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Pros: Comfy seats in coach!

Pros: Lounges are good

Cons: We sure could do better refraining from serving food that has been opened, tasted, and rejected by another customer. Seat 34 A and B rejected their special ordered food for the wrong item. I watched them taste. Crew, one named Paul, took it back, simply put the foil back, and served to others.

Pros: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Cons: 5 stars all around

Pros: It was overall officient, basically on time and comfortable

Cons: Getting off the ground took quite a while even though we arrived basically on time

Pros: Snotty crew. Had to pay 2+ Euros for a Coke. Untrained personnel in the airport check in

Cons: If I had flown on Iberia

Pros: Crew was great

Cons: The plane had a technical difficulty with the emergency exit making us feel so uncomfortable and nervous we left the aircraft and had to buy tickets to another flight later

Pros: The seat was ok and the crew was very kind

Pros: Check-in for bags was fast and the staff was very friendly.

Cons: Flight got delayed 30 minutes

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Pros: Crew was amazing!!!

Cons: The onboard entertainment

Pros: Yes

Cons: Nothing except the airport

Pros: Crew seemed happy

Cons: Absolutely no leg space and I'm only average height

Pros: Smooth boarding/ de-planing ; everything was on time

Cons: Small aircraft

Pros: The flight wasn’t bad

Cons: The checking, customer service, Air Europa website and food was a disaster.

Pros: Nothing

Cons: Better plane Leave on time.....almost missed my connection to NY Lost my bag

Pros: Crew was efficient and friendly

Cons: Entertainment system on my transatlantic flight was outdated and functioned poorly. Also, the promised WiFi connection wasn’t working, and the flight attendant I spoke to basically said, “yeah, I think it’s broken.”

Pros: The crew were very friendly.

Cons: The terminal was old and no pre check at security. Also very limited options in that terminal once through security.

Pros: It was overall officient, basically on time and comfortable

Cons: Getting off the ground took quite a while even though we arrived basically on time

Cons: On time departure

Cons: I missed my international connection because flight was three hours late.

Cons: complimentary water needed

Cons: check in was slow

Cons: boarding dont like boarding by bus

Pros: Crew was very accommodating and sensitive to the fact that I was traveling pregnant and with a small child; more than other airlines I’ve been on recently.

Cons: There was a slight delay in takeoff and it seemed like very strict policies about baggage allowance on board.

Pros: Crew was efficient and friendly

Cons: Entertainment system on my transatlantic flight was outdated and functioned poorly. Also, the promised WiFi connection wasn’t working, and the flight attendant I spoke to basically said, “yeah, I think it’s broken.”

Pros: Crew was amazing!!!

Cons: The onboard entertainment

Pros: Smooth boarding/ de-planing ; everything was on time

Cons: Small aircraft

Pros: Efficient well groomed staff, thoughtful amenities such as baby seat belts & toiletry kit containing toothbrushes. Palatable tasty cuisine.

Cons: Rerouted thru LA and I have filled in all the challenges faced in previous review.

Pros: Crew was nice. Airplane was in a good shape.

Cons: Crew was trying to avoid providing free drinking water. Checking in for the flight took more than 1.5 hours.

Pros: The crew were very friendly.

Cons: The terminal was old and no pre check at security. Also very limited options in that terminal once through security.

Cons: One toilet, wasn’t operated well, since it could not be opened from inside-outside

Pros: Crew was efficient and friendly

Cons: Entertainment system on my transatlantic flight was outdated and functioned poorly. Also, the promised WiFi connection wasn’t working, and the flight attendant I spoke to basically said, “yeah, I think it’s broken.”

Cons: On time departure

Cons: Delayed 24 hours due to a massive system failure on BA's part, we were stuck on an old 747 with tiny seats, a ridiculous seat pitch, mediocre food. At least it got us home.

Cons: Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for.

Cons: Schedule issues, rerouted thru LA, very very painful travel, multiple security checks for an issue from the airline schedule. Airline doesn’t give reroute options. Two bags opened and missing personal items. Very frustrating travel. Kids meal choices missing on rerouted flights. I can go on...

Pros: The only thing I liked was the company of the people sitting next to me on the flight and the fact that we arrived safely.

Cons: The service at the check in counter could have been better. The online booking should have clearly stated that there will be a additional charge for check in luggage The crew on the flight used my overhead storage for their own bags and I had to put my bag under my legs. I barely fit in the seat

Cons: Boarding started 50 minutes late without explanation and we sat on the plane at the gate for another 45 minutes without any explanation as to what the delay was for.

Pros: .

Cons: .

Cons: AirEuropa wouldn't let me board because was my passport will be due in 2 months although I was traveling to the country were I actually live. I will file a complain for full reimbursement, not to mention having to stay in Madrid for one day to wait for Iberia next flight to Guatemala which I took.

Pros: We had a long delay that the crew did their best to mitigate while still on the ground in Heathrow, and the Captain invited children to come up and tour the cockpit while we waited! Things like that alleviate any anger and frustration we may have had, and the flight was excellent overall.

Cons: The entertainment system broke down and the flight attendants seemed sassy

Pros: Seat confort

Cons: 2 hours delayed, even tea has to be paid

Pros: The crew at HYD airport is good people.

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Pros: Friendly crew

Cons: Can’t think of anything

Pros: Newer plane, crew was amazing, seats were adjustable

Pros: Crew was lovely and kind, esp to babies and their clueless parents. I also like the safety video

Cons: Actually not bad - had to wait a few min at terminal 5 for gate to be free - but pretty good overall

Pros: The crew was super friendly and definitely enjoyed the selection of movies. Plus I was surprised with how much food and drinks were offered by this airline. It was great especially the ice cream treat.

Cons: The seats were a little uncomfortable but to be expected on long flights.

Pros: Food was unusually good for airplane food

Cons: Leg room

Pros: Crew and service ok

Cons: Timing 3 hour delay

Cons: They charged us extra for set 3 and it is on the back side of a bothersome curtain separating us from 1st class. As the plane took off it flew in our face. Flight attendants took great care of the 8 people up front and offered the rest of the plane the opportunity to buy stuff and drinks.

Cons: Luggage not included. Charged at an excessive 120 USD rate !

Pros: The flight wasn’t bad

Cons: The checking, customer service, Air Europa website and food was a disaster.

Pros: Crew was lovely and kind, esp to babies and their clueless parents. I also like the safety video

Pros: Blanks were comfy, staff very friendly and the food was tasty

Cons: One overhead speaker was crackling and not sure if it worked quite right, couldn’t hear announcements very well.

Cons: Seats and entertainment

Cons: T5 needs many more drinking fountains.

Pros: Open seat right next to me

Cons: The check in agents are truly the worst. Only one check in agent came after me through security and apologized on behalf of his colleague and upgraded me. Awful check in person

Pros: 2 per row so no middle seats

Cons: charged me 2x what they would have online for a checked bag 60 euros which i thought was egregious. they were late & no beverages

Cons: I cancelled the flight within hours of booking and got the ticket refunded three weeks later, not the 5-7 business days they promised, but I never got a refund for the luggage fee. Will do my best to avoid them in the future

Pros: Great airline

Cons: More choice of food

Pros: Amazing crew , very accommodating , and friendly , professional, excellent!

Cons: Perhaps slightly better food, however choice of liquor & beer was excellent with tremendous service. 5 star service across the board.

Cons: T5 needs many more drinking fountains.

Cons: The entertainment system broke down and the flight attendants seemed sassy

Pros: Yes

Cons: Nothing except the airport

Pros: Comfy seats in coach!

Pros: Prompt service, clean plane, friendly stewards.

Cons: There was no complimentary water/beverages for a 2.5 hour flight - would have been nice but oh well.

Pros: The crue was great. Food was great

Cons: complimentary water needed

Pros: Crew and service ok

Cons: Timing 3 hour delay

Pros: All

Cons: No

Cons: Flight was delayed

Cons: Seats are horribly close together. The lady in front of me reclined her seat and I had hardly any room. Extremely tiny seating area. Do not recommend.