Very pleasant.The crews are very nice.Food were excellent.
They should resume the fast track for business / first class passengers
Over - amazing. The aircraft is somewhat old on this route.
We arrived in line for check in at 6:15 p.m. but did not check in until 8:00 p.m. The line for economy check in was very long, and all of the desks 03-13 were not open, although most of them opened sporadically. The crew on board were very nice and helpful, friendly and kind. It has been many years since we flew Emirates (at least 17 years), and we notice that foot rests are no longer available in economy, but we were lucky enough to fly in the upper deck and appreciate your opening some of your flights to economy passengers in the upper deck. We will definitely fly on emirates more often! Thank you.
Good flight overall. Good options of food on NY-Dubai-Mumbai leg. Not that good reversing back. The flight crew is courteous and professional as always. The seating was much more comfortable going into Mumbai than coming back. Cheers!
Seat 💺 was all the way on last row. Food was okay .
Ticket price is competitive, flight time is punctual, aircraft cabin is clean, food is average. Can improve on serving system of meals on a A380 airbus. I had only 15 min to eat my meal. There are lots of people to serve & took a while for food to make it down to my row.
Poor flight aircraft very old Crew was friendly 1 person though
Flight was pathetic, felt like a old plane was modified and brought in service. Didnt like the aircraft at all. Crew and services were good.but aircraft totally dissappointment.
We was missed the flight They doesn’t lest us fly next flight without payment They charge me 606 hundred dollars What is very unacceptable,our first fight ticket was almost 2000 dollars, again paid 700 it’s hurt … airlines need to do something please
Seats very small and unable to pre purchase internet or seat upgrades
The space was tight, hardly any leg room and the crew surprisingly were busy and did not take the time to attend to passengers, felt rushed. There was a delay for check in since the systems were down the airport staffs were accommodating
I recently travelled in Business Class with Qatar Airways, and overall, it was a pleasant experience. The cabin crew stood out for their kindness and professionalism, making the journey truly comfortable. The food exceeded expectations and was exceptional in both quality and presentation. The boarding staff was courteous, though I would like to mention that the staff member responsible for checking tickets during boarding could benefit from additional training to be more welcoming. A warm and hospitable approach would enhance the passenger experience significantly. However, one aspect of the journey was particularly frustrating. The in-flight entertainment system was disappointing, as the headphones provided did not work at all due to a loose connection. This significantly impacted the experience, especially since the flight also lacked Wi-Fi service. Addressing these issues would greatly enhance the overall travel experience. Lastly, I would suggest implementing a section-wise boarding process to streamline the boarding experience and minimise potential challenges. I appreciate the efforts Qatar Airways puts into delivering high-quality service and hope to see these improvements implemented in the future.
Did not like anything. Seats were crammed, leg space was minimal and food was terrible. This was the first time traveling overseas in American Airlines and was the worst experience ever. Have learned a lesson to never travel in American Airlines.
Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again
Wasn’t allowed to continue with the purchased tickets because I hadn’t been able to go on the first scheduled leg.
Overall experience was OK. Seats were truly uncomfortable for such a long flight. Food quality was mediocre at best. The staff was great though!
Flight was fine overall. What you would expect from economy seats. I did appreciate the amenities (eyemask, earplugs, small toothbrush and toothpaste, thin socks).
Good staff, good intent, decent entertainment. More seat space would always be of benefit
I had first class service from them. A little late taking off, but no major problem
The flight attendants were great! The seating for business class is better on other airlines. The food was also good!
Flight Singapore - Istanbul was perfect. Flight Istanbul - Sao Paolo - Buenos Aires was really good but there was a big delay in Sao Paolo (Brazil) due to a problem with the ground staff and not related to Turkish Airline. Overall a very good and solid experience
The segment bkk ist was ok. The segment ist to yul the boarding was chaotic with 5 control before get in the plain, in addition to normal control by scanner and metal detector during transfert
The in flight entertainment was very good but unfortunately I feel they could have been more attentive to the customer. This is saw on all my Turkish airlines flights , besides dinner service you never really saw the attendants.
I recently flew with Turkish Airlines, and I can confidently say it was one of the best travel experiences I’ve ever had. From the moment I boarded, the crew was incredibly attentive, warm, and professional. They went above and beyond to ensure everyone was comfortable and well taken care of throughout the flight. The highlight, however, was the food! I’ve flown with many airlines, but Turkish Airlines sets the bar incredibly high when it comes to in-flight dining. Every meal was fresh, flavorful, and beautifully presented. The variety of dishes, even on a long-haul flight, was impressive. It felt like dining at a high-end restaurant at 35,000 feet! The seats were comfortable, the entertainment options were great, and the overall atmosphere made the journey enjoyable. Turkish Airlines truly excels in combining luxury and hospitality. I wouldn’t hesitate to fly with them again—highly recommend!
"I had a fantastic experience with Turkish Airlines! Here are some things that really stood out to me: - Delicious food options, including a wide range of Turkish cuisine - Friendly and attentive flight attendants - Extensive in-flight entertainment options - Smooth and efficient check-in and boarding process Overall, I was thoroughly impressed with Turkish Airlines and would definitely fly with them again. The combination of comfort, service, and amenities made for a truly enjoyable flight experience."
Turkish Airlines overbooked the flight and they did not allow me to board the flight even though I had the proper boarding pass and was at the gate on time. Simply unacceptable.
A fairly standard 2/2 configuration. Boeing 787-9 is modern but the amenities chosen by Turkish for their seats are slightly limited - no in-seat charging, for example. Otherwise, a good flight.
The fully flat bed in business class on the 777 is a little narrow, and the 2-3-2 configuration is now dated, but otherwise a comfortable and pleasant flight. It’s hard to beat the value too.
The WiFi setup on the plane is needlessly cumbersome. Simplify the interface and login.
It was my first experience in business class. It was everything I expected and more. Service was impeccable, food was delicious and I felt rested once I arrived to London
So poor I will endeavour to never fly with them again. Booked flight direct with Lufthansa, LHR to Leipzig, with stop in Frankfurt. Transfer in Frankfurt, via app and website was a '9min walk'...it, quite simply is not - it was a complete terminal change, with passport control & 2nd security check. No guidance provided by gate staff. Missed connection (despite agents at passport control granting line bypass and running for 750m). No assistance from gate agents at missed flight (along with approximately 15 other passengers that didn't make connection. Lufthansa Service Centre staff helpful - their manager was not, stated it was our fault for not leaving enough time to make transfer, revoked compensation....err, how are we supposed to know about construction, new security procedures, late gate changes??? Really??? We went were airline sent us, at pace, they messed up (twice on both legs of journey). Will avoid at all costs in future.
Crew was great. Flight was delayed by 2 hours. Seat was not comfortable. Overall experience was mediocre.
They delayed the flight multiple times, canceled, and then did not rebook or reserve hotel rooms
Flight was late about 30 minutes. After our overseas flight problems, there was no one at the Munich Airport to explain what was happening. Flight itself was uneventful with water and cookies handed out.
Staff was helpful. we left on time and arrived early to destination.
the flight was delayed by 2 hours at origin and i missed my baggage at the destination
Better when flight announcements are better produced and slowed down a bissele
Missed our flight to London and we were put on coach seats to Munich.
Terrible. Missed our flight to Newark as well as our flight to London. Complete disaster
The payment system was not working so was unable to connect wifi the entire flight
I didn’t have food and they don’t include entertainment. Not much leg room at all. Staff were great.
The boarding call announcements versus the Staff announcements versus the digital signage board on the out-going and returning flights WERE NOT IN SYNC. I was sent through check and re-checks 3 times. WHY?
Absolutely the worst airline. Can’t find anything positive to say. We were in business which is the same as most airlines coach
everything to do with KAYAK was terrible. Your customer facing departments are utterly useless, timewasting and unhelpful.
I ordered short ribs for main course. It tasted sweet, really sweet. Horrible.
When checking our bags we were told our bags would go through our final destination. This did not happen. When boarding, after group 3 it was a free for all, everyone boards. When served lunch, I asked for anything without dairy, I was given popcorn and gummy snacks. She said she would come back with more options, she never did. Also, when traveling through London, they don’t tell you your gate number until 1 hour before flight leaves, causing everyone to run to their gate.
When Stephen arrived with our wheel chairs - we were in excellent hands! He was such great help with getting our rental car and then reporting our missing luggage. When you are exhausted from traveling for too many hours, he was just what we needed to navigate everything! Give that guy a raise!
Full flight, but crew was great. No wifi and no seatback entertainment, so had to read...argh!
The screen didn’t work and I didn’t get the seat upgrade I paid $300 for. They were no help with that,
