Great flight attendants as always, they were super helpful and friendly. Made my kids super comfortable during long flight. The food were fine, some great taste some not so much specially the scramble eggs thats too watery. And maybe since its general food, better to not serve coffee pudding that kids cant really eat or maybe just serve different pudding for kids.
a longer gap btw the supper and breakfast would have been better - felt like the sleep was way too fragmented on this red eye flight
The quality and the quantity of food was terrible. I was starving to death at the end of the flight. Used serve 3 meals long time ago, now reduced to 2 meals during the 17 hours flight. Never offered wine or tea to us. We have to ask . Extremely hard to get the attention of the flight attendants. They intentionally ignore us to minimize the service. Bathrooms were dirty
SQ is a market leader for good reason and its 787 this time was actually comfortable and the service top notch as always.
Fast and efficient flight. Wifi worked well. Food selection could have been better
Never book through Kayak. They can offload booking to third parties that are completely horrible.
I loved the full Taylor Swift selection but felt that the other selections were limited, didn’t span the popular music eras nor a wide enough range of music genres. BUT the seat and bed were GREAT (it was wide, long enough, had great storage, firm enough to uphold body postural comfort). Outstanding crew and really great food - gourmet innovative dim sum breakfast so different from the boring standard fare offered by many other business class products.
Crew is excellent Wifi needs to be improved in order to connect to the internet.
First time flying with Singapore airlines and I’ll give them two thumbs up 👍 👍
I find it was a bit hot before take off. If there is a way to improve the airflow it would be great
Good experience although the boarding gate is at the terminal extension hence need to leave lounge to head over earlier.
The flight was mostly fine, but I really wished that seats had an outlet to charge devices considering the length of the flight (15 hours there and 14 hours back).
I give EVA 5 stars in every category. I enjoy this airline and it's great team of employees. I always highly recommend EVA to friends and family and everyone.
Delayed flight in Singapore caused the transfer at Bangkok to be very stressful. Fortunately, no elderly were in this trip, else it will not be possible to catch the connecting flight. There were also several occasions throughout the flight journey where some of the passengers were not wearing their seat belts despite several remainders from the stewardess.
Could have been better. I prefer Thai airlines only but it hasnt been reliable.
Service on board was excellent. Flight attendant was very helpful. I wish the website is more functional. I can't even choose seats online and had to call the customer service. During check-in at the counter in CGK, I saw a printed page about paying for the bulkhead and exit row seats, so I asked the staff at the check-in counter. I was told that the flight is full and there isn't any seats available for paid upgrade. When I boarded the plane, I saw so many bulkhead and exit row seats empty and asked the flight attendant. He allowed me to purchase the upgrades on board. It would have been nice if I could purchase the upgrades ahead of time, eg. During online check-in or bag drop at the airport. The economy seats in the A350-900 are arranged in 3-3-3 configuration. Seat width is a bit tight for me.
My case was missing a wheel on arrival Heathrow and the staff were unhelpful when i tried to get some compensation stating it was not sufficient damage, i only wish that they at some point have to deal with the same situation it put me in, maybe they would change their attitude but overall it was a good flight
We are satisfied with the cabin crew serviceand the quality of meals served.
Lunch Food was tasteful and had variety. Seat was comfortable. However, when I was reserving my seats during booking, the seat configuration showed was 3-3-3, but when I boarded it was a 2-4-2 configuration? Also during booking, I had also bought travel insurance together with my TG booking. However there was no confirmation of my purchase from Allianz and TG. After several emails with TG contact, sales, reservation and Allianz was i able to confirm my insurance purchase. When the policy was issued, the birth dates of me and my wife were wrongly stated and I had to go through another round of emails with Allianz to get it corrected. Otherwise any claims would be void! It was indeed not a very good booking experience!
Efficient like all the other flights with them. An outstanding budget airline!
If Biman doesn't improve its service. they will lose business.
The food quality could have been a little better. Not sure if the flight was late due to weather but that was another thing. Overall it was a good experience.
It was ok. I wish if they could maintain the time.
Internal air serrulation was poor, felt suffocated after a while. Food was horrible. Seats were not comfortable at all, no leg or arm stretch room at all, even though I am not a big person at all. Dhaka transit passengers' waiting area was also horrible, dirty and unfriendly service. Middle of the journey opening previously checked in baggage was extremely unpleasant experience. I never experienced anything like this before in my 30+ years airplane journey experience.
I like food, look for extra meals or foods please
Late Biman. I will never ever go with Biman again.
There was a lot of kindness on the part of the crew. There was a strong smell throughout the plane.
The flight was dirty. The screens were not working and people were restless. Food and staff was okay.
The aircraft was very old, felt like poor economy seats. Entertainment was not working. Plug point was broken. For the coat of a business class ticket, I was very disappointed and dissatisfied. Crew on flight to Mumbai were good, on way back they were mediocre
Departure gate flipped twice within 15 minutes. Made passengers to move from one gate to other. Delayed boarding and departure. This is inconvenient for elderly wheelchair passengers and people traveling with children.
The flight was fine. The cancellation of my flight and the proceeding service was ABSOLLUTELY AWFUL! When my connecting flight was cancelled, there was nobody there to help reschedule a flight, get a refund, find our luggage and above everything else, they kicked us out of the airport since we didnt have a valid ticket (since it was cancelled). here i am 8,000 miles from home, after being on a flight for 15 hours and face 6 hours of delays then finally cancelled and kicked out of the airport with noway to get a refund, find my luggage, get a new flight (except just by a new ticket). And oh, this is at midnight local time. AWFUL.
Bad. Screens didn't work, faulty trays, unclean bathrooms, etc.
Food was ok. Crew were good. Tv and outlets weren't working at all so nothing to watch and no way to charge devices on a 17 1/2 hr flight. That was not great. Bathrooms were dirty and smelled terrible. Also my multi tool was stolen out of my checked suitcase.
Good service. Make airport terminal more clear. Too many flight delays
Flight crew were welcoming and attentive. The flight was on time and arrived a little early. Overall a very good flight!
Seat was jammed and couldn't recline for first 6 hours. Crew member said sorry can't be fixed. Told her this is 16 hr flight do something. She said let me see if we can move you and then never came back to follow up. When food service started some 6 hours later another crew member was able to fix it by having me get up and doing some superman manouveur to unjam it. Crew barely ever came around. Forgot to offer tea/coffee after dinner. Never came to pick up garbage. Entertainment was ok on the return but the flight to india had only 7 english movie options. That flight was 15 hrs long you could almost watch them all. Service was the most disappointing and worst experience I've had compared to all the other airlines I've flown.
In my row, nobody's entertainment screen worked - my audio didn't work, my husband's touchscreen didn't work, and the third seat guy's screen was blank! the remote control didn't work on anyone's - which meant we couldn't press the call sign for the steward, we couldn't turn on or off the lights overhead, and we couldn't turn the volume up or down. If entertainment is not your big criteria, maybe going to the toilet/loo is? For a full flight, there were only a handful of toilets to begin with. and then one broke - didn't flush, and the others had a waiting line over over 40 mins. God bless your bladder!! Suggest you wear an adult diper. The hot food was good, honestly, but just get rid of the cold bread! who would eat a cold piece of bread roll/dinner roll. Just don't give it! The crew though were great, I really felt for them, managing a chaotic environment with a shitty plane, God bless them. Overall, never flying this airline. But I wish Tata does something and brings their new planes, because I would love to be a proud Air India traveling Indian. No other flight just gets me from Chicago directly to India!
