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Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Pros: Flight and the crew!

Cons: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Cons: Flight got cancelled

Pros: Time

Cons: There should be more space between the seat because not all passengers can fit . And every passenger should have a chance to lower there seat without disturbing the passenger behind them .

Cons: Narrow seats

Cons: You expect more from business class

Pros: Amazing crew

Cons: At check in

Cons: Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update.

Pros: The seat was very comfortable.

Cons: My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting.

Pros: Flight was on time.

Cons: In flight complimentary food and drink service could have been better.

Pros: Crew was great. Seats were comfortable.

Cons: The airline lost both of my luggage suitcases.

Pros: The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing

Pros: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Cons: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Pros: At least the crew was friendly

Cons: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.

Cons: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Pros: The aircraft

Cons: No overbooking next time!

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Cons: Information on arrival time was not correct

Pros: Great crew.

Cons: Ran out of business class meal. Substituted a Econ class.

Pros: Seats are comfortable on Business Class. Service is good

Cons: Constant delays specially from CDG! Poor cabin service specially on this flight.

Cons: Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update.

Pros: Quick boarding, comfortable seating. Great food!

Cons: The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional.

Pros: The Delta flight service was much better than the Air France flight I took on the previous leg.

Pros: Newer plane, crew was amazing, seats were adjustable

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Cons: Time

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Cons: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup

Pros: Not a lot.

Cons: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Pros: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Cons: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.

Cons: 2 н in plane, then tecnicans search and fix problems

Pros: All

Cons: Keep up the same spirit

Pros: Everything

Cons: None

Pros: Crew was great.

Cons: Delay of almost 24 hours.

Pros: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Cons: Service, staff and food.

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Pros: Great crew.

Cons: Ran out of business class meal. Substituted a Econ class.

Cons: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup

Pros: A350, smooth and quiet. Nice plane

Cons: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal

Cons: It was late

Pros: Great service and yummy food.

Cons: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Pros: Great airline

Pros: Newer plane, crew was amazing, seats were adjustable

Pros: The crews were pretty great!

Cons: The regulating of the temperature.

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Cons: Time

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Pros: Crew was great and helpful despite oversight in my special meal.

Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: Seat was confortable.

Cons: Not allowing babies in first class. Couldn’t sleep with the baby crying.

Pros: Seats were comfortable

Cons: Rude crew,delays all the time

Pros: Seats in economy were actually comfortable

Cons: Controls for entertainment system didn’t work

Pros: Good amount of space on the plane, lots of movies to watch, good food and drink.

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me