I had issue with my boarding pass. When I arrived in London Gatwick Airport. My e-ticket wasn't scanning and had to do a lot of back and forth with Air Transit I order to board my flight, which I almost missed as a result of this.
Everything was good except that they didn’t give us seat for our connecting flight in Istanbul from Cairo. This created a panic situation. Hopefully they give all customers connecting flights seats right from the start.
Requested food options were always finished. Supplied food items were good but of course not the desired choices.
Requested food items were always finished but the available food was warm and tasted good Good entertainment options.
The airport staff never announced that boarding has started. Both at iad or Islamabad or Istanbul.
Overall it was good. Food was bad. I ordered gluten free vegetarian meal. But I got gluten free chicken for my long flight from Seattle to Istanbul. I don’t eat any kind of meat. Second meal I got eggplant with meat which I couldn’t eat. I don’t understand why we can’t get gluten free vegetarian meal for a 12 hour flight. I eat the bread and that was it.
The best airline for international travel in terms of value you get in business class (service/cost)
THE SEATS ARE A JOKE!!!! YOU CALL THIS BUSINESS CLASS SEATS ? ITS A DISGRACE.. NARROW, CLAUSTRIPHOBIC SEATS CAN NEVER BE COMPENSATED FOR BY FOCUSING ON BETTER WUALITY FOOD SERVED....... THE CONFORT OF THE SEATS AND THE WIDTH & PITCH OF THE SEATS ARE WAY MORE IMP. THAN FOOD THAT TK IS FOCUSING ON... WILL NEVER FLY AGAIN EVEN IF THE PRICE OF BUSINESS CLASS SEAT IS SAME AS ECONOMY CLASS..... JAL/ QATAR/ EMIRATES HAS WAYYYY MORE COMFY SEATS
my experience was great with Turkish airlines . the problem i encountered was with kayak booking. When I booked . it showed that im allowed a bag . and when I got to the airport, i had to pay $165 for one bag.
The business class seats are designed for someone taller than I am, so my feet were dangling (the footrest was just a smidge too low). Which caused problems with my sciatic nerve and made for a long uncomfortable flight.
Some of the crew was sassy and not super helpful. The food was okay, but it seems like they were all unprepared compared to my flight I did from JFK to Frankfurt
Ground staff and cabin crew were excellent. Flight was perfectly on time. Zero issues.
Come on. A two hour, 7am flight and a small bottle of water and a tiny chocolate bar was provided. No coffee, no nothing. Poor.
The male attendant has zero personality. It seemed like he was over worked or hated his job, not once did he smile or made any contact with the people on the plane. Strictly business and call it a day!
One one boarding scanner was working to scan 400+ passengers to an Airbus 380. Food in premium economy was mediocre.
Comment for Lufthansa is just perfect, similar to my first flight comment.
Exit row seat that cost extra to book had a bad monitor marked as out of order, so clearly something they should have fixed.
It was good although we could not land in Munich due to weather and we had to go to Stuttgart. Missed our second flight. They did get us on another flight but the seats where not the ones I paid for in the flight that we missed.
I bought a ticket and paid for for our luggage but I had to pay for my luggage again. I’m so disappointed! We had a 30 min delay and because of that we missed our connecting flight and were told that we would be on the next flight (9am flight ) but we were landed we were booked at 12pm flight. I had a little baby w me, it was very stressful. I begged to leave at 10 am at least. I was emailed that we get a voucher but they didn’t work when we were at a breakfast store. I’ve been always happy w Lufthansa but this time was awful.
Upon arriving at IAH, it was informed that the luggage had not arrived. Still waiting to hear back when it will be delivered.