S$ 445 Find Cheap Flights to Mahé

Screens should work, Seating need to be comfortable, Luggage management was worse. Took 2 hours to get my luggage

Flight cancelled after 4+ hour delay. Indigo created a nightmare scenario and showed the most callus attitude towards the passengers I will refer to them was IndiNoGo!

Very hard seats. No food service, even though price is not competitive.

Some seats don’t recline. No USB port or power outlet, no inflight WIFI - not even for SMS/Messaging apps. Ontime performance was very good. They should have at least one crew member who speaks the local language, for flights like these.

As usual invariably delayed Lots of time in getting chkd in baggage

Staff needs to be trained in managing customers better. Indigo appears to be a low cost airlines in all aspects.

Two times the gate was changed and flight got delayed

Flight was delayed by 1 hour 20 minutes. Boarding experience was pathetic, even arrival got delayed due to lack of ground staffs.

For the price, I recommend other airlines. Indigo might save a few hundred bucks but the quality of service, food selection, wait time, delays is really bad. This is like the Spirit airlines of India, if you know what I mean.

Bag check is not as smooth as can be at CST Terminal 2. Passengers are advised to print out and attach boarding passes at home in a bid to avoid crowding at self-service kiosks given the Covid-19 public health crisis. However attendants then say tags need to be re-printed at the counter as the ones provided by the airline at the airport are more secure. While the check-in process is aided by the helpful staff, Indigo Airlines could do a better job of providing more self-service kiosks and clearer guidance during the online purchase process. Suggest calling ahead to confirm situation on the ground.