On time, organized boarding, good food and entertainment-plane was clean, comfortable, well-maintained and updated.
The journey was nice, all the crews were very good and services are excellent
Similar to Hyd->Dubai this too was worst airlines. Bad seats, bad seating arrangement which created lot of confusion since family member were not given seat together. However most of them changed the seat and got with the family. Cheap tactics by Emirates.
Emeritus is ***** Fly dubai is 0 we need better service for Fly Dubai
Amazing and great experience, crew was available and took great care of my parents. Food was nice and so was the service. Aircraft from Dubai to Mumbai was not so great and was a big showdown of the aircraft service
Usually Emirates is my go to Airline on this flight: 1) All the crew seemed very inexperienced 2) Meal service for 7 hour flight was very slow - slowest I have ever experienced. 3) ONE flight attendant in economy serviced everyone on the left aisle in 2 cabins - thats 6 passengers per row (half the row) and over 30 rows of passengers. The others were no where to be seen. Thats pouring drinks and serving trays and offering options of meal and drinks for 180 passengers. by herself. In most flights it's 2 attendants per cart servicing one section. 4) Meal was not served till 3.5 hours later for some passengers at the back. 5) As a result only one meal was served even though the menu explicitly said 2. 6) Everyone was thirsty and starving 7) There were 2 loud crashes at the back galley 8) One passenger was out cold due to the sleeping tablets he had taken. The Flight attendants in their inexperience chose to try wake him up and create a situation where passengers were panicking and the passenger finally woke up and was annoyed. 9) They chose to wake up every sleeping passenger to feed them rather than move past the sleeping passengers. Do they know how hard it is to actually sleep on a plane?
Plane was old and seats uncomfortable but staff were friendly and helpful
The first class experience was great but Frankfurt airport is very confusing. Badly signed all round. Boarding was not pleasant and check in staff was arrogant.
Nice selection of movies and TV shows. Plane was generally nice, not the newest but nice nonetheless. However, Emirates should have cancelled the flight, as hardly any flights flew out of Dubai at the time. Flight delays and cancellation was poorly communicated and passengers were left guessing and to their own devices on what to do. Connection desks were staffed too thinly, there was one desk with more than a hundred clients and just one poor lady. When I had my flights rebooked, I was told meal vouchers can be scanned using my boarding pass, nope. Was told to comeback for my hotel voucher, none. Had to book my hotel voucher the usual way through Dubai Connect despite having been told twice to comeback to the counters twice.
Didn’t like it at all. Cabin crew unfriendly. Very bad experience.
Business class should have free wi-fi. Food was horrible
Amazing crew, safe and clean plane. Downsides were related to WiFi that only worked 3h in a 12h flight and I paid for entire flight and the food that was too intense, nothing clean to eat. Route was a little bumpy during most of the time.
Awful. Delayed for unknown reason. Boarded late, part of a Tight connection ands had to go through customs and immigration. And they lost my bags.
Comfort. Not good very little space after the person in front of you lay back.
It was okay. The airplane was a little smaller than a flight from Thailand to Helsinki.
Flight delayed over an hour. They said they would hold our connection but then did not.
Do not use KAYAK or Finair for future travel. Unless you purchase the tickets directly from the airline, you were going to have a difficult time checking in. Kayak canceled my flights twice and ended up causing great difficulty in me getting back from Europe because they double sold my tickets between American Airlines and Finair. The event caused significant delays and led to me having to rebook my flights.
There wore nice leather like sits, in my opinion seats lay out bit tight . Crew was great they did averything possible to make averywone comfortable as possible, food was, think worst I ever head on flight, head chicken and yellow rice. Ice cream was a nic treat.
Not great. Flight attendants were aloof, food was mediocre, seats that I paid $150 were given to someone else without any concession. I will probably never use kayak again. Terrible experience from start to finish.
The crew was very good, excellent, they help me with my needs.! Food was not that good.
Very friendly and attentive flight attendants, good food service. Seat was comfortable. However, the in flight electronics were poor. The screen froze repeatedly; the controller died; the headphones are a hit or miss; the wifi wasn't usable. Very scarce communication before the flight (no email reminder). Almost impossible to understand in-flight communications (audio was very poor).
The meals were not the greatest and lacking of appetite but everything else was spot on
On time. Friendly and helpful flight attendants. The plane was clean. Having a wine available would have been nice.
Your staff was exceptional. Could teach the other airlines-rules on etiquette, and service. Excellent landings on flights, carried out by your pilots. Only complaint is long delay on return flight in Beijing, onto Vancouver.
Worst than I expected, crew was not attentive, meal was as disgusting , they didn’t even drink selections as they would to other passengers. I felt discriminated
cannot get seat information for LAX to IAH when check in in XI,AN
It's terrible that we can't do online check in because we didn't buy the tickets directly from Air china. It was not explained until I contacted Chatdeal and we could not sit together.
The flight is not bad, but the Business Lounge is not big enough for the quantity of people they accept and there is a limited options for food and beverages.
It was simply bad and on top of that my luggage hasn't been delivered until now. They can't even localize it which is just unacceptable when they are supposed to scan the bar code they put when we check in
We bought premium Economy, thinking it would be more comfortable, but the seat is so narrow ,that my legs and feet are swollen , I can't wear shoes !
Very good. As expected. Have used their service several times. Highly recommend
The quality of Turkish Airlines has definitely diminished. The planes are older and the 2x2x2 business class is antiquated and not in keeping with the prices. The food onboard is not as good as it used to be. Cold dishes, flavor not very good and weird selections and accompaniments. Our flight ran out of champagne before dinner. How is that even possible! Cocktails were served without Nuys. The nuts were presented 1/2 hour later. Poor selection of liquor with inferior cheap brands. Gordons gin is unacceptable. Over all I wouldn't choose them again. The end of an era!
Boarded via bus instead of the air bridge Had to wait 10mins in the bus at the tarmac before we were allow to go up
It was pleasant except for the boarding at Istanbul and long wait for the wheel chair almost missed the flight Itambul to Dubai
Small seat space for 13 hours flight, they charged for baggage , very bad quality of food,
I liked everything: the work of the flight attendants, the work of the crew, the frequency on the plane and in the toilet.
Good service, the airline also provided a traveling kit bag (tooth brush, socks, slippers, visor for sleeping).
Boarding from Accra was chaotic and disorganized. Otherwise, it was a good flight with good food and customer service
Avoid delays. There has never been a time I flew without delays.
Business class seats were not comfortable. I have traveled with Turkish Airlines several times and it’s always late. My suitcase was lost. I was in another country and I had to find my way to go back to airport and get my suitcase since it arrived next day after my flight. Really disappointed.
