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Cheapest flight | S$ 2,146 |
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Food wasn’t very good, old business seating configuration on an old A340
Food wasn’t very good, old business seating configuration on an old A340
We were delayed an hour leaving Munich (No fault of the crew). They kept us posted on the status so we knew what was going on, but as a result we missed our connection in Chicago and the communication on connecting flights was pretty poor as we disembarked. It was already stressful and some of that could have been reduced by better communications about where to find transfers, etc.
Meals were adequate but could be better. Lots of movies, podcasts, tv shows. We really enjoyed using our personal headsets highly recommended. 15 hrs flight great to travel at night.
The real big issue with this flight was that it was 3 hours delayed. Other than that, no big praises or complaints.
There was no lounge for passengers waiting before boarding the aircraft at F65, so passengers are just sitting on the floor or just spread everywhere the premises before boarding.
Good boarding. Crew started quick with drinks and food. They came around several times for trash which I really liked. Other than turbulence due to storms in the area, flight was great.
Liked the excellent United crew, the food selection, the comfortable cabin and the excellent movie and tv shows selection. The interface on the screen is also excellent and gives the option to let the crew know to wake you up for meals, or not. I disliked the onboarding experience at the Brussels airport. The process is convoluted and was not explained to any passengers. I also don't understand why thee is an additional security screening when getting off the plane from Africa, when there was none when getting off the plane from the US.
Friendly flight crew, clean plane, on time, great tandoori chicken
We learned certain countries (a few) require a notarized letter from an ex to give permission for children to travel to those countries with the other spouse together with birth certificates. To find this out one hour before flying—not good. Nowhere is it documented by the airlines though they require it. Make sure about all documentation required.
Customer service - staff was effective in getting my trip rescheduled