Everything was great except the boarding experience. After the check in, they "packed us" in a small area, very hot there. It would be nice to be aware of this, I'd wait on the outside area
I liked the newer aircraft CRJ-550 since it had WIFI and the seats are more spacious.
The staff on board were excellent. Kind, thoughtful, helpful - not just with me but with others around that I observed. Wonderful service.
The service was excellent. We flew coach on this leg of our trip and it was still very pleasant.
Bad Cancel the flight Came back to work only 3 days after Horrible Won’t help with hotel while we stock Horrible Don’t fly with them
The lounge staff at reception were inefficient and robotic. Boarding process was chaotic at the gate with no priority for business and first. At arrival into Dubai, no upper deck door . Food option and quality for this flight was awful . Thankfully the bar is always good.
When you buy emirates you don’t expect low cost. Boarding by bus. Seat will not incline. Line before emergency exit. Eating tray hits belly (and I didn’t grow lately). Entertainment on demand by payment.
It was economy plus. That is all. I literally felt like traveling in economy class with a little extra leg room. Poor food. V restricted options. Worst of all POOR CREW ATTITUDE.
My last few flights with Emirates have always been delayed at least a half an hour. When my layover is only an hour and a half to two hours, 30 minutes makes a big difference. I’m going to check out other airlines.
Flight attendant Catalina was one of best ever. Paid attention to every detail. Food was good. Comfortable private seats in business class. We were not allowed in business class lounge in Dubai because our ticket supposedly didn’t cover this. They said our travel agent should of told us that. That has never happened on any other airline before. Beware of this especially if you have a long layover like we did.
Ethiad wanted to charge me $1100 for 2 checked bags on a ticket that was $550. Nother the airline or airfare assist was willing to help before arriving at the airport. All parties said it was the other responsibility to help. Never flying ethiad or using kayak again.
Dirty and smelly lavatory and toilets in Wamos Air operated flights
We have paid premium price for a business class Cabinet and we have received the old 777 with the following apart business class that is not to standard. It was very disappointing and it’s a very bad reputation for a premium airline company. This aeroplane should be the commission from being as a business class. We will pass this knowledge to our colleagues because the quality of business class in Etihad is not consistent and it is a lucky dip that sometimes you’re getting a good aeroplane and sometimes you’re getting their 30 years old aeroplane. The crew of the aeroplane have apologise and said that they hate this aeroplane and they have complained about it multiple times as well. Obviously Etihad is putting the economy in front of the Customer Experience. For the future we will not take this risk anymore and will fly with established company like emirates.
It was an old plane with seats not comfortable and with little space for the legs. I must say that the previous flight I had was amazing on a very comfortable new plane
Very delayed and uncomfortable seats. Nothing written in Urdu for Pakistanis. Tons of Pakistanis use the airline they should ensure the airline is accommodating them properly.
Did not provided with option for class upgrade. Staff at gate was not able and willing to accommodate with class upgrade, eather with plenty empty spots in business and first class.
The flight take time was changed 23 times. The system kept sending messages it will be earlier at 4am and eventually the flight was at 9am I didn’t sleep all night because of that
The flight was delayed which cause me to miss my connecting flight in AbuDhsbi airport.
I request kosha food all my flight but this flight didn’t imclude my kosha meal.
Food from NYC outbound flight was bad. Below average quality.
