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Low season

March Best time to beat the crowds (4% less expensive on average)

High season

December Most popular time to fly (2% more expensive on average)

Average price round-trip

S$ 1,315 (avg. price over the last 2 weeks)

Good deal round-trip

S$ 972 or less

Top tips for finding cheap flights to Bansko

  • There is no major airport in Bansko. It is instead served by Sofia Airport.
  • Looking for cheap airfare to Bansko? 25% of our users found tickets to Bansko for the following prices or less: From Singapore S$ 1,294 round-trip
  • High season is considered to be January, November and December. The cheapest month to fly to Bansko is March.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Bansko flight deals.

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Top 4 airlines flying to Bansko

Scores according to KAYAK customer reviews

8.3
Emirates
Overall score based on 15,364 reviews
8.3
Boarding
8.2
Comfort
8.4
Crew
8.5
Entertainment
8.0
Food
Airline reviews

Pros: "-Crew were nice and friendly -Aircraft had nice new business class products -Food was good -Lavatories were good -Great entertainment system and selection -Air ventilation over seat -High walls - good privacy for window seat -Intuitive buttons and menus for controlling seat and entertainment system"
Cons: "-Seats were in a high-density 2-3-2 configuration on a 7-hour flight -Narrow seats -Limited storage space near seat -Could not figure out how to use wifi -Boarding announcement was made late"

Pros: "Friendly staff at boarding and on flight. Very attentive."
Cons: "Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given."

Cons: "Far too low temperature settings"

Pros: "Amenities - ear plugs and basic things are good. Dint see this in other flights till now in economy. Good movies collection."
Cons: "Attendants were negligent. Asked for water many times, but didn't get any response. They were busy chit chatting. Internet - only 20 mb , that too for 2 hours continuous. Food was not that good. And only 2 meals for 14 hr flight!!"

Pros: "I definitely love Emirates' use of the A380 as it is more spacious and therefore offers a more comfortable ride. It also helps that their cabin crew were accommodating and the services offered onboard were good."

Pros: "What I like is the food served, the entertainment, and the toilet."
Cons: "What I didn’t like is some of the stewardess attitude wasn’t really good, they have the grumpy face throughout. My seat, was unable to push back, the button was gone."

Cons: "Excellent"

Pros: "Good selection of movies and special menu for the festive season."
Cons: "Slight delay on the tarmac."

Pros: "Helpful staff,gave me seats requested,meals pretty good,good entertainment,even got to see despicable me 3 and didn't need a kid."
Cons: "Would have loved business class,but what can u do,only thing was I had to remind about my skywards miles.."

Pros: "Flight was quite empty and boarding was swift and easy."

Pros: "Good inflight entertainment"
Cons: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"

Pros: "Comfortable seat, even in economy class. Very quiet engine noise. Extensive in-flight entertainment. Attentive crew."
Cons: "Boarding experience was cumbersome and overly complicated. After going through the whole security screening process to enter the departures area (I boarded in Singapore), the whole security process is performed again to get to the gate. Why do I and my carry-on luggage need to be checked twice? Once at the gate, all passengers are herded like sheep into an area that has insufficient seats for the number of passengers, so many are left to stand or sit on the floor. If the airline wants to use a plane that carries 500+ passengers, then use a gate that can accommodate that number."

Pros: "Nice airport"
Cons: "It took Emirates a while to let passengers out. 1 hr layover is just barely in enough, expect to run or fast walk to connecting flights. Not organize when boarding aircraft."

Pros: "The food and service. Toilets are clean"
Cons: "Should watch on how many beer/champagne the steward serving to the customer as we had an old man who is super drunk sitting beside us and keep asking for more. Should also include toothbrush for our overnight flight as we reached Melbourne in the morning."

Pros: "The service of the airline. The food was good."
Cons: "The seats were very small and tight. Most other long haul flights the seats are much more comfortable."

Cons: "Bad seat"

Pros: "In flight meals were quite good. In fact, I would order the smoked chicken salad if I were in a restaurant. Service by cabin crew was excellent as well. Courteous, friendly and knowledgeable$o."
Cons: "In flight entertainment could have more recent movies."

Pros: "crew"
Cons: "nothing"

Cons: "Seat a little uncomfortable even with mattress. Food not great."

Pros: "Crew were lovely"
Cons: "Insufficient vegan option"

Cons: "Flight attendants were rude on the Washington to Dubai flight"

Pros: "The plane were newer. Larger monitor."

Cons: "THe Entertainment system did not work. which meant no tv, info or seat adjustment. this was in First Class. horrible"

Cons: "The touchscreens on the 777s were a bit unresponsive."

Cons: "Very bad change process, through vyaname It was impossible to change the flight although it was 5 days earlier And wr missed the flight"

Pros: "Upgraded to Business Class. On a A380 its really significant."
Cons: "The crew was abit too talkative during non-service."

Pros: "Food was ok"
Cons: "Smallest leg room ever"

Pros: "USB chargers at every seat Plenty of entertainment options and new movie releases Good food Tidy bathroom Extremely pleasant air hosts and hostesses"
Cons: "Being in Economy Class. The difference between Economy and Business Class is worlds apart"

Pros: "The in flight entertainment and food was enjoyable. Overall service of the crew was excellent."
Cons: "The flight was delayed ~10 minutes boarding and I would have appreciated announcements to update the passengers with what was going on / the status of the flight."

Cons: "The crew was very impolite."

Pros: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
Cons: "None"

Pros: "Great airlines, no issues. Everything was great and outstanding."
Cons: "NOTHING"

Cons: "Customer service at cairo airport is soooooo bad. They don't care at all about customers."

Pros: "Seating was good in business class"
Cons: "Toilet signs not working , food , service ,"

Cons: "Baggage took almost 2 hours to get out at return destination"

Cons: "No information re cancelled flight, board at Dubai indicated flight delayed with no time or boarding gate. Over 300 people at Emirates / Qantas customer service desk and 2 operators. Only found out that the flight may be cancelled from an email from kayak. Eventually got on a flight 6 and a half hours later. When leaving the board still said ek5101 delayed. I am sure if left up to Emirates / Qantas we would still be sitting at Dubai looking at the board."

Pros: "The crews were helpful."
Cons: "The handle of one of my checked in bags broke down."

Pros: "The media system was great. I enjoyed the food and the crew was very nice."

Pros: "We love Emirates. The previous flights and crew have been amazing. Most likely due to the plane only being half full. However the service, food, comfort and entertainment are the best I have ever experienced. The staff when able are more then helpful. They are friendly and engaging. The baggage allowance is amazing as well."
Cons: "Nothing"

Pros: "Variety and choice of media entertainment was superb. Enjoyed the food and service."

Pros: "for long flights they should have a children's section, or at least a section where no children are allowed. We had 15 hours of non stop children, babies and infants bawling! Bummer."

Pros: "Nothing"
Cons: "Dirty planes, horrible attitude of cabin crew and bad food. They also forgot to serve me my special meal and then in the end just gave me some junk since they didn't have the special dietary meal on board."

Pros: "Flight was comfortable, good food and entertainment"
Cons: "Online check in didn't work on the first journey. Queue to check in was long. Also the blankets weren't provided but we had to request them. flight attendants were quite noisy at the back of the cabin( I had the last seat) so sleeping was difficult."

Pros: "Nothing"
Cons: "1. Flight entertainment was not working from Singapore to Brisbane only me and my partner seat was not working, I know cabin crew not able to fix it, no apology given to us, said "we can not do anything at the moment", offered me to choose between bottle of wine from business class or 10% off voucher for duty free, poor compensation 2. Flight entertainment was not working AGAIN from brisbane to melbourne, 3. 2pax 20kg allowance for baggage with us, however we did have only 1 bag which 25kg, from brisbane to melbourne in airport, they did accept our baggage from brisbane to melbourne without charging, and did not mention suppose to pay for extra. from Melbourne, they did not allow us to drop our baggage for complimentary, had to explain aboout our allowance and happen from brisbane they did not listen what we try to explain. ( 28th Jan 2016, 10am ish, there were 1 eldest gentleman, and 30ish aged lady) =never happen before with other airline like cathay, singapore,korean,emirates,etihad...etc So, if we took Emirate I believe it won't happened, because it was "QANTAS" very poor service, poor equipment in flight as well. what a shame Qantas is only one of full service airline in Australia."

Pros: "Friendly stewardesses"
Cons: "My seat was next to where the stewards'stewardesses sit before flight take-off and land. The light there was bright and I couldn't sleep. Moreover, it was just next to the toilet and people used my front area as a waiting area causing a lot of disturbance."

Pros: "Food was choice less small portion Beverage was almost too little Removal of food tray was too much delayed after use"
Cons: "Service calls were least attended or delayed"

Pros: "nil"
Cons: "nil"

Pros: "Aircraft. Comfort. Entertainment"
Cons: "Air stewards a d Stewardess. A bit abrupt. Took 2 hrs into flight before we got a drink of any kind and food"

Pros: "Staff were professional, friendly."
Cons: "They changed my pre-assigned seat from middle seat to isle. My less favourite seat."

Pros: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Cons: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."

Cons: "1.5 hour delay departing put a slight damper on this flight but otherwise it was fine."

Pros: "Everything was perfect."

Cons: "This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!"

Cons: "Poor desk service Food at breakfast A joke"

Pros: "The food was great. The service is excellent. Swiss Air gets an A+."

Pros: "Nice cabin, clean . Friendly crew"

Pros: "Fast flight. Good service from luggage checking to landing."
Cons: "Way too spicy beef chili. Confined space on airbus."

Pros: "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Pros: "The service and the crew were fine"
Cons: "Seats are too small and terribly uncomfortable on such long flights."

Cons: "Seats are very cramped"

Pros: "Friendly Crew , modern and spacious aircraft B777"

Pros: "I had a wonderful experience the whole way through."
Cons: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

Pros: "Seats a bit tight"

Cons: "It was hard to figure out how to request a special meal"

Pros: "Kindness"

Cons: "This flight was missed due to the delay of the first flight."

Pros: "Easy check in. Crew efficient and personal attention."

Pros: "Nothing."
Cons: "The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them."

Pros: "The chocolate was good. The flight was fine no issues. The flight staff was very good."
Cons: "Had to pay $100 for my second bag. I did not pay for the extra bag on my way out. As a star alliance member and a united chase explorer card user I don’t think I should be paying for the extra bag. I booked the flight through United for the expressed reason that I have privileges when on united and feel if I book united these privileges should transfer. If not what’s the point of being a loyal customet"

Pros: "good entertainment system, modern aircraft , friendly and competent crew"

Pros: "Stewards are very kind and friendly unlike those in US flights."
Cons: "None."

Pros: "Great entertainment system"
Cons: "Leg room space was a bit restricted compared to what I am used to"

Pros: "Loved the crew and movie options, the hydrating must in the bathroom was awesome!"
Cons: "I wish the seats were more comfortable"

Pros: "Once staff arrived all went well."
Cons: "The flight was scheduled for about 1pm and we arrived with another connecting flight to the Athens airport at 8am as that was our only choice. No staff arrived until 11am to check people in and take baggage. We were flying business and would have liked to check in earlier and make our way through security to the business lounge but could not and had to wait for three hours. It would have been nice to have one person on duty."

Cons: "No priority boarding with my baby,had to complain that a lot of other passengers were going by us(while I was waiting with my baby asleep in her stroller and me being pregnant) so that the crew would let us go through to get in"

Pros: "Short flight.."
Cons: "They gave me and the 2 other black people who were flying, the seats all the way in the back. I'm never telling the people at check in "just give me any seat" ever again! It was so obvious I almost complained to all the attendants! I just tried to keep my cool... HORRIBLE FIRST EXPERIENCE TO EUROPE!"

Pros: "I did not take this flight. I had to change my itinerary to accommodate a change in my work commitments and tried to cancel this flight but was unable."
Cons: "I am never ordering a ticket through your services again. And I will certainly advise friends and colleagues against doing so. Your customer service is execrable. This is the second time in a year that I have had to spend hours of time in an attempt to cancel a flight and have lost the full ticket cost because of all your terms and conditions and fine (=unfindable, unreadable) print. The lack of transparency regarding baggage fees is outrageous. I have had to pay hundreds of dollars in such fees after having had no such notice - and no inkling - that that would be the case. We call this a "racket" in the United States."

Pros: "food and crew were excellent: good meals, free wine."
Cons: "Screen was dim and low-resolution, controls slow and hard to use, no power outlets."

Pros: "Crew were perfect food was fine"
Cons: "Seat was terrible. 44g is one of the worst seat ever. No place for the my legs..."

Pros: "All good"

Pros: "Good product, excellent food, great and attentive service"
Cons: "Set quality for Business leaves much to be desired. Feels like sitting in Y with middle seat free."

Cons: "On my return journey I was told at check in that there were delays that would mean missing my onward journey from Zurich. I was then rerouted through Istanbul with the promise that I would be well compensated for my troubles. I was told that I would receive a certain amount for every hour I was delayed from my original arrival at end destination. Well I arrived 8 or more hours after I had originally expected (and the reason I booked with Swiss Air was because of the timing and the apparent luxury of the flight). Once I got back home and tried to pursue this amazing compensation I received some of the worst customer service ever and received 0 compensation for the experience. Very disappointed and will never fly swiss airlines again."

Pros: "Na"
Cons: "Na"

Cons: "Delayed 4 hours at airport with no explanation why and little compensation for the experience."

Pros: "The food was delivered fast. The meals were delicious, especially the chicken and polenta. I also appreciated the ice cream and I enjoyed the selection of movies and television. I also appreciated the map and trip information display."

Pros: "Friendly cabin crew"
Cons: "Again, boarding was chaos. No special boarding for star alliance gold member."

Pros: "Night flight. Food is fine."

Pros: "Good service... Quick boarding"
Cons: "Older plane, seats too narrow and short for 11hr flight. Bathrooms are TINY even by airline standards. Entertainment system has lots of choices but screens are low quality."

Pros: "All the meal and snacks were excellent! The crew was friendly."
Cons: "It was too warm during flight, not enough air flow. The lights are too bright and spread light to passengers during "sleep" time. The remote controls for the TV's need to be cleaned. Passengers need to be reminded to not open windows during "sleep" times"

Pros: "Everything. All about my flight was great. Thank you."

Pros: "There was nothing unusual and we got to Zurich on time"
Cons: "The website was confusing, I couldn't check in online for this flight. When I checked in at the airport, I didn't get a boarding pass for the flight from Zurich as the attendant didn't find me in the system, thus it was uncertain if I would get to LAX on time. I was worried that I would not make my flight and I was supposed to work the next day. Fortunately I stopped by the CELEBI counter where Monika Taigiszer provided excellent customer service. After making a few calls she confirmed that my name was on the list and I would not have to worry. In Zurich I got my boarding pass and arrived to L.A. safely."

Pros: "It's Swiss!"

Pros: "as I'm pretty sure they were americans... at least some of them. However, I hope they were on the tail end of some million mile juggernaught to explain their rude treatment of the customers."
Cons: "Boarding was not done by row and led to delays and discomfort. The crew was rude and not helpful. At one point, a sick passenger was requesting help for what seemed like 25 minutes before they got back to her. The plane was still dirty from the last flight. I'd give Swiss a pass next time...not really a pleasant flight experience over all even if they got us there in the end."

Cons: "6 out of 8 of the earbud jacks didn't work proper"

Pros: "SWISS is always a solid flight. Good food and lovely SWISS chocolates."
Cons: "The seats in economy were the smallest I've experienced flying SWISS"

Cons: "Had a delay and changed all my itinerary"

Pros: "Comfortable Business Class seats. Excellent food."

Cons: "Narrow seat."

Pros: "Courtesy and discrete care through out the flight"

Pros: "It was a new plane."
Cons: "Cleanliness - there was a pretzel and part of chewy bar between seats. There was no water service on this flight of 12 hours plus. There was no option of vegetarian meal either for dinner or breakfast. I did not want any special meal. There is always choice of vegetarian meal."

Pros: "Overall"
Cons: "Nothing to add?"

Pros: "okayish"
Cons: "delay could be complimented by faster speed"

Cons: "Never happened,missed flight"

Pros: "Everything. Crew was very friendly, always smiling. Helpful. Best flight."

Pros: "Efficiency"
Cons: "Na"

Pros: "Staff were very nice. Flight arrived on time."
Cons: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Pros: "Flight crew and airport crew very helpful ,"
Cons: "Due to delay in LA, was rescheduled to later flight which was also delayed"

Pros: "Everything. The staff were absolutely lovely, the brand new fit out of the 777 is excellent and modern, the entertainment was great as was the food. Overrall really impressed."
Cons: "Nothing."

Pros: "The crew here was Much, much friendlier! They were smiling, joking, and happy. The stewardess even directed me to a free isle seat so I wouldn't have to sit in the middle where it was a bit more cramped. I wish my first experience with Lufthansa; they could have had a loyal customer since I will ve flying to Bulgaria 2 times a year in the next 6 years."
Cons: "The bus to get to the plane was very cramped."

Pros: "It’s always a pleasure, easy and organized to fly with you. I have been using Lufthansa for the last 3 years, every time I must fly because of the quality of service and of its crew."

Pros: "The meals were very good!"

Cons: "Boarding was a free for all. My seat was near the front of the plane but the crew directed me to enter at the back of the plane. There were people entering from both the front and the back, meaning people were stuck trying to get past each other in the tight aisle. It was difficult to find space in the overhead compartments for carryon luggage due to people bringing too much stuff - the crew should have stepped in and helped. The food was a bad chicken sandwich with condiments that I could not eat."

Pros: "Wider economy seats"
Cons: "Metal box impedied foot space for 15 hours and monitor froze several times during flight"

Cons: "Flight was delayed. There was not enough space for my carry-on luggage so they had to take it in the front."

Pros: "Lufthansa and SAS. A great combination."
Cons: "Nothing to not like."

Cons: "Cos it's terrible on lufthansa"

Cons: "They Changed the terminal last minute and i miss the flight ! horrible experience i needed to pay new tickets 300$ ! i will never going to book or recommend to anyone to fly with your company.."

Cons: "The chicken was too spicy & hot for general public. You should take lessons from Swiss Air... food was delicious!"

Pros: "Munich airport is very well organized."

Cons: "We had reserved our seats ahead of time but as we were boarding we were told that instead of sitting on row 4, we should seat at a row at the back of the plane. We were not notified ahead of time or or given an option. Flight attendants were refusing to help passengers and were actually rude to people who needed help to find a place for their luggage. Honestly, I didn’t expect this from Lufthansa and am very disappointed."

Pros: "Smooth flight"
Cons: "Movie selection is very limited"

Pros: "United was operating the flight. They asked for 200 to assign me seat next to the path. I found out in the plane after i got to my middle seat that they gave a good front seat close to the path to somebody who was stand by..... They also stated that they can not check my nags to Sofia since they DO NOT FLY TO SOFIA..."
Cons: "United was operating the flight. They asked for 200 to assign me seat next to the path. I found out in the plane after i got to my middle seat that they gave a good front seat close to the path to somebody who was stand by..... They also stated that they can not check my nags to Sofia since they DO NOT FLY TO SOFIA..."

Pros: "Decent flight. Nice crew. Clean cabin."
Cons: "We booked these flights expecting Lufthansa. Little disappointed to learn they were Brussels airlines. Inflight entertainment options and meal options don't seem to be as good. Flight crew was pleasant and fine. After learning it was Brussels airlines I went through their check-in process for families and requested kid-friendly meals, but nothing came of it. Slightly disappointed."

Pros: "The crew was very polite!"
Cons: "It felt really tight."

Pros: "Didn't try the food."
Cons: "Nothing out of the ordinary regarding the flight itself. The gate was changed twice, which was inconvenient. Not much leg room or no adjustable pillows on the seats."

Pros: "no problems"
Cons: "everything worked"

Pros: "The crew was friendly and provided constant updates while the flight was delayed multiple times."
Cons: "It is not a good idea to serve dinner at 1am in the evening when people are falling asleep. It would have been a better idea to serve lunch vs dinner"

Pros: "as usual flight itself was okay"
Cons: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Pros: "everything on time on the right place with the right numbers ... perfect ;)"
Cons: "seats on LH435 from ORD to MUC too small and tight"

Pros: "Crew was great"
Cons: "The flight was late, They kept us in the plane for 20min And bagages are delay...."

Cons: "The boarding gate was changed three times. I fell asleep at one of the gates. Luckily I woke up and realized the second change in time to still make it there."

Pros: "Crew was helpful. Liked the ice cream bars"
Cons: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"

Cons: "2 1/2 hour wait while boarded then missed flights in toronto. Toronto airport a mess! Unclear directions and procedues."

Pros: "Organized loading. Flight attendants engaged, took great care of passengers. Did not act like we were a bother."
Cons: "Need more elbow room. Folks on either side of me took up the arm rests. Felt squished"

Pros: "Great"

Cons: "seats were old and uncofmortable. i asked for coffee which they totally forgot to bring me and the crew was just generally mean and very dismissive. no food at all - could have served a breakfast sandwich or something no entertainment or charging docks. ."

Cons: "Flight attendants were rude, inattentive, and unhelpful. Made us put both carry-ons under our seats while other people had both carry-ons in overheads. Super uncomfortable flight and terrible experience."

Pros: "Its an A380 so nice and new"
Cons: "The entertainment system had a horrible interface with touch screen that didn't work well, and had to move seat because audio jack was faulty"

Cons: "Transfer gate is too far away"

Pros: "See above"
Cons: "See above."

Cons: "The food was not goot at all."

Pros: "Very comfortable plane"
Cons: "My wife's request for gluten and lactose free meals was forgotten so she could not eat much of what was available"

Pros: "Helpfulness of the crew for special needs"
Cons: "Improve restrooms"

Cons: "The gate was changed several times between the connecting flight from Boston to Sofia. There were no announcements!!! As a result my father (a senior citizen ) missed his connecting flight for Sofia, and was fined 75 euros for missing the flight!!!"

Pros: "The aircraft crew was fantastic, caring. Great food and in flight entertainment. Staff assisted well with rescheduling the added flight leg."
Cons: "The only way to obtain information for this delayed due to weather flight is the Lufthansa 800 general line for the US. Each time we called for an update we were given different and misleading information depending on the clerk who answered the call. Including the flight has taken off when it was delayed for over a day. Lufthansa needs better English speaking Customer Service staff along with improved communication source to provide consistent answered on flight statuses."

Cons: "My flight got canceled and there was no organization from Luftganza side to help the passengers find a hotel No one was telling you anything , no communication between the staff and passengers"

Pros: "Significantly more room, width and leg room, with footrests, business class wide arm rests, courtesy kit (socks, mask, toothbrush)... Great entertainment system and large screen. Beats the heck out of united and american!"

Pros: "I missed my flight and unable to contact Lufthansa to complain, Lufthansa website is very poor and very confusing, not customer friendly website. Unable to write a complain to Lufthansa. Did not do the journey from Milan Malpensa to Munich."
Cons: "I missed my flight and unable to contact Lufthansa to complain, Lufthansa website is very poor and very confusing, not customer friendly website. Unable to write a complain to Lufthansa. Did not do the journey from Milan Malpensa to Munich."

Cons: "not enough room between my seat and the person in front of me, and I am a small person."

Cons: "New variety of food"

Cons: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Pros: "Entertainment system failed repeatedly."
Cons: "Entertainment system failed repeatedly."

Pros: "Late departure, dirty, staff not friendly."

Pros: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Cons: "Seats were not comfortable, even in Comfort + seating isle."

Pros: "Crew was very friendly. Food was excellent"

Pros: "Entire trip was easy and comfortable."

Pros: "Food"
Cons: "Entertainment"

Cons: "Not to be late ,and not to loose my luggege"

Cons: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."

Pros: "The crew was helpful and accommodating"
Cons: "The flight was delayed, missed connection, and lost baggage. Subpar."

Cons: "The fligh Washington delay more than a hour"

Pros: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."

Cons: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Cons: "Not much legroom."

Cons: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Pros: "Enjoyed my food, especially tasty for airplan fare!"
Cons: "Not enough leg room"

Pros: ". Budget airline with no legroom or extras"
Cons: "See above. Nothing specific to like."

Pros: "Absolutely everything perfect."
Cons: "Through my own fault I ordered a different seat instead of window seat. :)"

Pros: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Cons: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Pros: "Boarding for BUsiness class was fine. Seating was cramped."
Cons: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Cons: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Pros: "Arriving safely."
Cons: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."

Pros: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Cons: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."

Pros: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Cons: "NA"

Pros: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Cons: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."

Pros: "Friendly staff"
Cons: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"

Pros: "Friendly onboard staff"
Cons: "Treated like cattle while boarding unless your preferred member. Average food quality."

Pros: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Cons: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."

Cons: "Freezing"

Cons: "Too crowded"

Pros: "Boarding sevece was very nice and helpful Thanks so much"

Cons: "The company failed to transfer my checked-in bag to the next flight during the transfer apparently"

Pros: "All female crew in the cockpit - awesome."
Cons: "Non reclining seats"

Pros: "Smiling, quick, courteous"
Cons: "Had to pee right after turbulence no time for bathroom"

Pros: "Courtesy staff excellent!"
Cons: "Console for gaming poked guy in front. Needed joystick"

Pros: "The crew was nice .."
Cons: "We were very late for take off. Don't understand why No USB plug. No charging spots. No video. No movie. No radio. No wifi."

Pros: "Food was surprisingly plentiful and good. Crew was friendly and helpful. Movie selections were adequate."
Cons: "The leg room between seats was non-existant. I'm only average height and it was terribly cramped. For a taller person it would be torture."

Cons: "Food was unexpectedly bad and both meals were cold"

Pros: "The staff was amazing, they brought me a plate of fruit and cheese after Airfrance didn't pass on my meal request to the second leg of the flight (the attendant said this is ALWAYS an issue)."
Cons: "My seats reclining function was defective. My meal request wasn't passed on by Airfrance to the second leg of the flight. The entertainment system didn't work (on the whole plane, for the duration of the whole flight) - no movies and no shows. The wifi could have been offered for free to enable people to entertain themselves through computers and tablets, but was not done so. Instead we were reminded that it is available (for a price of course)."

Pros: "renovated cabin"
Cons: "delay, boarding somehow inefficient"

Pros: "Landed nearly 25 mins early, greatly helped in making the connection possible."
Cons: "Boarding via bus ride on the tarmac and climb the steps onto the aircraft."

Pros: "Females flight attendance were mean , rude and careless. Our seats were dirty and the trays from the seats were disgusting, the seat in front to me was damage so the lady in front to me got me stock on my seat for the whole trip, i asked crew if thry can tell her to move lil forward cuz i needed to get up to bathroom after 5 hrs in a plane , flight attendanr say : no, try to jump"...the food was disgusting, chicken with God knows what it looks like vomit. Everything in that flight was horrible."
Cons: "Flight attendance services, food, seats and tables were dirty with stains etc."

Pros: "Decent food, polite crew. All you can ask for such a short flight."
Cons: "No entertainment, but for such a short flight that's not such a problem. Seat pitch is a bit tight."

Pros: "That it was not an Air France operated flight. Crew were kind and helpful. Seating was very comfortable, and everything was on schedule."

Pros: "I liked that there was a bit more space, larger seats and only two seats (instead of 3) along both sides of the plane. The blankets and pillows were nicer than economy, and the service was impeccable, friendly and attentive. The cabin was quiet, and I was able to sleep most of the flight ,probably because I was exhausted and it was a night flight."
Cons: "We paid 370 euros to upgrade and for that amount, I wouldn't do it again. The seat comfort wasn't much better than economy, the food was exactly the same as economy -- terrible, especially because we were flying from Brazil to Paris -- so the only thing you're getting is a bit more space and less people. The movie selection was tired - or at least not my cup of tea."

Pros: "The flight attendants were so funny, uplifting, friendly, and willing to help that it turned the flight into an alternative experience."
Cons: "The seat, food, and movie selection don't apply to what a premium flight promesses. 370 eiro upgrade is way too expensive for only a little difference. I took premium two years ago and there was a real difference, but now they cut food and movie experience to half it was."

Pros: "clean. Seat covers nice and clean. furniture color scheme pleasant."
Cons: "1. seat distance by far too less. 2. seat width on the borderline of being acceptable. 3.. No entertainment, not even a flight info screen available. 4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example. 5. Food only sweets. Sufficient for the flight if you had another flight before. 6. Electrical / USB / Network plugs or WIFI unknown."

Pros: "The personnel is good and attentive."
Cons: "The seat was caving in and sliding forward as a result I couldn't sleep all through the night and had a bad back ache !!!"

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