S$ 145 Find Cheap Flights from Southeast Asia to Bandar Seri Begawan

A little more room from the reclining seat in the front of me.

Crew is excellent Wifi needs to be improved in order to connect to the internet.

Overall the airline tried to give excellent service. The wheelchair service was bad at SFO. My baggage was also delayed but I thank them for taking the trouble to find it and deliver it to my home.

Service was very good, food and entertainment systems were good

Food was served to different people at different times and it wasn't clear why. The crew apologized for the wait. But it felt odd and inconsistent. They could use charging ports on each of the seats. Mine didn't have any. Also, they could've offered more snacks. It was a 12+ hour flight and no snacks were ever offered. Everything else was OK.

I find it was a bit hot before take off. If there is a way to improve the airflow it would be great

Excellent service. I pre-ordered gluten intolerant meal and they handle it with care. They served me my meal before other people's to avoid crossed contamination. Thank you 🙏

toilets could be cleaned more frequently, everything else was pretty good.

Food was just okay, need to improve for other menu variations

SQ service is great as always. However, the food quality seems to have gotten a lot worse recently.

The business class seats were above average spaced, allowing for a truly full bed experience. Ot would be good if RB joins an international alliance for increased preference by travellers

The flight was on-time and we landed safely! But - toilets were tiny The seats were thin and very uncomfortable My seat rest wouldn’t tilt back so massive back ache after a while - the button had been removed. Seat back pocket was ripped Food was inedible- we’d ordered asian vegetarian - shockingly bad. The interior fit out was like the plane was 40 hard years yet it was a 787. No wifi.. no exterior cameras like Emirates.

Poor selection of movies and entertainment options. Disappointing food options in business.

Either the PA system of Brunei International Airport is of poor quality, or the staff making the announcement was not clear is reading the announcement. The staff at the gate also did not further announce to the passengers with regards to the rows for boarding. On board, the crew was of little to nil help. The only times they were around were during takeoff, "distributing" food and landing. And even during those times they were just there to get "their" job done with little to nil interest to "serve" the customers/passengers. They did not request the passenger in front of us to put his seat up during takeoff, they did not request the passengers to put their seat up during mealtime. The capability of the crew has dropped significantly in comparison to the old times. The crew is in need of better training.