A little delayed and the timing between flights was tight
Flight from Warsaw to Zurich was just OK but the food selection for purchase was very limited. They were out of sandwiches from the very beginning
My experience was wonderful. The professionalism of the crew was exemplary 🙂. The meals were wholesome and tasty. I have no complaints
The seats were so close together, when the man in front of me put his seat back, the screen in front of me was 9 inches from my face. There is no way to lean forward if I needed to pick something up. It was pretty uncomfortable for a ten hour flight. I was very surprised.
The service was flawless. The trip went great. I flew from Venice, Italy to Tampa, Florida. The issue is my bag (that I checked for free when checking into the flight) was ripped along the side when I collected it from baggage claim in Tampa, last night. I thought of talking with the Tampa baggage claim employees about it and see what could be done, but my bag isn’t a very expensive bag and I didn’t want to make a big deal of it. I’m not sure if I’ll be checking a bag anymore in the future.
The plane was good - on time! But can the stewardesses smile or actually be nice - not to bark the commands
Flight was very full and we had to checkin our carry on. Stuff however promised us that our luggage will be the first one to come out and it did
Flight was diverted from Firenze to Pisa causing delay and inconvenience.
Everything was fine except for very old audio video equipment. I couldn’t use my own headphones because there’s two-port audio plug and the headphones provided are useless. The displays are really old as well. Definitely need to be updated.
Everything from the price to online checkin and the flight being on time to the crew and food was very good. The comfort level is fine--the seats are very close to each other in Economy. But I guess you get what you pay for.
Flight was delayed. While standing at the gate, a note appeared on the sign saying the gate had changed to a gate far away. No member of the Turkish airlines team got on the microphone to instruct passengers to go to the other gate, to ignore the chiron, etc. Finally, the message disappeared. Eventually, the flight began to board. Very slowly. More slowly than I experience with other airlines. Though Istanbul may just be slow . . . In all other ways, great flight, great entertainment (top notch movies), great service, excellent food, comfortable lie-flat seat, dimmed lights, etc.
I have travelled many times on Turkish, but they always board at least 30-40 minutes past the stated time. If informed properly, passengers can choose to spend more time in the .lounge instead of standing around by the gate waiting to board. The new lounge at DFW was a big disappointment. The aircraft itself was a shock. In the past I have flown this sector with regular business class seating configuration of 1-2-1, The 2-3-2 seating is very disappointing after paying such high prices for tickets. The DFW to Istanbul segment was slightly better, but the Istanbul to Delhi segment was no better than premium economy. I will try to travel more on airlines which give business class passengers more value for their money.
Everything about that day was great I was happy with how things went as a first time traveling with the airline thank you for all that you’ve doing by taking us there to our various destinations thanks.
The flight from Istanbul to Karachi was an old plane in which the seats don’t even come close to lying flat. It was uncomfortable - may as well have been economy, and a far cry from Qatar Airways that I’m used to. The food was mediocre and entertainment couldn’t even be used because there was zero privacy like in a normal business class, so it would feel as though everyone is watching the movie with you - which is awkward. I had to put my food tray out as a leg stopper to get into some sort of comfortable position to curl up and sleep, which is ridiculous. Unacceptable given the ticket still has a business class price tag.
My flight was canceled 1 minute before boarding. The customer service was owful, no one could tell us what was going happened. I spent 30hrs instead of 15 from Washington DC to Brussels. No apologie or help
Working stuffs in flight are very welcoming,but boarding stuffs are the Ghana airport don't know their job.
Excellent service. Made United 's business class look like a cattle car
There was a Turkish Airlines employee sitting in front of us, we noticed from her conversations we witnessed with the cabin crew and the fact that she boarded business class. She was sat in 16A. Firstly she was talking loudly the majority of the flight with two other men, one of which was leaning over the seat in front of her. This was disturbing as they were talking loudly and we were not able to sleep. The 12 hour long flight turned into a nightmare, even the noise cancellation didn’t work for their chatter. Secondly she requested extra meals from the crew for her male friends. We believe the meals came from business class. They also took their e-cigarettes out and were caught the cabin crew, but no further action was taken. Sitting in economy and seeing this is extremely disheartening. Next time I will book Emirites, I don’t think their staff would be allowed to behave like this.
not enough room not comfortable but no charge for one checked bag and one carryon personal item
This is the first and last time I will be traveling Turkish airlines. The flight was delayed three times. Second time we sat on the aircraft for approximately an hour and a half. Initially told that the delay would only be 15 minutes then no explanation thereafter except that we were deboarding. We missed our connecting flights to Zimbabwe, and had to pay for a overnight hotel stay in addition to paying for a new tickets to our get to our final destination. They allowed us to order food from the airport food court but only from fast food and even that they limited the menu items we could select. I would some to contact me about the refund on the hotel and the connecting flight!
Early arrival. Good boarding. Deplaning this flight is very slow both coming and going. Baggage arrived quickly for Pearson
Wish the flight attendants were more attentive in serving food
More leg space than other flights, but *maybe* narrower seats
Very delayed and uncomfortable seats. Nothing written in Urdu for Pakistanis. Tons of Pakistanis use the airline they should ensure the airline is accommodating them properly.
The WiFi was not compatible on both my phones (Vivo Y30 5g and Samsung Galaxy A32) with up-to-date android software.
Seat selection screen while online check-in could include free seats to choose from and show the options before we proceed. Currently, it is auto-allocated and there are no options for free seat selections.
1st time with. Etihad Airways and it was amazing from check in to crew. Great flight.
Everything is good and improved and needs to improve economy class seat more specious so long journey we can enjoy and it will be give more relaxable. Overall all services good and safely landed . I enjoyed my journey and all the cabin crew members services very well.
I travelled from Adu Dhabi to Melb; service was minimal at best, when I asked for a bottle of water but no meal I was told it was not available- it seemed a cup would do. The staff were un helpful & dismissive. We had a family near us who I never saw obtain any assistance from crew- they were simply avoided! Meal was simple and adequate no hot drinks were on offer until close to arriving, with a pseudo breakfast. Seats were tight despite obtaining extra leg room. I will not be flying with Etihad again and will not recommend them to family & friends.
I could not book in online at all which is what I always do to secure a window seat which is my preference.
The staff was bit rude when I asked for an extra drink after one beer, asked for one wine glass.
They didn’t have my special meal I requested. It seemed like they just put a sticker on a veg meal for me. I had a little bit of it but it didn’t taste good and I got sick from eating it by the time I boarded my Frankfurt to NY flight
Online check-in was not possible, apparently due to connecting flight with LH. Check-in agent helpful but not efficient. Flight comfort okay, but zero service, not even water on a 2+ hour flight. Bag delayed at destination.
Lufthansa staff was fantastic, but the airport was a mess. I was at this airport in the past and I have never experienced any problem, but this time it was nutty because of soccer tournament: UEFA 2024 championship
What food? What entertainment? The questionnaire does not make sense.
I lost my luggage in this flight with all my personal belonging including critical medications and until now no one from Lufthansa contacted me despite filling the claim immediately after arriving to the final distinction.
The transatlantic leg was on Discover Airlines. I’m 6’2” and the extra leg room seat was acceptable, the seat it self was moderately comfortable (slightly softer than a church pew). The food was a standard economy fare. Frankfurt to Prague leg was on Lufthansa the business class was as advertised 10 across the board.
Absolutely inadequate transfer at Munich airport. Lufthansa sold a ticket for a flight with 45 mins transfer, and your connecting flight is actually in a different terminal. In order to get to that terminal you need to walk 10 mins to a train station, take a train, and then go through passport control. All this in less than 45 mins (deduct 20 mins for boarding)? Madness.
It was only an hour flight, but at that, it was still late
Both flights were on time. Great selection of movies on board. My luggage didn't get lost, which made my trip very easy.
