London hotels near Broadway Shopping Centre

Cons: The only disappointment was one of the concierges seemed inexperienced. She booked us at a very mediocre tea service at a restaurant in London.

Cons: Breakfast not as good as it used to be and way overpriced.

Cons: had to ask for more towels, towels were not new fitness room is very small not enough hooks for towels

Cons: You might like this hotel prices and location but this is a trap. I stayed in this hotel twice and both times were bad and I documented it with pictures and video. My first stay the gave me a room in the basement with a view of walking pedestrians feet and the sound of cars tires and the entrance door was the place where they keep their garbage bags.... but that wasn't the real problem... the real problem was the entrance was full of mice! So I complained to the hotel about this and they moved me to another room. In my second stay, they gave me a room on the 2nd floor without an elevator and I had to carry my suitcases alone though the narrow staircase without any offer to help me with it. and it's important to mention that the is room in a building around the block about half a km (about 1000 feet) from the hotel lobby. While I was sleeping in the tiny bedroom exhausted from the two floors staircase I woke up from dripping water! the ceiling light was dripping water on me! I since the room doesn't have a phone to call the front desk I had to walk to the down the street to the front desk to tell them to check it out and water with electricity doesn't mix! so I had to wait for about 3 hours then they asked me to go back room to find nothing changed then I called them from my mobile phone so I don't have to walk to them again under the rain. after an hour a maintenance guy who smelled like he had a lot to drink looked at it then told me that they can't fix it. a few hours after several calls later they told me to gather my important stuff and check-in another hotel to spend that night in it. the next day they asked me to move to another room in a different building and again it's in the basement. After all that and on my checkout day I asked to extend my checkout for an hour and they said you have to pay £10 for an extra hour. I told them I had to move from 3 different rooms during my stay with you and you ask me for £10?! the rude hotel receptionist said "if you are not happy with this write a bad review about it, but this is the hotel policy" So this is the review you asked for.

Cons: but the double bed was two beds pushed together which resulted in a deep groove between the two beds. So it wasn't as comfortable as you'd expect

Cons: The room was small (despite being described as an "executive" room with more space), we had no telephone, and the "desk" could hardly function as a bedside table (which were completely absent). We never sampled the included breakfast because the line was so long (and/or the space so small) that we could not even see into the room to see what was offered.

Cons: rooms need modernisation and update. some of the staff had a real attitude problem

Cons: The hotel was under major renovation which Hilton did not warn us about. While the hotel room was slightly larger than our queen bed, the only window was covered up with a plastic vinyl so you could not look out. When I removed the vinyl, there was a tarp hanging in front of all the windows along with scaffolding. The work was done during the day...loud. When I asked for a room on the other side of the building, they told me those rooms were very loud and sleeping would be difficult. I paid for 3 nights and used my points for one night. What a huge disappointment. They only comped us one breakfast. I felt like we were in a closet with no windows. On a positive note, the folks working the desk were at least friendly, but keeping a happy customer was somewhat lacking.

Cons: Staff strictly charged me for five minute late checkout. Even though ten minutes delay getting back to the room not my fault. Tainted an otherwise perfect stay.

Cons: i was not expecting hidden charges on top of bill, i thought the tax was included in the price i was quoted, when booking the room on the website.

Cons: Nothing

Cons: The service was actually horrendous and bordered rude on several occasions.

Cons: Expensive parking, waiting over 3 hours to check in - arrived at 12pm

Cons: far too small a room for a double, overlooking dirty unkempt roof, which offers little security. Cheap furnishings and faulty TV and Wifi. and $25 for a breakfast - appalling for a 4star..

Cons: Hardly enough room to walk around the double bed.

Cons: The breakfast was below my expectations

Cons: Room was microscopic. Described as a "standard' but should be listed as a micro. For £100/night, even in London it's a joke.

Cons: The room was very small the hotel interiors look a bit tired.

Cons: Nothing

Cons: Softer beds