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So boarding is a little slow when you fly 787 but on the 777 the business class had its own entrance. The entertainment can be a little bit more up to date Other than that it was a great experience food and service was great

They changed the return flight to the next day and it interrupted the plans we had in our connecting city.

My flight was canceled 1 minute before boarding. The customer service was owful, no one could tell us what was going happened. I spent 30hrs instead of 15 from Washington DC to Brussels. No apologie or help

The food and drinks were below the normal standard we expect from Turkish Airlines. On a 4 hour flight we received 1 drinks service and 1 food service, the latter was a cheese omlete, which is well below what we have received in the past, such a shame we always recommend this airline..

I really enjoyed the food, only bad part on one of my flights my screen was a bit buggy but it wasn't a big deal it was one of their older planes so I understand that happens

About an hour delay but we made it to Chicago. I feel that the smaller connecting flights are the ones that cause the delays on the bigger planes that fly international.

Overall great airline that still provides two suitcases, has a huge hub and crew goes above and beyond to assist you. Boarding took a lot of time as there were only 2 people checking in. Also, in Istanbul, taxing took almost 30 min.

No customer service. Non educated staff members with no will to support or service the passenger.

My wife and 7 months old baby had a terrible experience traveling, we paid extra for bassinet they didn’t provided.she missed her flight due to late landing of the flight, they were unsupportive to my family due to that my wife and kid suffered a lot.

Very punctual, the onboard staff was friendly and correct, the flight was fortunately very calm, the toilets were clean, in short, an excellent experience Thanks