Turkish Business Class is a wonderful experience, and the best inflight dining experience I’ve had to date.
No control at all at the gate , passengers were not cuing up, , some were very loud , no action taken by the attendants . It looked more like a heard of animals then humans boarding a plane .
Seats paid for in advance. Seat assignments changed by kayak 3rd party. Seats then changed again by Turkish airlines at the gate. Family seated on opposite sides of the plane yet money taken for seat assignments that were not honored.
The ground crew members at check in counter were courteous. The boarding was seamless. Flight departed as scheduled. Service on board was great
Turkish Airlines lost my reservation!!! I had the ticket, the receipt and they lost it!! Because the flight was fully booked, I had to wait 8 hours!!! Turkish Airlines provided me with NO FOOD, NO WATER!!! Absolutely ridiculous. They were pathetic. They admitted it was their fault for losing my reservation but provided me with nothing.
Flight was late but loading plane was much easier in Istanbul than athens. Food was so-so and choice was limited. Flight attendants were extremely courteous and helpful; however, it was difficult to get attention during night time service. Overall good experience and the price was right
They are absolutely impossible to get hold of. A death in the family caused us to delay our departure. They are impossible to get through to and after waiting 41/2 hours I was told they would not consider helping us. They cancelled our return flight and have not reimbursed anything. I strongly urge readers to consider a different airline.
Cancelled with no notification and no assistance from ground staff re options or rebooking, where to stay or how we could get home to LHR.
It was disapointing during the wait in Cancun. It took several hours to clean and they told us during that time we could not stand, use the bathroom, have service etc.
Entertainment was good. Flight was delayed, nearly missed my connecting flight. The gate was changed on several occasions. My luggage did not arrive on time and had to leave without it.
This is a very basic flight with no-frills. I just wish the seats were a little bit more comfortable.
Good, however, I wish that the airlines would have delivered my delayed carry-on bag (checked in at boarding gate) to my hotel. I understand that various countries do have restrictions on such services.
boarding and flight very smooth. Crew very friendly and efficiant. Everything worked well
It was very good. Service was friendly and efficient, and food was good.
The service and flight was great. Luggage came out very quickly!
I liked everything BUT the temperature. It was freezing and now I am sick.
The plane was delayed by two hours in Chicago which led to us missing the next flight. Lufthansa rebooked the flight and booked us a hotel for the night in Frankfurt. The level of customer service and getting us taken care of was superb. The flight crew and the service on the ground was superb.
Both flights were delayed over 1 hour. And I had to pay for seats, even though my reservation supposedly included free seat selection.
I ended up in Lufthansa to Zagreb because of our delay
It was freezing. I asked crew member for a blanket and was told it might be in front of plane but I never got one. I turned off all the vents but still froze.
