, only one in-flight meal option—a vegetarian curry—was available, which seemed unsuitable for a red-eye journey. The crew offered no alternatives, which was unexpected. Flight Segment – Abu Dhabi to Rome (AUH-FCO) Comfort improved on this leg, but service quality was average, falling short of Etihad’s premium standards. Crew attention was heavily absorbed by a difficult couple in Row 15 (port side), resulting in disproportionate focus. It was concerning that a steward had to personally return to apologize, a task better suited for supervisory staff. This highlights a development opportunity for supervisors Anna and Quashim in managing guest escalation professionally.
Horrible. After paying for seats, I was cramped, my daughters legs kept hitting the seat in front, I had no overhead bin space and no help from stewards on board, the food was served cold, when asked for snacks was told to wait and never received any, the flight was cold with no temperature controls. Entertainment was outdated. I booked this through partnership with American Airlines but will avoid in the future.
Used to Etihad employees are very rude and unprofessional but now better than before over all is okay now
Boarding was efficient, had to check in cabin luggage. Seats were narrow, food was more in quantity, received cabin luggage on the luggage belt which was fine.
Good range of movies but lacking decent tv shows. Wifi was really expensive on this flight, considering flights under 7 hours have a $9.99 USD charge for streaming, to jump up to $24.99 for a 7 hour 40 flight seemed a little bit of a rip off. Staff are inattentive, and really need to improve on the customer experience. The new airport is fantastic, as is the new lounge, a huge upgrade from the old airport and lounge!
I request kosha food all my flight but this flight didn’t imclude my kosha meal.
The plane was over an hour late taking off... the plane was rather tired looking, seat cushion was thin and uncomfortable, the sound on my entertainment system wasn't working... crew are not friendly.
Overall excellent service and Frankfurt Airport was very efficient and clean
After living in Europe for five years and flying with Lufthansa and KLM airlines, I’ve realized that United Airlines is now a budget carrier. The flight attendant are not friendly. The seats are not comfortable. And everything comes at a cost. I will be flying with KLM and Skyteam like Delta to the US going forward no doubt. United Airlines is not what it once was:
No food just water No entertainment possibilities. No jacks to charge phone or anything
Terrible experience. I was stuck in Germany for two full day because your flights can't leave on time. You guys suck!!!
I did not fly them . They rebooked me on a longer flight to Helsinki. I did not get the food I wanted . Paid more for seats and baggage and now trying to deal with them is. Mess. They reimbursed me for half of cost and not the actual fee I incurred and this was all due to operational reasons . Too many chefs in kitchens and everyone deflects not their problem. Book one airline
I was at the airport on time , I checked in my luggage . The plane was delayed and the gate was change. The flight board did not give information . I did not get chance to fly. I am going to make a claim for it
terrible. they cancelled the flight 1 day before flying out and just sent an email to inform the same. i had to scramble on my own paying more to find another flight.
My incoming flight from Rome to Munich was on time. But part of the deplaning process is that we had to take a bus to the terminal. The layover time was too short so me and other passengers that were going to make the Munich to Diussepdorf plane were stressed. We all ran through the terminal and we got there right on time to find out that our plane to Dusseldorf was 15 mins late.
Aircraft was old. Boarding crew was rude and unprofessional! Food was bad like real bad. Lufthansa has been the worst airline i flew in in 10 years
