a longer gap btw the supper and breakfast would have been better - felt like the sleep was way too fragmented on this red eye flight
The quality and the quantity of food was terrible. I was starving to death at the end of the flight. Used serve 3 meals long time ago, now reduced to 2 meals during the 17 hours flight. Never offered wine or tea to us. We have to ask . Extremely hard to get the attention of the flight attendants. They intentionally ignore us to minimize the service. Bathrooms were dirty
SQ is a market leader for good reason and its 787 this time was actually comfortable and the service top notch as always.
Fast and efficient flight. Wifi worked well. Food selection could have been better
Never book through Kayak. They can offload booking to third parties that are completely horrible.
I loved the full Taylor Swift selection but felt that the other selections were limited, didn’t span the popular music eras nor a wide enough range of music genres. BUT the seat and bed were GREAT (it was wide, long enough, had great storage, firm enough to uphold body postural comfort). Outstanding crew and really great food - gourmet innovative dim sum breakfast so different from the boring standard fare offered by many other business class products.
Crew is excellent Wifi needs to be improved in order to connect to the internet.
First time flying with Singapore airlines and I’ll give them two thumbs up 👍 👍
I find it was a bit hot before take off. If there is a way to improve the airflow it would be great
Excellent service. I pre-ordered gluten intolerant meal and they handle it with care. They served me my meal before other people's to avoid crossed contamination. Thank you 🙏
Comfort and customer service from most if the crew was great. The crew reassigning passengers should consider the presence of infants when reassigning seats. Unfortunately a couple of oversized passengers were relocated next to us, making this segment a bit uncomfortable, as there was not only extra leg space required. I ended up swapping seats with my husband so our baby wouldn't be impacted. My husband travelled quite uncomfortable as the reassigned neighbour shoulder and arm ended up on my husband's seat
The lounge staff at reception were inefficient and robotic. Boarding process was chaotic at the gate with no priority for business and first. At arrival into Dubai, no upper deck door . Food option and quality for this flight was awful . Thankfully the bar is always good.
Good food and staff. Flights were delayed making catching the connecting one tough with no time to stretch in between
The boarding experience was worst ever. Single aerobridge used for boarding and deboarding which led to lot of chaos. Food options were not great. First flight delayed by more than 3 hours which led to missing of the next flight we were stuck at Dubai airport by more than 6 hours
Good but needs to improve cleanliness Coffee serve cold Needs to raise standard serving food Otherwise good
More leg room and comfortable seats at least for long flights
Had the salad which tasted awfully spat it out but still got food poisoning 1 after running to toilet crew would not let me sit near toilets I was stuck in window seat
More space all around is practically essential on long international fights, and Emirates definitely delivers. But food selection and taste was only average. Otherwise, the flight was smooth and the cabin crew service was fine.
My parents travelled through emirates for the first time. They were happy with the service provided and the travel.
Excellent food and beverage Excellent cabin crew Live tv could be better
The crews are always great. The plane is a little long in the tooth, but landed on time. Second flight with TA this holiday and I’m impressed
Entertainment was good. Flight was delayed, nearly missed my connecting flight. The gate was changed on several occasions. My luggage did not arrive on time and had to leave without it.
The only hiccup was a change of plane and the resulting delayed departure, otherwise everything was more than OK.
Flight Singapore - Istanbul was perfect. Flight Istanbul - Sao Paolo - Buenos Aires was really good but there was a big delay in Sao Paolo (Brazil) due to a problem with the ground staff and not related to Turkish Airline. Overall a very good and solid experience
The in flight entertainment was very good but unfortunately I feel they could have been more attentive to the customer. This is saw on all my Turkish airlines flights , besides dinner service you never really saw the attendants.
The fully flat bed in business class on the 777 is a little narrow, and the 2-3-2 configuration is now dated, but otherwise a comfortable and pleasant flight. It’s hard to beat the value too.
Temperature in plane in both segments was warm. Otherwise, great experience
This time around, I felt that the crew wasn’t very professional. Speaking / laughing loudly and rushing through service.
Not a good experience from Lagos was very terrible paying for one extra bag is #403,600 in dollars is $331 which is too high and when get to Ny I don’t receive my bag till 2nd day some of my stuff was damaged am not really happy with Turkish Airlines very poor services.
I canceled this flight after turkish airlines did not provide any consideration for a death in the family while in Singapore
The seat cushions are absolutely lacking, not sure if they know the passengers are traveling for 14 hours straight, but the padding made our back and butt ache like crazy. The entertainment console had its own problems, either the headphone jack wasn't working or the power outlet via usb or ac outlet was not working. Not to mention the seat handles were not adjustable in some planes in the middle or on the aisle. Qatar/Indigo may be operating a very old fleet of planes to make as much profit as possible, but passengers may not be following them for long, should this treatment of its customers continue. Qatar/Indigo, wake up and do it right by your customers, or they may not be your customers anymore.
All good. Over four hours flight if provided snacks like Qatar Airways would be better
It was ok, not much more can be said, as long as airlines/aircraft manufacturers insist on cramming in as many seats as possible....best of a bad situations, seats are simply too uncomfortable to sit in for more than a few hours. Lack of flexible headrests not a help on long overnight flights either.
They didn't board by zones and it was a free for all. The 16 hour flight was the most excruciating experience of my life and the seats were TINY... with no leg space and my feet were swollen immediately. The food was so bad it was inedible.
Doha airport is huge , takes long time to reach gate .
They shld provide food. Between food they are giving 10 hours gap which is toooo much
The boarding process was unpleasant. We had hardly any checked baggage, but they insisted on weighing the cabin baggage. While the weight of our cabin bag was well within limit, it seemed petty! The food was pretty disgusting. I had such awful food on the way over, that I brought some snacks of my own for the flight back. Glad I did. Qatar was consistent in that food was just as terrible on the way back as it was on the way over. The flight attendants were super-nice, though. If I had an option I would not take Qatar Airways again.
professional crew god service good entertainment need choices for diabetic meal
Plane was clean, bathrooms were clean. Staff were very polite. Coming from Air India it was a welcome change.
Food, entertainment and blankets are minimum requirements for an international flight with a duration of 3+ hrs. None was in this flight and very dirty bathrooms on the top of it.
The cabin crew were kind, helpful, and polite. However, my flight from Abu Dhabi to Frankfurt was delayed, causing me to miss my connecting flight. As a result, my journey was significantly extended, leading to a much longer travel time than originally scheduled.
It was great! Kept the time. Provided what was promised
Poor boarding with incorrect gate numbers. Poor service they told me to throw away brand new water bottles. Poor immigration officers most likely American who hates Muslims. Poor service in the plane with no Urdu language sign posted anywhere. Horrible seats with no comfort at all they think people traveling in economy are animals. Slow food and water services. Slow baggage arrival.
Very delayed and uncomfortable seats. Nothing written in Urdu for Pakistanis. Tons of Pakistanis use the airline they should ensure the airline is accommodating them properly.
i was not allowed to use lounge, although i had business class ticket, and nobody told me my ticket was not eligible to use lounge
A380 First Class Apartments were phenomenal. Comfortable bed and matress cover, superior vegetarian five course meal, shower, small business lounge and plenty of exercise walking around the aircraft.
Etihad seems to have a very strict luggage enforcement. I am a very light passenger compared to other passengers which are mainly heavier. I do not understood why airlines enforce the weight restriction so strictly. I was overweight luggage of 1.5kg, but am probably 10+kg lighter than the average passenger. Other airlines are far more accommodating. Poor customer service as far as I am concerned. If weight is such an important issue to an airline they should charge passengers by total amount of body weight plus luggage. To me just ridiculous.
Good. The food was very bad. Except for the chicken rice, rest of the dish went to trash.
Food and beverage service have rooms for improvement .there were no entertainment facilities available
Very very bad service very tight seats never ever flying with Etihad again
