Daily cleaning, installation of cabin HEPA filters on flights from Singapore to Ho Chi Minh City
Emirates, Vietnam Airlines and KLM have all waived their change and cancellation fees on flights from Singapore to Ho Chi Minh City. Confirm policies on booking site.
Most visitors from Singapore will not be allowed to enter Ho Chi Minh City. Entry restrictions do not apply to Vietnamese citizens, approved official and diplomatic passport holders and their family members, approved essential categories of workers determined by the Government of Vietnam such as experts, investors and managers, and high-tech workers.
Read more about travel restrictions for Ho Chi Minh City
Visitors from Singapore will need to quarantine for 14 days upon entering Ho Chi Minh City.
Visitors from Singapore must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Ho Chi Minh City.
Health Declaration Form
Masks: Required in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
The average direct flight takes 2h 05m, covering a distance of 1093 km.
There are 46 (direct) flights between Singapore and Ho Chi Minh City per week, averaging 6 per day.
In the past 3 days, the cheapest one-way tickets were found on AirAsia (S$ 157) and Multiple Airlines (S$ 232), and the lowest round-trip tickets have been found on Multiple Airlines (S$ 174) and Singapore Airlines (S$ 227).
Emirates (2 times daily) is the most frequent flyer on this route.
From Singapore to Ho Chi Minh City, Thursday is the cheapest day to fly on average and Monday is the most expensive. Flying from Ho Chi Minh City back to Singapore , the best deals are generally found on Friday, with Wednesday being the most expensive.
When flying out of Singapore you will be using Singapore Changi, often referred to as Singapore Airport. You will be landing at Ho Chi Minh City, also known as Ho Chi Minh City Airport.
The fastest and most convenient way to reach the city centre from the airport is by taxi. Outside the international terminal, there is a taxi queue where travellers can simply hop on a taxi to the city. Fares will be between 160,000₫ and 180,000₫ (≈ S$ 9.30 and 10.50), which already includes a 10,000₫ (≈ S$ 0.60) airport surcharge.
If you want to sleep a little before catching an early flight, Changi Airport provides lounges and 'snooze areas'. The snooze lounges can be found on each terminal and feature comfortable, padded chairs with charging sockets. If you would like to indulge yourself, you can also relax in the various pay-for-use lounges that include a shower and food, which can be found in Terminals 1-3. Rates are S$ 60 approx. per five hours.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Singapore to Ho Chi Minh City.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Ho Chi Minh City from Singapore is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Ho Chi Minh City with an airline and back to Singapore with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ho Chi Minh City from Singapore up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew will do anything to help"
Cons: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
Cons: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Cons: "Softer seats and more movies"
Pros: "Overall good"
Cons: "Boarding needs better management."
Pros: "Nothing beats Singapore SQ!"
Pros: "Seats are big as old plane"
Cons: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Pros: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Cons: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Pros: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Cons: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."
Cons: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
Pros: "Brand new aircraft, excellent service and food"
Cons: "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."
Pros: "Great service."
Cons: "Disinfectant smell."
Pros: "Seats more comfortable than premium economy, staff more helpful!"
Cons: "Food was ordinary"
Cons: "The desserts. The bun."
Cons: "Outdated Cabin Fit Out"
Pros: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Cons: "20 mins late boarding meant plane left 35 mins late although still arrived on time."
Pros: "Staff, food and emenities great for economy class"
Cons: "Inflight entertainment wasn't as extensive as in previous years."
Cons: "Some staff not courteous which surprised me"
Cons: "Expected to have more indian movie choices."
Pros: "Liked the service"
Cons: "Nothing special."
Pros: "Was very old plane but was good"
Cons: "Food and crew was well"
Pros: "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
Cons: "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."
Pros: "I liked there was entertainment"
Cons: "It was an old tired plane"
Pros: "The attendants are pleasant to the eye, thats about it."
Cons: "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"
Pros: "Crew was friendly and whole on ground process was efficient."
Cons: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."
Pros: "Crew service"
Cons: "Very old entertainment system. Poor screen visibility. Cramped"
Pros: "Personal Touch!"
Cons: "No such!"
Pros: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Cons: "Economy class isn't great for a long haul flight but the staff make it much more bearable."
Cons: "Old planes and screens."
Pros: "Sound sleep"
Pros: "The staff were helpful, once I had complained enough."
Cons: "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."
Cons: "Headphones were not functioning properly"
Pros: "Singapore service is always outstanding"
Cons: "temp on plane was freezing and even two blankets did not suffice. Everyone was really cold."
Pros: "Second bag was four foot bronze statue, no problem or extra cost"
Pros: "No fuss flight but lacking that something extra"
Pros: "everything, excellent job"
Cons: "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."
Cons: "cramped uncomfortable seats freezing cold"
Pros: "For as long 14 hour journey they sure make it comfortable."
Cons: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"
Pros: "Changed by very helpful ground staff from lousy seats to exit row at no cost."
Cons: "Entertainment interface showing its age."
Pros: "The ground staff in Sydney!"
Cons: "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."
Cons: "old facilities"
Pros: "Good crew, but working with some tired, old equipment."
Cons: "The padding in my seat seemed to be a bit thin and became progressively more uncomfortable as the flight progressed. The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."
Pros: "Arrival in Canberra was excellent."
Cons: "Horrendously uncomfortable business-class seat for a redeye flight."
Pros: "Movie selection, very helpful crew and good quality food."
Cons: "Aircraft was dated with old business class seats which are worn. Minimal options in movies to watch"
Pros: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Cons: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Cons: "The entertainment was poor"
Pros: "I paid $7 for an exit row. I was worth it. The normal economy seats are extremely cramped."
Pros: "Amazing crews"
Cons: "Nice seats"
Cons: "They should giving out headphones for business class to use the entertainment system"
Cons: "Flight was delayed by two hours"
Cons: "The plane was old but the flight was inexpensive"
Pros: "Malayasia airlines made me sad since they left my luggage in KL on my trip to Shanghai today. The agent in Shanghai was really bad to handle situation. He doesnt care at all. No one from Malaysia Airlines showed off to explain the situation. Me and my wife dont have any clothes to change. Very bad"
Cons: "Malaysia airlines need to Change the behavior of the staffs in shanghai especially the agent or the station manager of MAS"
Pros: "The seat was very nice position."
Pros: "Boarding was organized"
Cons: "Vegetarian food wasn’t great"
Pros: "The people at the check-in desk."
Cons: "A light snack and drinks would have been good. Even just water."
Pros: "The crew are friendly and reliable."
Cons: "The food instead of salted peanut, it will be better if bread instead coz some of us got not enough time for meals."
Pros: "The airline better than the budget ariline"
Cons: "The agency that booked through not so cooperative and complicated"
Cons: "The KUL to DPS leg was on one of the oldest planes I’ve flown. A 737 with no seat back screens. They handed out 2 inch thick “tablets” in Business class, with no touch screen and only a handful of 10 year old movies."
Pros: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was a 5 star experience, friendly hostess’s and friendly & helpful staff"
Pros: "Nothing special"
Cons: "At least, they let me know the first delay but no further information was given to the 2nd delay. Also, neither the ground not on board staff seemed to be interested in Passagiers. Was a short flight interrupted by diverse visual ads and PRs.."
Cons: "He is cheating telling normal taxi cant for two adualt and three chalidren to buy taket for double price for min bus or van , that person in charge is laieing and not respecting i hope to take acsing because they are the face of malysia visitor and i think no boday will except cheating even for one ringet . If need any details for the person can contact me."
Cons: "Flight delayed, no head phones supplied and the food was burnt."
Pros: "None that I like!"
Cons: "Flight delayed coming in therefore late departure of over an hour! My outgoing flight was also delayed that I missed my connection at Kuala Lumpur and was put on next flight 4 hours later arriving into Singapore around midnight!"
Cons: "Seat back didn’t stay upright so it was uncomfortable when I wasn’t trying to sleep."
Cons: "This is the second time - once on the way to Kuala Lumpur and on the way back that we boarded late and thus missed my connecting flight. Sadly Cathay and Malaysia air (which was the airline Cathay used for the return leg of this trip refused to help and put me on an earlier flight forcing me to stay an extra 6 hrs at the airport while being sick."
Pros: "Air conditioning"
Cons: "Not much of a meal and serviced quick then picking up paper before finished eating"
Pros: "On-time departure and on-time arrival."
Cons: "Perfect flight"
Cons: "Incorrect information of boarding gate."
Pros: "Friendly & attentive crew"
Cons: "Departure delay (10 minutes)"
Pros: "Rapid boarding"
Cons: "Food was not very nice"
Pros: "Most of it, especially having a meal on such a short flight."
Cons: "Could do with more legroom, tall people exist"
Pros: "On time takeoff, landed early....everything was smooth"
Pros: "Nice crew and comfy seat."
Cons: "Table tray was dirty and there was old coffee spilled along the side."
Pros: "Satay, flatbed."
Cons: "No amenities kit, no mattress pad, no champagne, no menu for business class. And the forgot to serve the main course of my travelling partner."
Pros: "The flights were on time :)."
Pros: "All aspects were fine. Weather caused a delay for landing of ore than 45 minutes, but not airline's fault."
Cons: "No beer or wine in business class! Did not want a meal, so I got water and a tiny pack of peanuts."
Cons: "Very uncomfort flight, very bad timing, Food is not good"
Pros: "Nothing remarkable"
Cons: "Nothing unremarkable"
Pros: "Flight was on time - to the detriment of my late connecting MAS flight from DAR"
Cons: "Food was okay but entertainment was non existent"
Pros: "1) Not to squashy and more spacious than I thought. 2) The interior of aircraft seemed reasonably modern and up-to-date rather than old and miserable with stained seats and carpets. 3) the in-flight entertainment was better than I thought"
Cons: "I tried the seafood pasta and it was horrible!"
Cons: "I fell asleep during the meal serving. Instead of waking me up or putting my meal on my tray, it wasn't served at all."
Pros: "Free beer and wine. Good inflight entertainment. Food ok."
Cons: "Seats uncomfortable and not enough leg room for someone 6'02". They ran out of the chicken meal and I was stuck with the fish which wasn't that great."
Pros: "Easy to get my boarding pass at the Changi airport. Seating was nice. Not many passengers in this flight."
Cons: "The magazine in my seat pocket was dirty."
Pros: "Newer B737-800 aircraft Improved entertainment system Drinks"
Cons: "Seat pitch is a measly 30 inches Entertainment system USB has very low current - very slow to charge phones Food taste is very poor"
Pros: "It was a very good flight ."
Pros: "Flight was on time, good value airline"
Cons: "Kayak did not book through airline, would prefer to use known site before paying $$$"
Pros: "Prompt flight and service was good."
Pros: "Service in the plane"
Cons: "Service at the airport."
Cons: "I never got to take the flight. Tried to cancel multiple times with VAYAMA prior to 31 March, but they never responded."
Pros: "Routing convenience if you are heading to Kuala Lumpur."
Cons: "Business class service falls short of other comparable airlines. Extensive auction of business class seats packs the cabin resulting in full fare passengers not getting a service representative of the class fare. Wines offered could be better."
Pros: "On Time"
Cons: "No newspapers"
Pros: "I love flying with MAS"
Cons: "I don't like Tax Refund Customs Verification"
Pros: "Plane seemed new and the seats were comfortable in Business class. Crew was efficient."
Cons: "Food was stale cellophane wrapped bread and croissant that I did not eat. There is no alcohol served on any Malaysian flight of less than 3 hours. It was a bus boarding that was delayed by weather supposedly but the Tiger Air flight that was due to depart from the same gate area 35 minutes later actually took off on time before our flight. I lived in Malaysia and Singapore for eight years in the late '80's and early '90's, at which time I thought that Malaysian was the best airline in the sky. Sadly, their present service is US airline quality at best without the general ability of US carriers to keep to schedule which makes them one of the worst in Asia."
Pros: "Crew always pleasant on this route."
Cons: "This route used to have new planes with AVOD at each seat but the airline seems to have switched back to old planes which really should be kept for domestic sectors"
Pros: "Quick and easy boarding and very friendly crew"
Cons: "Nothing really. For a no-frills flight, it was a great value"
Pros: "Smooth boarding"
Cons: "Leg room"
Pros: "Smooth check in"
Cons: "That the in-flight wifi really is free instead of making the passengers to pay"
Cons: "All good"
Pros: "The boarding was fast."
Cons: "Self-service boarding didn't work fully, causing some delay for my wife even though everything was in order. The flight was delayed and no over-the-air announcement or explanation or apology was given."
Pros: "Crew was really nice"
Cons: "There wer plenty of empty seats and the other people sitting in my row wanted to move to open seats but weren’t allowed because the seats apparently cost more money than our seats. I think that’s a bit stingy of the airlines because no one is sitting there. Why not allow people to be comfortable?"
Cons: "On time"
Pros: "correct priority of boarding respected luggage handling very fast"
Cons: "quality of food"
Cons: "I didn’t have any food so am unable to comment on this"
Cons: "Uncomfortable Won't give you a blanket or cup of eatery without making you pay Delayed"
Pros: "very on time"
Cons: "chair abit small"
Pros: "Old and worn out"
Cons: "Food is not appetizing. There were only meat or chicken to choose from. Need to have an option for fruits only."
Pros: "The crew are friendly."
Cons: "Quite often arrived late, took too long for passengers to settle down."
Pros: "Assistance in check in"
Cons: "After early boarding still wait like 30 min plus seating in plane"
Pros: "On time and very friendly helpful staff. Especially ground crew"
Pros: "we arrived almost half hour ahead of schedule"
Pros: "This is now our airline of choice between KL and Singapore and the next time we fly to Australia we will try flying with Air Asia. It was a very short flight so entertainment was not provided, and we were perfectly happy with that. Very reasonable fare. All staff were charming and very helpful. Highly recommend."
Cons: "Delayed flight"
Pros: "Efficient boarding....took off early in both directions!"
Cons: "Aircraft arrived slightly late"
Pros: "convenient flight times"
Cons: "i hated that there are no human beings in sight. i hate all the machines. i hate that you dont employ people. if you want to give jobs to machines then i what use are you? i would much rather pay more and be greeted by a friendly human face. you are all fools and i will seek other airlines in future"
Pros: "Missed flight because the Air Asia app could not process my boarding pass. Had to leave my arrival Terminal 1 to pass through Immigration to reach Terminal 2 because Air Asia has no counter in Yerminal 1. All this led to a time consuming exercise and missed counter check-in time. Terrible experience."
Cons: "Duplicitous and sneaky policies. They tried to scam us out of $175 to check our luggage (it turns out we only should pay $16). Be careful."
Pros: "Cabin crew were professional and courteous. I like the boarding at rear of airplane first"
Cons: "For me, the seats a were uncomfortable. No lower back support."
Cons: "constant flight delays"
Cons: "Late flight, not enough announcements"
Pros: "Staff very helpful and knowledgeable... enjoyed my flight! Thank you so much!"
Cons: "Nothing...everything was perfect!"
Cons: "More than 3h late, no information, gate close (we had to wait in the corridor), nothing to drink during the flight. And I had to pay 80RM just to travel with my umbrella,"
Cons: "No a ala carte food available due to insufficient staff, no towel for shower and i need to use my own towel and carry the wet towel on the way back to Singapore, no hot water for shower, staff sitting down there to chit chat and a cleaner was preparing my lousy latte. Worst Plaza Premium Lounge experience!"
Cons: "Late. As always."
Pros: "Great boarding arrangement for back seat passengers to board first and follow up with front seat passengers."
Cons: "Cabin crew totally forget their priority task which is to Ensure the comfort of passenger. Instead everyone is so focus on retail as well as F&B add on sales."
Cons: "Flight was delayed."
Cons: "The delays......"
Pros: "Low cost"
Cons: "We paid a small fortune for the couple of kilograms we were over our 15kg allowance."
Pros: "Left on time, everything was OK"
Cons: "No beer for sale and no duty free on board though its an international flight. KLIA2 is a monster, miles to walk...."
Pros: "Air Asia! Ground staffs are good service and helpful."
Pros: "Everything went smoothly on this flight - couldn't ask for more! Checking in at Hong Kong airport was great and fast."
Cons: "Not enough directions signage when arrived in KLIA2."
Pros: "Pilots made a great effort to cut down the delay, kudos to them."
Cons: "No organization whatsoever in boarding procedures. No announcement made on the flight being delayed, only a message passed down from passengers at the very front. Plane was not cleaned and emptied of rubbish before we were boarded. Most shocking of all, the plane was being refueled while passengers were boarding. All in all, pretty appalling. I take budget flights 2-3 times a year and this is the worst experience I've had with budget carriers (including the European budget carriers with dirt cheap fares and sometimes non-existence customer service)."
Cons: "Paying for water on the flight? Paying >60% of my ticket price to check a bag? Typical airasia gouging you wherever they can."
Pros: "Overall not bad the flight left on time and was a good flight."
Cons: "Please be forewarned, pay for your bags ahead of time if you can figure out how. We had a short flight from Singapore to Kuala Lumpur and had not paid for our bags. It ended up costing us more for two bags than the flight for the both of us. For that reason alone I would probably not fly with them again unless it was the only option."
Pros: "Flights were on time."
Cons: "All food and drinks were sold at additional cost, not even small snacks or water included in the price of the flight ticket."
Pros: "Same as for earlier flight"
Cons: "Same comment as above"
Pros: "Fast & on schedule"
Pros: "it was a very nice and clean plane."
Cons: "They dont give anything complimentary - not even drinks or water!"
Pros: "In the US most recognize Southwest Airlines as an efficient low-cost carrier. AirAsia is all that with nice aircraft AND comfortable assigned seats."
Cons: "If your going to check a bag you can do it easily at the airport and you will pay per pound/kilo. If you know the approximate weight you can do it in advance on-line and save time. Example: 40 kilos /80 lbs was $40 usd."
Cons: "Seat too close no lrg room."
Pros: "afforadable fares"
Cons: "cleaner cabin. There was visible stains on the floor in front of my seats and I'm supposed to put my bag there."
Pros: "Left on time, arrived on time!"
Cons: "On time"
Pros: "Cool signage and ads. Quick on and off boarding process"
Cons: "Seats way too small and uncomfortable, no in flight entertainment or plugs, charged for basic drinks, cash only, Seats too close to one another, seat belt not made for American bodies, took off late. Basically the spirit airlines for East Asia"
Pros: "Flying from Phuket was so easy, check-in quick and straightforward. I had chosen not to reserve our seats, and this time that meant that we were in the very back row, so had the pleasure of those in front of us in our laps, with no chance of reclining our own seats. It was a short flight, so no real damage was done."
Pros: "Crew were friendly, flight was on time"
Cons: "They forgot one of my meals."
Cons: "Great flight experience"
Pros: "Competitive price,"
Cons: "Adverised price include proccessing fee. 7kg carry on stingy"
Pros: "Cabin Crew are helpful and friendly"
Cons: "Airasia always delay"
Cons: "I always use Kayak to book an international flight Chiang Mai to Denpasar, with my luggage checked through. But this time I went to International in Chiang Mai to check in and found that you had bungled the booking. You booked me Chaing Mai to Bangkok on a DOMESTIC flight, and expected me to get onto the next leg, International,Bangkok to Denpasar, in 2 hours. You left me only 2 hours to disembark in Bangkok, get luggage at the Domestic carousel, go through customs, take luggage to the Check In counter in the International, get boarding pass, go through customs and security. Then race to the boarding gate for my INTERNATIONAL flight to Denpasar. What a trauma. The International Air Asia check in was mobbed!! I only made it in time because staff at the check in found me by chance and put me to the front of the line. I won't use Kayak again, after using you for 15 years. You have a nerve selling such a ticket."
Cons: "Food 4 times the same with the pre-booked meal? Wow, really impressive. Fees wherever you see, rather book a proper airline next time."
Pros: "Small plane with no complementary food, snacks or drinks. Didn’t mine since it was a short flight."
Pros: "We arrived"
Cons: "Started with booking, a package includes seats but the seats included we're all full,of i.e. need to pay more again.but100 Dollar for credit card booking? They are crazy! Check-infamily with just computers is terrible, didn't worked properly. Included food in package but can't choose, both legs the same food. Baggage damaged. Long walk in DMK to transfer, inefficient. Overall just a shitty experience!"
Pros: "Both outbound and return flights departed on time."
Cons: "When booking this return flight with Air Asia we had to pay for baggage.Not sure if its with Kyak or Air Asia but Having included baggage for outbound we were shocked to find it wasn’t included for the return. This cost us £147 at check in which was a shock.This hasn’t happened with Hong Kong Airlines previously. I think either your website or Air Asia’s need a block when booking return flights so you include baggage for both sectors.This would avoid the shock and excessive cost at check in."
Cons: "No water"
Pros: "Cheap, short flight"
Cons: "Families with screaming kids. Golf bag was put on a different flight back to Singapore"
Pros: "Good price and on time."
Cons: "Very poor check in at DMK. Chaotic."
Pros: "On time, comfortable and inexpensive. Terrific value"
Cons: "Just know that you have to preorder and pay for any drinks or meal."
Pros: "Boarding time was accurate ."
Cons: "One of the crew member was very hard and never smile at all, and not polite also."
Pros: "One go crew members was very roude and her face very hard , never smile at all."
Pros: "Really a pleasant flight experience! The cabin crews are delightful!"
Cons: "The Air Asia Penang self baggage drop was chaotic and utterly disorganized. Despite the long line, travelers with closer flight departures were given the priority to cut queue."
Pros: "Nothing the staff was rude... be very aware they charge you less for your plane tickets then try to make all their money up on luggage weight and fees. If you are carrying more then a back pack or small carry on get ready to pay more. They charge you as much for the weight of your bags as they do the price of your tickets... that's how they make there money it's such a scam."
Cons: "Scam airline... over charge you on weight fees... do yourself a favor and fly another airline if you can even if you pay more up front in the end you'll save money because air Asia will try to add on extra fees for any and everything they can especially if your a foreigner..."
Pros: "The price was cheap and with the value deal you get 20kg can choose a seat and get a small sandwich and water that's alright. Boarding was fast."
Cons: "It was quite bumpy throughout both flight were I was wondering why it was perfect weather. Both my flights were delayed You have to pay for everything wondering why I don't have to pay for the toilet. =)"
Cons: "We used flightnetwork through kayak. During purchase there was nothing saying check in bags weren't included. It's an international flight! After reading the confirmation email also saw nothing about it, only some ambiguous message about checking with the airline. THIS IS IMPORTANT! WHY WOULD YOU NOT MENTION IT AT SOME POINT. If I need to go to the airline to "check" that YOU didn't forget to tell me something then what the hell is the point of using your service?! I had to pay 144 dollars, more than a single ticket!"
Cons: "Barely any leg room, very tight for average to small sized people. Can't image what tall people do..."
Pros: "Safe flight."
Cons: "15kg checked bag limit (most airlines have 25kg as standard). Additionally this costed 900 Bahts which is crazy expensive!!! Line up to pay baggage fees was long and slow. No other airline appeared to have that problem. No food or drink served. No in flight entertainment. I'd go with another airline in the future. We are on a 3week holiday and taking stuff out of our checked bag to reduce the weight to 15kg was nothing short of a nightmare."
Pros: "Food was excellent and price for food was reasonable"
Cons: "Even for a reduced fare, I've never been on any other airline that even makes you pay for water. I've flown many other reduced fare lines that still offer you a beverage and a small snack, even if only peanuts or pretzels. That this flight offers no beverage or food without payment is disappointing."
Pros: "Flight was on time"
Cons: "Flight id designed for people who travel super light. Tourist who do not read reviews are taken by surprise at the last moment (at the registration desk) and have no choice but to buy the second ticket for their luggage. The web site does not fully disclose luggage policy. No leg room"
Pros: "Shortest legroom I've ever seen on a flight."
Pros: "Cheap travel on a no frills airline."
Cons: "Didn't realize I had to buy baggage allowance 4 hours before departure. Significantly more expensive at the airport, but the check-in staff worked with us so it was only $50USD (instead of the $250USD it could have been). Do your research on the baggage policy before traveling to avoid a hassle."
Pros: "Very attentive crew, good food, on time arrival."
Pros: "What more can you ask for? The flight was on time and seats were decent at good price. Flight staff personally took us to boarding gate to ensure we got on the flight (because we transited in Bangkok to HK) They didn't check the weight of carry on luggage so it was good!"
Pros: "Fairly comfortable seats and enough room for an airline that isn't too pricey. I received food even on my short flights."
Cons: "This flight has no drink or food at all."
Pros: "Smooth flight"
Cons: "Left hate late. Charge for"
Pros: "Not a thing."
Cons: "I will never fly with AirAsia again. Absolutely no service on an international flight is rediculous."
Cons: "No food or beverages served, seats wouldn't recline, bag fee"
Cons: "The stewardess was too rude. Not a professional at all"
Pros: "Cabin crew professional, polite and efficient."
Cons: "We're accustomed to comp beverage like coffee water. If you don't buy it - you don't get it. Such is life these days."
Pros: "Great fare."
Cons: "A woman checked us in at DMK, flying to Phuket. She was poor at customer service and very unfriendly. I asked to borrow a scissor to cut a tie strap so that I can adjust the weight of my bags. Knowing it's a waste of her time she hid the scissor underneath a piece of paper and answered me that she didn't have one. I pointed it to her, she claimed that it wasn't hers. Long story short, I demanded another agent for help."
Pros: "Getting on board plane."
Cons: "There was a 40 minute delay. No information for other passengers for flight after us. So hence chaos for our flight."
Pros: "I flew out of BKK to CNX. Everything was smooth from start to finish. Boarding a bus at the terminal in BKK for the ride out to the aircraft was the only detractor, although not totally uncommon in Thailand."
Pros: "Helped me with additional baggage and didn't exploit that I had forgotten to book my luggage."
Pros: "The crew on the plane was the only satisfying part."
Cons: "Terrible experience, very much like the other international reviewers on this page. Baggage fees are costlier than the costs of seats. Could barely fit baggage under the seat. The outside crew was not friendly and did not understand English fully."
Pros: "Very late flight with no explanation. Boarding was crazy. Free for all."
Pros: "On time arrival, good service and a flight crew always smiling and ready to help."
Cons: "You are ok as long as you read the rules before you buy the tickets. No surprises."
Pros: "Friendly staff"
Cons: "Delay and big check in lines with no priority for people whose flight was coming up soon"
Pros: "I am sorry to say the first airline that I would not like for the service."
Pros: "Few flight attendant were cool"
Cons: "Free luggage"
Cons: "Their website doesn't work. Always fails when trying to charge my credit card. Support is impossible to reach. Useless, just booked on Scoot instead."
Cons: "3 hour delay without s good explanation....after arrival in Bangkok wait 30 minutes before leaving aircraft....madness..."
Pros: "Everything went smoothly. No complaints. Nothing extraordinary but also no complaints. I would fly with them again."
Pros: "750pm flight. Hope they add mor late night flight."
Cons: "I dont have checkin luggage. Web checkin did not give me straight to gate boarding even on FasT booth. Old system allows me straight to gate."
Pros: "Nothing. No food no entertainment no good service. Nothing good at all and they also take alot money for there mistake"
Cons: "Horrible experience. Never again"
Cons: "No basic newspapers available."
Cons: "Flight cancelled. No refund or accommodations."
Pros: "Service was good."
Pros: "There are several flights to choose from"
Cons: "Just don't make the mistake of booking a flight you don't want because you can hardly change it without paying a fee. In my case it's like buying another ticket. Better to buy ticket direct from airlines. Change is allowed within 24 hours without extra charge."
Pros: "Attendants were efficient & pleasant."
Cons: "Boarding instructions could have been repeated....got a little jammed up. Maybe it was more a passenger issue."
Pros: "The airline was very cold."
Cons: "I was frozen for 3.5 hours of flight."
Pros: "On time"
Cons: "No food or drink offered on flight"
Cons: "Delayed, but did give updates as to why. ALSO DIRTY, tray table smeared with food sauces."
Pros: "Nothing to like about this Airline."
Cons: "Baggage rates are a scam! No clear statement to "pre-book" baggage! Paid tripple there rates because booked bags at the gate, like normal people do! Was then treated terribly!"
Pros: "Easy checkin at airport and choices with luggage checkin weight."
Cons: "expensive luggagecheck in"
Cons: "Had no idea about the baggage charges. Kayak failed to mention. I will never book on them again."
Cons: "Delayed flights"
Pros: "On time"
Cons: "Long queue"
Pros: "It was cheap."
Cons: "Even with online check in you still have to do to the check in counter to show your passport. The wait was 20 mins! The space between seats is SO SMALL. I am only 170cm but my knees were up against the seat in front of me. And they are so narrow even the average size woman next to me kept elbowing me."
Pros: "Didn't have food and there is no entertainment. Flight was about an hour late."
Cons: "Bad way to treat the passengers. And they charge you for a bag us$40 !!!"
Pros: "Price. Punctual."
Cons: "No frills."
Pros: "Check in staff helpful."
Pros: "Uneventful flight, comfortable for sleeping for an early morning flight"
Cons: "Check in was busy and disorganized. Expensive luggage charge"
Pros: "Excellent for short flight, good fare price,safe flight"
Cons: "I booked a flight from SG to TLV via BKK. Jet star was my first flight. the confirmation mail had one booking number that wasnt JetStar. i coulnt use online check-in."
Cons: "The small size for seating"
Pros: "The flight was very comfortable. The flight attendants were very courteous and helpful."
Cons: "Late departure"
Pros: "great airline, short flight, fast boarding. overall good."
Pros: "Boarding was relatively simple, and on time."
Cons: "Even though I paid for both tickets at the same time, using the same card (the tickets were bought together) my assigned seats were NOT sitting together. When I approached the JetStar staff about this, they told me the flight was full and nothing could be done. When I asked again they told me there was no way to move my seats together for this flight. I (personally) asked other people on the flight to move, and everything ended up being OK. However this was not due to JetStar staff at all. All in all, I guess I got what I paid for: I bought a cheap flight and I got bad service. Kind of expected with a budget carrier like Jetstar ."
Pros: "The timeliness and arriving ahead of ETAs."
Cons: "None so far"
Pros: "Food choixes, terminal of Changi"
Cons: "Little legroom"
Cons: "Seat too cramp! Hahahaha Overall is still great!"
Cons: "Was reallocated a Malaysians Airline flight due to missing connection entirely due to Qantas delays. That flight was also delayed departing Singapore. Overall a horrific flight"
Pros: "Nice. I would definitely fly it again."
Pros: "While staff was courteous and helpful Jetstar's policies and business model lack a lot to be desired. The extra security check to rid folks of water and such sold onboard was BS. Not to mention the checked baggage charge. Will finish up this trip but never use Jetstar again."
Cons: "Baggage charge for checked bags Charges for beverages and snacks Minimal leg room"
Pros: "Cabin crew were great."
Cons: "Seat was uncomfortable. Ground crew were so so."
Pros: "Economical price. On time.Crew very friendly"
Cons: "The process of checking in was very inefficient. They made us go from one counter just to check in and then go to a different counter to pay for the checked bags and another counter to check the bags in and then another counter to get our documents check. All of that could have been handled all at once at one counter. On top of that, their website didn't provide any details regarding how much it would cost to check bags in, which was very frustrating."
Cons: "I have booked with Delta, ANA, Kuwait Air, Air Asia and Philipines Airline and none needed to see physical credit card. My girlfriend was not able to join me because of this unreasonable request. I offered to send copy of card with passport but they would not help. I have put a dispute with credit card as they would not let her on plane."
Pros: "My flight was delay for 10 hours I bought different flight and pay $500 for extra night Because my religious I told him I can't fly on saterday And I force to stay the weekend in Singapore On my expenses"
Pros: "Right on time!"
Cons: "Crazy prises for luggage. Left my creams, knife and nail cutter at the airport to have carry on. Didn't notice that the luggages are extra. Cheap mentality.. Crew are really cool, especially in Jakarta check-in desk."
Pros: "Crew seemed fine...but imparted only partial information relative as to why we had a long delay as well as deploying for an alleged sweep because 1 passage decided not to travel on this flight."
Cons: "Delays and deploying prior to flying to BKK. I sincerely hope that some sanctions are placed against the passage who caused a longer delay and inconvenienced almost 200 other people."
Airlines flying from Singapore to Ho Chi Minh City have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Singapore to Ho Chi Minh City
Masks required on board, masks provided on flights from Singapore to Ho Chi Minh City
Social distancing seating
Middle seats unavailable to book on flights from Singapore to Ho Chi Minh City
Testing for antibodies, testing for symptoms for flights from Singapore to Ho Chi Minh City
Waiving of change fees. Search flexible flights from Singapore to Ho Chi Minh City