The flight arrived on time. 2×2 seating meant no one needed to sit in the middle. This was a connectibf flight from Singapore and required going to 3 counters in different levels to check a golf bag
Horrendous. We upgraded and they took the money but cancelled one of our tickets. The recline action didn’t work on the seats for the flight from Singapore to London, pre booked meals but they seemed to have disappeared as well.. Phone customer service was horrendous. Took 5 phone calls and no fix. Craig at the airport was the only one who seemed to be able to get the ticket back.
Delayed 1hour due to storm still didn't get window seat for third flight despite paying £240 extra to book them
Really enjoyed the flight. Our flight attendant on the way back SIN-LAX was exceptional I didn’t get her name but she was so kind and went above and beyond to make sure I was comfortable. I had a bit of a panic attack and she checked on me a few times to make sure I was ok. Really appreciated her attention and service. Thank u
Everything was good except food , food choices was very less. Washrooms were closed.overall good experience.
If I made the connection in Singapore I was stuck there for 24 hours you owe me 355.00 for accommodations
People were so nice! Economy seats were small and cramped feeling for me. I’m slender and 6 feet tall
They were able to assist my elderly father and myself after not being able to check in to scoot. The counter service was phenomenal. They did what they could to get us on the next plane so we could catch our Connecting flight. Scoot closed early on us so we ended up missing our flight.
Airport lounge for business class is too crowded and not comfortable. Poor foods and facilities. Boarding was delayed. A lot of coughing people in the flight even in the business class, which indicated poor screening and health risks.
55 min transit, not sure how they planned to make it work
Old flight not worth in economy. Even food was terrible
The main issue was that the flight from trivandrum to Dubai was delayed which resulted in arriving late in Dubai. Coincidentally the flight leaving out of Dubai to jfk was also delayed for different reason. Despite we reached the gate ( through wheel chair assistance) along with 10 other passengers we were not let in. The gate was open and yet was refrained from entering. We were then requested to flight the next morning. Meal vouchers were provided but the hotel reservations were not made and took a lot longer to receive that. If Emirates knew about the delay and was certain the passengers will not be able to board the next flight shouldn't they have prepared these ahead of time?
Warm staff, very responsive service. Well furnished cabin and comfortable seat and amenities. Excellent onboard wifi connection and very large comfortable restrooms.
The 2 sockets near me didjt work i had my phone by end of the flight on low bat and had issues to book uber thereafter Electrical sockets should work if emirates does not allow batteries Baggage claim in zurich took very long
One of the female staff from the cabin crew, forgot to ask us about what we want to drink and focused more on other specific people rather than treating everyone politely. I asked her about the drinks to which she said oh I forgot.
Thay crew was so nice.Air hostess il ham was so nice.my mom was little scray with airplan turbulence she help us alot.
First time flying Emirates and business class. What a civilized way to travel, everything was wonderful organized and relaxing. Thank you for providing the best first impression!
The plane was very old and uncomfortable. Service was very slow!
Flight never took off. Boarded after multiple 30 minutes interval delays for hours.. then after an hour onboard, captain announce cancellation and back on the bus to the terminal with no information and everyone to fend for self.. Emirates did absolutely nothing to communicate either electronically or announcement. It’s unprecedented I know with the flood but lack of communication creates anxiety and extra pain for staff. Emirates should do better.. no supervisors monitoring floor and passengers abusing them which isn’t right but should Have had supervisors monitoring
The amenities offered in the Business class is far away less compared with other Air Companies. Emirates is going down in the competition pricing the same value as Qatar airways for example.
Flight was on time. Could have been a little more comfortable. Baby cried all night.
Easy check in The flight was a bit delayed but the crew and flight were excellent
Aircraft itself was ancient, and seat hardware was also very old and worn. Universal outlets puzzlingly only worked for Swiss outlet style. Some flight attendants were helpful and friendly, others were cold and distant. The boarding process was a mess. On the other hand, the food was excellent - best airline food I've ever had.
The chicken on the flight Boston to Zurich wasn’t very good. It was bland passable. Too much sugar in the Cole slaw. Cabbage is an amazing veg and can be much more crisp and alive. Flight attendants were Wonderful! Seats were a bit beat up but okay. In economy it was tight when the person in front learned back the screen became too close.
On time and my bag made it. My parents on British Air had their bag held/lost at LHR, so Swiss definitely won that contest.
There's no entertainment or food service. It was a good flight.
I’m still in Zurich because my British Airways flight was so delayed, I didn’t make the flight to Los Angeles yesterday.
Wonderful, i asked at front gate to change my seat up closer and they gave me a row with no one in it. Very kind of them as the flight was on the light side.
Crew is great and food is ok to good, but boarding is annoyingly slow, plane arrived late (this seems a repeated issue) and the plane is old with armrests which don’t fully rotate and entertainment which doesn’t accept external headsets and screens which don’t respond well to touch.
Flights on time and meals in plane would be greatly appreciated. On time flights is really important.
On time. Great service, friendly crew. Great food. Everything went without a hitch. We will not hesitate to fly Turkish Airlines again.
Bag service at Iad airport was not nice at all. They served economy class first unvip first. This happened many times with different airports
Cleanliness of seats, trays, storage pockets need more attention, but everything else was good.
Crew was good. Plane and seats were cleaned and good. Food and entertainment system was bad.
Excellent service and comfort from the moment you check in. Flight crew is hyper focused on making passengers comfortable and at ease. It’s like a flying hotel!
Movie selection was ok, but could be better. Would like to see greater selection of newer movies.
My whole body was paining after such long flight. Seats are small. Leg space is too small. Food is good.
Total chaos with baggage check in…..rude staff in Seattle. And faulty seating/entertainment systems. Unable to log in to WiFi desperate being a member. Kept on getting errors. Never again. Definitely not what’s expected from a Star Alliance member airline.
Sat in the air plane on the tarmac for over an hour with little info why we were sitting. Missed my connection to Houston and had to spend the night in Istanbul. The hotel was over an hour away, terrible and smoky rooms that smelled!!!
Everything is outstandingly excellent except the entertainment system that is old
Boarding staff at lahore airport corporate well. Thanks to that guy.
Was so disappointing. Business class with no TV, uncomfortable seats. Had much higher expectations.
My baggage was not boarded and is still missing. I was only carring one piece of luggage and that is misplaced now I am stuck at mumbai without luggage. I had an onward journey from here
Horrible. After paying for seats, I was cramped, my daughters legs kept hitting the seat in front, I had no overhead bin space and no help from stewards on board, the food was served cold, when asked for snacks was told to wait and never received any, the flight was cold with no temperature controls. Entertainment was outdated. I booked this through partnership with American Airlines but will avoid in the future.
The seat was like there is no leg space....there were no proper option for food in the airline. It seemed like the airline was at brink of bankruptcy. The crew was helpful except for a few.
Bad. Flight was very uncomfortable with narrow and shallow seats, very little food and water. I will not fly etihad again.
Overall mediocre experience. Check in was good. They're were discriminatory. They were not attentive, food choices were not vegetarian friendly. The food served was frozen.
My wife and I were upgraded to Business Class on our Dublin-Abu-Dhabi flight on the 22nd of January. Being served by "Mariyan" (not too sure about her name, she's from Tunisia) was the real highlight of our flight, she deserves to be working with etihad. We are looking forward to the next upgrade as we are flying back to Dublin on February 01, 2024. If I am not mistaken we have just reached GOLD status as Etihad Guests.
I WOULD ADVISE NOT TO BOOK YOUR FLIGHT ON KAYAK. THEY SHOW BETTER FARES AND AFTER I BOOKED MINE, I FIND OUT THAT IT DID NOT INCLUDE LUGGAGE. i HAD TO PAY $800 TO CHECK IN MY BAGS.
It feels like the seat did not have any cushion just plywood. The seats are so compact that I could not even move at all and I am slim. Just imagine someone else. Singapore Air and Emirates are far far better than this. Do not even travel for free. For a 12 hour flight sitting on a plywood is horrible experience and on top of that the person at checking counter at NY was worst and rude. Plus they charge arms and leg for everything. I think they would also start charging for belts and oxygen also soon. First and last time flying with Ethiad.
