Daily cleaning, installation of cabin HEPA filters on flights from Singapore to Europe
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Singapore Airlines, Air New Zealand and Air France have all waived their change and cancellation fees on flights from Singapore to Europe. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights from Singapore to Europe.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 12h 30m
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Scores according to KAYAK customer reviews
Pros: "Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness."
Pros: "attentive crew. comfortable seating. good food options"
Pros: "Amazing aircraft! Amazing crew!"
Pros: "Food and being ontime"
Cons: "Seats are too hard"
Pros: "The crew was friendly and helpful."
Cons: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."
Cons: "Toilets needs air freshener as so many passengers use them."
Pros: "Crews were excellent. Luggage came out very fast. Flight was very comfortable."
Pros: "Because I was in the bulkhead seat - it was good."
Cons: "My first flight arrived 30 min late which meant that my 50-minute layover was tight. But instead of holding the next plane for us, they forced us to re-book on a flight leaving 14 hours later! I was not ok with this so I pushed the issue and they put me on the flight leaving 6hrs later. :-((((("
Pros: "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."
Pros: "Great service & very comfortable lie flat business class seat for this red eye flight."
Pros: "Boarding was very smooth."
Cons: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."
Pros: "Qatar Airways could not be described except a FIVE STARS airline. Great hospitality and respectful crew"
Pros: "So many carriers have cut back on so many things, our flight on Qatar Airlines felt like a throwback to the days when flying was enjoyable. Everything about our flight was better than we have come to expect from most other airlines. To highlight one surprise - the in-flight meals were high quality."
Pros: "Very nice aircraft , crew, and supplies"
Cons: "Flight delayed, so missed connecting flight and stuck in Qatar for 13 hours on top of a 22 hour regular flight schedule"
Pros: "Customer service"
Pros: "Good attention from cabin crew and good food"
Pros: "I am very pleased to travel with Qatar airways. Qatar airways and Singapore Airlines are the best companies."
Cons: "I was a little bit annoyed with the staff at the Doha airport at the boarding gate because she did not let me get in to boardin in priority even though with my privilege club card, I do have to insist after the call for zone 1 to proceed for boarding."
Pros: "Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks."
Cons: "The wedsite for Qatar could use some work."
Pros: "Good movie selection, very friendly crew"
Cons: "I was unable to get my food preference on line days before my trip. It kept telling me to try again. Fortunately the staff was very helpful when I got on board and were able to accommodate me. I hope not to have that same problem on my return flights"
Pros: "price, comfort, food"
Cons: "arrived late, causing connection stress"
Cons: "they need to do family section"
Pros: "Food was good. Quick response to call"
Cons: "Toilet wasnt clean enough. Not offered water regularly"
Cons: "They cancelled my trip"
Pros: "The entertainment was good without any hiccups"
Cons: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"
Pros: "La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad"
Cons: "Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda"
Pros: "Plane, crew, boarding"
Cons: "Coach class is not for long haul flights"
Pros: "Flight was very comfortable and a pleasant ride"
Cons: "food service could be a bit more prompt"
Pros: "Friendly crew, good entertainment options"
Cons: "Nearly empty flight and twice got assigned seat in very front with screaming child. Going had to move to nonreclining seat after 1st 12 hour flight. Assigned last seat in plane going even though short layover - had to run after 12 hours on plane since got last bus to terminal and waited, waited, waited for final passengers, not fun. Way back flight changed and no accomodation made (a lounge, room, anything) for 7.5 hour layover "you'll just have to hang in there" in middle of night even though others on my tour with same issue in dubai got a room included. With added stress of going through qatar which i booked because of longer layover so wouldnt miss connection just before political decree announced, i will do anything to avoid qatar again despite the very friendly crew. And having to wrap my camera equipment to check it, get extra insurance, such a pain."
Cons: "We were packed like sardines, it was very uncomfortable. And, by the time they got to me, they were out of the fish I wanted for my meal."
Cons: "very upset about fee i was charged for overweight luggage, and the unclear wording on their sites baggage allowance rules."
Pros: "Good service, good entertainment options, modern aircraft"
Pros: "Food and entertainment"
Cons: "There was a rude counter staff when we checked in in Singapore."
Pros: "Exceptional Service Great Food New Planes Overall excellent"
Pros: "Crew is very helpful and friendly. Camecthrough with drinks at good pace. Check in very smooth"
Cons: "Food - very mediocre and felt like each meal was similar"
Pros: "Excellent service everyone was generous"
Pros: "The airplane was spacious."
Cons: "The omelette was too tough."
Pros: "I slept most of the flight and awoke to the smiling faces of the flight attendants."
Cons: "Long time to check in. Not the airlines fault. Passengers had so much luggage, I didn't think the plane would leave the ground. There should be a line for people who travel light."
Pros: "Everything was taken care of and I never had to worry. I felt well treated, important, my things were taken care of and respected, the plane was clean and had great in flight options for food and entertainment. The staff was respectful and nice."
Cons: "Was denied boarding."
Pros: "Friendly crew Good choice of food and beverage"
Cons: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"
Pros: "Great service by the flight crew! Friendly and competent. Food is decent but not quite up to Emirates. Kudos to QA for investing in the A-350. Quiet and comfortable."
Cons: "The headphone jack on my entertainment system was defective."
Pros: "Food is palatable. Crew are acommodating"
Cons: "Many of the films have no English subtitle"
Pros: "I was promised Wifi on all flights when I called customer service and I was frustrated I only had it on 2 out of the 4 flights ... And the connection was bad. I needed to work and planned on it after I heard the wifi was available for purchase."
Cons: "Did not like there was no wifi when I was told there was. The food was good and the service as well... It was comfortable !"
Cons: "Flight was delayed"
Pros: "The food"
Cons: "My seat did not incline"
Cons: "Flight got delayed and missed short connection in Doha. Had to fly to JFK instead. No compensation."
Cons: "Being on time"
Pros: "Great staff"
Cons: "Food and service about drinks limited unfortunately"
Cons: "why did they take my blanket and headphones 1 hour before we land?"
Pros: "The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water"
Cons: "Less confusing controls on the equipmentl"
Cons: "I am an Emirates skywards member and I was placed in the middle seat when my preference on Emirates and Kayak is an aisle seat. After boarding it was explained to me that I couldn’t move to an aisle seat even though more than one seat was available. I asked to pay or to use miles I have accrued."
Cons: "Scrambled eggs breakfast was more like a mousse and had no texture"
Pros: "Crew was amazing and meals were perfect."
Pros: "In flight entertainment was excellent"
Cons: "My first flight the seat was towards the back and was smaller than others."
Pros: "A380s are good aircraft. Emirates entertainment is second to none ."
Cons: "I'm the first leg 777 aircraft sat towards the back and my window seat was smaller than most seats. I had 1 hour 25 minutes connection in Dubai . But it was a VERY. Long walk from C3 to B14 . By the time for of the plane and reached my connecting gate t8gey were already boarding . Dubai is too big"
Pros: "Crew were excellent"
Cons: "The TV was small and poor resolution and brightness. Also no USB power at my seat."
Pros: "-Crew were nice and friendly -Aircraft had nice new business class products -Food was good -Lavatories were good -Great entertainment system and selection -Air ventilation over seat -High walls - good privacy for window seat -Intuitive buttons and menus for controlling seat and entertainment system"
Cons: "-Seats were in a high-density 2-3-2 configuration on a 7-hour flight -Narrow seats -Limited storage space near seat -Could not figure out how to use wifi -Boarding announcement was made late"
Pros: "Friendly staff at boarding and on flight. Very attentive."
Cons: "Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given."
Cons: "Far too low temperature settings"
Pros: "Crew were more friendly from Dubai to Sydney than on other Emirates flights."
Cons: "Screaming kids for whole 14 hours!"
Pros: "I definitely love Emirates' use of the A380 as it is more spacious and therefore offers a more comfortable ride. It also helps that their cabin crew were accommodating and the services offered onboard were good."
Pros: "What I like is the food served, the entertainment, and the toilet."
Cons: "What I didn’t like is some of the stewardess attitude wasn’t really good, they have the grumpy face throughout. My seat, was unable to push back, the button was gone."
Cons: "flight was delayed for 4 plus hours after they started the boarding process! food was ok."
Pros: "Need a little more leg room. Staff made sure the toilets were clean."
Cons: "No footrest."
Pros: "Good selection of movies and special menu for the festive season."
Cons: "Slight delay on the tarmac."
Pros: "No commutation no help for transit"
Cons: "I am a women no help first time fling with them"
Pros: "Very clean. New fixtures nice screen"
Pros: "Flight was quite empty and boarding was swift and easy."
Pros: "Good inflight entertainment"
Cons: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"
Pros: "Comfortable seat, even in economy class. Very quiet engine noise. Extensive in-flight entertainment. Attentive crew."
Cons: "Boarding experience was cumbersome and overly complicated. After going through the whole security screening process to enter the departures area (I boarded in Singapore), the whole security process is performed again to get to the gate. Why do I and my carry-on luggage need to be checked twice? Once at the gate, all passengers are herded like sheep into an area that has insufficient seats for the number of passengers, so many are left to stand or sit on the floor. If the airline wants to use a plane that carries 500+ passengers, then use a gate that can accommodate that number."
Pros: "Nice airport"
Cons: "It took Emirates a while to let passengers out. 1 hr layover is just barely in enough, expect to run or fast walk to connecting flights. Not organize when boarding aircraft."
Pros: "The food and service. Toilets are clean"
Cons: "Should watch on how many beer/champagne the steward serving to the customer as we had an old man who is super drunk sitting beside us and keep asking for more. Should also include toothbrush for our overnight flight as we reached Melbourne in the morning."
Cons: "Bad seat"
Pros: "In flight meals were quite good. In fact, I would order the smoked chicken salad if I were in a restaurant. Service by cabin crew was excellent as well. Courteous, friendly and knowledgeable$o."
Cons: "In flight entertainment could have more recent movies."
Cons: "Seat a little uncomfortable even with mattress. Food not great."
Pros: "Crew were lovely"
Cons: "Insufficient vegan option"
Cons: "Entertainment system was older version than the flight to Dubai. Also less legroom in this model 777"
Pros: "The plane were newer. Larger monitor."
Pros: "Everything was excellent. Emirates is a quality airway."
Cons: "THe Entertainment system did not work. which meant no tv, info or seat adjustment. this was in First Class. horrible"
Cons: "The touchscreens on the 777s were a bit unresponsive."
Cons: "Very bad change process, through vyaname It was impossible to change the flight although it was 5 days earlier And wr missed the flight"
Pros: "Upgraded to Business Class. On a A380 its really significant."
Cons: "The crew was abit too talkative during non-service."
Pros: "Food was ok"
Cons: "Smallest leg room ever"
Pros: "The in flight entertainment and food was enjoyable. Overall service of the crew was excellent."
Cons: "The flight was delayed ~10 minutes boarding and I would have appreciated announcements to update the passengers with what was going on / the status of the flight."
Pros: "The food was great. Flight attendants were nice and polite."
Cons: "Flight 123 Dubai-Istanbul was cancelled due to weather conditions in Istanbul. Emirates put us on a new flight, we were waiting in queu for 30 min, and my queu wouldn't move because of one passenger. I asked the person in charge, if it will take another 30 min, I should go to another queu (because the other two queus already finished with lines up longer. ) the guy said nothing. I was next in line and when my turn arrived, I asked for a similar seat or something at the window, he give me an angry look and give me seat 50B on EK121. That is the last seat next to the toilet. I adked him to change and give me somthing else because I have medical condition and easily get nauseau if I sit toward e end, he said, that is it ma'am. I repeated to him my request and medical conditon, he turned his face away and said next person in line! There were at least 50 more passengers booked after me and 50 more seats available, he intentioanlly gave me the seat I asked not to be given just because while standing in line I asked him, why the line up hadnt moved an inch in 30 minutes. This is a very un professional behaviour and unacceptable behaviou. I had never before had such uncomfortabel flight in my life. I had nauseau during the whole flight!"
Cons: "The crew was very impolite."
Cons: "My baggage was ripped and the material inside was damaged. Never expected that from Emirates."
Pros: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
Cons: "Baggage took almost 2 hours to get out at return destination"
Cons: "No information re cancelled flight, board at Dubai indicated flight delayed with no time or boarding gate. Over 300 people at Emirates / Qantas customer service desk and 2 operators. Only found out that the flight may be cancelled from an email from kayak. Eventually got on a flight 6 and a half hours later. When leaving the board still said ek5101 delayed. I am sure if left up to Emirates / Qantas we would still be sitting at Dubai looking at the board."
Cons: "The flight was little crowded but over all it was OK the food service was late and meal was delivered one hour late"
Pros: "The media system was great. I enjoyed the food and the crew was very nice."
Pros: "We love Emirates. The previous flights and crew have been amazing. Most likely due to the plane only being half full. However the service, food, comfort and entertainment are the best I have ever experienced. The staff when able are more then helpful. They are friendly and engaging. The baggage allowance is amazing as well."
Pros: "Variety and choice of media entertainment was superb. Enjoyed the food and service."
Cons: "horrible dry croissant for breakfast"
Pros: "Food was good ."
Cons: "Didnt turn on the AC until were in air, implying that everybody was sweating for 30min from boarding to ip in air. Crew refused Green Tea, saying it is only offered in Business class"
Pros: "The crew was very accommodating"
Cons: "Entertainment system was old and with few choices"
Pros: "We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above."
Cons: "Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time."
Cons: "Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri"
Pros: "Crew was very courteous and helpful"
Cons: "More leg room"
Pros: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Cons: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."
Pros: "Leg room always an issue. Crew really great."
Cons: "Gluten free option"
Pros: "Everything was perfect."
Cons: "service was least friendly at this part of my flight"
Cons: "Seats are too cramped for an international flight."
Pros: "Nice cabin, clean . Friendly crew"
Cons: "The temperature on this overnight flight was sweltering Legroom was poor"
Pros: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Cons: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."
Pros: "Spacious Aircraft, nice business class, friendly crew, punctual flight"
Pros: "Crew was great. Ice cream was fun. Swiss chocolate was a nice surprise!"
Cons: "Short flight with no entertainment, no means to charge devices."
Cons: "first baggage should be free.....as people travel with 15-20kg hand luggage"
Cons: "Too hot on plane, despite several requests to turn up air conditioning. Would be nice if pilot gave a few more updates as to why we sat on the tamac so long."
Cons: "That it wasn’t a flight to Denver"
Pros: "The view out the window."
Cons: "Delayed, no leg room. No refeshments."
Cons: "Kayak sold me a “lite” ticket on Swiss, but never mentioned that it didn’t include baggage. Even though Swiss is Star Alliance they didng count my Star Alliance Gold status for free bags and didn’t offer an upgrade. Zurich was incredibly hot and the airport didn’t have air conditoning anywhere. The boarding was worse than Ryan Air. The plane was okd and super uncomfortable. staff was rude and not at all helpful. Swiss is definitely a budget air line!!!!"
Pros: "Good food"
Cons: "Economy seats in business. Also baby strollers took ages to come out at Heathrow, should have come to the door, but instead came at baggage claim about half an hour after our baggage, so pretty poor service in that aspect"
Pros: "Friendly Crew , modern and spacious aircraft B777"
Pros: "Chocolate is a nice touch. Snacks (sandwich) was actually good."
Cons: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."
Pros: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"
Cons: "French unions"
Cons: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"
Pros: "Nice breakfast treat and chocolate is always appreciated"
Cons: "Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find."
Cons: "I couldn’t take it. To travel to pass through Canada you need a Visa"
Pros: "The service of snacks during the flight. My suggestion to change seating was followed by a adequate replacement. I think I will add sparkling/distilled water to my list of water choices."
Pros: "good entertainment system, modern aircraft , friendly and competent crew"
Pros: "Legroom is too little"
Pros: "Fast journey despite a short delay it arrived on time."
Cons: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."
Pros: "Great entertainment system"
Cons: "Leg room space was a bit restricted compared to what I am used to"
Pros: "I was placed at the very last seat because of a mix-up of tickets, then had to change twice because some people didn't like their seats. Sitting next to your spouse is logical, but best to provide the ability to select seating ahead of time."
Cons: "Landing. Very rough"
Pros: "The Swiss airline bit was about an hour late. Weather etc. But such things happen. The flight itself was fine. They even served food and a beer."
Cons: "The queues at Heathrow for passport control were long. The non-EU q was awful. Luckily the tube was running all night on those lines we needed."
Pros: "Your crew is amazing."
Cons: "Had 1 day for quick trip to London. Two hours through security In Geneva and 4 hours late arrival on Swiss at LHR. I can tell you this, the Geneva Airport and Swiss DO NOT run like Swiss Watches. They both get F's."
Cons: "You charge the ticket and my reservation wasn't there!!"
Pros: "Crew were perfect food was fine"
Cons: "Seat was terrible. 44g is one of the worst seat ever. No place for the my legs..."
Cons: "My luggage being lost both from Toronto to Zurich and from Zurich to Toronto. Air Canada took nearly 4 days to get my baggage to me in Toronto, as a result of which I was unable to attend a funeral in Chicago. I was lied to over and over by air Canada. The entire experience was horrible."
Cons: "When I booked the flight I thought it was El Al so I did not order kosher food (as all El Al food is kosher). I only found out later that it was Swiss Air and I was unable to get a kosher meal."
Cons: "Even one member of the crew was not very nice with my young daughters."
Pros: "Crew was very nice"
Cons: "Make sure they check the flight before they make passengers aboard like my seat, I had to travel for 10 hours in same position & even flight attendants couldn't help because the flight was packed I understand but I did suffer"
Cons: "Same comments as above."
Pros: "The food was delivered fast. The meals were delicious, especially the chicken and polenta. I also appreciated the ice cream and I enjoyed the selection of movies and television. I also appreciated the map and trip information display."
Pros: "that they had new movies"
Cons: "the leg space is non existent, few of the seat dont even recline meanwhile some recline more than normal"
Pros: "Friendly cabin crew"
Cons: "Again, boarding was chaos. No special boarding for star alliance gold member."
Pros: "Not much"
Cons: "Most uncomfortable seats/Bed. tray table hard to come out. no one answered the bell. Old movies (same 2 yrs ago). 1st meal OK, not great. Second meals not good at all. They should learn service from Lufthansa/United or Emirates. Very Disappointed."
Pros: "Overall good value for the price paid. The service is great and friendly."
Cons: "The entertainment system needs some improvement and upgrade."
Pros: "Everything was excelent"
Cons: "New Istanbul airport requires kilometres to walk and then take a super crowded bus. Insane"
Pros: "Flight arrived on time."
Cons: "Boarding was unnecessarily chaotic."
Cons: "Every thing was good"
Cons: "The online check in wasn’t possible so I wasn’t able to choose my seat."
Pros: "Crew was outstanding. Plane was spotless. No nonsense and lots of nice people working for the airlines."
Pros: "Good food, comfort seat"
Cons: "Crew skipped my row when giving food and didn't realize until I came and asked. None of the crew showed their apology"
Pros: "Nothing much to shout about this flight. It got there safely?"
Cons: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."
Cons: "The seat at the back of the plane does not go down"
Pros: "The entertainment was good"
Cons: "We asked for special meals and they told us they only had one type of meal on board"
Pros: "Both flights on my round trip from SFO to IST, we’re decent and as comfortable as can be expected. Kudos to a great staff. The food was decent, and the complimentary comfort kit was a nice touch as was the cologne spray in the bathroom. Tessekur Ederiz!"
Cons: "The 13 hours of flying! Lol, that’s just part of the deal when flying, I dont Have anything to complain about."
Pros: "Super staff"
Cons: "Bad WiFi connection"
Pros: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Cons: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."
Pros: "Everything is included! No extra fees!"
Pros: "The food was decent and they seem to want to please."
Cons: "I always try to avoid the airline because they keep the cabins so uncomfortably hot. No matter how many clothes you take off or complain it is like a Turkish bath. It is torture."
Pros: "Excellent respect of timing : check in , take off and landing and delivery of luggage. Crew professional and quicly available Connecting flight was possible thanks to respect of time. I have tried number of companies I can tell Turkish airline is committed to time and staff are well organised and professional."
Cons: "Seats were uncomfortable in this kind of plane. As we were doing a connecting flight we were also tired."
Pros: "They allowed me to change my flight for free because I could not get a visa to Turkey. Thanks!"
Pros: "Boarding was smooth. Staff friendly. Great selection of movies."
Cons: "Dinner was really poor experience. However I guess it is a matter of taste (pun intended)."
Pros: "Excellent customer service, crew always helpful and glad to please."
Cons: "Atatürk airport link too confusing and decreased my flight experience"
Pros: "The food is great and so is the entertainment system."
Cons: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."
Cons: "This flight had 10 hours layover at Istanbul. Air line did not provide no hotel. Definitely I would not recommend anyone to take this types of flights with long layover."
Pros: "Service is good as well as food."
Cons: "The space. The transatlantic leg was awful because the space was really limited. From IST to my final destination the leg room increased"
Pros: "I landed SAW airport with another operator. Turkish airlines should have simply waited for me as my reservation with them starts in SAW airport. My previous operator sent my luggage to SAW as final destination, which means i have to cross passport control, collect my luggage and start the check-in process; given the time window between the flights, that was simply impossible. TURKISH AIRLINE's ground staff - transit team of SAW airport - Made it happen! I was requested just to wait, then they confirmed transferring the luggage and gave me respective tags! landed CDG - Paris to find my bag safe and sound :)"
Pros: "Went smoothly!"
Pros: "Smaller aircraft but better seats, comfortable"
Cons: "The air conditioner stopped working it was in incredibly hot on the aircraft cabin"
Cons: "no USB chargers!"
Pros: "I liked everything in general . I had the assistance on time from the airport that you asked for me . I was asist from a person to abbord the plane and when I came to Paris and took me to get a taxi"
Pros: "Food is excellent."
Pros: "Nothing in particular"
Cons: "The food service was really bad. Not happy with the meal choice."
Pros: "The staff were attentive to the passengers."
Cons: "The food needs to be warmer."
Pros: "Service was ok"
Pros: "Luggage left in Istanbul due to short connjection was delivered to my home the same evening. Check in was simple and quick."
Cons: "Seats too close together on A330 airplane, entertainment console difficult to use and flight attendent did not have patience to explain how to use it, ran out of main course and remaining chicken course was too spicy to eat, flight from Singapore was delayed in takeoff making it very difficult to make connecting flight,"
Pros: "see above"
Pros: "good food, offer different drinks, good service and polite, The take off and landing were so smooth."
Cons: "all movies offer subtitles, can't turn off which some people might feel disturbing"
Cons: "First let me tell you that when I booked a flight to Istanbul from Brussels, I booked, so I thought, the airport called Istanbul Ataturk with the initials of IST. What I got was SAW after I paid for a booking that said IST. Sabina Gokcen is one hour away further on the Asian side of Turkey. I did not want this airport! There was nothing I could do about this but bite the bullet & accept what I got since I was not allowed to have any corrections made after paying for this ticket. I am highly disappointed with Kayak. The first time you have disappointed me greatly!"
Cons: "Got lucky to be alive after the flight"
Pros: "Blankets, pillow, being served food and drinks regularly on a long flight, great choice of new movies."
Cons: "Touch screen did not always work."
Pros: "On time"
Cons: "Had to wait 1 week for the money to be unblocked which affected my vacation"
Pros: "Comfort Movie Selection Friendly Hostess Thoughtfulness"
Cons: "Seat was small and squeezy. More variety for food needed."
Cons: "They left my bagage in Estambul"
Pros: "Almost all"
Pros: "no individual tv screens. only 1 container of orange juice. BUT the stewards was really lovely when I told her I was allergic and made me a plate of fruit."
Cons: "WOULD NOT TAKE TURKISH AIRLINES AGAIN IF MY LIFE DEPENDED ON IT. I took a flight from JFK to Tel Aviv, with a a layover in Istanbul. Turkish delayed my first flight by 2 hours, which caused me to miss my layover, and the next flight from Istanbul to Tel Aviv was not until the next day. They made me pay for a visa to get into Istanbul, took me to a hotel about 30 minutes from the airport, and then did not serve me any food for dinner. The Istanbul airport was a mess, the flight attendants and everyone working for the airline was EXTREMELY UNHELPFUL. Then on the return flight, they changed the time of my flight at the last minute, which caused me to almost miss it. On top of that, they lost my baggage and took a week to get it back. DO NOT EVER FLY TURKISH, YOU WILL REGRET IT."
Pros: "The fares were cheap and there was no mistaking we were in economy class: the seats were relatively uncomfortable, and the cabin seemed a bit out-of-date. BUT: for being economy class, legroom seemed above average. The food service was amazing, and cabin crew was incredibly attentive and friendly. I will absolutely look to fly Turkish Air in the future!"
Cons: "The worst part of the trip: other passengers. Some of them were pretty pushy and aggressive, while others had somewhat dubious standards of personal hygiene."
Pros: "Attention & willingness to help. Very pleasant flight from start to finish"
Pros: "A three hour flight and they gave us a very nice meal and beverage selection. Never happen in the U.S. unless you are flying first class, and even then they wouldn't exceed Turkish Airlines. When did you last have metal eating utensils with your meal..... if you even got a meal. Plus multi channel seat back entertainment on a three hour flight. I wish the U.S. would open domestic markets to foreign carriers."
Cons: "Really tight seats. Almost impossible to eat your meal."
Pros: "Entertainment, comfort"
Cons: "Wireless not working, some of the fight staff seemed like thry didn't want to be there"
Cons: "My food was allready open. And the flight attendant who gave it to me was ride throughout the plane ride. No USB. :("
Pros: "terrific in every way; precision, kindness, style, food, great atmospere"
Cons: "Better boarding and entertainment"
Cons: "Seats in economy were very uncomfortable, almost no cushion in any of the seats or the seat backs. Would not recommend Lufthansa for long haul."
Pros: "The aircraft was barely half full."
Cons: "Delay due to fog at LHR, but this is not the fault of the airline"
Pros: "Flight departed on time. Crew were friendly and efficient"
Cons: "Boarding seem to be chaotic, no boarding by group or seat number."
Cons: "Will never use Lufthansa again"
Pros: "As previously stated hated having to go through security again"
Cons: "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"
Pros: "The crew was friendly. The seating was ok but dirty floors"
Pros: "Very Organised and punctual"
Pros: "Pilot kept us informed throughout the flight."
Cons: "Onboard services."
Pros: "Everything except delay"
Pros: "Free drinks"
Cons: "Plane land on time"
Pros: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Cons: "Ground staff poor customer service"
Cons: "delay could be complimented by faster speed"
Pros: "Very friendly crew, great seats in economy with lots of legroom."
Pros: "The flight was adequate."
Cons: "Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour."
Cons: "1hr 20 minutes late"
Pros: "great over all experiance. Don't let the other negative reviews put you off"
Pros: "The Lufthansa app provides updates on plane status and gate number, etc."
Pros: "Everything. The staff were absolutely lovely, the brand new fit out of the 777 is excellent and modern, the entertainment was great as was the food. Overrall really impressed."
Pros: "The meals were very good!"
Pros: "Did manage to get priority transfer which I requested from Dubrovnik but was told. “We do not do those”"
Cons: "Rest of the flight was bearable nothing write about. Typical cheap alow cost flight"
Pros: "The change in seat to middle seat, different row for my wife and I was enough for me to think again about a ticket with you"
Pros: "See above"
Pros: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Cons: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."
Cons: "Absolutely perfect."
Pros: "The staff were all super helpful and friendly! Pleasure to fly with!"
Cons: "4/4 flights with involuntary stop-overs were delayed, causing 4 panics and 2 missed flights. Given their proclivity for busing passengers to distant planes in Herman efforts, a 50-minute allowance for changing planes, when added to the frequent Kate departures, is just not sufficient. They should acknowledge it and sell only flights that allow for 80-90 minutes in the airports that are so woefully managed (eg, Frankfurt and Munich). It’s back to BA for me!"
Pros: "the on time scheduled departure"
Cons: "the long complicated walk to terminal"
Pros: "All the staff were friendly and the complimentary food and drink snacks was lovely."
Cons: "Our flights were delayed both on the way there and back"
Cons: "Cos it's terrible on lufthansa"
Pros: "DID NOT LIKE MY LUGGAGE GOING MISSING! IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Cons: "DID NOT LIKE MY LUGGAGE GOING MISSING. IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Pros: "The seats and space was ok. Exit from the plane was directly opposite the passport machines and the exit."
Cons: "The flight was very late leaving meaning I arrived in London over an hour late! With knock on problems!"
Pros: "Usual good service for economy class on this airline"
Cons: "Refusal to board as our flight was a few minutes landing"
Cons: "None of the flights arrived on schedule. That caused other problems. Overall the trip was terrible. Not sure if I will fly lufthansa again nor recommen."
Pros: "Darned site more comfortable than the first leg of the journey."
Cons: "Tell your passengers they need hiking boots to get from main concourse to B terminal!"
Pros: "Staff was very friendly and caring."
Cons: "No entertainment and half sandwich with some cookies was the only food we got."
Pros: "They held the gate for us as we got there about 14 minutes before departure."
Pros: "Clean, friendly environment, friendly staff, even though a bit bossy, but that's the German way (which I am too)."
Cons: "Little space. and NO WIFI. This is really no longer adequate in 2017. In the US, practically all domestic flights have wifi now."
Pros: "787 seat spacing (a UA plane, not LH)"
Cons: "Took first available train , arr. Freising at 9:50. Arrived at Terminal 2 by bus ca. 10:25. I am handicapped and a slow walker, so I got to departure floor ca. `10:40. Waited in line at self-serve check-in; found out that it does not have ability to process numbers (for US address). Attendant was not helpful and nasty. She told me me to go to the regular check-in line, where I waited another 45 minutes. None of the 3 "help" personnel standing around when approached managed to tell me that there was a special counter for handicapped persons. The one at the express self-check-in refused to give me her lasst name or any form of ID (first name Sophia). After waiting an additional 15 minutes for a wheelchair, I was deposited in a waiting area, where a second wheelchair arrived after another long wait. Told me I might not make the plan (I did). Overall a very unpleasant and nasty experience. With the exception of the very nice lady (Mrs. Ilser?? ) who checked in my luggage, none of the other 3 persons at the express and regular check-in spoke decent German or English, and none was helpful (Go there, wait!!!) Barely made the plane in MUC, Heathrow turned out much better than the touted German efficiency. Please forward to Lufthansa customer relations. Dr. W. Hartwig"
Pros: "Crew was great"
Cons: "The flight was late, They kept us in the plane for 20min And bagages are delay...."
Pros: "Check in process was simple and efficient. The crew on the plane were polite and friendly. Flight arrived early."
Cons: "Boarding was a little chaotic. The sandwiches offered were extremely dry."
Airlines flying from Singapore to Europe have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Singapore to Europe
Masks required on board, masks provided on flights from Singapore to Europe
Social distancing seating
Middle seats unavailable to book on flights from Singapore to Europe
Testing for antibodies, testing for symptoms for flights from Singapore to Europe
Waiving of change fees. Search flexible flights from Singapore to Europe