Recent reviews
- All reviews
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- Neutral
- Negative
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2.0
Nothing No good provisions for infants
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6.3
Punctual on time A measly bar for breakfast, even Michael O Leary would laugh at that.
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5.0
Food was ok Waits, long wait for baggage, surly crew.
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6.0
Flight crew * LHR T3 departure - appalling terminal * Baggage checked in at BA desk but collected to one side because of baggage belt failure * Captain must have known that 2 containers had not been loaded * Arrival at MRS to eventually find that luggage had not travelled on the flight * Inept handling by ground service partner Avia Partner * Baggage re-flighted on following flight and arrived at MRS at 16:00 with Avia Partners only offering to deliver after 13:00 the following day * BA in-flight service badly let down by ground handling at LHR and MRS
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9.2
As ever, BA Flight attendants are courteous and approachable - consistently one of the best adverts fort the airline. Poor quality of service and courtesy provided by outsourced ground handling providers
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3.3
Nothing No food Uncomfortable seats Rude staff Very overpriced
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5.6
Fairly clean, on time and staff were very nice. No food or drink anymore! You have to pay to get a budget airline at premium prices.
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7.3
No entertainment! While you have to check in your laptop and iPad!
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6.6
flight crew were very friendly and mostly helpful, except when they could not locate my meal, and i ended up getting about half of what the other diners got. boarding seems intent of creating class divisions. it may be useful for profitability, but it seems quite weird in today's world. food was significantly worse than the food on another flight i had taken the same day, delhi to london. seats are a bit janky and we had problems with the seat ahead reclining too much and not being able to be held upright.
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6.3
787 is new. boarding was mostly efficient, although i was prevented from boarding even though there was nobody in queue due to some rules. food was good. entertainment was pretty complete. crew did well, but their command of english was not as good as one might expect. 787 had issues with the window tinting. although it was a day flight, it felt like a night flight, with the expected effects on jet lag and fatigue. also, in premium economy, my seat was in the very last row, next to the toilet with no window, even though it is a window seat. to call a seat the 'window' seat, and then have no window is deceptive.
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7.3
No entertainment! While you have to check in your laptop and iPad!
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6.6
flight crew were very friendly and mostly helpful, except when they could not locate my meal, and i ended up getting about half of what the other diners got. boarding seems intent of creating class divisions. it may be useful for profitability, but it seems quite weird in today's world. food was significantly worse than the food on another flight i had taken the same day, delhi to london. seats are a bit janky and we had problems with the seat ahead reclining too much and not being able to be held upright.
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2.0
Nothing No good provisions for infants
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6.3
Punctual on time A measly bar for breakfast, even Michael O Leary would laugh at that.
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5.0
Food was ok Waits, long wait for baggage, surly crew.
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6.0
Flight crew * LHR T3 departure - appalling terminal * Baggage checked in at BA desk but collected to one side because of baggage belt failure * Captain must have known that 2 containers had not been loaded * Arrival at MRS to eventually find that luggage had not travelled on the flight * Inept handling by ground service partner Avia Partner * Baggage re-flighted on following flight and arrived at MRS at 16:00 with Avia Partners only offering to deliver after 13:00 the following day * BA in-flight service badly let down by ground handling at LHR and MRS
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3.3
Nothing No food Uncomfortable seats Rude staff Very overpriced
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5.6
Fairly clean, on time and staff were very nice. No food or drink anymore! You have to pay to get a budget airline at premium prices.
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6.3
787 is new. boarding was mostly efficient, although i was prevented from boarding even though there was nobody in queue due to some rules. food was good. entertainment was pretty complete. crew did well, but their command of english was not as good as one might expect. 787 had issues with the window tinting. although it was a day flight, it felt like a night flight, with the expected effects on jet lag and fatigue. also, in premium economy, my seat was in the very last row, next to the toilet with no window, even though it is a window seat. to call a seat the 'window' seat, and then have no window is deceptive.
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