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It was a very smooth and on time flight experience. The crew was really friendly and polite. We were well informed about the flight, etc.

The seat I was stuck in was so unimaginably uncomfortable. I have never had that tight of a seat in my 20 years of flying. Even budget airlines give you more space.

Nearly every flight was delayed, I missed a connection at one point and the solution was unbearable. Added nearly 12 hours of travel time to my itinerary and was given no recompense.

I understand that German food tends to bland & tasteless, but please try to incorporate some flavor in your food. Also, always have chicken as one of the options.

The flight was canceled and the airline didn't even bother to notify passengers. It was Kayak that did a great job.

Boarding was confusing with all those lanes and groups. Everything else was good

The business class seat is the same as economy with 2 people instead of 3. That's not how it should be.

Checking in could not be done in the UK for this prt of the flight . Since we only had an hour and a bit at Singapore it was very stressful not knowing if we had appropriate seats. The flight itself was Ok and the 787 had a bit more legroom than the777 from Munich to Singapore. Food wasn't great.

You get what you pay for. Beware 747/8 entertainment interface ...the touch screens are rubbish.

I paid for reserved seats with Lufthansa months before flying. Apparently no one relayed this to ticketing clerk as we were seated at the very back of the plane (row 46), next to restrooms and storage bins. Needless to say, we were unable to sleep for the entire overseas flight. We are returning October 11th via the same route and sincerely hope to have better accommodations.