|Flights arrive in||Singapore Changi|
|Flights depart from||Southeast Asia|
|Flight price||S$ 71|
|Airlines||Scoot, Jetstar Asia, AirAsia, Malindo Air, Thai AirAsia, Indonesia AirAsia, SilkAir, Singapore Airlines, Thai Lion Air, Jetstar Pacific, Air Mauritius, Jetstar, VietJet Air, Lion Air, Malaysia Airlines|
Pros: Not sure if I have much trust in the crew. Most of the female crew would walk past passengers who had their seats reclined or in the toilets and other situations and wouldn’t notice (during take off and landing) and the guy would come past later and do her job for them. Ground staff in Bangkok
Pros: comfortable seat
Cons: No TV on plane
Cons: Journey / organisation
Cons: Temperature in cabin too warm on outgoing flight
Pros: Organised well. Clean plane. Excellnt comms from pilot and staff presented well.
Cons: Could not recline chair
Cons: They charged us for small backpacks and extra for our luggage even though it was under weight and already paid for.
Pros: Everything just as planned. Perfect, thanks
Cons: I don't have any issues,
Cons: seat comfort and pitch is far below par; no recline; no headrests; the most uncomfortable flight I have been on and I travel at least 4* per month
Cons: They accept booking and now we cant board the aircraft for some reason and lies but the truth is overbooked so we stucked in singapore and they dont have any update when we can fly to darwin..they just provide us breakfast what about lunch and dinner..its there fault and we do the sacrifice...fucking jetstar happened to me many times
Cons: No coffee without paying
Cons: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE" MISSED ALL FLIGHTS
Pros: The customer service representatives were very cordial
Cons: My bag was sent to Kuala Lumpur for no reason. I checked in with plenty of time and when I arrived in Singapore I was advised that not only could they not call to Panang to inquire about my bag -it had to be arranged through email but also bags aren’t destination scanned! I work for United airlines and it seems primitive not to know where a bag is in today’s day and age. The following day, knowing that I was departing back to the United States miraculously my bag showed up at the airport the same time as my minimum required check in time.
Pros: The flight was okay, service was okay.
Cons: Could be better if the departure was on time rather than delaying too much without clear explanation.
Pros: The crew was amazing!
Cons: provide accesible wifi
Pros: The flight i booked has 2 segments and both by Air Asia. However, when arrived in KL, i was forced to exit term
Pros: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.
Cons: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.
Pros: For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping).
Pros: food, service
Cons: nobody replaced the toilet paper in the bathrooms, when it was finished. Checking in started later than normal.
Pros: Proactively checking the boarding pass to shorten que of the boarding process.
Cons: Flight delayed, bad info provision. 1 checked in bag did not arrive.
Pros: I like the price and the short lenght of time to it took.
Cons: Can think of anything at this time.
Cons: 25 min delay departure.
Pros: Again, it's good for a budget airline.
Cons: More legroom
Pros: Good quick Comfortable flight
Pros: Seats are very comfortable, speedy boarding and in flight service very quick
Cons: Ran out of wine!
Cons: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone
Pros: Again Delayed
Cons: Missed appointment delayed as usual
Cons: I didn’t think there was an airline worse than the budget U.S. domestic carriers until I found AirAsia. Not worth even the low cost. I had a horrible check-in experience at both airports I flew from with them, charged for every little thing, no in-flight entertainment, and the flight crew was yelling at the passengers. Never again!
Pros: Price and clean plane.
Cons: Baggage fees
Pros: Service Crew
Cons: The automated baggage system
Pros: Very old aircraft rattled through the whole time
Cons: There is only one entrence to get in ,the isle is very narrow For a business class very little congested seatsby mistake i left my laptop in singapre air, we immediately notified the silkair agent at checkin even though there was a flight delay and wait they are unable to get it In hyderabad the staff are very slow in response we wasted three days to locate the laptop Overall it is extremely disappointing experience from boarding and post boardin and handling by the silk air office , aircraft, and agents in hyderabad , i wish i reviwed the prior reviews Silk air lost my business never again fly silk air
Cons: No complaints. Excellent service. Need daily flights from Singapore to Visakhapatnam.
Pros: Comfortable journey
Cons: No entertainment system
Cons: not many snack options
Pros: Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ.
Cons: For a premium economy service, it was really good.
Cons: I think the food in our flight was not that good..
Cons: WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse.
Pros: My luggage was ransacked upon arrival in Manila. The padlock is missing. The padlock latch damaged, not sure if it could be repaired. Even my documents in a sealed envelope was ransacked. If wold be a good experience if it is not because of the luggage incident. TQ.
Pros: Crew , announcements were restful , not loud and blasting like some airlines
Cons: Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate.
Pros: The flight was cheap.
Cons: The seats were uncomfortable and the food was unpleasant. Also, there was an hour delay but they never announced a delay, it just happened and not one really mentioned why until right before we were actually about to take off.
Cons: There baggage weights are ridiculous! 40 lbs for economy plus 30 lbs for economy..? Give me a break! Cost me the same amount for my baggage penalty for 5 lbs overweight as my tickets for two! Especially when they tell me to add the extra weight to my carry on... so what's the big deal? Same total baggage weight! I'll never fly with them again!
Pros: This is want low cost should be. Do the basics right, brand new plane, on time and impeccable crew. That's all I wanted.
Cons: Seat pitch a bit thight but it was expected. If you're tall I'd suggest the extra charge for emergency exit.
Pros: Crew was friendly and helpful
Cons: The overall floght was ok with the crew pretty helpful. However coming in to land the plane swayed sideaays seemingly to be off course but probably due to wind shear. Touching down was one of the hardest I ever experienced with all passengers in shock on the force it kanded
Pros: It was awesome, everything was great....
Pros: Crew was friendly.
Cons: Being crammed into buses. Crew doing nothing about rude passengers and allowing a passenger to stand during landing.
Pros: I like the morning flight, arrived on time too.
Cons: None for this flight
Pros: Comfortable seats and easy check-in process
Cons: The longest most unnecessary announcemnets at end of flight, and why play Old Lang syne everytime? Its ill-placed and depressing. Out of there hands but seem viets airport corporation dont like Jetstar very much as theyre gate is always furthest and always have to be bussed to and from terminals - where you're packed like sardines, no additional bus coming for you if one is overfull.
Cons: I paid 1.5 million Vietnamese dollars PLUS $268 American dollars for two bags that were well under 50 pounds each.
Pros: I like the 7:10am early flight. Hope they have like 5am flight :)
Cons: jetstar website says that check-in counter will open 3 hrs before departure. But is not, it will open 2hrs before and really no more time to get lounge inside airport.
Pros: Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time.
Pros: Food are excellent. Legroom is good for a budget airlines. Crew are nice
Pros: Extremely rude.
Cons: I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water.
Cons: Music or movie will be good.
Cons: Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded
Pros: I sat onseat 8c on this old Airbus 319 and my knees were killing me so little legroom. Im only 1.78m
Cons: Take out one row and give cattle class a little bit mor space please. I already have deep vein trombosis from flying.
Pros: Aircrew were great, friendly and professional. Meal was very good.
Cons: Seating was cramped and people in front kept their seats fully inclined during the full 7 hour flight.
Pros: Plenty leg room space.
Cons: Interesting to see that they use the older plains to routes to "not so developed" countries, where they seem to account China. On other routes, the airline seems to be using much better plains with better overall service. I will surely avoid use this airline on flights from / to China.
Pros: Got a notification well in advance that it would be significantly delayed.
Cons: IT WAS 13 HOURS LATE!!! Made me miss an important dinner, lost opportunity to sleep before an important day of conference meetings, and missed a breakfast meeting as well. Valuable time was lost due to this absurd delay. Seats were small. Won't rely on Air Mauritius again.
Cons: Boarding took much time than average and the anouncement was confusing. Some people are still at the registration desk while the speaker annouce "last call to passengers". There was a lack of coordination which makes passenger felt nervous.
Cons: Cheaper checked bags
Pros: The price is in good relation with the quality of service.
Cons: The attention of the flight coordinator was poor, is a gross person under pressure and with really bad manners
Cons: Tray table came down almost into my stomach .... why can’t you push them back towards the rear of the seat ???
Cons: They charge a huge amount for checked baggage. I would’ve flown another airline that included check-in baggage for free.
Pros: Seats were comfortable and great collection of entertainment even tho had pay
Cons: Checking process in Denpasar was really bad. Had to wait almost 45 min at the counter even tho I had all the visa documents. Lack of knowledge of the ground staff of Jetstar. They need to get trained well.
Cons: Their website didn't work when I tried to pay in advance for the baggage and seat assignment. I tried more than 20 times, from two devices, two browsers from my laptop, with two different credit cards, wasting huge amounts of time. Then they had the nerve to still charge the offline service charge for paying at the airport despite my clear description of all the time and effort I had spent on their miserable website. And they only accepted cash which required an extra ATM trip.
Pros: Good for a budget airline
Pros: Nice and pleasant service during the flight.
Cons: Nothing much to ask for.
Pros: Crew were kind.
Cons: The flight should offer 1 complimentary beverage like other airlines. Especially on a 4 hour flight.
Pros: I landed
Cons: Nearly everything else
Pros: I tried their new selection of meals- butter chicken with rice. It was really good actually
Cons: As usual, I don’t really like the non-reclining seats on Airasia flights
Pros: correct priority of boarding respected luggage handling very fast
Cons: quality of food
Pros: Staff were very helpful and friendly. Even let me off some money for a drink
Cons: Checking in took way longer than needed
Cons: Luggage check-in weighs luggage 22 kilos more than its actual weight and I was asked to pay almost RM650 ~ ($170), when I was asked to recheck they had to pull my luggage back and that took almost 40 minutes to later know that they made a huge mistake! 20 minutes to the boarding time I got confirmation that my luggage weights are correct and given a boarding pass to gate P11. walked to gate P11 and saw no one there, and there were no signs of what was happening, I checked Kayak app then I noticed that they changed the gate to L10 which is a totally different building ( 16 minutes before gate closure ), I had to run the whole airport to go to gate L10. not to mention that flight was delayed by a good 1 hour!
Cons: Uncomfortable Won't give you a blanket or cup of eatery without making you pay Delayed
Cons: I was on an International flights, 3.5 hours. Their website didn't mention any additional fees for check-in luggage, I didn't expect that as most airlines don't charge extra fees on international routes, how surprised was I when at the check-in counter I was ask to pay $36 for my 10kg backpack. I feel I was scammed.
Cons: No free water on a 5 hour flight. Poor choice of snacks to purchase. No leg room. Chaotic at boarding time. Expensive for the service
Cons: Flight was delayed an hour and a half without any information as to why. Major grievance was baggage policy. My wife and I have been traveling Asia for the last 7+ month and taken 35 flights to 10 different countries. This is the ONLY time we were told we needed to check our bags (which are both soft-sided and weight ~7kg). Apparently our small backpacks also counted toward the carry-on limit, which would have been fine if not for the following two contradictions: this was our THIRD flight with VietJet Air (one from Siem Reap to Hanoi, Hanoi to Da Nang, Da Nang to Ho Chi Minh) and we didn't have to check baggage the first two. We also saw at least half a dozen people get on our flight with either bags larger than ours, or carrying three pieces of luggage. Either enforce all the rules for everyone, every time they fly the airline, or not at all.
Cons: No online check-in. Flight was late. No legroom.
Pros: fast check in
Cons: delay no F&B provided during flight no in flight entertainment
Cons: Flight was delayed for 30 minutes but there was no heads up from the crew at the airport. After continued waiting after the boarding time, I approached the crew myself to ask and the crew didn't even know the flight was getting delayed (still no announcement to the other passengers). Pure nonsense
Cons: The checked in bagage did not arrive with our flight from Labuan Bajo. Every time they said it was arriving, but it did not. Staff did not know where bagage was. Afterwards I constructed that the bagage was simply not loaded on the place, because there was no space. So it was left intentionally and not lost. No one told us. They never admitted this to us, let alone compensation for wasting our time on the airport waiting.
Pros: Promo price
Cons: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.
Pros: Lion air include the bagage in the flight price.
Cons: even web check in already, we still have to Q-up.
Pros: Organised well. Clean plane. Excellnt comms from pilot and staff presented well.
Cons: Could not recline chair
Cons: The flight was delayed for over 30 mins.
Pros: i did not see any entertainment.
Cons: The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare
Pros: boarding is thru gate and not tarmac
Cons: food are expensive.
Pros: The stewardess was very friendly!
Pros: Nothing. They charge me my carry on for half the price I bought the ticket.
Pros: Void Jancok
Cons: Void Jancok
Pros: They didn’t weigh my carry-on at check-in. Boarding was rear-to-front. Toilets were clean.
Cons: Seat pitch quite narrow.
Cons: The seats are kind of worn out. One must really listen carefully when they talk in English
Pros: Some staff were good others could not be bothered.
Cons: Nicer staff
Pros: The seats were comfortable and the in-flight entertainment was fine.
Cons: The crew shouldn’t assume that an Asian person is Vietnamese just because they boarded from Vietnam. The vegetarian door was awful.
Pros: Crews were good.
Cons: Seats were small and quite uncomfortable. luckily it was a short trip. If travelling long distance I ll have to consider a different airlines.
Pros: Everything was really good
Cons: But the flight left and arrived 30 minn late!
Pros: Smooth process all the way from check in to seating to disembarkation
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