Very pleasant.The crews are very helpful.Food are very good.
Flight left on time. Bags came quickly. Crew was nice. But internet never worked and the food was awful.
The service was excellent. We flew coach on this leg of our trip and it was still very pleasant.
Better entertainment; the lack of it made the very long flight even longer
Food was good, great communication by Pilot and Co Pilot, Crew very friendly. Slow beginning drink and meal service - over 2hrs into flight which disrupted overnight flight sleep. Entertainment systems was 3 Stars, my wife's was nonfunctional and had to call attendant 3 times to get it reset, mine the headphones and jack we're twitchy and keep going to muted volume.
Superb experience. I hope they bring back the fast track option at Heathrow immigration.
Excellent airlines. I highly recommend using Emirates. Its my number 1 airlines
On both legs of my trips (Jhb - Dxb and Dxb - Jhb) the entertainment system did not work.
The non-veg food was horrible,esp chicken. Flight got 2 hrs delayed in Dallas,Texas.I missed my connection flight&waited 8 hrs.I got really sick& hospitalized soon after I landed.I traveled with someone who have sciatica nerve problem.Wanted to lay down in the empty reserved seats in while the flight was in air,the crew chased us out of the empty seats. Until the flight landed those seats was useless for anyone.
You can improve in many ways First the crew in general is good, but needs to work with passion to their works not like robots Second, collecting the ear headphones long time before landing is strange The crew should deal with the passengers with respect and descent way not like giving orders
two of our bags didn't arrive - this is nonsense given we weren't connecting from anywhere and the flight wasn't full so there shouldn't have been a weight problem. Also, business class and star alliance gold, my bags should have been prioritized.
After arriving in Istanbul, the transit information on the electronic board showed a tight departure time, and the gate changed in the middle, making it difficult to make it on time.
We were charged for checking in our bags! One bag per person was supposed to have been included in the ticket price, and yet Turkish Airlines charged us nearly $200 per bag!
for the second time disappointed with TK, they like JAT = joke about time
Crew members, pilots and flight attendants are excellent. Beside, that, customer service is very lacking in all aspects of Turkish airlines
The flight encountered weather turbulences and it was scary at times but the pilot was outstanding! The food is outstanding! The crew was great. Only thing is the flight path map could be better (Reference: Emirates) Also would be nice to have more choice of soft drinks during the flight since it is a long flight. If the crews coming around with water instead of us going to the crew area asking.
The flight was delayed dur to which I missed my bus from Chicago to Champaign.
In general terms the service was excellent. I would ask that they add more content in Spanish to the catalog of movies, series and music.
easy and perfect boarding; no change in scheduled flights. keep up the good work.
We were traveling first class. Checkin counter lady and her manager, both were in bad mood and did not treat us well about checking in the handbag. The gate agent took care of it right away. I travel Turkish twice a year in first class. No one has ever refused to check in the hand bag. Not sure, why this agent and her manager refused. Everything else was excellent.
Same as already mentioned. This was more comforting as I got my aisle seat for my knee.
You are the best, keep up the good work. Thank you for allowing me and my family to fly with comfort.i am waiting for upgrade some day. Thanks again
The flight was delayed and one member of the crew was a bit rude. But apart from that all good.
I wish the leg room was better for Economy especially for the outbound flights to India . The outbound flight to US and Qatar was good
My experience with Qatar airway was very unsatisfactory. They lost my child’s stroller and I was told they found it and will send it to the hotel which was a lie. I had to go back to the airport baggage claim and pick up myself after trying to contact them many times!. There was a lack professional and communication. I am very disappointed in Qatar airway and will not be recommending them to friends and family nor will I be flying with them in the future.
Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again
They have misplaced my one checked bag which I have not received in Philadelphia and have lodged complaint with American Airlines, the staff of Indigo was rude with us, at the checking counter, I think she purposely withheld my one of the checked bag, because the American Airlines staff told me that bag was not received at Doha airport. Kindly help me with one of my checked bag to get it. My flight was from Mumbai to Doha and then Doha to Philadelphia.
BLR boarding is total pathetic. Should not fly Qatar from Bengaluru. Check in staff is too rude there
Flight delayed by an hoir or more. Food service is slow. Also, the crew is not following up on orders. Travelled in business class and was a platinum member, but still didn't receive the expected service .
Too many baby crying, customer and staff yelling at each other. Seat is too small and tight. Could not sleep at all for 16 hour flight !
