S$ 536 Find Cheap Flights to Balearic Islands

The payment system was not working so was unable to connect wifi the entire flight

As I said Al & AJ were absolutely the best and wow they should be recognized for their amazing service!

The airplane was old. Some things didn’t work out of middle seat was broken. The rest was OK.

A basic tea/ coffee and a snack could be provided especially for long distance flyers.

Very long and took extra push back to BA staff to get a realistic flight after they made me miss my original direct flight. Eventually landed 9 hours late and incurred many extra costs with other missed bookings

We found the bag drop/ check-in proceedure at T5 unnecessarily complicated. We paid extra for seat selection in advance and were allocated worse seats at T5. We found the check-in person was not particularly helpful although the the staff at the gate were super good.

Much better than from Singapore to London, which was awful. London to ORD was business class experience expected. Friendly and helpful flight attendants, decent main course, delicious dessert, comfortable lay flat private seats.

I liked BA land team for boarding, the food, entertainment should be considered to be improved

The flight was okay, but legroom was tight for me and I’m only average height, although at 30” legroom is comparable with most other airlines. Not much room in the aisle either making the trek to and from the toilet difficult with passengers standing in the aisle. On the whole, it’s probably on a par with budget airlines and the ticket process extremely competitive.

British Airways keeps canceling our flights. They have lost my trust in using their services again. I understand rescheduling once but twice? I am now arriving at home 36 hours later than the first flight that I booked.