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Cons: A crew member fell ill before take off so we had to taxi back to the terminal - and extra 1.5 hours !

Pros: Decent service crew

Cons: Boarding, seating, comfort, media, food and general value..

Pros: We got to London on time.

Cons: Asked me to check luggage when there was plenty of room on board... Brand new, two week old, luggage is now broken.

Pros: Early departure and early arrival. Everyone was very friendly.

Cons: We had to wait for staff to come and check in baggage.

Pros: On time, friendly crew

Cons: Seats are tight,

Pros: The crew was very attentive and willing to assist with everything.

Pros: Seat was very comfortable, plenty of leg room.

Cons: Food trays left for 45 mins. This was premium economy Check in took forever even though I checked in 3 hours before departure. Didn't seem to be any staff near self serve check in screens to advise passengers.

Pros: Clean aircraft.

Cons: Bathrooms not updated and comparable to some other airlines. Crew can be a bit more interactive and friendly.

Pros: Quick access to the airport and gates

Cons: Free food on board

Pros: Boarding was poor. Stood on bus for almost 30 minutes followed by long bus ride to plane. No apology. Crew service average at best.

Cons: No luggage and you had 4 hours! And 20 min late. Not good

Pros: Crew was fine.

Cons: Boarding could have been more organized.

Cons: Delayed

Pros: Plane was new and good

Cons: Flight was 4 hours delayed

Cons: No luggage and you had 4 hours! And 20 min late. Not good

Pros: On time

Cons: Seats were tight

Pros: That we got home safe

Cons: It wasnt a BA plane! Food, staff and entertainment all not really up to scratch

Pros: They change my seat from middle to window, but that’s all.

Cons: Flight delayed. Food was salty and cafeteria like.

Pros: Crew good, food okish.

Cons: Entertainment system below average. Disembarkment was poorly handled and resulted in big delays.

Pros: Flight took off on time. Boarding was organized.

Cons: Cabin was cramped. Food quality was so so.

Pros: The BA crew couldn’t be more excellent! They were friendly and courteous from the moment we stepped onboard the plane and maintained a professionalism all throughout the flight. Kudos once again to British Airways for the consistent service you provide over the years!

Pros: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.

Cons: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.

Pros: The flight was on time and landed early

Cons: The bags could have come out earlier and the food could be better

Pros: All flights were on time. Boarding was well organized.

Cons: Seats seem more cramped than comparable airlines. Food quality was poor. For one meal they didn't honor my special meal request (they did for the other meal, so they got the request). Flight attendants didn't check back in comfort of passengers.

Pros: The flight was on time and landed early

Cons: The bags could have come out earlier and the food could be better

Pros: Really nice crew and quite good food

Cons: BA business cabin "suite" concept makes the whole thing feel cramped and narrow, not to mention very inconvenient to move through with luggage (or at all). A serious miss from the BA interior designer.

Pros: Delicious inflight meal and outstanding service!

Cons: Please keep up the same standards

Cons: A crew member fell ill before take off so we had to taxi back to the terminal - and extra 1.5 hours !

Pros: We were early

Cons: The food

Cons: A crew member fell ill before take off so we had to taxi back to the terminal - and extra 1.5 hours !

Cons: I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted

Pros: On time, friendly crew

Cons: Seats are tight,