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They gave us some Tiramisu that had no business being as delicious as it was! They were continuously attentive and provided a great environment to welcome us on our trip.

Very good. I was happy that business seats were in a 1-2-1 configuration for the long haul flight. The shorter flight was a 2-2-2 configuration which I do not like as much, but it was a 3 hour flight that I slept through.

No customer service. Non educated staff members with no will to support or service the passenger.

The flight attendants were great! The seating for business class is better on other airlines. The food was also good!

They sell the option to select chairs in extrafly price level, but this is not true. I was not able to select the seats. The food was not the requested option. They suppously offer glutten free menu, but during the fly that was nos availble.

My experience was amazing. Very friendly hosts and impeccable service.

Not sure how they are rated best airline in Europe. If they are the best; then I worry about the overall airline standards of European airlines. Seats were very uncomfortable and almost closer to budget airlines in terms of comfort. A sore bottom after a long haul flight ruins your holiday at the start. Check in process was okay. Staff/crew was good - interactions ranged from pleasant to borderline rude (depending on the particular individual).

Request for “strict vegan” as in the airlines meal selection was not strictly adhered to. My two travelling partners with their Asian vegetarian meals said that their meals were not Asian.

Good experience with Turkish Airlines. We will be back with Turkish in the future and look forward to upgraded business class on the 777 beginning in 2025 and on the Airbus 350 now.