The queue for checking for economy passengers was enormous! Only one desk open for economy faith s queue a mile long, whilst business and first class desks empty and unemployed. Will seriously consider changing to another next trip. Disappointed customer.
Wifi was not operational for the whole trip. Other than this, flight was well received .
The seating is spaced out nicely, The crew could have offer more drinks.
Emirates is superb service. The A380 was very comfortable. The cabin crew is really helpful
Premium Economy was not up to my expectation relaxation wise. The chair doesn’t extend enough. It is not economy but not spacious enough to relax and sleep. Food and services were excellent but I am not very keen about food in general.
We arrived in line for check in at 6:15 p.m. but did not check in until 8:00 p.m. The line for economy check in was very long, and all of the desks 03-13 were not open, although most of them opened sporadically. The crew on board were very nice and helpful, friendly and kind. It has been many years since we flew Emirates (at least 17 years), and we notice that foot rests are no longer available in economy, but we were lucky enough to fly in the upper deck and appreciate your opening some of your flights to economy passengers in the upper deck. We will definitely fly on emirates more often! Thank you.
I would never have been able to make the transfer in time without asking for a wheelchair
Overall was a good experience and this particular flight the crew were great too at least in business class. It’s not always the case with flydubai. Few things would make me think twice in the future on this route. 1. The arrival into T3 might sound good but it is a real pain as it takes almost 30 mins to get to terminal on the bus as the aircraft still park at T2. The bag takes even longer . If they just let us off at T2, I’d be home within 30 mins of walking off the plane. Instead it takes 1.5 hours. 2. Due to the timing, the very tiny lounge in Penang is so crowded because half the lounge is closed for Qatar crew. Hardly anywhere to sit. 3. Flydubai app and site has a long way to go and using it is very unpleasant.
Flight left on time. Bags came quickly. Crew was nice. But internet never worked and the food was awful.
Boarding, seats, entertainment and service were all great. Food was great except for the fact that there were too many sweet items.
Good service and food. For buying items on flight should be preordered as they don’t keep much stock on board.
Excelent service and plenty of food and drinks during the flight. Flight crew very attentive to our needs. Leg room between rows are very disappointing.
Construction at PDX resulting in very lung walk from the rental car to the gate. SFO, extremely long walk between terminals to get to connecting Singapore airlines flight. My smart watch recorded a total of 3 miles.
The seat in economy class and legroom in Singapore airline are narrower than Korean airlines! I don’t have that comforting feeling flying with Singapore air as in the past!
So happy I flew with Singapore Airlines. The customer service is top notch. I am terrified of flying and the staff made me feel so at ease. Will only fly Singapore internationally moving forward.
Food could have been better. Too many passengers getting up and down all the time.
It was very good experience on board to Sydney with SQ.
It was an average flight. I would have expected more from this airline. Food, seats, service, etc was just average. I just give them some extra points for offering free WiFi on board with just a Krisflyer account.
I very much liked and appreciated the service on board. The seating arrangement in Business feels uncomfortable. It's not made for tall people, in any case.
Overall, very good. The food was better than expected with the exception of the pork and potatoes dinner at the end of the flight. My family all selected that dish and did not set it. I tried a bite also and it was honestly terrible. Also, it would be helpful to know when the snacks in the back of the plane are available.
The wifi was out. Otherwise it was great flight. Richard, as CSM, was excellent.
Was bumped to a later flight because of inefficiency on part of the airline.
The Emerits/Qantas flight was cancelled to Wellington. We need a refund. Had to buy another airline ticket. How do we get the refund. Still not in Wellington.
Delayed QF59 flight once again, Qantas doesn't fail in maintaining there delayed departures and arrivals. USB points do not work nor do the power point sockets on the plane, Qantas staff admitted that on the flight. Don't expect to your charge devices. Saving grace, was the ice cream. Bottom line, if you expect to fly to HND and make it on time avoid Qantas and if you're interested in ice cream - visit 7/11.
Pretty excellent. I don’t know what the pilot could have done better with the bumping ( there was a storm) nor what happened to my ears coming down into bendigo. It doesn’t happen coming down into Sydney just the return flight. I wonder why?
Loved the staff. The economy seats could have been bigger.
Airport and crew experience was excellent. We had to queue for the runway - no one’s fault, but it did mean we were 30 minutes late leaving
Overall good experience with flight and airport wheelchair staff. Also got Indian food in the flights
I liked the service, the menu, and the comfort of the seats! Even tho we were seated by the bathrooms, the reclining seats and movie selection was very good, my husband and I didn’t mind at all
Very good as always, stand out airline. The passengers whom choose to stuff baggage that otherwise should be checked-in is a real bother but that's not the airlines doing. A real frustration that passengers just don't want to check-in luggage. This is a pet hate unfortunately.
Purchased exit row window seat for extra leg room and sleep. Worth the price. Attendants maintained restrooms regularly. No snacks/chips/nuts/cookies beyond what was served with meals.
Manila airport is a dump. Very dirty and not comfortable at all
Nice new lay-flat seats in Business Class!! What a wonderful experience!
Well it's strange everytime going the flight is late coming back the service is superior
Going to Dumaguette 4 times in a row I was late it's terrible
love the flight but the chairs are not comfortable mostly for smaller people
Flight left and arrived on time. Preloading area in Manila could use some help. Area needs to be bigger to at least seat the passengers while waiting. Crew is great nonstop to MNL is a game changer.
Expensive and yet uncomfortable. Was told by the crew to get back to us for the breakfast meal but never returned, my child was hungry
Flight left on time landed early, Crew was great , never an easy job. Bags arrived in a timely manner . Good job all in all.
Ground and flight crew very courteous and professional. Seats are just ok. Entertainment could be upgraded with newer movies. Food was not good at all.
15kg allowance is outrageous. Change of time a few days before departure and more than 2 hours of delay in the end. The worse we’ve taken so far in Oceania.
They added the weight of my back to the carryon luggage and charged me NZ$75 for being over 7 kg.
stuck in the aircraft for over three hours due to engineering work, significantly delayed and made a lot of passengers missed the connecting transport, no mention any compensation
Very quiet plane!! One of the quietest planes we have been on.
Jetsatar refused to take my foldable stroller in the plane, despite following all the rules on dimensions and packaging. Similar thing happened on our previous fight. However, at that instance, they offered to check in the stroller. At this fight, the staff was rude, trying to rush us to board the flight. They made excuses that the stroller was not allowed and even offer to leave it behind and ship it back at our own cost. Fortunately, we had someone else attending. Since the flight was about to take off, they left it behind and send it back to us on the next available flight.
Overall, it was good. The only concern was that I couldn't charge my phone because the USB port didn't work after we took off. One of the crew members tried to restart it but never came back to me with an update.
Comfortable seats, boarding was easy and staff were very nice.
Flight was fine but a domestic flight was called by Jetstar international. This meant going through immigration and custom scanning twice. Long queues were experienced which were frustrating. We were using a wheelchair and exit at Perth needed a scissor lift as no air bridge provided. No fast lane at Perth for wheelchair. The staff were helpful but this system is poor.
The crew were great. The seat was older than an old Holden with a big metal bar sticking right into my back. The passenger next to me complained that hers was the same. The pre purchase system for food was disappointing as the pie/quiche took 20 mins to warm up, arrived too hot and with no utensils. It was one of the most uncomfortable flights I've ever been on.
Not very good, no food and not drink ( caffe or tea). Never ever fly with jet star.
