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Pros: Food was good, crew was really helpful

Pros: The flight was excellent, and the team worked very well.

Pros: Both friendly and professional

Cons: All is perfect! They couldn’t be better

Pros: Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable.

Pros: All what you served !

Cons: Everything is okey !

Pros: I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!

Pros: The boarding, comfort and crew were excellent. Everything is very organized and professional.

Cons: I had a 12 hour layover in Istanbul. The hotel was great and I appreciated the good food and rest. However, it took nearly an hour each way to the hotel. I think it would be great if Istanbul airways cooperated with the Yotel so transit passengers could stay in the airport. They helped me to get a visa and they say it will be reimbursed, but all of those things took time when I was so exhausted after a long flight. Overall, it was wonderful to have that opportunity to rest and shower on a long wait, but it would be even better if it was closer and it was clear ahead of time that a visa would be needed.

Pros: Service was excellent. Technology was amazing. The people were Beautiful

Cons: If patrons were more respectful of other patrons & guidelines set in place. Thank You!

Cons: The crew never answer the calls when we call

Pros: Yes

Cons: All good

Pros: All the service.

Cons: nothing.

Pros: Some of the crew were friendly, certainly not all of them.

Cons: Seats were uncomfortable, food was subpar. Paid extra for a “twin” seat and after this experience I think passengers should be paid extra to sit here.

Pros: Service was excellent. Technology was amazing. The people were Beautiful

Cons: If patrons were more respectful of other patrons & guidelines set in place. Thank You!

Pros: It was crew amazing

Pros: The customer service, the seats were comfortable and the food was great

Pros: Food & entertainment system

Cons: Tight seats

Cons: New Istanbul airport requires kilometres to walk and then take a super crowded bus. Insane

Pros: The movies

Cons: Lack of crying babies and lack of sleep seats too close lack of comfort

Pros: Pilots were good, they provided a smooth ride.

Cons: Nothing better than other competitors (Qatar Airlines). Turkish Airport had poor washrooms and seatings (not expected from a European country). Flight from Turkey to Pakistan was without earphones, you had to beg for it. Less professional airline crew.

Pros: Yes

Cons: Them good

Pros: Crew was not very frindly and the Turkish airlines staff at Istanbul are not at all friendly and so rude. I will never recommend Turkish airlines to anyone.

Pros: Food & entertainment system

Cons: Tight seats

Pros: On time, check in staff was friendly and helpful

Cons: It's has become useless to order a special meal on THY, it is never there Economy seat space is extremely tight

Pros: The seats were surprising and comfortable and reclined quite a bit. The food was excellent and the people serving it was so nice

Pros: The crew was attentive

Pros: Nothing

Cons: Worst ever airline in the world charged me for Cary on bag $430 for weight 8.7kg from Oslo Norway to adiss ababa Ethiopia I recommend no one has to fly with Turkish airline poor customer service

Pros: The best airline

Cons: My above head storage was occupied with airline stuff. They boarded a little late and there were no separate lines for front and back of the plane.

Pros: On time, check in staff was friendly and helpful

Cons: It's has become useless to order a special meal on THY, it is never there Economy seat space is extremely tight

Pros: Service was excellent. Technology was amazing. The people were Beautiful

Cons: If patrons were more respectful of other patrons & guidelines set in place. Thank You!

Pros: The customer service, the seats were comfortable and the food was great

Pros: Flights out of Kabul are generally filled with less-experienced travelers, so Turkish Airlines did the best they could with a planeful of new flyers. Entertainment system had some pretty good choices.

Cons: There's a coronavirus outbreak going on. Just slow down, everyone. Take it easy. Slow down boarding. Slow down disembarking. Enable social distancing. Just slow down. We were packed into economy class, touched by every person walking past, bumped by every bag over every shoulder. Just take it easy. Let passengers try, even a little, to maintain a little social distance in economy class.

Pros: i like the food and movie choices.

Cons: Crew was little bit rude. They didn’t help me to find the spot for my carry on luggage.

Pros: It was crew amazing

Pros: it good but the food should be better

Cons: don’t know

Pros: The crew was great and friendly

Cons: How can you ran out of wine on a flight

Pros: The boarding, comfort and crew were excellent. Everything is very organized and professional.

Cons: I had a 12 hour layover in Istanbul. The hotel was great and I appreciated the good food and rest. However, it took nearly an hour each way to the hotel. I think it would be great if Istanbul airways cooperated with the Yotel so transit passengers could stay in the airport. They helped me to get a visa and they say it will be reimbursed, but all of those things took time when I was so exhausted after a long flight. Overall, it was wonderful to have that opportunity to rest and shower on a long wait, but it would be even better if it was closer and it was clear ahead of time that a visa would be needed.

Pros: The customer service, the seats were comfortable and the food was great

Pros: Excellent service . Good customer service

Pros: Baggage policy and amenities on board as well as the Istanbul airport as a connector.

Cons: Change the crew they were rude

Pros: Crew was not very frindly and the Turkish airlines staff at Istanbul are not at all friendly and so rude. I will never recommend Turkish airlines to anyone.

Pros: I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!

Pros: Nothing

Cons: Worst ever airline in the world charged me for Cary on bag $430 for weight 8.7kg from Oslo Norway to adiss ababa Ethiopia I recommend no one has to fly with Turkish airline poor customer service

Pros: Food & entertainment system

Cons: Tight seats

Pros: Baggage policy and amenities on board as well as the Istanbul airport as a connector.

Pros: Crew was not very frindly and the Turkish airlines staff at Istanbul are not at all friendly and so rude. I will never recommend Turkish airlines to anyone.

Pros: The best airline

Cons: My above head storage was occupied with airline stuff. They boarded a little late and there were no separate lines for front and back of the plane.

Pros: The boarding, comfort and crew were excellent. Everything is very organized and professional.

Cons: I had a 12 hour layover in Istanbul. The hotel was great and I appreciated the good food and rest. However, it took nearly an hour each way to the hotel. I think it would be great if Istanbul airways cooperated with the Yotel so transit passengers could stay in the airport. They helped me to get a visa and they say it will be reimbursed, but all of those things took time when I was so exhausted after a long flight. Overall, it was wonderful to have that opportunity to rest and shower on a long wait, but it would be even better if it was closer and it was clear ahead of time that a visa would be needed.