The sleeper seats, the staff, and the food was truly delicious. I loved the mocktail options.
everything was excellent except for the meal on the fight from the Istanbul which was disgusting, the only choice of food available was pasta which was served frozen.
Our flight was delayed for one hour is their a credit?
Very nice and friendly crew. Boarding system can be improved.
Bad service and food was not good. Give very less food.
The first flight got delayed 1 hour and that made me miss my connection flight which made me arrive 6 hours later.
There was a Turkish Airlines employee sitting in front of us, we noticed from her conversations we witnessed with the cabin crew and the fact that she boarded business class. She was sat in 16A. Firstly she was talking loudly the majority of the flight with two other men, one of which was leaning over the seat in front of her. This was disturbing as they were talking loudly and we were not able to sleep. The 12 hour long flight turned into a nightmare, even the noise cancellation didn’t work for their chatter. Secondly she requested extra meals from the crew for her male friends. We believe the meals came from business class. They also took their e-cigarettes out and were caught the cabin crew, but no further action was taken. Sitting in economy and seeing this is extremely disheartening. Next time I will book Emirites, I don’t think their staff would be allowed to behave like this.
there was no veg food, they did not offer anything not Even bread,
There weren’t any gluten-free options for the snack that was provided. It was very difficult to get a boarding pass because we purchased through a third-party company. I had to get eticket numbers in order to prepare the boarding pass. You should be able to get a boarding pass with the booking confirmation number, but that would not work.
Our plane transfer in Instanbul was too tight. Our flight into Instanbul was 30 minutes late and by the time we got off of the gateway to the terminal they were already calling last call for our next flight whos gate was in a total different terminal. We had to run thru the airport and I have mobility issues. I do not recommend offering flight packages with this tight of a transfer schedule.
Good, however, I wish that the airlines would have delivered my delayed carry-on bag (checked in at boarding gate) to my hotel. I understand that various countries do have restrictions on such services.
Flight was late and has 12 hours transit time instead of 1.3 hours.
Excellent staff and flight experience. Would rather that I had upgraded to Premium Economy for extra space, but I will know to do it next time.
New and clean plane, lots of entertainment on IFE. Boarding was chaotic, maybe because of the size of the gate area. Plane arrived half an hour late.
J ai resté plus 5heures dans l attente du vol et je n'ai pas pu être à l'aise et le retards d'avion ça me dérange et c'était très dur journée pour moi malheureusement
Selling food instead of offering it as complementary with the excessive price, is pure greed and not comptitive at all.
Escale Munich: Changement de porte à 3 reprises et 10 mn avant l'heure d'embarquement de porte K à B soit 15 mn de marche intense. Stress
We were pleasantly surprised to get two meals during the flight that were pretty tasty. However, the seats in Economy are VERY tight for an international flight (10+ hours). It was hard to get comfortable.
Absolutely inadequate transfer at Munich airport. Lufthansa sold a ticket for a flight with 45 mins transfer, and your connecting flight is actually in a different terminal. In order to get to that terminal you need to walk 10 mins to a train station, take a train, and then go through passport control. All this in less than 45 mins (deduct 20 mins for boarding)? Madness.
The ground crew would not allow me to bring carry on. Sh on the plane while the seat next to me was empty and some of the overhead bins were available. I had to wait 30 mins for the luggage to arrive. There was no reason for it.
