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Chicago to Istanbul was a much better experience than I expected since I’m more accustomed to Qatar Airways business class. The business lounge in the Istanbul airport was amazing - loved the lockers and phone charging stations, and the bathroom was a spa experience in itself. The onward leg from Istanbul to Karachi was utterly disappointing. Terrible plane, and I felt like I was in economy - the seats don’t come near to lying flat and the food was mediocre. What a sad downgrade - it isn’t as though the ticket on that leg was cheaper. So, on that front, there’s no contest with Qatar airways.

I already checked in online and provided with a window seat by default which was OK with me. When I printed the pass at the airport, I found that the seat number was different (aisle but in same row). By that time, all window seats were taken up, I am surprised that TK can unilaterally change seats after completed online checkin.

They changed the return flight to the next day and it interrupted the plans we had in our connecting city.

What I did not like was that the airline changed my seat in Bodrum to one that was not in business class. Up until that moment I was in seat 1A. Then suddenly they told me I was in seat 1K and my "tablet was not working". - meaning my tv screen. I said that was not ok and they said go tell them in Istanbul. Each Turkish Air rep that I consulted told me there were no available seats in Business class. Finally I talked to the 4 airline representatives outside the lounge. When I talked to a woman and explained I wanted to change my seat back to what I had, A lady consulted something, asked me if I signed anything, then turned to a man nearby and spoke in Turkish. The man consulted someone and spoke in Turkish to the woman. Then she said my seat was now A1. Why was my seat changed out of business class in the first place? What would have happened if I had not talked to someone at the lounge? I am totally confused.

It was pleasant except for the boarding at Istanbul and long wait for the wheel chair almost missed the flight Itambul to Dubai

The crew were very hospitable and pleasant. The food was pretty good. Unfortunately, there was a flight delay of more than 2 hours. We're not sure why but it appeared to be outside the control of Turkish Airlines.

Outdated business class on this aircraft, no flat bed, and even minimal recline. Couldn’t sleep at all. Laggy and outdated entertainment system. Food sub standard.

I hate to have pay for my first luggage 165$ when I did my search on Kayak with 2 luggages .I don't plan to use kayak in the future and go with Turkish airlines directly

About an hour delay but we made it to Chicago. I feel that the smaller connecting flights are the ones that cause the delays on the bigger planes that fly international.

Overall great airline that still provides two suitcases, has a huge hub and crew goes above and beyond to assist you. Boarding took a lot of time as there were only 2 people checking in. Also, in Istanbul, taxing took almost 30 min.