Low season | October |
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High season | June |
Cheapest flight | S$ 1,770 |
Confusing with Air Canada and United flight, it was a hell, no help, rude people there, stressful environment
Confusing with Air Canada and United flight, it was a hell, no help, rude people there, stressful environment
it was good but would be better if there were more clear directions as to how to clear or circumvent customs in Montreal.
5-hour trip with just water and one cookie is not great: fruits and cheese,, salads, protein smoothie... It could be small but nourrishing No screen and no outlet to connect our electronic devices. If there were ,It would have been nice to be informed. Every instruction given in french by the agent on the plane was pronounced so quickly that despite french is my 1st language, I could not understand the instructions. Too fast, no intonation, no space between words. Most of the time, the english versions (my 2nd language) were fast but with breathing between words, good intonation and the information was much easier to understand.
Flight was over an hour late departing and when we got to Montreal there was no gate and so we had to wait on the tarmac for over an hour!!!!!
Check in was confusing with the kiosk at the airport. Just too vague and not enough explanation of what to do.
The air crew were nice and friendly and the flight itself was uneventful. ATC control delayed our departure for 90 minutes, It was chaos in Montreal for those making connections but the AC ground staff did a good job helping.
Entertainment system has been failing several times. This is not only entertainment, but also individual lights and ability of calling flight attendants were being disabled.
It was ok. Last minute change of the gate. Small and non comfortable seats, terrible food, and very unpleasant service from some crew members.
No service in the main cabin whatsoever! I finally ask for water and was requested to get out of my seat and come back to the flight attendants if I wanted water. 3 hour flight, some bumps, but seat belt sign off for about half the flight.
The entertainment , bad movies and not too much to select.